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General Mills

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BA 3103:
11/15/2015

Critical Analysis # 3- General Mills

Over time, changes occur and one of those changes are consumer demands in the food industry. More people are becoming health conscious and are interested in what they're consuming down to the ingredients used. A health trend that is occurring and taking over in all aspects in health and our not only food related. Companies are becoming aware and are taking note of these changes to this “self-care” health market. In order to appeal to the consumers these companies are going to have to shift the products their manufacturing and choose healthier products or correct how their current products are be being processed. Consumers are less interested in processed products and are appealing to fresh and organic products. One company trying to improve and advance on these changes is General Mills, Inc. General is a well-known multiple manufacturer of numerous products ranging from cereals to yogurt and many more. “It’s brand portfolio includes more than 89 other leading U.S. brands and numerous category leaders around the world” (Wikipedia). General Mills is reaching many consumers and has hit the top 500 list on Forbes list of largest corporations.
Last month, General Mills had a recall on Cheerios and Honey Nut Cheerios on its cereals because of the presence of wheat in supposedly gluten-free products. “Jim Murphy, senior vice president of the company's cereal division, said he was "embarrassed and truly sorry" by an incident that allowed wheat flour to get introduced into the gluten-free oat flour system at a production facility in Lodi, California” (Murphy). General Mills took the right protocol by admitting their mistakes and trying to grow from it. Once a recall occurs many consumers lose trust in the company and are afraid to purchase its products due to fear of another faulty product or recall. WHen

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