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Global Diversity and Inclusion at Royal Dutch Shell

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1. Should he or the others attempt to respond to negative reactions to the composition of the new Executive Committee? What should they say? To whom? When? How?

It is extremely important that Voser respond to the negative reactions to the composition of new Executive Committee. He should respond because the composition of the committee does not reflect the organization's mission of Diversity and Inclusion (D&I). The committee composition is not in line with Shell's corporate culture. The employees of Shell are beginning to show signs of dissatisfaction, distrust, anger and disbelief. This situation has to be carefully handled and managed by Voser to prevent it from worsening. It can easily become much worse if not handled properly and promptly. Voser's commitment to D&I has now been questioned. Therefore I believe he should try to gain the trust of his employees again by attempting to clarify his position.

Voser needs to hold a meeting with senior and middle level of management where he should address and clarify his position and actions. He needs to communicate his efforts and achievements of getting D&I implemented. Voser should explain how hard he worked towards achieving the objective of implementing diversity and inclusion in organization. He needs to mention all of the difficulties which came in his way of achieving his objective and commitment while discussing the actions and major steps he took to make D&I a reality. Voser left no stone unturned in his commitment to implementing diversity and inclusion. Senior leaders were asked to embed D&I message in all of their communication," Valuing Difference" became an element of Shell's leadership framework and how Shell enlarged its range of educational program to address D&I. Finally, Voser needs to speak about the company's performance and how it increased leaps and bounds by adopting D&I. By

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