...Management5 Hilton UK6 The workforce6 Recommendations8 References9 Introduction An organization is a unit consisting of people structured in a particular manner and managed so that they could achieve one particular goal. It is basically a system of coordinated activities of a number of people together. Organizations have different structures that create positions and determine different members, positions, activities and relationships. How jobs need to be assigned, responsibilities and authority to be given to carry out different tasks. Organization is usually set up in different manners as to achieve their target. An organization structure helps it to excel and achieve those targets, if the structure is not correct it can play a major role in hindering the progress of the organization. It is structure of an organization that ensures that the organization will work smoothly as per the intentions. It is something that needs to be decided in the early development of organization as it is a way to maximize and enhance the efficiency and profitability of the organization. By defining a structure; the lines of authority in an organization are cleared hence helping to know who has what responsibilities. (Business dictionary, 2012) By taking under consideration Hilton Hotel UK, we can explain what their business management is all about. There are a few different types of organizational structures that we are going to highlight and find out which structure Hilton hotel follows: ...
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...MarketLine Industry Profile Hotels & Motels in the United States October 2012 Reference Code: 0072-0520 Publication Date: October 2012 WWW.MARKETLINE.COM MARKETLINE. THIS PROFILE IS A LICENSED PRODUCT AND IS NOT TO BE PHOTOCOPIED United States - Hotels & Motels © MARKETLINE THIS PROFILE IS A LICENSED PRODUCT AND IS NOT TO BE PHOTOCOPIED 0072 - 0520 - 2011 Page | 1 EXECUTIVE SUMMARY Market value The United States hotels & motels industry grew by 7.7% in 2011 to reach a value of $137.5 billion. Market value forecast In 2016, the United States hotels & motels industry is forecast to have a value of $179.5 billion, an increase of 30.6% since 2011. Market volume The United States hotels & motels industry grew by 2.4% in 2011 to reach a volume of 52,214 hotels & motels. Market volume forecast In 2016, the United States hotels & motels industry is forecast to have a volume of 56,484 hotels & motels, an increase of 8.2% since 2011. Category segmentation Leisure is the largest segment of the hotels & motels industry in the United States, accounting for 71.1% of the industry's total value. Geography segmentation The United States accounts for 27% of the global hotels & motels industry value. Market rivalry The hotels and motels industry is dominated by large international players, who compete intensely for a share of the market. United States - Hotels & Motels © MARKETLINE THIS PROFILE IS A LICENSED PRODUCT AND IS NOT TO BE PHOTOCOPIED ...
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...Hilton Hotels PESTEL Analysis PESTEL abbreviation is interpreted as political, economic, social, technological, legal, and environmental factors impacting businesses, and PESTEL is an important framework for assessing external factor impacting business practices. POLITICAL FACTORS Political stability is the key to the success of any industries and it is applicable to hotel industry as well and it needs to cope with political situations everywhere in the world. The political approaches can influence the number visitors, both, tourists and business travellers’ visits to a nation. It may a concern for many people those who are visiting Northern Ireland because of the ongoing very delicate political situation. Moreover, Hilton’s performance is directly affected by consumer protection and employment laws in UK, as well as, the nature of competitive regulation, and risks of military invasion in the country. ECONOMIC FACTORS National macroeconomic situation and factors and events impacting the situation are major factors affecting Hilton Hotels & Resorts business in the UK. For example, during the Olympic times in the UK most of the hotels were occupied and booked fully for the whole period. However, the situation was completely different once the Olympic Games were over. Additional economic factors that affect Hilton may include the extent of expected and real economic growth in the UK, national taxation policies, and seasonality and weather problems. SOCIAL FACTORS ...
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...Question ONE: 1.1 a) Productivity software is a category of application programs that helps users to produce things such as documents, databases, graphics, worksheets and presentations. b) Business software is any software or set up computer programs used by business users to perform various business functions. c) Communication software is used to provide remote process access to system and exchange files and messages, text, audio and or video formats between different computers and users. d) Multimedia software allows you to using a mixture of sound, picture, film and writing. System software has been developed to solve a particular problem for users to perform work on specific tasks or to provide entertainment. System software enables the Application software to interact with the computer and help the computer to manage its internal and external resources. Application software. After the Application software has been installed, you can start running the PC. Application software enables you to perform specific tasks – solve problems, perform work or entertain yourself. Difference between System software and Application software. System software manages and operates computer hardware and thereby providing a platform for Application software. Application software subsist of system software with the ability to employ certain computer functions as per user requirement. 1.2 Cloud storage is a concept of data storage where the digital data is stored in logical pools...
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...Organizational and Social Environment Hilton hotel Prepared By Raize Hassam(CB004338) Module Code & Title Cohort FF1221 Date of Submission 15/09/2011 Instructor Ms. Sankapali Gunawardena Word Count 2000 Acknowledgement The authors would like to first of all thank her managing business lecturers Mrs.Shumara and Ms. Sankapali Gunawardena for all the support and guide he gave her to finish this assignment successfully. The authors would also like to thank her parents and friends for all their commitments and encouragement. Last but not the least the authors would like to thank the administration for all the facilities they have provided which made it easy to complete this assignment on time. Abstract As assigned by the lecturers Ms.Shurmara Fernando and Ms.Sankapali Gunawardena for the module Organizational and Social Environment, the authors were required to investigate research and observe an area of Internal and External Business Environment in any local business organization. Therefore the authors selected “Colombo Hilton Hotel” to do their research according to the assignment. So to do this research the authors visited Hilton Hotel in order to gather information...
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...University of Phoenix Material Article Review Format Guide MEMORANDUM UNIVERSITY OF PHOENIX DATE: June 11, 2012 TO: G. Alan Williams FROM: Charlotte Johnson RE: The Rhetoric of Industrial Espionage: The Case of Starwood V. Hilton. Jameson, D. A. (2011). The Rhetoric of Industrial Espionage: The Case of Starwood V. Hilton. Business Communication Quarterly, 74(3), 289-297. doi:10.1177/1080569911413811 ARTICLE SYNOPSIS This article discusses a lawsuit filed by Starwood against Hilton in 2009 for industrial espionage. Starwood had an agreement with their executives that they would not share any personal information from the company and they would not work for another company of the same sort for at least one year. This is to keep ideas on the inside as well for companies to use their ideas before it is too late or to come up with different idea for their company. Starwood tells how Hilton stole documents and used them for their own personal gain. This information was taken by two executive employees who were recruited by a Hilton vice president. This Vice president received some personal information and ideas that were clearly from another company. Once the two executives were hired into the Hilton staff more information was given out openly share by the two. This information was shared with about 44 other employees who knew that every idea they were being given was from a competing organization (Starwood). LEGAL ISSUE The legal business issues...
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...MarriotMarriott Corporation: The Cost of Capital T c=income taxes of 1987 / income before income taxes of 1987 = 175.9/398.9 = 44% Step 1:From the Exhibit 3 ß equity for each firm in this industry are below Marriot Corporation 1.11; Hilton Hotels Corporation .76 ; Holiday Corporation 1.35 La Quinta Motor Inns .89; Ramada Inns, Inc 1.36. Step 2: For each firm in the industry, to estimate unlevered using the equity estimate: equity = [1 + (1-TC)Debt/Equity]unlevered unlevered of Marriot= 1.11/[1+(1-.44)*.41]=.90 unlevered of Hilton= 0.76/[1+(1-.44)*.14]=.70 unlevered of Holiday= 1.35/[1+(1-.44)*.79]=.94 unlevered of La Quinta= 0.89/[1+(1-.44)*.69]=.64 unlevered of Ramada= 1.36/[1+(1-.44)*.65]=.997 Step 3: Take an industry average of the unlevered estimates as estimate of firms unlevered (.90 +.70+.94+.64+.997)/5 = .84 Step 4: Use firm’s target D/E ratio and unlevered estimate to calculate equity equity = [1 + (1-TC)Debt/Equity]unlevered equity = [1 + (1-.44)*.41]*.84= 1.03 Step 5: Calculate the R equity using CAPM The risk free rate was 4.58%, and the equity risk premium was 7.43% for average from 1926-87 R equity =r f + ß(r premium) = 4.58%+1.03*7.43%= 12.23% Step 6: Calculate [Debt/(Debt + Equity)] and [Equity/(Debt + Equity)] V=D+E D/V=.41 E/V=1-D/V=1-.41= .59 Step 7:Use formula above to calculate r WACC r debt= r f + r debt premium = 8.72%+1.10% = 9.82% WACC=rdebt*(1-Tc)(D/V)+requity*(E/V)=9.82%*(1-0.44)*.41+12.23%*0.59 =...
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...Hilton Hotels Corporation is recognized around the world. As a preeminent lodging hospitality company, offering guests and customers the finest accommodations, services, amenities and value for business or leisure, Hilton offers the amenities and quality its name has inspired since 1919. Today the Hilton is viewed one of the service industry’s top competitors. Hilton Hotels Corporation is a leading hospitality company that owns, manages, and franchises over 2,000 hotels across the country. The company's international arm, Conrad Hotels, has locations in Australia, England, Ireland, Egypt, Belgium, Turkey, Hong Kong, and Singapore. Hilton has a good reputation and their name is well known. Hilton is a leader in the hotel industry. Diversification of Products - Hilton is more than hotels. They also generate revenue from gaming and entertainment. By being involved in more than one industry, Hilton has a benefit of drawing from one part of its business if another part becomes less lucrative. Gaming and entertainment serve different with hotels. customers' needs. While this diversity does not automatically insure success, it does help the company to balance out its profits across three areas of the business. Hilton hotels is operating a mixed format location that targets its full service hotel format and its Hampton Inn select service format. The segmentation is made based on service quality metrics while revenues are based on a revenue per room basis. The outcome of the mixed format...
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...The American Dream By Julie Lindgreen Be yourself Be yourself Have success Have success On my first picture, you see Nick Vujicic, a man who was born without arms and legs. On the picture he is about to jump into a swimming pool, which most of us would think, is something impossible to do for him. We think it is insane that he is going into the water, because how can you swim without arms and legs? On the other picture you see Paris Hilton, a woman everyone has heard about. She shows her expensive cell phone. You can also see her watch and her Gucci necklace. The picture could be in every magazine in the world. I chose these pictures, because I wanted to show 2 different sides of The American Dream. Nick and Paris have all the success they could ever dream of, but they have it in 2 very different ways. Nick was born without arms and legs, but his parents loved him no matter what. They knew that he could be whatever he wanted to be, if he would fight for it. Nick had a very rough childhood because of his handicap. He knew that he would never be able to do all the things that the other children could. When he was 16, he wanted to go to the school prom, but his self esteem was to low. Then one day a girl came to him and asked him to go to the prom with her. After that day Nick decided to see the world in a whole new way. He wanted...
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... Student Name: Robin Singh Samra Student no: 300678899 Field Placement Hotel: Hilton Toronto Airport Hotel and Suites Supervisor: MJ Title: Executive Housekeeper Work Schedule: 40 hours a week. Learnt About Hotel I am currently pursuing my internship at Hilton Toronto Airport Hotel and Suites as a Trainee Supervisor in Housekeeping Department. The hotel is located at 5875 Airport Road, Mississauga just across international Pearson Airport. The Hilton hotel has 419 rooms freshly renovated with the modern concept of design and decor to give a pleasant and an eye appealing look to the viewers. Hilton Hotel provides all the basic necessities in the rooms for the comfort of both business as well as leisure travellers like comfortable bed, toiletries, hair dryer, coffee maker, iron and iron board, flat screen LCD TV’s etc. The rooms are stretched to two towers, North and South tower. North tower has 7 floors and south tower has 11 floors respectively. The Restaurant & Bar at Hilton Hotel named (Bliss) provides both buffet and a la carte menu for breakfast, lunch and dinner with a very pleasant atmosphere. The Hilton Hotel has huge banquet space of 22,000 sq ft comprises of 22 meeting spaces. Hilton Hotel provides the complimentary shuttle service for Airport every hour to their guests. Things Learnt While Working My internship at the Hilton Hotel started with the introduction to the housekeeping staff by the MJ (EX. Housekeeper)...
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...11/18/2009 Rethinking Retention: Fresh Thinking for Keeping Key Players g p g y y as the Economy Improves Dick Finnegan Founder, Retention Institute F d R t ti I tit t November 18th , 2009 Copyright Retention Institute 2009 All rights reserved 1 Dick Finnegan’s Bio • Author of “Rethinking Retention in Good Times and Bad”, endorsed by BusinessWeek as offering “fresh thinking for solving the turnover problem in any economy” “Recovering HR director” who has solved turnover in all industries and across 6 continents, including African gold mines and the CIA Founder of the Retention Institute which offers the Certified Employee Retention Professional program (CERP) where candidates apply tools in real time to solve their organization’s retention problems, based on Dick’s book • • 2 1 11/18/2009 Today’s Agenda 1. Why retention matters today 2. Three Ps quiz 3. Is your retention solution process- or program-driven? 4. The Rethinking Retention Modelsm 3 Principles, 7 Strategies 5. Applying the model with Tactics: pp y g Case study #1: Hospital Case study #2: Call centers 1. 6. “Unique” quiz 2. 7. A good…and free…offer 3 Why Retention Matters Today • Voluntary quits fell just 11% from 2007 to 2008 • Applications for open jobs tripled so only your best workers could find new jobs • Laying off just 1% caused voluntary quits to increase 31%...no one felt lucky to have a job •Top executives said their greatest staffing concern was retention…in...
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...Building a New Hilton Hotel hilton.com © 2007 Hilton Hospitality, Inc. U.S./2007 Index Building a New Hilton Hotel Introduction From Dream to Reality Learning the Language, Navigating the Systems Hilton Communication Channels Online Resources Building Business 2 The Pre-Opening Meeting The Pre-Opening Action Plans Ramping Up & Ongoing Support Hilton Brand Programs Continuous Improvement Process The Customer Really Matters Hilton Serenity Collection™ Hilton Breakfast Hilton Fitness by Precor® Hilton Meetings® Hilton HHonors® 6 8 8 10 Appendix Timeline for Building a New Hilton Hotel At-a-Glance – A Brand New Hilton Hotel Key Department Personnel Glossary and Definitions 12 3 1 Building a New Hilton Hotel Building a New Hilton Hotel We believe in the transformational power of travel. We invite travelers to discover the innovative ways in which we help shape their personal journeys. We are inspiring guests to work, relax and enjoy, 24/7, regardless of their trip occasion. Our contemporary, fresh style encourages our guests to take advantage of the local experiences. When we say, “Travel should take you places,” we want to enhance our guests’ perceptions from their first impressions at booking through their entire experience as our guest. A stay at a Hilton Hotel should be transformative. The groundwork to support this commitment is laid months before the first Hilton guest registers at any Hilton Hotel or Resort. To create a transformative environment...
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...Sam Sheehan Scandinavian 482 Rooted Relationships in Pan and Growth of the Soil Knut Hamsun utilizes contrasting romantic relationships between characters in Pan and Growth of the Soil to demonstrate the significance that being tied to a stable location brings to the health and growth of relationships; establishing each relationship with a distinct role in the plot with regards to the underlying association of being anchored to certain aspects of their lifestyle. The narrator of Pan is Thomas Glahn, a hunter living high in the Norwegian mountains. He lives a very self-reliant lifestyle that he embraces. He meets Edwarda, the daughter of the town trader described as “A child, a schoolgirl. I looked at her — she was tall, but with no figure to speak of, about fifteen or sixteen,” (Ch.2) her father, Mack, and a doctor. Edwarda visits him again and after offering Glahn to come visit her and her father, he accepts. She quickly falls in love with him, then after only somewhat being attracted to her, he begins to fall deeply in love with her. Throughout the summer their relationship becomes more established. She says things such as: "’I shall have Lieutenant Glahn. I don't care to run after anyone else.’"(Ch.10) and in response, Glahn writes: “I was deeply moved at that; the helpless look in her eyes and her little thin figure were more than I could resist; I was drawn to her in that moment. (Ch. 10)” However, he rejects her advance and says: "’afterwards,’" I said, "’No...
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...Hilton worldwide Financial analysis: With the initialization of the company in the year 1919, it made a really good start and took out a lot of contemporary competitors during the period of the 20th century. By the end of the year 2013, Hilton worldwide underwent a drastic financial enhancement and there was an increase of 5.2 percent on the overall revenue for each and every room. In addition to that, the overall adjusted EBITDA was increased to a height of 13 percent. This was absolutely a huge financial enhancement for the company as it led to the generation of $2.21 billion as overall net unit growth and the overall unit growth was increased to 4.5% in the segment of management and Franchise. To establish a certain financial position in the commercial market, a company requires certain factors to be accomplished to attain the targeted financial objective. These factors include, setting up a common mission, a specific set of values and lastly proper strategic priorities. It was important for the company to shift into a capital centric model strategy that will allow making progress with less investment in keeping their focus on the global development strategy. The key step that was beneficial for the company was the performance driven work culture. Another important factor in the tourism and hospitality industry is the diversification. In simple terms, the global reach of a company also provides an estimate over the financial condition of it. The more global a company is able...
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...Overview: The Success of Embassy Suites 'The Circle of Leadership' By Darci Riesenhuber, Director of Brand Culture & Internal Communications, Embassy Suites Hotels Retaining high quality leadership is critical to the success of any business, particularly hospitality. It is surprisingly difficult, even today, to find quality front-line staff, but even worse to lose them. The best way to attract and retain quality staff at the bottom, however, is by developing great leadership at the top. The General Manager is the lynchpin to a healthy culture at any given property. They set the tone and influence the quality of life for everyone else at the hotel. The Circle of Leadership (CoL) is Embassy Suites’ way of recognizing and investing in our top talent. It is about taking our best, most effective and successful leaders and making them even better. Why? Because we believe that if we do not pay attention, we will lose those who are most valuable. By focusing on our top performers, we raise the bar, and ultimately the performance, of our entire brand. This article provides insight into our leadership development program that both gives and gets back from our best and our brightest. In 2008, the Embassy Suites brand partnered with The Bixler Consulting Group, an Atlanta-based leadership development and executive coaching firm, to design and facilitate a program that specifically meets the unique needs of Embassy Suites GMs. The Circle of Leadership™ is the result of this collaboration...
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