...free. Change can’t be rushed nor imposed upon. Planning, strategy, risk analysis and hard work are vital elements that an organization should anticipate and be good at. Most of the organizations have difficulties recognizing the effort and planning that is required for an organization change and to withhold the resistance associated with change. Forecasting change before disaster and getting equipped with the change intervention is half the battle the modern era companies face. The company that I will be discussing in this paper is General Motors (GM). GM has a global presence and was growing rapidly in sales and brand value until past decade. Due to recent economy melt down and global economic crisis, GM was left with no options other than to make critical changes to their business model and products for the corporation to survive. Auto industry is deeply rooted in the fabric of American culture, one out of ten Americans depends on the US auto industry for their livelihood. GM can’t go back to the old ways of making profit and survive the new wave of economic restrains; like environment factors and going green initiatives due to the recent oil spill incident. The urgency to go green and need to change GM’s energy dependencies required GM to change. This forced GM to restructure their mission and vision to better suit the demands of the twenty-first century environment. Fuel efficient, style and quality of GM...
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...General Motors’ Crisis Communication Plan Public Relations & Corporate Communications Company Overview General Motors (GM) is an American global car manufacturer headquartered in Detroit Michigan. Employing 202,000 people, GM produces automobiles in 31 out of the 157 countries in which it conducts business. In 2011, GM succeeded in surpassing Toyota and Volkswagen with the largest number of sales worldwide, 9.03 million vehicles1. At the heart of General Motor’s charge is customer satisfaction: “At the new General Motors, we are passionate about designing, building and selling the world’s best vehicles. This vision unites us as a team each and every day and is the hallmark of our customer-driven culture.”2 Background Information As the world emerged into the 20th century, automobiles were viewed as new, cutting edge technology. Little did the world know how dependent economies would become on this “carriage with no horses.” In order to meet the growing public demand for automobiles, new companies emerged on a widespread scale. Among the first on the scene was General Motors founder, William “Billy” Durant who founded the company on September 16, 19083. Throughout the first few decades after the company’s creation, General Motors only held possession of Buick Motor Company, but as the years progressed General Motors acquired an additional twenty car manufacturers including Oldsmobile, Cadillac and Oakland, also known as Pontiac. After the world recovered 1 http://www...
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...Practices Marc Hamilton 24 October 2012 GM SWOT Analysis As one of the world’s largest automobile manufacturers, General Motors (GM) was found in 1910. Today, GM has become an essential organization in the US that has a significant impact on the overall economy. GM markets its products under these well-known automobile brands: Buick, Chevrolet, GMC, FAW, Daewoo, Cadillac, Holden, Jiefang, Vauxhall, Opel, and Wuling. Followed by the US, Brazil, UK, Canada, Italy, and Germany, now China has become the largest market for automobile industry. SWOT analysis stands for the analysis on strengths, weaknesses, opportunities, and threats. Strengths: The first strength GM has is its brand value and image. Since 1910, General Motors has established a stable market share along with Chevrolet, Cadillac, and Buick and become a household name. Moreover, GM brand is rooted not only in the US but also throughout the whole world. Second, General Motors has a large global presence as well. GM truly has a big worldwide presence that it has manufacturing, assembly, and warehouse operation in 55 countries. Third, high quality products and services have always been the center for the company for achieving success. Finally, GM has a significantly high market share that it runs the business in 157 countries. Weaknesses: First, GM has complied more than 1000 dealerships for closure. At the end of 2008, General Motors had 715 dealerships in Canada, but a year later, GM has called for nearly 200 closures...
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...General Motors Ricardo Villacis 2012 Ricardo Villacis Toshiba 1/1/2012 General Motors Ricardo Villacis 2012 Ricardo Villacis Toshiba 1/1/2012 "GM’s vision is to be the world leader in transportation products and related services. We will earn our customers’ enthusiasm through continuous improvement driven by the integrity, teamwork, and innovation of GM people." "G.M. is a multinational corporation engaged in socially responsible operations, worldwide. It is dedicated to provide products and services of such quality that our customers will receive superior value while our employees and business partners will share in our success and our stock-holders will receive a sustained superior return on their investment." "It is awfully important to know what is and what is not your business." —Gertrude Stein I quote this phrase from Gertrude Stein because reading, talking, analyzing and explaining a big company vision and mission makes you understand what this company create not only for their costumers but what they can share with their employees and families. But why is important for a company have a vision and mission? A vibrant Vision of the company clearly and precisely affords an understanding of what your business is all about. Establishing the elementary principles of how you are going to accomplish your Vision defines the Values of the organization. Without Values in place, the company is unable to induce clear and directional decisions...
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...Ethical Analysis of General Motors Ignition Switch Scandal Organization Review General Motors was founded by William Durant on September 16, 1908. At its inception, GM owned only the Buick Motor Company, but acquired Oldsmobile, Cadillac and Pontiac within ten years of its formation. Demand for automobiles heightened between 1910-1929, allowing General Motors to set the standard for production, design and marketing innovation. GM diversified their selection and opened more than a dozen new plants outside of the United States. In 1927, the head of GM's design studio, Harley Earl, designed the LaSalle which marked the beginning of true automotive design as it was far less boxy than the Ford Model T. "In 1940, former GM President William Knudesen was chosen by President Roosevelt as Chairman of the new Wartime Office of Production Management." During WWII, GM supplied the Allies with more goods than any other company, delivering more than $12 billion worth of materials including airplanes, trucks and tanks. Between 1960-1979, environmental concerns led to a downsizing of vehicles across all GM lines, making it the largest reengineering program ever undertaken in the industry. The emphasis on environmental responsibility ushered in an age of lighter, more fuel-efficient vehicles. GM was the first to offer an air bag in a production car, and they introduced the catalytic converter to reduce emissions. This technology is still used by the entire auto industry today. After Germany...
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...Abstract This paper explores six articles from the Wall Street Journal about issues in human resources in some organizations. “GM Nears Pact to Cut Hours at German Plants” is co-written by Jeff Bennett and Nico Schmidt. It is about the American automotive corporation General Motors that is in the process of reaching an agreement with labor representatives to shorten the workdays at some of its German plants. The article discusses the impact of this decision on the company and its employees. “Google to Slice Motorola Mobility’s Staff” written by Drew Fitzgerald is about Google’s discusses the downsizing that Motorola Mobility Inc.’s workforce suffered. “Groupon Staff Feel the Heat” written by Shira Ovide is about Groupon’s employees suffering from increasing demands, tougher compensation calculations and a lack of opportunities for promotions. The article analyzes Groupon’s high turnover rate. In recent years, frauds and financial crises have tarnished the public’s faith in business all across the United States. The business world seems to have a “crisis of trust.” HR decisions should result in the greatest good for the largest number of people. The general public is in a constant trust battle with American businesses. With trust being a critical element in boosting and helping restart our economy, business leaders and HR managers should understand what trust is, how to create it, and how to maintain it. Bass Pro Shops is a well-known shopping outlet for rods and reels, camping...
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...SWOT ANALYSIS RESEARCH ON CHEVY GM SWOT Analysis Research on Chevy GM Barakat Mawalin DeVry University 8/9/2015 Principles of Management Theresa Hayden SWOT Analysis Research on Chevy GM GM’s History and Mission Statement Today's GM: A Driving Vision Our unyielding mission to earn customers for life has led to a healthy balance sheet and world-class products that are winning in the marketplace (General Motors, 2015) General Motors was founded by William “Billy” Durant on September 16, 1908. GM was basically formed as a holding company for Buick. Although GM owned aircraft in the 1930’s; their main focus was on motorized vehicles. Later, GM became one of the largest automobile manufactures in the US, “With the headquarters located at the Renaissance Center in Detroit, Michigan; GM employed over 212,000 employees worldwide according to General motors” (General motors). However, around 2005, GM began to fail which hurt employees and their benefits as well as crippling Detroit’s economy. Help was on the way, according to Chris Woodyard in his article written in USA Today called, GM Bailout Played Over 5 Years. He stated Dec. 19, 2008 “The Bush Administration announces plans to bail out Detroit's auto industry, notably General Motors and Chrysler Group” (Woodyard, 2013). Despite the Bush and the Obama’s administrations help, GM filed for bankruptcy on June 1 2009. General Motors is now showing signs of recovery, according to James R Healey in his recent article...
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...Clear and transparent communication efforts are critical in the strength of an organization. These efforts go beyond the internal walls of an organization and extend to their external customers. Effective and efficient communication is crucial to an organization on how consumers perceive the company and brand. There seemed to be a significant break-down across the lines of communication within Toyota, which resulted in a significant negative public perception of the organization and brand. Toyota Motor Corporation is in need of a communications overhaul across the entire organization to prevent future crisis’s and to retain market share, as well as capture additional market share. Implementing a communications improvement plan across the organization will cost approximately 11% of working capital, however, the opportunity cost of restoring and maintaining the reputable brand that has been known for reliability, durability and quality will be priceless. Operations Improvement Plan Implementation “The art of communication is the language of leadership.” – James Humes The purpose of this paper is to illustrate why Toyota is in need of a communications improvement plan overhaul. I have identified the root cause of the accelerator recall crisis as a lack of critical and pertinent information and data effectively communicated across all parties within the organization. The goal of implementing a communications improvement plan is to close the communication gaps across the organization...
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...General Motors is one of the world's largest automotive companies. GM’s history starts from 1908, when an enterprising William Durant bought several small companies in the which produced cars, combining them into one company and called this company: «General Motors Company» (General Motors). The company introduced to the world «Buick» trucks which later became famous all over the world. During two years, GM bought about twenty of such small firms. Company’s international headquarters is located in Detroit. GM is doing business almost in 120 countries of the world with its 209,000 employees (General Motors). GM and its strategic partners produce cars and trucks in 35 countries, and the company’s largest markets in the world is China, U.S., Brazil, Britain, Canada, Germany, Italy, Russia and Mexico. General Motors currently owns following automotive brands: Alpheon, Buick, Cadillac, Chevrolet, GMC, Holden, Opel and Vauxhall. However, automotive brands such as Oldsmobile, Pontiac, Hummer, Saturn, Acadian and Geo were also belonged to GM’s previous brands (General Motors). At the end of the first decade of the 21st century GM's financial condition has deteriorated. In 2009 the company has started bankruptcy proceedings - the court of the Southern Federal District of New York had filed a lawsuit. Under the terms of the bankruptcy, the U.S. government gave the company about $ 30 billion, and in return received a 60% stake in the concern, the Government of Canada - 12% stake for $ 9...
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...Feasibility Analysis: Chilean Subsidiary Matthew Dommer Cornerstone University Introduction GMS Inc. is a privately held manufacturer of premium outdoor apparel based in the United States. At present, corporate headquarters and the company’s sole 80,000 square foot manufacturing facility are located in Charleston, South Carolina due to shipping port access and the state’s right-to-work status. Raw fabrics are purchased from international vendors and US suppliers and include nylon/natural weaves, Gortex, manufactured high efficiency liners, and down fillers. GMS products are sold through upscale retail outlets generally specializing in performance outdoor apparel used in alpine skiing. Annual sales are at 100,000 units per year with gross revenue of $20,000,000. Total current employees are 100. GMS has developed plans for a new line of outer apparel utilizing a liner made from an Alpaca premium long fiber weave with a Gortex laminate. Alpaca was chosen for its superiority to wool and other natural fibers. It has higher durability, softness, water repellency, and broader thermal properties than wool. It is flexible at very cold temperatures, has inherent stretch for mobility, retains thermal properties when wet, and is hypoallergenic. It is therefore better suited to this intended purpose than most manufactured fibers. As a renewable resource and biodegradable product, alpaca fiber is consistent with GMS environmental policies and offers the opportunity to...
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...……….…p 4 Extenal Factors……….…..…………………………..……….………………….p 5 III - Discuss the latest stage of the new (smaller) GM……………….………...p 6 What are the characterisics of the new GM?..………………………………...…p 6 Some encouraging signs of recovery………………………………………....….p 9 Threats regarding GM’s trials to regain its golden past………………………….p 11 Summary and Observations……………………………………………………...p 13 IV - With a majority government ownership, what operational and management challenges might GM’s management confront when trying to regain its golden past?…….………………………………….………..p 14 Operational Challenges..………………………………………………………….p 14 Management Challenges………………………………………………………….p 15 Summary and Observations………………………………………………………p 16 V - Critically Analyse Whether it was GM’s Failure or its Competitors’ enormous success in cost savings and innovation that brought about GM’s demise…………………………..…...….……………………..…….….….p 17 Cost Savings - a poorly designed cost structure……...………………………….p 17 Innovation Processes…………….…………..…………………………………..p 18 Summary and observations……………………………………………………...p 21 VI - Conclusion……………….……………………………………………….….p 22 VII - References……………………………………………………….……….....p 23 2 I - Introduction General Motors (GM) is an American multinational which was founded by William Durant in 1908. It is known as one of the world’s largest auto manufacturers. GM employs 209,000 people around the world and produces...
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...ENVIRONMENTAL ANALYSIS 3. COMPETITIVE ADVANTAGE 4. NEW STRATEGY 5. EMPLOYEE COMMUNICATION 6. ROBUST ORGANIZATION CULTURE OF FORD 7. THE ROAD AHEAD 8. CONCLUSION 9. REFERENCES 10. APPENDICES 1. INTRODUCTION Ford Motor Company, established in 1903, is a multinational automaker based out of Detroit, US. This century-old organization had to face a great turmoil in terms of the economic recession that hit the US market hard in 2008-09. This project examines the nature of the environmental change, the strategy adopted by the senior leadership team to overcome the crisis, the communication process that took place to institutionalise the new strategy amongst the employees and ultimately, make it a part of the corporate culture. 2. ENVIRONMENTAL ANALYSIS: The task environment of the company includes suppliers of raw-material for manufacturing automobiles, its customers, competitors in the industry and its partners, with which it directly interacts. The macro-environment of the organisation includes the factors that are common to all the firms in the industry as depicted in Exhibit[1]. The 2008 economic recession was a change in the macro-environment and it hit all the big three players viz. GM, Chrysler and Ford. The already struggling auto industry had an abysmal year that the sales of cars and light-trucks in the US dropped about 20%. 3. COMPETITVE ADVANTAGE: It is noteworthy to mention that while the other two companies (GM & Chrysler)...
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...Works Cited …………………………………………………………………………………………….12 Introduction GMC (General Motors Corporation) was founded at the turn of the century in the year 1908 by William Billy Durant. Mr. Durant was a manufacturer of horse-drawn vehicles in Flint Michigan before he began his venture in automobile production. In the beginning GMC was comprised of only the Buick Motor Company, but in the matter of a few years GMC would acquire Oldsmobile, Cadillac, and Pontiac. In those early years GMC’s philosophy was based around the strategy of “a car for every purse and purpose” (GM, 2012). GM dedicated itself to building quality products for every budget. During the 1920’s GMC experienced high volume growth, were they expanded to the point where more than a dozen new plants were opened outside of the United States. During this time GMC’s Cadillac would change the way people viewed automobiles. The design of this automobile brought GM into the forefront of automobile design quality innovations that made the corporation into a household name. GMC quality concepts for safety and luxury led it to create innovations such as, the one piece steel roof, independent front wheel suspension, and uni-body construction made GMC synonymous with quality...
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...RESEARCH PAPER ON GM Introduction "General Motors has no bad years, only good years and better years" (Sloan, 1972). This mantra established in 1950 by former GM president Harlow H. Curtice may have been true at one point, but is called into question today by many, including Wall Street. General Motors Corporation, also known, as GM or GMC is the world’s 2nd largest auto company in sales revenue behind Toyota which took the lead in 2006. General Motors reigned as the global leader in the automobile industry for the last 76 years, which was longer than any other automaker. Today, Richard Wagoner, Jr., GM Chairman and CEO currently runs GM, which was founded in 1908. GM today employs approximately 324,000 people around the world, with their global headquarters in Detroit Michigan. Their European headquarters is based in Zurich, Switzerland. In 2006, 9.1 million GM cars and trucks were sold globally under the following brands: Buick, Cadillac, Chevrolet, GMC, GM, Daewoo, Holden, Hummer, Opel, Pontiac, Saab, Saturn, and Vauxhall. General Motors has a superb relationship with international connection. GM takes pride in fostering global partnerships and consumer relationships. GM is majority shareholder in GM Daewoo auto & Technology Co. of South Korea and has had collaborative ventures in technology and manufacturing with several other automakers. It also has ventures with Shanghai Automotive Industry Corporation of China. GM’s largest national market is the United...
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...Should the Manager be Fired? Cohort H Group 2 June 19, 2016 Table of Contents Executive Summary3 Case Summary3-4 Major Issues5 Analysis of Major Issues 5-9 Action Alternatives9-10 Analysis of Alternatives10-11 Recommendations11-12 Implementation of Issues12-13 Reference14 Executive Summary This report was compiled with the intent to offer an examination and interpretation of the major issues that arose in the case study “Should the General Manager Be Fired?” In this report, we provide a brief case summary detailing the actual events that took place within the case study. We then locate and describe three main issues that lead to the crisis at Rainbow Group’s Hangzhou Company. Next, we provide analysis of these issues, list action alternatives for each issue, provide analysis for the action alternatives, and give recommendations for how to solve these problems. Lastly, we assembled ways of implementing our recommendations for solving the problems present. Much of our analysis comes from concepts found in the 13th edition of Organizational Behavior, although we made use of several other sources to supplement our understanding and criticism of this case. Case Summary Kaiyuan Cheng, CEO of Rainbow Group is faced with a decision to fire Chu, the general manager of the Shanghai branch. Cheng decided to promote Chu as general manager for the following reasons: her branch was the highest performing out of all Rainbow subsidiaries, the Rainbow...
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