...Kristine Bourdier June 11, 2012 GM591 Describe the Current Culture According to profile 1a, which behaviors or styles do members believe are required in order to “fit in” and “meet expectations” within Conglomerate? Which behaviors do members believe are not expected? a) Members believe that they are expected to: shift their responsibilities to other workers and avoid being blamed for mistakes as described by the highest percentage ranking in OCI (avoidance). They are also expected to keep track of everything and work long hours as described by the second ranking of perfectionistic and be critical and oppose any ideas made from people other than themselves as described by oppositional culture. b) Members believe they are not expected to: be supportive, constructive, or open to any influential ideas between other people as described in the humanistic/ encouraging culture. They are also not to value quality of quantity as described through the self-actualizing culture. Describe the Ideal Culture According to Profile 1b, which behaviors or styles should be communicated to and expected of members in order for Conglomerate to be successful? Which behaviors should not be expected and reinforced? a) Ideally, members of Conglomerate should: be Affiliative and place priority highly on interpersonal relationships with their coworkers in a constructive manner. They should also be Humanistic/ Encouraging and be constructive, supportive, and open to...
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...Organizational Culture Inventory March 23, 2011 GM591 Introduction XXX XXXXXXXXXXXXX (XXX) identifies themselves as a “one stop-one source resource for all things entrepreneurial.” They specialize in two broad areas: providing no-cost coaching to people exploring franchise ownership options and conducting business coaching to existing small business owners. Business coaching addresses sagging sales, eroding profits, constant case-flow anxiety, poor work-life balance, and marketing/advertising misfires. XXX is organized as a franchise. That is, each one of the 250+ offices nationwide are independently owned and operated. The company began operations in 1984 and started awarding franchises in 1998. They have a corporate staff of 12 people supporting the 250+ franchisees. In addition, the support staff is responsible for providing support to four other “sister” franchise brands accounting for an additional 229 franchisees. Current Culture Cultural Type: The primary cultural style associated with XXX is Power, scoring in the 98th percentile. Just one point lower and scoring the same 98th percentile are two secondary styles: Competitive and Conventional. The weakest style displayed by XXX XXXXXXXXXXXXX is Affiliative - only scoring a 1 percentile. I totally agree with the primary cultural style of power. The organization is still managed daily by the founder who is a very dominant type leader and person. His behavior style is transferred to the rest...
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...GM591 Midterm 1. Question: Consider this story that appeared in the August 11, 1998 Wall Street Journal: Work Hard, Play Hard: Employers use fun to boost morale All 25 partners at Certilman, Balin, Adler & Hyman, an East Meadow, N.Y., law firm, are invited to a free conference-room lunch every day. Managing partner Bernard Hyman says the lunches began as a chance to talk business but soon became anticipated social gatherings. “We tell stories, talk about the weekend,” he says, “talk about the football game, talk about our husbands, talk about our wives, talk about our children.” During lunchtime at JW Genesis Financial Corp., Boca Raton, Fla., Vice Chairman Joel Marks lets workers view his TV-sitcom tapes, including “Seinfeld,” “Mary Tyler Moore” and “Taxi.” Terry Deal, business professor at Vanderbilt University in Nashville, Tenn., says companies that bring play and celebration into the workplace often have higher profits. A book he co-wrote cites as an example Southwest Airlines, which encourages crews to joke with passengers. But he says few companies incorporate play: “One thing we are finding over and over is that work just isn’t any fun anymore.” Some observers would argue the fun work place is just another fad? What do you think? Does having fun at work lead to higher productivity? Use course concepts to formulate your response. Your Answer: I believe that there needs to be balance between fun and work. If people do not enjoy their job it will lead to...
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...Organizational Culture Inventory (OCI) Survey Introduction My organization is in the retail industry. Presently, I am employed as a sales staff at one of the most popular high-end children’s department store. This store is known for its low cost name brand children’s apparel and school uniform. My organization is a franchise and has various locations through out the borough of New York that is in Brooklyn, Bronx and Queens. The owners are three brothers so it is family operated. My organization has three department floors. The babies department is on the 1st floor, girls department is on the 2nd floor and the boys department is on the 3rd floor. I am working on the third floor (Boys department). The functions of my organization consists of the owner/C.E.O, Store operation; manager, cashier, sales staff, receiving, loss and prevention, Marketing; visual display, public relations and promotions, merchandising; planning, buying and inventory, Human resources; Personnel, training, finance: accounting, credit. Each floor is assigned a floor manager who reports to the store manager. The staff consists mostly women and the men do more of the inventory and moving of stock. Being that it is the retail industry, the organization main focus is to promote great customer service. Customers are the heart of the business. I recall when I got hired the store manager mentioned, “without the customers, we are nothing.” Members work either full time or part time, five days a week and are given...
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...Organization By Student X GM591: Leadership and Organizational Behavior Dr. Ron Stone Keller Graduate School of Management Introduction 3 Problem Statement 5 Literature Review 5 Causes 14 Solutions 16 Reflection 19 Appendix 21 Introduction The organization I chose to study is Software Engineering (SE) in the Internal Information Services (IIS) unit of Defense Contractor X’s Information Technology (NGIT) Sector. The mission of the organization is to conceive, develop and maintain software engineering solutions for the IT Sector of Defense Contractor X. SE is comprised of a Director, Tens Level Managers, Unit Level Manager, Team Leads and Software Engineers. The Director and Tens Level Managers have three to eight people reporting to them. The Unit Level Managers have from fifteen to twenty people reporting to them. In order to manage such large numbers of people, the Unit Level Managers are encouraged to empower their employees to take ownership of their jobs. The Team Lead role is used as a substitute for a Unit Level Manager, with increased responsibilities, but there is no increase in pay or grade when someone assumes the job. Often managers use the Team Lead role to groom future managers of NGIT. Many of the Team Leads are motivated, self-directed individuals who have a certain amount of autonomy in their current roles, which pre-disposes them for managerial work in the organization. OCI Review Based on my analysis...
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...Transforming ATena heath care companies into high performance culture GM591 Leader ship and organizational behavior instructor : Bob Bustretsky ,Ph.D Email : carolinebabiker@yahoo.com August ,26,2008 Introduction Aetna Inc. is a diversified healthcare benefits company as well as one of the largest managed care companies in the U.S. It offers traditional and consumer-directed health insurance products and related services, including medical, pharmacy, dental, behavioral health, group life, and disability plans, and medical and healthcare management services. Among its historical highlights: It insured the Manhattan Project and also the lives of the first seven American astronauts in 1963.Aetna and its employees know that business success and community success are inseparable. Aetna carries with it a legacy of civic responsibility and an ingrained culture of caring deeply. Aetna’s approach to philanthropy is grounded in the philosophy that a prosperous economy has as its foundation a stable society. Aetna was the corporation reviewed in my OCI paper. Aetna has a great diversity culture . It have difficulties with innovation in their culture . They must use better technology to provide greater customer service and feed back . Training their workers on how to organize their customer...
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...Reinventing Organizational Behavior: Recommendations to Improve Communication at DSW Jessica Detwiler Keller Graduate School of Management Jessica.m.detwiler@gmail.com GM591 – Leadership and Organizational Behavior Dr. Arnold Witchel 14 April 2012 Author Note Thank you to my colleagues whom allow me to pick their brains regarding our organization. I appreciate your honest feedback and candid conversation, which has allowed me to remain objective. I hope to have put our organization in the best possible light, while still being able to make valid recommendations to improve our organizational culture. Abstract This manuscript details research performed on identifying organizational behavior problems at a specific federal facility. Topics discussed include identifying key issues and providing potential solutions to improve the effectiveness of the company. There is also a section that analyzes the root cause of the identified problem areas. Finally, there is a reflection section that details lessons learned throughout the course. Reinventing Organizational Behavior: Recommendations to Improve Communication at DSW The Desert Southwest Region (DSW) of the Western Area Power Administration (WAPA) is a federal service region that “markets hydroelectricity power to nearly 70 municipalities, cooperatives, federal and state agencies, and irrigation districts.” (About, 2012) The DSW regional office “maintains and operates more than 40 substations and 3,100 miles...
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...Improving Wal-Mart’s Employee Relations GM591: Leadership and Organizational Behavior April 20, 2010 INTRODUCTION The Organization that we selected as our topic of discussion in our Project Paper is the Wal-Mart Corporation. Sam Walton is the founder of Wal-Mart. He opened his first store called Wal-Mart Discount City in Rogers, Arkansas in July of 1962. Their corporate office is currently located in Bentonville, Arkansas. Wal-Mart Stores Inc. incorporated its stores on October 31, 1969. In 1972, they started selling stock on the New York Stock exchange. Although, though the company has had controversial operational business practices they have grown to be the largest Retail Corporations in the world. In 1997, Wal-Mart was able to become the largest private employer in the United States. In that same year, their annual sales totaled over $105 billion. In 2010, Wal-Mart has over 2.1 million employees worldwide. There 2010 fiscal year sales exceeded $400 billion dollars (Wal-Mart About Us, 2010). I have been a loyal customer of Wal-Mart for years. Therefore, I was shocked when I found out about some of Wal-Marts questionable unofficial policies through talks with friends and family members who worked for them in the past and some who currently employed by them. My mother in law worked for them from 2006 thru 2008. She was required to work 8-hour shifts without a lunch break on a regular basis. One of my cousins was required to clock out because...
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...What Affects does our Schemas and Critical Thinking Play in our Roles as Leaders GM591: Leadership and Organizational Behavior Instructor: Oliver London, Ph. D. Gloria Wilson gloriahomes@yahoo.com * 816-560-5913 December 10, 2010 INTRODUCTION Let me set the stage of this fascinating topic that I have created for you to understand, “What affects does our Schemas and Critical Thinking play in our roles as Leaders?” You must understand my background to see why I could not separate the two – Schemas and Critical Thinking. I was brought up in a southern Baptist family on my mom and dad side of the family. Our religion was number one and everything else was based on your beliefs (schemas) surrounding this very devout religious family. As I got older, and attended the business college for two years, before moving on to the big university, the first class I had was…you guessed it, Critical Thinking. I know I was a born leader, no doubt about it. I loved making sure everyone was well cared for in the family, as a child and as adult. You put all these together and you have created a…I will let you read it in the conclusion. My schemas as a child led me to believe, and do certain things as a child, to the clothing I wore down to the shoes I wore. Let me broaden it up for you a tad bit in schemas in the business world of thinking. “Schemas are cognitive frame works that represent organized knowledge developed through experience about people, objects, or events...
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