...HarvardBusiness.org Harvard Business Press Boston, Massachusetts ISBN-13: 978-1-4221-4672-9 4673BC This document is authorized for use only in GMBA-EN-BL_Abr2015_A1 - Strategy Implementation by Pedro Guillermo Ruiz, IE Business School from January 2016 to January 2017. Copyright 2008 Harvard Business School Publishing Corporation All rights reserved Printed in the United States of America This chapter was originally published as chapter Introduction of The Heart of Change: Real-Life Stories of How People Change Their Organizations, copyright 2002 Harvard Business School Publishing Corporation. No part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form, or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the prior permission of the publisher. Requests for permission should be directed to permissions@harvardbusiness.org, or mailed to Permissions, Harvard Business School Publishing, 60 Harvard Way, Boston, Massachusetts 02163. You can purchase Harvard Business Press books at booksellers worldwide.You can order Harvard Business Press books and book chapters online at www.harvardbusiness.org/press, or by calling 888-500-1016 or, outside the U.S. and Canada, 617-783-7410. This document is authorized for use only in GMBA-EN-BL_Abr2015_A1 - Strategy Implementation by Pedro Guillermo Ruiz, IE Business School from January 2016 to January 2017. INTRODUCTION The...
Words: 4275 - Pages: 18
...9-603-062 REV. OCTOBER 29, 2002 DOROTHY LEONARD DAVID KIRON Managing Knowledge and Learning at NASA and the Jet Propulsion Laboratory (JPL) Downsizing at NASA over the last decade through attrition and buyouts has resulted in an imbalance in NASA’s skill mix.1 — The President’s Management Agenda, Fiscal Year 2002 By the end of this decade, many of the most experienced scientists and engineers at NASA and JPL are going to retire. If we don’t have systems in place to retain more of what they know, our institution is going to suffer. — Jeanne Holm, Chief Knowledge Architect for NASA In the spring of 2002, Jeanne Holm, Chief Knowledge Architect for the National Aeronautics and Space Administration (NASA) and its Jet Propulsion Laboratory (JPL), was giving a tour of JPL. Stopping at a viewing stage above JPL’s mission control center, Holm explained the growing need for knowledge management at NASA: Almost 40% of JPL’s science and engineering workforce is currently eligible for retirement. In just four years, half of NASA’s entire workforce will be eligible. Many of these people are the most experienced project managers—the people who worked on Apollo (the mission to the Moon) and built the first space shuttle. Yet, we have few programs designed to bring their wisdom into our institutional memory. In the past 10 years, the budgets on our missions have been radically reduced, missions have multiplied ten-fold, and our scientists and engineers have been pushed...
Words: 13757 - Pages: 56
... I could strongly feel what a real entrepreneur it is from what Elias said, he thinks we should work 24 hours a day, or it really wastes of his time. I fully agree this and like this argument because if you are doing something you really enjoy, you will not think you are working even though it is not working hour. Instead, you will fully of energy to support you finish what you want to do. From the feedback Elias answers our questions, I could feel Elias must put lots of resource and time to figure out what is the best business operation model for Enspyre through lots of failure in these years. In this case, Elias would be a good advisor for our international classmates when they met some problems here. - Eden Chen (2016 Class@GMBA, NCTU) Elias Ek, the CEO of Enspyre, is a passionate, diligent and goal-oriented person. With his fascinating charisma, he succeeded in making all the audience flew with his story and accomplishment. Elias shared his...
Words: 1169 - Pages: 5
...[pic] Term-end Exam Details – GMBA DXB DEC 2008 Important Notice: If your invigilator feels that you are talking to any one or him feels that you are copying from other students or any other mode you will be awarded zero for your final examination without any discussions. No warning will be given to you and the invigilator will make a note of your name and update the Program Manager. You are not allowed to leave the examination hall till you finish your examination. You are required to switch off your mobiles always. |Course |Date |Time |Duration |Type of Exam |Comments | |Principles of Management |Wednesday |10.30 am - 12.30 pm |2 hours |Closed Book/Closed notes |Multiple choice ( 50 min) | | |4th Feb, | | |Laptops not allowed |Descriptive(1 hr 10 min) | | |2009 | | |Internet not allowed |Write with pen no scribbling | | | | | | ...
Words: 284 - Pages: 2
...Case Study Report : Vinod Khosla and Sun Microsystems(A) Business Negotiations GMBA JUNGMIN LEE Student # 2015427013 The Computervison President´s call states two major issues that keep Sun away from meeting their requirements. Their order will be overwhelming for Sun and their product is considered incomplete. Computervison claims that there is no solid credibility with Sun and doubt their supply capacity. On the other hand, Apollo, their major competitor, seems to have fulfilled the requirements by being the industry standard. They are also well financed and managed, which are the qualities that Sun seems to be missing. 1. Does Vinod Khosla have a real chance at changing Computervision´s decision? Does Sun have a better product? Can Sun be regarded as a reliable long-term vendor? According to the case study, Sun´s system has ben acclaimed within the academic communities. It´s evident why technicians prefer their system: they are standardized, thus more opened to possibilities of different development. Sun also has superior qualities in their network accessibility in terms of feasibility. What Sun was targeting evidently worked with their target customers. They planned their product to be for general usage, and the flexibility of the system seemed to have appealed to the academic sector. While Sun took rather opened system, Apollo developed their own domain network and own operating system, which could be a big obstacle for general usage. Considering the market...
Words: 661 - Pages: 3
...1) What are the inputs, processing and outputs of ups’s package tracking system? Answer: Inputs: Inputs include package information, customer signature, pickup, delivery, time-card data, current location (while en route), and billing and customer clearance documentation. Processing: The data are transmitted to a central computer and stored for retrieval. Data are also reorganized so that they can be tracked by customer account, date, driver, and other criteria such as the consolidation of orders for efficient final delivery of packages. Outputs: Outputs include pickup and delivery times, location while en route, and package recipient. The outputs also include various reports, such as all packages for a specific account or a specific driver or route, as well as summary reports for management 2) What technologies are used by ups? how are these technologies related to ups's business strategy? Answer: • . Technologies used by UPS are: DIAD (Delivery Information Acquisition Device) Barcode scanning systems Smart Labels Wired and Wireless Communication Network (GPRS, CDMA) Desktop and Central Storage • This technology gives companies the best services and lower rates With the consumer demand for information about packages in transit, UPS.com was created. Over the internet, they were able to share information on proof of delivery, customer queries, delivery routes, time in transit...
Words: 586 - Pages: 3
...Leadership: Past, Present, and Future Mostafa El Abd 20/03/2015 GMBA-EN-BF September 2014 Intake Leadership is significant in both social and organisational functioning. It has a broad meaning and has been defined in many ways over the centuries. Most leadership scholars agree that the term leadership can be described as an influencing procedure and its consequential outcomes which mainly occur between a leader and his or her followers, as well as how this process can be made clear by the leader’s dispositional behaviours and attributes, follower perception, and the framework in which this influencing process or method occurs. The term leadership is often paired with power and management but the definition of leadership should be kept different from both of these terms. Leadership research over the years can be classified into nine major schools starting from the 1900s till 2010s. They are: Trait, Behavioural, Contingency, Contextual, Skeptics, Relational, New leadership, Information-processing and Biological/Evolutionary. 1. Trait School of Leadership: This research started in the 20th century and suggests that specific dispositional attributes differentiate leaders from non-leaders or common people. 2. Behavioural School of Leadership: This school of research began in the 1950s and focused on the behavioural approach towards leadership. Meaning, behaviours that were enacted by the leaders and how they took care of their followers were the focus of this research. 3. Contingency...
Words: 590 - Pages: 3
...GHANA INSTITUTE OF MANAGEMENT AND PUBLIC ADMINISTRATION (GIMPA) GMBA 710: MANAGING ORGANISATIONS CRITICAL SUCCESS FACTORS FOR EFFECTIVE TEAMS: A CASE STUDY OF THE TEAM DOTED (GMBA GROUP C) DENNIS OWUSU - SEKYERE (215003500) LECTURER: DR. BEN SARPONG MENSAH DECEMBER 2014 TABLE OF CONTENTS Content Page Table of Content...................................................................................i Introduction ..........................................................................................1 Group Profile & Overview....................................................................1 Group Formation Process .................................................................2 The Evolution from Work Group to Work Team.................................4 Critical success factors for Effective Teams.........................................5 Leadership & Power.............................................................................5 Effective Communiation........................................................................5 Motivation…………………....................................................................6 Group Diversity....................................................................................7 Decision Making…...............................................................................8 Climate of Trust...
Words: 3179 - Pages: 13
...GHANA INSTITUTE OF MANAGEMENT AND PUBLIC ADMINISTRATION [GIMPA] MASTERS IN BUSINESS ADMINISTRATION COURSE NUMBER: GMBA 607 MANAGING OPERATIONS Instructor: Dr. Samuel Famiyeh Office Location: D-Block, R14 GIMPA Main Campus E-Mails: sfamiyeh@gimpa.edu.gh APPOINTMENT TIME You are encouraged to talk to me about any problem or suggestions you may have concerning the course, careers, benefits of advanced courses in operations management, or things in general. If you can’t seem to find the time to talk with me face-to-face, send an email and I will respond as quickly as possible. DESCRIPTION OF THE COURSE Operations management is an area of management concerned with overseeing, designing, controlling the process of production and redesigning business operations in the production of goods and/or services. It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed, and effective in terms of meeting customer requirements. It is concerned with managing the process that converts inputs (in the forms of materials, labor, and energy) into outputs (in the form of goods and/or services). The course discusses the managerial processes underlying operations management in both service-providing and goods-producing organizations. Specific topics to be covered include introduction to operations management, forecasting, process design, capacity planning, facilities location and design, inventory...
Words: 1563 - Pages: 7
...National Chiao Tung University GMBA Program Global Technology Strategy McKinsey Quartely Creating value through Innovation Team Lolo - 9988542 Alfonso – 9988 Date: May 31, 2011 Summary Innovation, according to the article, involves the development of new products or processes and the knowledge that produces them and those new products can either take the form of high-level building blocks, midlevel intermediate goods and ground-level final products. The underlying knowledge for new products includes high-level general principles, midlevel technologies, and ground-level, context-specific rules of thumb but technological innovations, especially high-level ones, usually have limited economic or commercial importance unless complemented by lower-level innovations. The world that we live in facilitate the quick dissemination of knowledge and breakthroughs travel easily, but their national origins are fundamentally unimportant and the debate as to whether innovations or innovators make the greatest contribution to economic prosperity, is deemed as ‘not helpful’, because they all play necessary and complementary roles. The enhancement of research in China and India, and their share of ‘cutting-edge work’, will improve living standards in the United States, implying that other countries can benefit from the advances without them actually affecting the country’s economy. Many cross-border flows are important to innovators, namely, the dissemination of knowledge including...
Words: 2536 - Pages: 11
...Lecture 4: Bond Market and Bond Valuation GMBA 609: Managerial Finance Dr Anthony Owusu-Ansah aowusu-ansah@gimpa.edu.gh GIMPA Business School October 2014 Dr Owusu-Ansah (GIMPA Business School) Lecture 4: Bonds October 2014 1 / 49 Learning Objectives At the end of this session, you should be able to: De…ne and understand the basic mechanisms of the bond market Describe interest rate fundamentals, the term structure of interest rates, and risk premiums. Describe the legal aspects and the features of di¤erent types of bonds. Apply the basic valuation model to bonds, and describe the impact of required return and time to maturity on bond values. Explain yield to maturity (YTM), its calculation, and the procedure used to value bonds that pay interest semiannually. Dr Owusu-Ansah (GIMPA Business School) Lecture 4: Bonds October 2014 2 / 49 Types of Loans Pure Discount Loan Interest-only Loan Amortized with Fixed Principal payment Amortized with Fixed Payment Dr Owusu-Ansah (GIMPA Business School) Lecture 4: Bonds October 2014 3 / 49 Pure Discount Loans Treasury bills are excellent examples of pure discount loans. The principal amount is repaid at some future date, without any periodic interest payments. Dr Owusu-Ansah (GIMPA Business School) Lecture 4: Bonds October 2014 4 / 49 Pure Discount Loans...con’ t Problem If a T-bill promises to repay $10,000 in 12 months and the market interest rate is 7 percent, how much...
Words: 3151 - Pages: 13
...Factors influencing customer preferences while choosing between budget airlines Applied Research Project Report On Factors Influencing Consumer Preferences while choosing between Budget Airlines Submitted in partial fulfilment of the requirement of Global Masters in Business Administration(GMBA) Information Technology Specialization Submitted by Zarine Susan George GNOV10IT066 Under the guidance of: Mr. Thanneermalai Lakshmanan 1 Factors influencing customer preferences while choosing between budget airlines DECLARATION I hereby declare that the contents of this report titled “ Factors Influencing customer preferences while choosing between budget airlines” is the result of the study carried out by me. I declare that this is my original work and has not been published anywhere before. This Project Work has been carried out for the sole purpose of submission in partial fulfilment of Global Masters in Business Administration (GMBA) in Information Technology Management at S P Jain Center of Management, Dubai-Singapore. The above is true to the best of my knowledge and information. Name : Zarine Susan George(GNOV10IT066) Signature: GMBA Batch 10, Hyderabad road Singapore 2 Factors influencing customer preferences while choosing between budget airlines Acknowledgement I would like to express my sincere thanks and gratitude to all those who helped make this project a reality. This project has been an extremely enriching experience both in terms...
Words: 12458 - Pages: 50
...Table of Contents WELCOME FROM ACADEMIC PROGRAM DIRECTOR ............................................................................ 1 MEET THE FACULTY................................................................................................................................... 2 ORIENTATION SCHEDULE ....................................................................................................................... 10 ACADEMIC CALENDAR ............................................................................................................................. 11 MASTER OF SCIENCE IN FINANCE PROGRAM SUMMARY ................................................................. 12 GETTING STARTED .................................................................................................................................. 13 JHED ID .................................................................................................................................................. 13 Blackboard FAQs .................................................................................................................................... 13 Integrated Student Information System (ISIS) ........................................................................................ 14 LIFE AT THE CAREY BUSINESS SCHOOL .............................................................................................. 15 HEALTH INSURANCE FOR STUDENTS...........................................
Words: 17730 - Pages: 71
...American Journal of Industrial and Business Management, 2013, 3, 229-236 http://dx.doi.org/10.4236/ajibm.2013.32028 Published Online April 2013 (http://www.scirp.org/journal/ajibm) 229 Organizational Structure: Influencing Factors and Impact on a Firm Quangyen Tran1,2, Yezhuang Tian1 School of Management, Harbin Institute of Technology, Harbin, China; 2National Economics University, Hanoi, Vietnam. Email: yentq@neu.edu.vn Received November 3rd, 2012; revised December 17th, 2012; accepted January 18th, 2013 Copyright © 2013 Quangyen Tran, Yezhuang Tian. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. 1 ABSTRACT The influence of certain factors on organizational structure has been in researchers’ focus for years, together with their impact on the overall organizational efficiency. Many of these factors are from the environment where traditional view commonly divided into internal and external factors. This paper presents the findings of a study to evaluate the influencing factors and impact on organizational structure of a sample of firms located in Hanoi, Vietnam. Structured questionnaires were administered with respect to these factors. The variables studied were identified from among the factors considered in contingency theory and by incorporating elements of the strategic choice approach. After grouping...
Words: 6052 - Pages: 25
...The Lancaster MBA Assignment First Page Student ID number(s): Student Name(s): Nabil Kilany – 30675912 Khalil Elias – 30983977 Riyad Kurdi – 31082936 Ramzi Shokeh – 31007941 Laith Adas – 31007784 Nabil Al-Kilany Khalil Elias Riyad Kurdi Ramzi Shokeh Laith Adas Module Name: GMBA 558 - Strategy Module Tutor: Dr. Martin Friesl Essay/Project Title Professional Company for Real-estate Investment and Housing Strategy Project Word Count: (5430 excluding Cover, Contents, reference list & appendices ) Assignment Due Date: 15-Nov-2013 By submitting this coursework for assessment, I/We acknowledge the following: Academic Integrity I/We have read and understood the Lancaster University Postgraduate Regulations (http://www.lancs.ac.uk/celt/celtweb/marp) on cheating and plagiarism and state that the work I submit will be my/our own and will not contain any unacknowledged work from other sources. As the author(s) of submitted work in my/our name I/we am/are prepared to undertake a fair and reasonable oral examination of its contents. Research Ethics and Governance I/We have read and understood the Lancaster University Research Ethics and Governance code of practice. Note: This form is to be used as the first page for all coursework submissions. 1|Page GMBA558 Group Assignment The Lancaster MBA Table of Contents EXECUTIVE SUMMARY ..................................................................................
Words: 18629 - Pages: 75
