Public administration is a study where the organization is regarded as a machine whose performance can be improved by carefully calibrating the various components into a smoothly operating whole (Raadschelders, 2003) Public administrators work behind the scenes in all aspects of the government system. Administrators are responsible for enacting most policy changes while achieving agency missions and providing public service in the heat of such political environments. Administrators are involved in both the formulation and implementation of public policy, and because policy decisions so profoundly influence who gets what, this involvement in policy inevitably involves administrators in politics (Starling, 2010). Understanding the political ramifications confronting elected officials in light of our bureaucratic processes and final recommendations is essential to accomplishing agency tasks and achieving success. It is simply not possible to approach a policy issue in American government without considering the leading political party behind the final decision or voting power. Public administrators frequently participate in the policymaking process. Chief executives rarely make decisions about issues that have not bubbled up from the echelons of planners just above the career administrators and just below the political appointees of the cabinet and subcabinet (Starling,2010)
The entire population of the US are the customers of the government. The purpose of government is to serve and protect the people. This ranges from providing public services to maintaining order. Our government regulates things such as food that can be sold in the grocery store, medicines that can be prescribed, taxes that citizens pay, and standards of our education in schools. Without governance the world would be a complete catastrophe.

References:
Raadschelders, J. C. N.