...Greetings Inc. Greetings Inc.: Job Order Costing Developed by Thomas L.Zeller, Loyola University Chicago, and Paul D.Kimmel, University of Winconsin-Milwaukee The business Situation Greetings Inc. has operated for many years as a nationally recognized retailer of greeting cards and small gift items. It has 1,500 stores throughout the United States located in high-traffic malls. As the stock price of many other companies soared, Greetings’ stock price remained flat. As a result of a heated 2013 shareholders’ meeting, the presiden of Greetings, Robert Burns, came under pressure from shareholders to grow Greetings’ stock value. As a consequence of this pressure, in 2014 Mr.Burns called for a formal analysis of the company’s options with regard to business opportunities. Location was the first issue considered in the analysis. Greetings stores are located in high-traffic malls where rental costs are high. The traditional rental cost was justified, however, by the revenue that resulted from these highly visible locations. In recent years, though, the intense competition from other stores in the mall sellling similar merchandise has become a disadvantage of the mall locations. Mr.Burns felt that to increase revenue in the mall locations, Greetings would need to attract new customers and sell more goods to repeat customers. In order to do this, the company would need to add a new product line. However, to keep cost down, the product line should be...
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...Greetings Inc. Activities Estimated Annual Overhead Cost ÷ Cost Driver Activity-Based Overhead Rates Picking prints $30,600 102,000 Number of prints $0.30 per print ...
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...HYSTERICAL BLINDNESS Hysterical Blindness ENG 090 05/10/2012 Wednesdays were always the day to meet with Charles (Chuck) Griffin, take the dogs for a walk, and get a cup of coffee from the Deer Perk coffee shop located in Deer Park, Texas. Chuck was a bold character, never backing down from an opportunity to bring a smile to the faces of his friends and family. Every week, I met Chuck outside the gated, community east of Houston, Texas. We shared a comedic greeting, usually at my expense, regarding haircut, eyeglasses, or clothing and gingerly began our walk towards the soccer, fields located behind a group of shops smartly placed to attract patrons of the sporting events which occurred regularly. Our walks were always filled with laughter about current events, coworkers, or politicians. Two to three hundred feet from the park, our energy filled canines would started to show their excitement as they anticipated our destination and the activities always afforded them by this midweek rendezvous. Frisbees always began flying well before we arrived at the center of the soccer fields. Dogs came off the leashes and bolted in the direction towards those floating discs, always wanting to be the first to sink their teeth into what we thought must be the best tasting plastic around. Chuck’s dog (Sam), more often the winner with the longer legs and the more muscular of the two, always held his head high as he trotted back towards his master, looking like...
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...Beginner Tests New English Course Julia Starr Keddle 2 New Headway Beginner Test Booklet Note to the teacher This booklet contains • 14 Unit Tests which revise the corresponding units in New Headway Beginner Student’s Book. There are two versions (A and B) of each test. They cover the same material, but have been reorganized to allow easier administration of the tests in the classroom. Each test has a total score of 100. • optional free-writing exercises. • optional listening exercises using the recordings from the Student’s Book. • an Answer key for all the exercises. These tests may be photocopied freely for classroom use. They may not be adapted, printed, or sold without the permission of Oxford University Press. 1 Conversation 1 B Ben. 1 a Your Conversation 2 NAME: Test A 3 Complete the sentences. Use am, is, or are. is 1 This ________ James. 1 Complete the conversations. Circle the correct letter. A Hello, (1) ________ name’s Anna. What’s your name? 2 Hello. I ________ Sandra. 3 How ________ you? 4 My name ________ Tariq. 5 What ________ your name? 6 It ________ a photo. 4 points for each correct answer b My c You d I A Hi, Carla. (2) ________ are you? B Fine, thanks. And you? A OK, (3) ________ . 2 a Hello 3 a hello Conversation 3 A What’s (4) ________ in English? B (5) ________ ’s a book. 4 a my 5 a A Conversation 4 A Pierre, this is Yukio. Yukio, (6) ________ Pierre. B Hello, Pierre. A Hello, Yukio. 6 a this is ...
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...Culture Project | U.S. | Germany | Greeting | In the U.S., when you greet another person, you can typically offer a handshake. This is a very common form of greeting. There are some instances where you may be meeting a friend of a friend or a family member of your friend where they will ask for a hug, but is not seen very often. Hugs are typically reserved for family or feminine friends while kisses are reserved for couples. Eye contact is also a sign of respect. Avoiding eye contact usually shows weakness, timidness, or even a lack of self-esteem.www.nativeforeignermag.com/2012/06/4-ways-to-greet-an-american/ | The German culture actually has very few differences when it comes to greetings. You can’t really go wrong with a firm handshake and good eye contact. The biggest difference between the two cultures comes between hugs and kisses. Most German men consider hugs too feminine whereas some males in the U.S. could turn a handshake or “fist bump” into a brief hug with a pat on the back. Kisses are very unusual in Germany. Kisses are almost always reserved for people VERY fond of you.German.about.com/od/vocabularytips/a/Learn-German-Greetings.htm | Homes | In the U.S. many people are pretty open and this is even seen in your home. Many homes are designed in an open way and often without many doors. Typically the only time you find doors closed in an American home is when they want privacy in the bathroom or bedroom. In some U.S. households, your street shoes are taken off...
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...PRACTICE LISTENING TEST ONE Narrator: Listening Test One. This is a practice listening test which resembles the International English Language Testing System Listening Test. The test consists of four sections. Answer the questions as you listen to the recording. Note that the recording is played once only. Please turn to Section 1. Section 1 Narrator: Section 1. George and Lisa are overseas students studying in Britain. They are returning home for the summer holidays. Look at the Example and Questions 1 to 4. (10 second pause) For each of the questions four pictures are given. Decide which picture is the best match with what you hear on the tape, and circle the letter under that picture. First, you have some time to look more carefully at Questions 1 to 4. (10 second pause) Now listen to the following conversations, and answer Questions 1 to 4. Taxi Driver: That'll be £23. Right. There's your change. Have a nice trip. Oh, I'll just get your bags out of the boot. Lisa: Thank you very much. Now, George, let's find the check-in desk. George: Yes, but with all the changes they have made here at the airport, I'm not sure where the check-in desk is. Lisa: Iknow. It's strangeisn'tit? Why don'tweaskforhelp? George: Good idea. What about that man sitting down over there? Lisa: Which one? The one with the hat on? George: But what about the man with the blue uniform and the cap sitting on the trolley? He's bound to know. He looks like he works here. Lisa: OK, I'll ask him. Excuse...
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...Today is the day I have been waiting on. It has been a while since I had a day to myself. Today is that day, a day of peace. My alarm was set for 8; 00 am. The exact time the kid’s bus arrives for pick up and my wife leaves for work as I lay in the bed tossing and turning, I could hear the family scrambling throughout the house. You can hear my wife yelling at the kids to be ready for the bus. Then my alarm rings, ding. Ding…ding….is reached over to shut my alarm off and was greeted by the family at my bed. Good mourning dad we love you was all I heard as the kids darted out the door off to school. It is time to get my day started. As I walk through the bed room door my wife greets me with a kiss as she heads out the door. She turns and says “breakfast is in the microwave sweetie. I replied; ok have a good day as she leaves. I can smell the aroma of the food in the air as I entered the kitchen. As good as the food smelled I need a cup of coffee to start my day. As my coffee brewed I got my self-ready for the day. Since today is a day set for my hobbies, I decided to start it off with coffee and video gaming. I spent about four hours playing play station 3. Now that my gaming was over, it was time for the park. Armed with my camera I headed out to the park for a day with nature. As I was driving to the park I passed a dairy queen, so I decided to add a treat to my day. The park was beautiful, the sun was shining bright and the birds were chirping. I walked through the park capturing...
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...experiences and/or beliefs differ from yours. Address your initial feelings, and how those feelings were or were not changed by this experience. This past summer I was blessed with the opportunity to go on a mission trip to New York City. Our mission in the morning was to help teach English Second Language class that was located in the Muslim community. I was very nervous going into the start of the trip because I was unfamiliar with the Muslim culture and had no clue as to how they would react being taught by Christian’s who also were attempting to spread Christianity to them. Much to my surprise the students of the class were extremely kind to us. They all greeted us with the American handshake and hello as well as a traditional formal greeting commonly practiced in the Muslim culture. The students were very attentive during class making it clear they were eager to learn the English language. Many of the students had been attending the class for several months to a few years, and wanted to do nothing more than stay and chat. They were all men from the ages of 30 to even 67, several of whom had doctorates in fields such as physics and chemistry and decided to quiz our skills in the subjects and were quite disappointed that we didn’t know a lot of information that to them in their home countries was considered basic knowledge. With their hospitality and friendliness my hesitant attitude quickly was diminished and I quickly became intrigued to learn about our cultural differences...
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...CANADA Cultural resume Customs and courtesies Greetings Greeting in Canada in mostly a firm handshake, direct eye contact and a sincere smile, the French Canadians friends greet each other with a light kiss on one cheek or both. Visiting and gift giving It is typical to give gifts on Christmas and birthday, and gifts are opened at the moment when they are received. It is considered a good moral to take a box of good chocolate, flowers of a bottle of wine when invited over for dinner. In Quebec sending flowers in advance of the dinner party is a proper protocol and if you are to give wine, it should be the best quality you can afford. It is not good to give white lilies because they are used in funerals, and cash or money is not considered a good present. Eating Canadian have relatively relaxed and informal table manners except for Quebec which shows more formality. The guest waits to be shown where to seat. Hostess begins the eating, and the guest is to follow after the hostess. One is not to raise their elbows on the table. It is acceptable to leave small amounts of food at the end of the meal. In formal situations, the host gives the first toast. Gestures It is respectful to take off sunglasses or hat when speaking with someone. French Canadians use thumbs up to mean okay. The "okay" sign made by index finger and thumb means "zero". In Quebec,...
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...still remains in our customer service scope. It is Professional Introduction. Professional introduction defines the image of an organization and sets the welcoming greetings to be in standard order. Whenever we discuss professional introduction, we only limit its scope to handshake and choice of words. Is it so? Few years back when I was working as HR Manager, suppliers tend to fix appointments for our organization strategic plans. I have notice that one of the labour agent suppliers shall never be punctual for meetings and appointments. Whenever my staffs rang him up to locate his whereabouts, he will never attend to the calls. However he will be super-fast whenever his payment is prepared. I noticed his behaviour continued for the next few meetings. After three months, I decided not to renew his contract with us after obtaining another labour agent supplier. The new labour agent supplier acts professionally and communicates effectively for the benefit of our organization. Another incident occurred at a popular hotel in Johor. When we entered the main entrance, the bell man did not greet us and his expression showed that he clearly snubbed us away. The bell man continued talking with a security guard and his poor attitude prompted me to inform his superior. What happened to the formal introduction greeting in the hotel by placing the right hand on the left chest? It is extinct or complete ignorance by several employees that do not understand the term ‘professional’? ...
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...Western Apache interactants is the prescribed behavior when meeting strangers, in the initial stages of courting, for welcoming children returning home, as well as toward a patient undergoing a curing ritual. When a stranger comes to their house none speak to him, or ask him any questions, till he thinks fit to speak. Senegal exchanging greetings each time you meet someone, even if it is later in the same day, it is important to maintaining good relationships. The greeting must include an introduction followed by recitation of ones full name several times to honor family and ancestors. You are expected to exchange lengthy inquiries into the health and well being of the other person and their family before asking any other question or beginning a discussion, It is customary for these questions to be asked over a prolonged handshake. It is important not to rush the greeting process since your goal is to be considered a friend so that business is a possibility.The Senegalese tend to lower their gaze while conversing, especially when speaking with someone senior to themselves in age or position .To the Western mind the amount of time spent in greetings may appear unnecessary or even wasteful especially in business, they are used by the Senegalese to feel one with each other and achieve a sense of group harmony. Anglo Americans tend to consider their personal goals over group goals because they are generally goal and future oriented. To prepare and save for the future is a common...
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...against the left margin) then the heading and all other parts of the letter are flush left. In this style the paragraphs are not indented. This is how we will write our letters in class. Just so you know, many people write their letters semi-block style, which means that the heading and closing are tabbed to the middle of the paper and paragraphs are indented. The 2nd part of a personal letter is called the salutation. The salutation is the opening greeting in any letter. In most personal letters we start the salutation with “Dear (whatever the person’s name is).” The 3rd part of a personal letter is called the body. The body is the “letter” part of the letter. It includes all of the writer’s thoughts organized into paragraphs. The 4th part of a personal letter is called the closing. The closing includes the closing greeting followed by empty spaces or lines and then the writer’s typed or printed first and last name. In the closing greeting only the first word is capitalized. Some examples of good closing greetings are as follows: Yours truly; Sincerely; Friends forever; and Love. The 5th part of a personal letter is called the signature. The signature is signed in the space between the two parts of the closing. The signature should be written in cursive and neat. It should include your first and last name or you may sign your first initial and last name. HEADING SALUTATION ...
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...Cookie It was late, nine oclock late, the alarm on the end table blaring. Ming Long is late for work. As he struggles to get out of the door by nine fourty-five his boss calls. He does not pick up. He hops in his car and hurries to work. As he arrives at work Lisa greets him at the front desk. “Hey Ming, you’re late, that’s odd” she says with a weird grin “Hello, Lisa” he yells as he runs past As Ming is strolling down the hallway he feels something that is a little odd. He arrives at his office, papers stacked up to the ceiling. He got to work sorting as soon as he walked in. In the middle of his sorting process the boss walks in. “Good morning Ming.” He says happily “Hello, Lary” Ming says anxiously Ming still half asleep starts his lunch break, 15 minutes in Lary comes over, with no conversation subject in mind Ming says “Hello.” “Hi.” Says Lary That was the whole conversation, it was pretty off because Lary usually talks Mings ear off. Something must be wrong with him, he wasn’t even mad about Ming coming in late. As Ming walks curiously back to work he sees a new person, dressed in a nice suit with white pin stripes, slicked back black hair, dark red tie, and brand new dress shoes, or at least he thought they were new. Ming walks back to his office and sits because he is already caught up with his work. Lary comes walking over with this suspicious person and introduces him to me. “Ming, this is Chris, Chris this is Ming.” Lary says ...
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...SUBJECT: International Greetings The purpose of this memo is to explain the basics of greetings in ther countries. The way people greet each other in other countries can be different than how we greet each other in the United States. In Australia, when meeting someone for the first time, it is usual to shake hands your right hand and the right hand of the person you are meeting. And when you first meet someone, it is polite to look the person in the eyes, but be careful not to stare. In India, the traditional way of greeting is performed by holding your palms together, as in praying and saying ‘Namaste’ or ‘Namaskar’, with a slight bow. In Japan, the Japanese bow or even handshake to greet one another. How long you bow determines the relationship between you and the other individual. When bowing, keep your eyes low, and palms flat to your thighs. In Korea, a bow is traditional and accompanied by a handshake among men. Korean women usually nod slightly, but not shake hands with Western Men. Western women may offer their hand to a Korean man. People from the Netherlands shake hands most often and state their name when hey first meet. They also shake hands again when leaving. Spaniards tend to shake hands with everyone present when first meeting and also when leaving. Men may embrace one another when meeting and women may kiss each other on the cheek and embrace. Asia is a country where distance is more expected when greeting someone. In such countries...
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...Sink or Swim – A Case for Employee Orientation Scenario Jill and Ben have accepted positions as business consultants with two different Fortune 500 organizations. Both have MBAs and at least five years of experience as business consultants. On Jill’s first day, her manager greets her in the company lobby with a warm smile and firm handshake. He escorts her to her new office. Jill is pleased to see that the office is clean, has a working computer, and is stocked with supplies. After putting her things away, her manager gives her a tour of the building and takes her to get her employee badge. When they return, he briefly introduces her to her colleagues, most of whom are already familiar with her because of an introductory e-mail sent out the week before. Next, they go to his office, where he provides her with her schedule for the next three weeks. It includes a number of “getting to know you” meetings with her new colleagues and clients, and outlines a series of online orientation courses and in-person workshops where she’ll learn about the company’s values, mission and consulting methodologies. The team then takes Jill to lunch, where she is introduced to her mentor. She spends the remainder of the day settling into her office and beginning the schedule prepared by her manager. On Ben’s first day, he is greeted by the department’s administrative assistant, who profusely apologizes that Ben’s manager will be unable to meet with him until 11:00 a.m. She is in a meeting...
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