Statement of Confidentiality
EDS Internal - EDS Internal information comprises most EDS business information. This information could be of a sensitivity and/or value to EDS that disclosure externally could be inappropriate or problematic.
1. INTRODUCTION 7
2. PROJECT/PROGRAMME SPONSORSHIP/MANAGEMENT 7
3. MANAGED SERVICE OVERVIEW AND SCOPE 7 3.1. EMEA GLOBAL TESTING PRACTICE MANAGED SERVICE SCOPE STATEMENT 7 3.1.1 Testing Management 7 3.1.2 TESTING TECHNIQUES 8 3.1.3 TEST LEVELS 8 3.1.4 PRODUCTION ENVIRONMENT 9 3.1.5 TESTING ENVIRONMENT 9 3.1.6 OUT OF SCOPE 9 3.2. Detailed Requirements and List of Deliverables 9 3.3. Acceptance Criteria 10 3.4. Additional Services 11
4. CHANGES TO SERVICE 11
5. EMEA GLOBAL TESTING PRACTICE TESTING MANAGED SERVICE RESPONSIBILITIES 11
6. CHANGE CONTROL 12
7. ASSUMPTIONS 12 7.1. GENERAL ASSUMPTIONS 12 7.2. PROJECT SPECIFIC ASSUMPTIONS 13 7.3. PERFORMANCE TESTING SPECIFIC ASSUMPTIONS 13 7.4. AET SPECIFIC ASSUMPTIONS 14
8. COMMUNICATION 15
9. RESOURCE PLANS 15
10. RISK ASSESSMENT 15
11. FINANCIAL INFORMATION 16 11.1. PRODUCTIVITY SAVINGS 16 11.2. TRAINING COSTS 16 11.3. SOFTWARE/HARDWARE/SERVICE/OTHER COSTS 16
12. BASELINE TESTING MANAGED SERVICE SCHEDULE 17
13. QUALITY PLAN 17
14. PROJECT HANDOVER 17 14.1. Replication, Delivery and Installation 17
15. PROBLEMS AFTER PROJECT ACCEPTANCE 17
16. PROJECT INPUTS/ACTIVITIES 17
17. CONFIGURATION MANAGEMENT PLAN 18
18. TERMINOLOGY LIST 18
APPENDICES 18 A. CHANGE CONTROL FOR THE STATEMENT OF WORK 18 B. DISTRIBUTION LIST 18 C. DETAILED ROLES & RESPONSIBILITIES 19 C.1 TEST DIRECTOR 19 C.2 TESTING MANAGER 20 C.3 TEST ANALYST/PERFORMANCE TEST ANALYST 21 C.4 TESTER 22 C.5 TESTING METRICS
