...STAFFORDSHIRE UNIVERSITY Strategic Information Management Module Code: CE00346-6 Module Leader: Mr. Ellick YEUNG Email: ellick.yeung@cityu.edu.hk Course objectives (1) To plan IT developments that support business plans and strategies, and have a realistic appreciation of how IT resources are acquired and deployed. (2) To explore the ways in which hardware and software can be acquired and learn how to make decisions about important IT facilities management issues. (3) To acquire techniques to manage risk, plan and design counter measures to protect an organizational vital information resource. Learning Outcome (1) Able to describe, criticize and select strategic IS planning techniques that are appropriate to a given business scenario. (2) Able to evaluate, plan and communicate IS development plans to produce identified business benefits and formulate a basic strategic IS plan and decide some policies by which it would be carried out. (3) Able to critically discuss the effective use of some techniques of facilities and IT operations management and criticize and apply such measures as may be appropriate to protect the corporate information resource and maintain a secure system. Lecture and tutorial schedule Sessions Lecture 1 Lecture/ tutorial topics Course introduction Introduction to SIM 1. Competing in the Information Age 2. Identifying Competitive Advantages 3. Evaluating Industry Attractiveness 4. Choosing a Business Focus 5. Executing Business Strategies Relevant reading...
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...Business and Professional Speaking Midterm Study Guide The midterm will cover notes from class, book chapters, and assigned external readings. Those include: Chapters One, Two, Three, Eight, Nine, Reading #1: Corporate Social Responsibility, Reading #2: Businesses Speak Out, Reading #3: Role-play for Management Theory, and Reading #3: Strategy Maps. Below is a narrowing down of what you will be expected to know about what we’ve covered so far, but do not let this be the sole determining factor of what you study. Be aware that these sub-topics/areas are directions for you to help lead your research process. Best of luck to everyone! Reading #1: CSR - what is corporate social responsibility? CSR as situations where the firm goes beyond compliance and engages in "actions that appear to further some social good, beyond the interests of the firm and that which is required by law." - examples of CSR For example, a firm might provide day care to increase employee morale and decrease absenteeism. The provision of this day care may provide social benefits by lowering juvenile crime and increasing school retention. Reading #2: Making Academia Applicable - what’s the disconnect between academic and businesses? Lack of communication - what are modern problems businesses are facing? New technology the threat of new competition reducing firm market share substitutes internal turmoil an overall decline in an industry due to new competition rapid increase in the costs...
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...Mentoring to success - February 2009 A well-implemented coaching programme is a crucial part of any HR strategy. It provides benefits for both the junior employee and their mentor. Further, it can help create a culture of teamwork and shared goals and responsibilities within an organisation In an ideal world, the employees a company hires would come pre-programmed with all the attributes necessary for them - and hence the organisation - to succeed. But in reality, employees require ongoing learning and development. Naturally, the people best equipped to provide such training are senior personnel within the company; those who have seen and done it all before. This is where mentoring comes in. "Mentoring is important because it provides intergenerational transmission of knowledge and know-how," explains Carol Muller, founding CEO and senior advisor of MentorNet, a California-based non-profit mentoring initiative. "It bridges experience gaps and adds value to professions and organisations, as well as to the individuals involved." While that may sound like Business 101, it hasn't necessarily caught on in the corporate world. Indeed, many local companies do not have formal, organised mentoring systems in place. HareshKhoobchandani, director of the Business and Marketing Organisation, Microsoft Singapore, is convinced of the importance of mentoring schemes. "I'd see it as an opportunity to establish such aprogramme, because I'm seeing the benefits every day at Microsoft...
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...STUDY GUIDE (Quiz 1) “Communication: What Is It?” (pp. 5-14) DISCLAIMER: This guide highlights some of the most important concepts addressed in the textbook readings for which you are accountable in Quiz 1. Review this material as you prepare for the quiz. Not everything in this guide will be on the quiz, and not everything on the quiz will derive from this guide. Indeed, you should carefully review the readings for other noteworthy facts, terms, or concepts that you might encounter on the quiz. KEY TERMS Communis The expositional approach to the study of communication The rhetorical approach to the study of communication Claude Shannon, Warren Weaver, and Wilbur Schramm Sender Recipient Encoding Decoding Transmission Physical barriers to communication Linguistic barriers to communication Belief barriers to communication Stereotypes Informed generalizations SUMMARY An introductory communication text rightly begins by defining its core concept, communication. After defining communication and showing how it comes into existence, this chapter distinguishes different types of communication from each other. Communication derives from the Latin root word communis. In English, this root word means common, general, universal, or public. When a person believes, feels, values, or acts as one with another person, communis exists. Communication can be studied in two basic ways. The expositional approach studies attitudes, values, beliefs, feelings, or behaviors that unify people as a...
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