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H&M Operation

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Operations management focuses on the tools and techniques a manufacturing firm uses to ensure a smooth, effective production process. If the company provides services, operations administration indicates to top leadership the factors that can prop up customer loyalty and sales. The discipline offers various benefits, including better profitability tracking, manufacturing expertise and regulatory compliance

http://www.icmrindia.org/casestudies/catalogue/Operations/H&M%20Supply%20Chain%20Management%20Practices.htm Production
H&M design the garments centrally in Sweden then send to the manufactories to produce. H&M do not have their own factories, but they have more than 500 contract factories in Europe, Asia and China. H&M have different production office near by the existing factoies countries. It is easier for their merchandiser often visit and communicate with the factroy. It can reduce the lead time to solve the problems. Also H&M centralize place their order on their IT system with the supplier. It may reduce the lead time to catch up the seasonal products. They have a huge transit hub in Europe for receive all cargo from supplier then ship to their different area. The hub can split the orders for different country before delivery, as per their centralize ordering organization. Logistics
H&M have transit hubs in Germany, Bangladesh, Cambodia and China etc. The supplier should delivery the cargos to the hubs wait for export to H&M different markets through ocean, flight and truck. The forwarder will transport the goods to H&M warehouse, once the goods arrived the local ports. H&M local warehouse have own operation in the warehouse. H&M aim is let customers feels fresh everyday in the stores. Therefore, the warehouse will allocate new garments to the stores. Also they have replenishment everyday, for meet the company "fast fashion" strategy. Moreover,

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