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1) Introduction: H&M is one of the world’s leading clothing retailers, operating 2,472 stores in 43 countries. This Swedish company was established in 1947 andis currently well known for its fast-fashion clothing ranging from women, men, teenagers, and children.Its business activities include not only clothing but also accessories, footwear, cosmetics and home textiles. It currently ranks the second largest global clothing retailer by revenue,following Inditex (Spain-based company which owns ZARA). As of March 2012, the largest shareholder is Stefan Persson and family (37.7%).The company’s share is listed on the Stockholm stock exchange, NASDAQ OMX Stockholm AB.

2) International business: H&M commenced its international expansion in 1964, andit runs 2,472 stores, where 81.2% is located in Europe, 11.8% in North America, 4.2% in Asia and 2.8% in others as of FY2011 (Fiscal year is Dec1 to Nov30). Of note, other markets include countries in Middle East region:United Arab Emirates, Kuwait, Qatar, Saudi Arabia, Egypt, Bahrain, Oman, Lebanon, Israel, Morocco and Jordan.Accordingly, the company’s sales tend to heavily depend on European countries’ performance (86.5% of total sales in FY2011).

According to their growth strategy, it targets to increase the number of stores by 10-15 percent per year and also increase sales in comparable units. For FY2012, net addition of 275 new stores are planned to be opened mostly in China, the US and the UK. The company also hinted that Bulgaria (opened in March), Latvia, Malaysia, Thailand and Mexico (to be opened in autumn) will become new targets for its expansion planin 2012.

3) Problem/Solution finding: Given the mounting competition in global clothing market, H&M needs to establish well-diversified revenue/marketportfolio to generate stable-and-continuously rising

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