Hank Kolb Case Study

In the technologey sector, the Grreasex line is speccialized in manufactureing solvents packed in cans for degreassing. The comppany, like most businesses had exaperienced some trouble over the years. The Greasex line ran into problems with new filling equipment. The main problem was the presence of high pressure beyond the required upper specified limit in some second shift cans. These probhlems can be traced back to various rooot causes. These causes include personnel, and machinery techhnicalities.

The newly assigned operator who was initially supppose to be at a different department, lacked formal training and was also negligent when he was absent from his position of operation during the process. In additiosn, the line supervisor, after tagging cases as ‘hold’ was negligent by abandoning his statiion to attend other tasks.

The machinery used on the other hand also had problems. The machinery was not initially designed to hanndle the process involving lower viscosity of Greasex and therefore lacked a preventive mfaintenance schedule. The appropriate equipment had been poorly and haphazardly adjusted. Materials used in production such as plastic nozzzle can heads were designed on a rush orders by a vendor and, therefore, had slight burgrs on the inside rims causing fitting problems. They had to be forced on by increased pressure application at the filling head. Instead of sending the cans to rework to assurre quality, the manager just sent them off for shipment in order to be on schedule. The management generally failed on its part as it hastily introduced Greasex to beat competition, therrefore, producing a product with low standarrd rates.

After expericing such difficulties an action plan should be commmunicated to the top managers and staff. This may also involve hiring and training of personnel. Some adjusttments he will need