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Hardware Replacement Project

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Hardware Replacement Project
Steven Royster
IT/205
Matthew Juliana
25 March 2012

The IT department wants to replace their old CRM with a new CRM solution. The only problem is that their existing hardware is old and out of date thus will not support the new CRM. I have been called in to not only access the situation but to analyze what equipment will be needed and help install the equipment. This has to be done before the new CRM can be installed and implemented. Before all that can happen I first must come up with a report for the executives that talks about the five project management variables and how they relate to the upcoming project. I will also discuss what considerations should be thought about as to get the company the best value and what factors will influence the project risk along with how to keep those risks down to a minimal amount. In order to get the picture of how the new CRM will work out the five major variables of project management must be analyzed to see how they will fit in to the scenario. The five major variables are scope, time, cost, quality, and risk. Every one of these variables will play a role in this project so I will discuss each one: 1. Scope defines what work is or is not included in a project. For this particular project there will be a scope for new networking equipment as well as computer equipment to implement the new CRM. The borderline of the scope for the project must not be crossed because it can possibly mess up one of the other variables which is time. 2. Quality means how the end result of the hardware replacement satisfies the IT department’s wants and needs. The quality of the hardware replacement will be dependent on the time and cost because if you want quality it will cost you and you cannot rush replacing hardware or you might end up installing something wrong or buying the work hardware all

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