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Harley Davidson Mini Case

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With all of the various different styles and options that Harley Davidson offers, there are >500,000 combinations for a single motorcycle. Large companies like this can support such a large infrastructure for offering so many combinations while smaller plants may not be able to accommodate so many permutations. If a smaller business offered a smaller portfolio with a single bike and options that contained 2 handle bars, 3 luggage bags, and 4 exhaust pipe configurations, there would be a total of 24 permutations which would be easier to accommodate than the larger offering that a company like HD can provide.
There are various places in the production chain where a motorcycle can be customized and this customization is currently taking place at the dealership. If HD decided to perform the work at their factories instead of the dealership, there would be pros and cons for the HD firm, the dealers, and the customers. For the HD firm the pros would be faster turnaround for customer purchase and a better guarantee that the customer would purchase any extra options. The cons would be the inability to develop a solid relationship with the customer and a sales representative. With the dealers, the pros would be a quick turnaround as well where buyers would only come in to pick up their custom motorcycles meaning the dealers would be able to keep a lower staff and less of an operation reducing overhead costs. The cons would be no relationship with customers and reduced customer loyalty. For customers, it would be beneficial for them to not to deal with sales representatives and just come in to purchase their pre-made vehicle without a lengthy sales time. The cons would be as mentioned previously, not being able to form a relationship with the

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