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Hci 8 Golden Rules

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Submitted By urdaddi
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RULE 1: I do not view this website as being consistent at all. The home page is structured in a very strange layout, which is not divided up into any type of evenly spaced sections. Some other inconsistent features on this website: * Different fonts. * Different font sizes. * Some items are underlined with no exact reasoning. * Hyperlinks are underlined, but it is hard to tell which underlined items are hyperlinks by viewing them. * Different colors used with the fonts. * Clicking a hyperlink will take you to another page, and the pages do not have a common theme or feel. * Layout is different on many of the links from the home page. * No website navigational controls. * Some links take you to a secondary page, but there are links that take you to another website – such as yelp.
Some of the changes that I would make: * Use a standard layout. * Make fonts standard, pick a font and use. * Remove underlining from non-linked text. If something needs to stand out, use a bold text. * Standardize the font colors. * Add breadcrumbs and menus for easy navigation. * Make all pages available from hyperlinks have a common look and feel. * Add navigation controls and menus on secondary pages.

RULE 2: I do not think this rule applies a great deal for this website. I think that by adding navigation controls such as a menu can be a help to frequent users.

RULE 3: The website does not seem to follow with current period functions. There is a link for an EMAIL US link, but it is hard to find. I do not see an area or link to offer feedback other than the EMAIL US or a CONTACT US (on a secondary page).
I remedy this by making a clear contact link and a link to offer feedback.
RULE 4: The website fails horribly on at this rule. There are no website navigations or dialogs to give the user any control or sense on what to do next or where to go. It is difficult to know how to start over after clicking through onto secondary pages. The only navigations are with the browser itself.
As per changes I would make under RULE 1, I would add navigations.

RULE 5: There are not a lot of ways to make errors on this website, other than incorrect spelling when doing a search. And there does not seem to be any kind of control with that feature. Most of the functions are click-trough’s. I do not think there is any way to make any improvements under this rule.

RULE 6: Once again, there is no website navigations. A few of the secondary pages have a link to return to the home page, but many do not and many who do have the link in a hard-to-see spot. In order to navigate on the site, we have to use the browser controls.
This would be solved with added navigations and menus.

RULE 7: Because of the huge amount of inconsistencies this website fails horrible on this rule as well. This can be improved greatly by giving the website a common look and feel with a central theme and adding the navigations and menus. Also, break up the information a bit more. Make sure that there is always a menu for the user to access where choices can be made as to WHERE the user can go or WHAT the user can do. Make these choices clear.

RULE 8: This website is massive in depth and the amount of information. The way it is setup gives a user overload. I think that the best way to overcome this issue is by breaking the information up into smaller segments, even if it means adding more pages. This can be handled better by menus and navigation controls. Also, using a common theme will help.

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