Collaborative communication and therapeutic interventions improve care for individuals and the community. Collaborative work in health care field leads to improved care by having a team that communicates well by treating each other with respect, valuing each other’s opinions and working together to find solutions to issues. All members of the health care team need to be treated with respect by all other members of the team. Every member of the health care team plays an important role in the delivery of safe and effective health care. When team members treat each other respectfully and value each other’s opinions, the outcome for the patient is improved greatly. When all team members apply their critical thinking, diverse knowledge and individual talents towards finding solutions to issues, the outcomes are phenomenal.

My workplace utilizes collaborative communication to develop interventions through multi-disciplinary groups focused on the improvement of a process. Our organization began our Lean Transformation process 2 years ago. Through learning the Lean philosophy, we have begun to see how groups work together improve a process or create a better process for improved safety, quality, and satisfaction of patients and employees.

The most difficult part of the Lean transformation has been the attempt to change the culture of the workforce. It is essential that staff recognize change as beneficial and potentially rewarding for transformation to truly occur. Our leadership team works diligently in my department to develop and enforce a culture of zero tolerance for disruptive behavior to enhance our group’s ability to work well together and make collaborative change