...Nursing Expertise Self-Report Scale and Reflection HCS/350 November 21, 2012 Nursing Expertise Self-Report Scale and Reflection This paper is to provide my reflection of the results of The Nursing Expertise Self-Report Scale. I will explain how my results can improve my communication skills in the health care field. “The nurse-expertise self report scale has 20 items scored using a Likert Scale from Strongly Agree to Strongly Disagree” (Hansten & Jackson, 2009, p. 178). Based on the scoring of the 20 questions, I scored 56 out of 100, reflective of a novice nurse. I am not surprised with the results. I do not currently work as a Registered Nurse (RN). I graduated from nursing school in May 2012. In my current position as a pharmacy assistant, I spend my day communicating with patients, pharmacists, and co-workers. I can take the results to better improve my communication skills, when interacting with patients, physicians, and other members of the team and apply it to practice. I have little experience when it comes to communicating with team members in the hospital. As a student, in the beginning, I was very intimidated to speak to physicians and other members of the health care team. As time went on, I became comfortable communicating with other nurses, patients, and their families. The Self-Report Scale is a reminder of how novice of a nurse I am. I have a lot to learn once I get a nursing job. In the interim, I can take the knowledge I acquire from...
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...Nursing Expertise Self-Report Scale and Reflection Dawn Haag HCS/350 October 29, 2012 Polly Hanson The purpose of this paper is to provide my reflection of the results of The Nursing expertise self-report scale and how the results will be used to improve communication skills in health care settings. The scale used in this assignment, developed from Patricia Benner’s model of clinical competence, measures self perception by a nurse progressing from novice to expert. Her model suggests a link between experience and expertise using a scoring method. “The nurse-expertise self report scale has 20 items scored using a Likert Scale from Strongly Agree to Strongly Disagree” (Hansten & Jackson, 2009, p. 178). Based on the scoring of those 20 items as determined by a point value assigned to expert and novice, this writer scored 85 out of a possible 100. This score, according to Benner’s system, reflects experience resembling closer to expertise rather than novice. Acquiring 28 years of nursing experience, I would expect to have evolved closer to expert than novice in patient care, however; I know with each new day and each patient or situation, an opportunity exists to learn something new. I have often identified communication skills as an area that I could improve upon. In the early stages of my career, communicating with my patients seemed easier than communicating with my peers and superiors. Over time, I have become a more confident communicating with my peers...
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...Health Care Marketing Reflection HCS/539 November 11th, 2011 Martha Owens Health Care Marketing Reflection Introduction A successful health care organization in today’s current economy relies on a number of aspects in order to stay in competition with other organizations both familiar and new. One of the larger important aspects of these organizations is marketing. This paper covers one particular organization Community Hospital of Monterey Peninsula, or CHOMP. At Community Hospital of Monterey Peninsula, their marketing and communications department works hard to ensure that the strategic planning, marketing, and communication of the hospital are held to a high standard of quality. The department sets goals to be collaborative and provide the best customer service. This paper will look at the current techniques and strategies used by this department, how it affects consumer trends, and the positive/negative affects these techniques have on those employed. Current Health Care Marketing Techniques and Trends According to the Mary Barker, Director of the Communication and Marketing Department at CHOMP, there used to be this feeling that marketing was nothing more than advertising which many in health care frowned upon. I understand why this used to be the feeling, for when deciding to get into a career in health care I thought primarily about helping patients. I do not believe I ever saw health care or hospital services as something that...
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...Health Care Marketing Reflection Christine Cazares HCS/539 April 4, 2016 Andrea Linder Health Care Marketing Reflection In recent years, hospitals have relied on marketing strategies through newspapers, letters, or television. Currently, the new word of mouth is social media on how organizations such as hospitals, spread the word. This paper will examine the current health care marketing techniques used for social media. Included in this will be how the marketing is used, the author's opinion on the marketing techniques for social media, how social media affects the consumers, and if social media within healthcare as a positive or negative effect. Health Care Marketing Techniques and Trends Marketing is using social media as an outlet for word of mouth. By using social media conversations are not face to face, they are now one too many. Which is beneficial to many organizations. People are trying to take their health serious now and receiving information from online platforms and referrals by others. Social media is used to promote referrals and improve health care to current and future consumers. Promoting health care through social media can be done through many different pages and websites for potential patients and present ones. Consumers are modernized these days and have become tech savvy and want to know more about their health and future health needs. Customers are searching the web for information on health care before making...
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...Applying the Background and Methodology of the Research Process HCS/465 December 22, 2013 Jonathan Hoffsuemmer Applying the Background and Methodology of the Research Process A serious problem seen by nurse practitioners that work in rural areas is teen pregnancy. A peer-reviewed research paper published by The Journal for Nurse Practitioners entitled “Who Will Listen? Rural Teen Pregnancy Reflections.” There are both medical and social concerns that occur with teen pregnancy. Teen pregnancy statistic shows that teen mothers give birth to premature babies with low birth weight. The social aspect is teen mothers do not complete high school and lives in poverty. These situations rank high in abuse and neglect with teen parents. Definition of the Problem Rural areas show the highest rate of teen pregnancy compared to state rates, which produces a problem that researchers are questioning why this rate is higher in the rural areas. The Theory of Adolescent Sexual Decision Making (TASDM) is the basis this research was conducted to resolve. This theory has two main objectives that include the risk-promoting environments teens experience and exposure to risky situation that create the situations teens use to justify sexual behavior (Weiss, 2012). The problem with teen pregnancy produces premature birth and low birth weight in the babies. A medical problem with teen pregnancy is the medical expenses incurred with both teenager and infant. These statistics...
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...Effective Communication Paper Name HCS/325 Date Instructor Effective Communication Paper Communication is very important in every health organization to ensure the best possible care for the patients because ensures that patients receive the proper care and helps to keep costly mishaps from happening. Effective communication starts within the organization and works outward to other functions and is fundamentally based on shared knowledge. Knowledge is an extraordinary blend of judgment, insight, intuition, and inspiration created through on-going learning and reflection on practice (De Cagna, 2001). To understand how an organization shares knowledge, this paper will review what techniques are the most effective and ineffective, how these techniques are applied in a healthcare work environment, and how this process is impacted by technology. Most Effective Techniques for Sharing Knowledge Communication is one of the most important aspects in a healthcare organization and learning the most effective techniques for sharing knowledge will help ensure the success of the organization. One effective technique for sharing information and knowledge is for the healthcare organization to have an organization structure. The organization structure is the system of tasks, workflow, reporting relationships, and communication channels that link the diverse parts of an organization (Lombardi & Schermerhorn, 2007). An organization structure is important because it allows groups to...
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...Personal Success HCS/504 August 6, 2012 John Dean Graduate Study Challenges and Strategies for Personal Success According to Linda Weston Kramer “Retuning to graduate school is a major decision in one’s professional life. Although there are many benefits to returning to school to earn a graduate degree, it is also very challenging” (Kramer, 2007, p. 158.). This essay discusses various challenges faced by graduate students, and strategies to overcome the challenges, from personal perspective. Personal and professional goals It is important to set personal and career goals before pursuing graduate study. Students need to discover the various courses offered, and select the one suit for them. This contributes a great deal of success because they choose what they want to, and where they want to reach. Goal setting and working toward achieving the goal is the key for success. My main long-term goal is career development. I want to complete my program within two years and find a job in Nursing/Informatics and go up in the ladder. When considering my short-term goal, I want to keep my GPA above 3.5, and acquire as much knowledge from this program by using the resources available. I want to improve my communication skills both written and verbal, and graduate study is the best platform for achieving that goal. It is important to prioritize the goals and choose the right path. Self-assessment and closely checking the measurable goals like the grades for the papers is the best...
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...Generally Accepted Accounting Principles HCS/571 Generally Accepted Accounting Principles Health care organizations are required to have financial records audited or examined at least once a year by a certified public accountant (CPA). During the audit, the CPA is looking for substantial errors, evaluating the hospital’s accounting system, and making certain that financial statements are being prepared in accordance with generally accepted accounting principles (GAAP). GAAP is a set of guidelines established by the Financial Accounting Standards Board (FASB) to determine the financial position of an organization by providing detailed information such as fiscal returns, balance and outstanding debt of the health care organization. According to Finkler, Kovner, & Jones (2007), “A few of the most common and important GAAP include the following: entity concept, going-concern concept, matching principle and cash versus accrual accounting, cost principle, objective evidence, materiality, consistency and full disclosure” (p. 183). The entity concept is the unit that is being accounted for. Entities can be the whole organization (i.e. nursing home, nursing school, surgical center, etc.) or each individual department within the hospital. When defining the entity two points must be taken into consideration: once defined the resources cannot be mixed with other entities, and the finances should be completely indicative to that specific entity. These two concepts...
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...Communication Opinion Paper Nikia Matthews HCS 320 May 13, 2013 Sandra Anderson Communication Opinion Paper The definition of communication is the importing or exchange of information or news. The most effective communication begins with two or more people, the person spoken to through verbal speech from one doing the speaking. This act is made successful when the people collaborate with one another. The tone and style of a person’s speaking is a factor that influences the understanding in any communication. Discussion is a process that can be thought with creating an atmosphere that is positive. Understanding the process of communication you will have to focus on what the word communication means. I will talk about fundamentals of communication, communication in health care, ways of how to send a clear message to patients and the cultural aspects that affect communication. Communication can also mean to send a clear and successful message to the person being communicated by either spoken, written, or nonverbal means. To make this process clear and successful it is important that you maintain the right process with appropriate formally ranked group of actions. It is as if the corporate world with these groups up to the top position from the lowest step. According to Green 2006 (p 22), some of the fundamentals are need are the basic idea of communication is to be both the sender and the receiver while someone is communicating with the other person. While sending a message...
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...Transport policy in 2011: a new direction? RESEARCH PAPER 11/22 2 March 2011 This paper outlines the changes made to transport policy by the Conservative-Liberal Democrat Coalition Government and looks at some of the long term transport challenges the government is likely to face over the course of this Parliament. It complements and updates House of Commons research paper 10/28, Transport policy in 2010: a rough guide. Louise Butcher Matthew Keep Recent Research Papers 11/05 Social Indicators 18.01.11 11/06 Scotland Bill [Bill 115 of 2010-11] 19.01.11 11/07 Estates of Deceased Persons (Forfeiture Rule and Law of 19.01.11 Succession) Bill [Bill 8 of 2010-11] 11/08 Unemployment by Constituency, January 2011 19.01.11 11/09 Fixed-term Parliaments Bill: Commons Stages 21.01.11 11/10 UK Defence and Security Policy: A New Approach? 21.01.11 11/11 Health and Social Care Bill [Bill 132 of 2010-11] 27.01.11 11/12 Economic Indicators, February 2011 01.02.11 11/13 Anonymity (Arrested Persons) Bill [Bill 9 of 2010-11] 02.02.11 11/14 Education Bill [Bill 137 of 2010-11] 03.02.11 11/15 Budget Responsibility and National Audit Bill [HL] 08.02.11 [Bill 143 of 2010-11] 11/16 The Local Government Finance Settlement 2011-13 08.02.11 11/17 Legislation (Territorial Extent) Bill [Bill 10 of 2010-11] 08.02.11 11/18 Wash-up 2010 11.02.11 11/19 Unemployment...
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...Economic Terms in the Health Care Industry Nicole Hunter HCS/440 Economics: The Financing of Health Care August 27, 2012 Kristin McFarland, MSA, AASPR Economic Terms in the Health Care Industry In this paper the history of economics will be discussed and how economics pertains to today’s health care world. Understanding terms that are used in economics can help with better understanding this subject. We will discuss terms such as economics, supply and demand, macroeconomics, microeconomics, elasticity, inelasticity, and GDP. Supply and demand will also be researched further and the different issues that it can apply to in the health care industry. Economics Economics is a science that focuses on distribution, production, and consumption of services and goods. Resources that can be used include talent and time available, buildings, land, knowledge, and equipment. Knowledge of how to use all of these resources to create a successful products and services is also useful in economics. Some choices that are made in economics are, just how much time to dedicate, how much money to save, how much money to save, combining of resource, and the role of the government. Supply and Demand The price of a commodity is the relationship between supply and demand. Supply and demand is essentially the backbone of the economy. Demand refers to the quantity of products and services that buyers wants and are willing to buy within a certain price range. Supply is how much can be offered...
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...Communication opinion paper HCS/320 – HEALTH CARE COMMUNICATION STRATEGIES Communication usually starts with the person that verbally presents the speech by the speaker. In fact, it is an act made Successful when the two parties collaborate effectively. Although the tone and the style of the person who`s speaking is one of the great factors that often influence the understanding of any communication. First to understand the process of communication I will need to focus on what is communication and discuss it can create a positive aspect. Communication in health care is a way to send clear messages to patients, family, and cultural issues also can affect communication. Communication means send messages to the recipient by talking, writing or gesture. Moreover, to make the process successful, it is essential to maintain the right process with appropriate hierarchy of actions. Perhaps, it is as if the corporate world with hierarchies of feedback going upward to the top position on the lowest rung. So some fundamentals are needed. Perhaps, the central idea of communication is to act as both a receiver and a sender while someone is communicating with another person. Then there is a process of decode and encode the message. However, ideas come to our mind then we process it and send it to the other person. We send ideas in a way that the receiver can understand. Although, when the receiver tries to understand the message, that...
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...Organizational Change Plan Part 1 HCS/587 March 24, 2014 Organizational Change Plan Part 1 Information technology (IT) has a great impact on today’s business with the high usage of and accessibility of the internet Borkowski (2002). It has the potential to improve safety and efficiency in the ever changing healthcare system. The administrators of Brokovitz General Hospital are introducing Information technology as an organization wide change process. IT enhance productivity, improve security of patient information and reduce cost, this allows the HS to be more competitive with their counterparts. Information Technology will replace doing things manually, save time, reduces errors, and decrease cost as well as improves safety and quality of care of clients. This paper will explore the need for development, organizational and individual barriers, factors that might influence the proposed development, summarize organizational readiness for change, the theoretical models that relates to the change, and internal and external resources that are available to support the development. The change will be piloted in the emergency room and if successful it will be implemented throughout the institution. Need for Proposed Organizational Change According to Borkowski (2002), there is a great need for information technology in healthcare. The external forces have had a significant impact on the changes within the healthcare industry. For example, clients are knowledgeable consumers...
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...HEALTH CARE UTILIZATION PAPER HCS/235 September 28, 2014 Paul Dereadt With the vast adjustment in health care which came into Law on March 23, 2012, the avenues of health care were expanded. Health Care Reform gave access to affordable Health Insurance and Health Care to the citizens and legal residents with low to middle income. For those who were already insured, the plan included measures to enhance affordability and stability. Whereas, in prior years leading to Health Care Reform millions of Americans could not afford health insurance, most people depended on their employers. Others low income individuals, families and the elderly depended on the Federal Government funded program for health insurance through Medicaid and Medicare. Approximately 32 million people can obtain Health Insurance through the Health Care Market as of October 1st, 2013 into April, 2014 (HHS.com). Small businesses, individuals and low income families are now able to shop in the health care market to compare prices from Federal, State, Local and Private health Insurance Companies. In addition, those who are enrolled will receive tax credits from the government (Austin & Wetle, 2012). One of the main avenues is through Medicare and Medicaid which is funded by the Federal government. This Health Insurance is considered as one of the most reliable coverage that assist Americans to live a more healthy life. According to Austin & Wetle for Medicare seniors 65 years and older, the permanently...
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