...Healthcare Communication Method Danielle Vaughn June 13, 2016 HCS/320 Instructor Regina McDade Health Care Communication Methods Customer Service is also known as communication which is definitely needed when it concerns an elderly loved one. Having an elderly family member is a very delicate situation and it is tough to face the fact that your Grandparents, parents, aunts, uncles, and possibly siblings with illnesses such as Alzheimer’s and Dementia that would possibly need care in a nursing home. As an Administrator of a Nursing Home you could be confronted with many diverse situations and because patients in a nursing home are occasionally incapable of understanding or communicating on their own, it is vital to have interaction with quite a few family members in case of an emergency. Relatives of these elderly patients still have lives of their own and may live in different states or countries and in some cases,you have some patients in Nursing Homes who do not have family members at all. Most of the time there will be a social worker who is responsible for the wellbeing of these patients in this type of situation. There is an enormous misunderstanding of the role of communication services in healthcare. Nursing home administrators act as the patient's liaison between staff and doctors, in the event that a Nursing Home receives notification that the organization is being purchased by a national group, and because of new policies to be implemented, many of the...
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...Health Care Communication methods Veronica George HCS/320 July/ 03/ 2015 Michelle Snell Health Care Communication methods The subject of this paper is to discuss the situation concerning the purchase of a nursing home by a national group. The various healthcare communication methods that can be use in a nursing home during the transition. The advantages and disadvantages of using traditional, electronic, and social media methods of communication. This paper will also discuss the effects of HIPPA regulations on communication methods and the use of media for health care communication. There has been recent notification and development concerning the skilled nursing facility. The nursing facility has been purchased by a national group. Arrangements need to be made in the transition to upgrade and implement new communication methods. The transformation of patient information into new form of communication methods is challenging. According to ( Read Me first week three HCS/320 ) to become a successful communicator barriers must be identified and overcome. Doing so requires understanding common solutions to communication problems and applying them appropriately. To approach these challenges you must rely on the basic concept of good communication and your experience and intuition to overcome the challenges. As a effective communicator it is my responsibility as the administrator to make arrangements for a smooth transition of all communication methods to secure the patient...
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...Communication Opinion Paper HCS/320 Communication Opinion Paper Communication in health care is an ever-changing issue. The element of communication help to ensure communication is effective and successful. Technology, and what is being communicated continues to change and be affected by social and cultural issues, but communication at its primary level requires a good knowledge of the elements of communication. Communication according to Merriam-Webster “is: the act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, feelings, etc., to someone else.” Every person uses communication at every age. Not everyone communicates well enough to be understood. When communicating the essential elements of communication will help to ensure your communications are successful. Cheesebro, O'Conner, & Rios (2010) define the elements of the communication process as sender/ receiver, encoding, decoding, message, channel, and feedback. These elements allow communication to be successful. Communication is always flowing in both directions from the sender and the receiver. These communications are not only encoded in the verbal message but are embedded in the non-verbal communication that the sender is communicating. The receiver decodes the message that is unique for them based on their personal beliefs, experiences, and knowledge. The message includes the content and the nonverbal message the sender is sending...
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...Communication Theory Luz Hutchinson University of Phoenix HCS 320 Health Care Communication Strategies Professor Paul Wing March 22, 2011 Having been employed in an establishment such as that of a hospital, effective communication is definitely one of the very important aspects with regard to the care of the patients. As in any health care setting, an organization established to hospital care may stand in front of challenges when it come to communication for the reason that of gender and cultural differences, and in some cases the lack of ability to communicate effectively with the individuals obtaining service. Circumstances such as these may have an effect on how certain tasks are achieved within the organization, whether or not an individual want to continue using hospital services and how to a huge degree employees, patients, and family members interact together. Therefore, to comprehend various challenges facing this type of organization with accordance to communication we will address how gender and cultural differences does impact communication within an organization of a hospital, especially when it involves fellow coworkers, managers, patients, families, and caregivers along with improvements that can be made if any. Having work in an organization dedicated to hospital care one will come across both male and female employees dedicated to the care and health of the patients; however, one is also going to...
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...HCS 320 COMMUNICATION THEORY PAPER Axia College of University of Phoenix Instructor:…………. Date:…………. [Page Break]Communication Theory Paper When working in an organization such as that of Hospice, effective communication is one of the key aspects concerning the care of the patients involved. As in any health care setting, an organization designated to hospice care may face challenges when it comes to communication because of gender differences, cultural differences, and in some cases the inability to communicate effectively with the individuals obtaining service. Circumstances such as these may affect how certain tasks are completed within the organization, whether or not an individual wants to continue using hospice services, and how well employees, patients, and family members interact together. Therefore, to understand some of the challenges facing this type of organization in accordance to communication we will discuss how gender and cultural differences influence communication within the organization Legacy Hospice when it comes to coworkers, managers, patients, families, and caregivers, and improvements that can be made if any. Gender Differences Females When working in an organization dedicated to hospice care one is most likely to encounter both male and female employees who are dedicated to the care and health of the patients involved however, they are also going to encounter different approaches when it comes to styles of communicating. In...
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...Week 3 Discussion Questions HCS / 320 Daisy Gonzalez May 22, 2014 What are the advantages and challenges of teamwork in today’s health care organizations? Provide examples of common obstacles to successful group communication that you have experienced or read about. How did the group work through the challenges? Doctors and nurses, from diverse restraints, who interconnect effectively and work as a single entity, typically increase the quality of care they provide to their patients. There is a uniformity and diligence that can be absent when teamwork is not manifested. In some cases, if the dynamic among health care peers is not tense free, the patient can be affected by the lack of cohesiveness in the service. Patients may be lost in this way. In a trauma condition, collaboration may help identify complications that could have gone unnoticed and save a patient's life. Read more: http://www.ehow.com/list_6576957_benefits-teamwork-healthcare_.html#ixzz32YQn6umn What differences might be encountered when communicating with a public health care organization versus a private organization? The ratio between patients to provider is smaller in private organizations than in public settings. I believe this allows for a more intimate, detail-oriented relationship amid the provider and client. The end result of this dynamic is the quality of care is doubled and the patient is less likely to leave the organization due to a comfortable relationship. How might feedback be communicated...
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...Communications Coordinator Tremeise Lane-Jackson HCS/320 May 08, 2013 Pukar Ratti In today’s news, reports address a significant negative effect that causes individual of my medications companies to uses a specific population. Therefore, being a Communications Coordinator of a national drug manufacturer, addressing the news reports for the public regards to the situation. Discussing the advantages and disadvantages of using traditional, electronic, and social media of health care communication and providing the effects of HIPAA laws and other regulations on the use of other media for health care communication? There are all types of communication method of the health care organization listed above has on the advantages as well as disadvantages. The advantages are resulting from how rapidly the news can be addressed. Therefore, the disadvantages are resulting from the regulations on the use of specific methods of communication. The negative side effects of the tested drug to a significant population need immediate attention. However, the matter is addressed as needed immediate attention; because once the information is advertised...
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...University of Phoenix Axia HCS/320 Erin Being a nursing home administrator with in a nursing home, excellent communication is a necessity. Communication is how care providers determine the quality of care that is given and needed for the patients. By being a nursing home administrator, it is my job to make sure that the HIPPA rules and regulations are being used by all employees. By making sure that HIPPA rules and regulations are being upheld, the nursing home is providing quality care to the patients. When a change happens at a nursing home there can be confusion and conflict with everyone involved. While following the chain of command can be long and even boring, it is needed to keep the communication process smooth and effective. The chain of command does help reduce the risk of a communication breakdown. If a communication breakdown is developed it can cause commotion in any health care facility which could jeopardize everyone involved. With being the nursing home administrator, the first job that I would need to do is have a full understanding of the new policies and procedures. I would need to know how the policies and procedures were put into place and how exactly this will affect the patient’s in the nursing home. In order to do this I would want to speak with the board members so my concerns could be addressed. In order to address these issues I could meet with the board members face to face, use social media, or by electronic communication. There are advantages...
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...Effective Communication Latricia M. Washington HCS/320 January 22, 2014 Ms. Cassandra Wineglass Effective Communication In the health care industry effective communication is vital to providing adequate and compassionate patient care. Being a purposeful communicator means utilizing active listening skills, being engaged and providing feedback during an exchange of messaging. In this paper, I will discuss how effective communication incorporates the basic elements of communication, how these elements differ from the basic rules of health care communication, provider and patient communication and cultural influences on communication. Effective communication and the Basic Elements of Communication The basic elements of effective communication include many active processes. The first process is active listening. Active listening means to listen with the intention of understanding. When communicating effectively there is a sender and receiver. The sender originates a communication message. The sender will encode messages to support or emphasize emotions regarding the message. The sender will encode messages to support or emphasize emotions regarding the message. The receiver must assign meaning to and understand the communication message. The second component of effective communication is the message. “The message is the idea, thought or feeling to be communicated.” (Cheeseboro, 2010) The method used to relay the message from the sender to the receiver is the channel....
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...Running Head: Telemedicine 1 Telemedicine Nancy Hicks HCS/320 Teresa Shook Telemedicine 2 New technology in health care arises every day. One of the most important things that needs to be addressed is how well the communication works with the new technology. Communication is a vital part of health care, whether it be between patients and provider or the staff and provider. Mis-communication can cause serious injury and possible death of a patient. A type of the new technology that is starting to catch on in a lot of states is Telemedicine. Telemedicine has the ability to provide interactive health-care between patients and physicians. Telemedicine can be used a couple of different ways. One way is that the patient and physicians are able to speak with each other live over video feed for immediate care, this is called real-time, and is the most common form used. It also gives the patient the option to speak with the physician or physicians as a video/still image, or store and forward, with the video/still image use patients records are stored and then later viewed by the physicians for diagnoses and/or follow-up care, this usually happens when both health-care providers are not available at the same time (What Is Telemedicine?, n.d.). There are some benefits or advantages to using telemedicine in receiving treatment for his/her health care needs. The patient and the provider actually speaks with the specialist...
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...Communication methods for the Healthcare Organization Brenda Caldwell HCS/320 January 13, 2014 Terri DeWees As an administrator of a nursing home that is being purchased by a national group, I am responsible to make arrangements for individuals who reside in the facility that have difficulty communicating their approval to release their medical records. New policies being implemented will result in residents being displaced. Their approval of the release of their medical records is pertinent not only for the continued care they will receive elsewhere, but required under the statutes of HIPAA. The subject of this paper is to discuss the situation concerning the nursing home and its’ residents; to make arrangements for these individuals; and to acknowledge the advantages and disadvantages of using traditional, electronic, and social media for health care communication. This paper will also discuss the effects of HIPAA and other regulations on the use of these media for health care communication. There are various types of communication methods that are used in the health care organizations. Face-to-face conversations, telephone calls, letters, e-mails, charts and graphs, bulletins and power points are all used to communicate in health care organizations...
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...Communication opinion paper Deanejalo white Hcs/320 December 21, 2015 Operative communication involves the rudimentary fundamentals of communication in an appropriate manner. Effective communication must have proper content, which refers to “the five basic elements of communication” and those five elements are the sender, the message, the receiver, the medium and the feedback. In effective communication all of the elements have to be in optimal condition in order to convey information in a proper order. I ponder that effective communication integrates these expertise since you need to use the correct communication skills in order to be fruitful in the conversation. In the healthcare profession I do not see how the communication in basic elements of effective communication varies since all of the same rules apply. In order for your physician to give you the necessary treatment for an infection or illness, you have to be willing to tell the specialist the whole story and open up to him about your lifecycle. This may include personal details and in order to be able to do that, there has to be a trust that you must have with others just like you would in effective communication. Here are definite methods in which simple fundamentals of actual communication vary after the basic guidelines of health care communication. There are some detailed effects that must be sidestepped when communication contained by the health care profession. It is vital to not use nonsense or...
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...Health Care Communication Methods Jaime Morton HCS/320 Terri De Wees 2/22/14 Communication and teamwork are essential elements for quality care and patient safety. Technology has made it convenient to work at a distance. Those with the ability to combine innovative scenarios with well-thought-out strategy in a collaborative team setting have the potential for outstanding results. Collaboration is a deep, collective, determination to reach an identical objective by sharing knowledge, learning and building consensus. It is not dividing up tasks and assembling a finished product as a team might when coordinating tasks. Selecting the appropriate method of communication is imperative when navigating these waters. There are various types of communication methods that can be used in health care organizations. There are telephone calls, e-mails, letter, face to face communication, graphs and charts, bulletins and power point used to communicate throughout the organization. Excellent communication within a health care faculty is essential! It is the communication exchange among staff members which determines the quality of care given to the patient’s. As a nursing home administrator my duties are to ensure the HIPPA rules and regulations are being upheld by members of the health care. By ensuring that HIPPA rules and regulations are upheld the health care faculty is ultimately providing the patient’s with quality care. Change within a nursing home can bring about much unwanted...
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...Nursing Home Administrator Jackie Crawford HCS/320 08/18/14 Evelyn Bell Write a 1,050- to 1,400-word paper on the different types of communication methods for the health care organization described in the scenario. * * The advantages and disadvantages of using traditional, electronic, and social media for health care communication * The effects of HIPAA and other regulations on the use of these media for health care communication As the Nursing Home Administrator for (The Bay Nursing Home and Skilled Nursing Home Facility) our beloved local nursing home. I now am in transition, as our nursing home has been acquired by a national group. The result of the new policies that were implemented with regards to the new organization are many of our residents will be displaced. Sadly some of our residents have difficulty with communication, no local families for support, and have indicated that they do not approve the release of their medical information. However, with that said as the administrator I still need to make arrangements that are appropriate for each of our residents. This has been made more difficult for my staff and I as most of these residents have been with us for many years. The act of relocating, residents with limited to no communication skills will not be taken lightly by anyone working directly or non-directly in our home. The advantages and disadvantages of using traditional, electronic and social media in order to better service our residents...
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...Communication Opinion Paper Nakia Conyers HCS/320 July 21, 2014 Patricia Bird Communication Opinion Paper No matter what cultural background we may come from we all communicate with others on a daily basis, in an attempt to convey a message, or stay connected. Communication takes on many different shapes from verbal to non-verbal communication which may include speaking (holding a conversation), or body language and eye contact. According to (Cheesebro, O'Connor, & Rios, 2010) “Communication is sometimes defined as the process of sending and receiving messages.” In effective communication the basic elements of communication include a sender/receiver, encoding, decoding, a message, a channel, and feedback. When all of these elements are incorporated into communication the information is conveyed accurately and received exactly as the sender intended it to be. Thus, an exchange of effective communication occurs (Cheesebro, O'Connor, & Rios, 2010). There are many ways to communicate, we exchange communication verbally, written, and in our body language. Someone sends and receives the message or topic of discussion. The communication channel is the method of communication that the sender uses to send the message to the receiver. The feedback is the response that the receiver has to the sender’s message. The same would transfer to the physician and their patient one would send a message and the other would receive the message and there would be an ongoing...
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