The given “Healthcare Compliance and Coding Management Effectiveness Scenario” describes the day to day challenges that a Health Information Management (HIM) department Manager/Supervisor will face. In this case it is actually a newly hired HIM department’s Manager/Supervisor. My approach to address the challenges presented in the scenario would be to first access and analyze the current workforce that I am responsible to manage, evaluate the new requirement that has to be fulfilled as a result of acquisition of the new clinic, and finally make decisions based on the qualifications, standards and requirements of the required workforce, taking into account the productivity and quality of work at both the hospital and the newly acquired clinic.
In the given scenario there is currently a rural hospital and an outpatient setting. Apart from these 2, the organization has also acquired an outpatient clinical setting 50 miles from the hospital which has contracted a local lumberyard and small farm equipment manufacturing plant in town to provide medical services for injured workers. In the hospital setting there are 3 coders who take care of inpatient coding services, one front office employee who takes care of the paperwork, phone calls, release of information, and filling and retrieving of health records from various hospital departments. One of the coders also performs coding services for the outpatient setting that is attached to the hospital. In the newly acquired outpatient clinical setting there is a front office employee who takes care of the coding and billing services who is also attending a local community college to become a Registered Health Information Technician(RHIT). * Code Lookup Software – Medical Code Lookup Software is a means to reduce the time the coders have to spend to manually look for a code. “Because the coder still must search the index