...In order to complete this work, you need to read through the information about types of communication and complete the activities. These notes must be handed in with the final work. Once this is completed, you need to move on to the task where you will apply this understanding to a variety of scenarios in health and social care settings. There are three parts to the task. One that represents a pass, one a merit and a distinction. Read the scenarios and instructions carefully. You should also hand in a full set of references with the work showing exactly where you have found your information. There must be at least two written sources i.e. from books and articles. If you use any information from the internet, you should list the full web address NOT the search engine that you may have used. ------------------------------------------------- DIFFERENT TYPES OF COMMUNICATION BEHAVIOUR,THEIR CHARACTERISTICS AND USES There are a variety of ways of behaving when we are communicating with others. The appropriate choice of behaviour is vitally important if we are to communicate effectively. Here we will explore different types of communication behaviour, their descriptions and characteristics, causes and effects, and lastly, will consider possible uses of these behaviours. Consider 4 different types of behaviour: • aggressive • submissive • avoidance • assertive Let’s consider each one in turn. Aggressive behaviour offends or isolates someone...
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...would be because I had never worked with service users before but also I was looking forwards to see what to expect throughout the all day. I like the fact that the day care centre have many different activities and things to do in order to keep the service user occupied, also most of them got the service users working together to accomplish their emotional, social, physical and intellectual needs. I liked the fact that all elderly people were happy and self motivated to get on with activities without complaints. Most of them have different days of visiting the day care centre as some of them have to pay for their time there. Though, this is a good way for them to socialise with people of their age, and it is where they come to have a laugh and keep themselves busy throughout the day. They all get along very well and communicate to each other effectively. I really enjoyed listening and talking to them telling me different stories on how the country used to be few years earlier, talking to me about the original background , how they have been brought up, comparing the past and the present situation. I felt so motivated by them and they have encourage me to achieve a lot in my life so that I can also share my past life good experience with the future generation. Mostly I was very glad to the fact that the day care centre had different activities for the residents to do in order for them to be occupied and never uninterested and this has made me feel like I can always go back daily...
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...The customers, health care professionals and assisting organizations are integral part of health care system of the state. Every system has important objectives or goals to deliver heath care to its people. First and foremost goal is accessibility of health care to every individual of the state equally with stated standards with respect to its quality. Another major goal is to be cost effective system for the people of the state. Below listed are important components which are important for health care to function. Finance: People purchasing health protection plans or paying for the health care facilities deliver the required finance to the system for delivering smoothly to people of state. Health Care Services: Providing health care services...
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...communication and non-verbal communication. All heath care professionals need to be understanding, considerate and have patience in order to communicate to other individuals what are native to speaking English and using English terms and customs. Responding to the sent message. Responding to the sent message. Retrieving and understanding the message. Retrieving and understanding the message. Sender Sender Care professionals need to have awareness of and sensitivity to cultural differences when communicating with others. For example people speak a range of languages, use different words, phrases and dialects I different regions of the world and may use different forms of non-verbal behavior to express themselves during individual and group interactions based on their culture. Health care professionals don’t develop an awareness of cultural variations in communication and in interaction styles and presences, communications may be misunderstood or may make no sense at all. Cultural influence on verbal communication. Words. Many people find that that learning a second language is exceptionally difficult and are more comfortable mixing their language together with for example English and Arabic. If a patient comes to a health care setting and tries to communicate but not know the English term they may use their own language instead. Heath care professions need to be able to...
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...Policy Option #1- Mental Health services: Simcoe county council is currently focusing on mental health care services that strictly revolve around children/youth, and do not provide any direct support towards the adult caregivers (Ministry of Health and Long-Term Care, 2016). Ontario is investing $3.2 million in expanding mental heath care programs, to reduce wait times and increase quality of services available to children suffering from mental heath issues in north Simcoe Muskoka (Ministry of Health and Long-Term Care, 2016). Simcoe county council should make a revision to this current plan using a family impact lens because it is just as necessary to supply adult caregivers with an adequate amount of mental health care, as it is for the...
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...Essay: The Health Care, Universal Insurance and International Comparison of Health Care Syetem Introduction In recent years, the availability and affordability of health insurance in United States has becomes the subject of much debate. About one in seven American has no health insurance at all, and for many people who are insured, the cost of coverage is a financial hardship. This situation has led some people to call for the government to provide health insurance for all citizens like other developed countries e.g. Canada, United Kingdom, Japan, Germany etc. Under this type of system, the state government or the federal government would provide insurance coverage, fixed by taxes for everyone. Those who support government-run health care believe that it has many benefits, including universal coverage, lower costs, and greater efficiency. Opponents contend that such a system would require budgets controls, forcing the government to decide whether and when person can receive certain health service. They believe universal health care would lead to lower quality care, long delay, greater government bureaucracy, and greater tax increase. However, whether universal insurance or not, the current health care system needed a reform and I believe Most American will prefer Universal health insurance to any other health care system because it guarantee coverage for everybody. Thesis: the rising cost of health care is a very critical issue in public debate nowadays. The situation...
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...Heath disparities, Within the several studies applied by sociologists and economists in order to provide a general overview of the phenomenon related with the heath situation, a focus on the differences between the population in terms of health conditions is the component that mostly emerges and has to be deeply understood. Differences are to be classified as social advantages that an individual has in comparison to another one with a worse health situation. In this context many are the social economic variables influencing the individual’ s health level, such as education, income, occupation and race combined with the public health policy characterise the socioeconomic individual status (ses). Ses Definition: Robin Morris, 2000: “socio economic status refers to components of economic and social status that distinguish and characterize people”. The SES is the combination of socio-economical parameters which shows the individual’s position in the society in relation to the variables above mentioned. Before starting by plotting the relation within education and ses, it would be more useful to analyse the factors influencing the level of education and how these are effecting the quality and the expectancy of life. In particular lower ses affects negatively the student’s academic achievements because more educated individuals report better health and face lower mortality risk. Therefore a higher educational level causes better heath (Grossman 2006). Education...
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...occupational therapy can be defined as “a practice that uses goal-directed activity to promote independence in function” (Jane Clifford O'Brien, Susan M. Hussey, 2007). Occupational can also be defined as “everything people do to occupy themselves, including looking after themselves (self-care),...
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...Introduction: We use the word `idea` in lots of different contexts: `idea` may describe thoughts and suggestions (It would be an awesome idea to spend the winter holiday in Austria), new concepts (The idea of this website is to help people match their pets) or even opinions and beliefs (My idea is that public transportation remains the best way to travel across the city). However, this wide variety of uses creates a little bit of confusion: if the ideas are so ubiquitous, why, in many cases, it seems so difficult to make them happen? Cobb, the main character from Inception, has a possible answer. No idea is simple when you need to plant it in somebody else’s mind, he states. Indeed, ideas represent only a basic step (yet an important one, for sure) in the evolution: they act like a bridge between `imagining` and `doing`. What is really interesting to be followed here is the way ideas transform themselves when meeting the collective mind: either they are validated and accepted or they die. Ideas are important. At the same time, ideas surround us: they are in our heads, in the people around us, in places, buildings, animals, what someone is wearing, a snippet of conversation, something you hear, a smell. Basically, ideas are everywhere since they act as mental representations of the world. Thus, ideas begin in the mind: they are the object of thoughts (Adler: 1981, p. 14) . Moreover, ideas make the world, for they are the guide to future practice. Even the flimsiest...
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...Heath Care Communication Methods Brittney Harrison HCS/320 07/01/15 Mrs. Coakley Heath Care Communication Methods Millions of patients with tumor, growth, attention deficit hyperactivity disorder, diseases, heart disease, central nervous system conditions use drug administration to reduce their pain. That is the job of a drug manufacturer. As the Communications Coordinator for this national drug manufacturer, I will be using health care communication tools and resources to turn negative public opinion into positive ones. The purpose of this paper is to use healthcare communication strategies to market a better company image and make them aware of our product line. Good health care communication is important because it gives the public with the tools and information to react correctly to health crises such as flu outbreaks, malaria, HIV, etc. Sound medical communication changes the behavioral perspective on what is happening positively and negatively. Healthcare communication strategies are a process that will give the receiver valid about the situation based on facts and not interpretation, or biased judgment. My duties and responsibility as a national drug manufacturer director overseeing staff and personnel, financial matters, along with promoting us through the media. The company has been communication methods like which allow real -time communication between the sender and receiver. Busy telephone lines can be a hindrance however we inform our personnel that1 out...
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...Liberals and Conservatives When I think of the conservative view, the first thing that comes to mind is Adam Smith. Smith believed that individuals should have a natural right to obtain and protect proper nature materialistic, and the right to maximize their material well-being. Capitalism believes in competition within in the markets to endorse the public interest. In a capitalist system it encourages three major factors that effect the market and people. First, that it would lead to satisfaction of nations and individuals. Second, being in a competitive state it would force others to compete by drawing down prices and output would be at the highest due to the continuous competition. The most important factor in capitalism is that it creates innovations that are useful to society. Conservatives believe that buyers and sellers will react positive to innovations that benefit the society, while those that fall behind will be knocked out of competition. In order for this to work conservatives believe there has to be minimum interference with the market, also know as laissez-faire. No interference means no big government, no powerful unions, and no conspiring in trade. Conservative model isn’t a society without government, but a model that protects unnatural interference in the marketplace. To protect unnatural intrusion within business, the state should take such actions as deregulating industries, privatization of state-owned enterprises, and lower tax burdens. There...
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...Non-verbal communication is a vital requirement between allied HCP’s and the concept of it may want to be promoted in the health care environment. For physiotherapists, assessment is an important concept in getting to understand a patient from a holistic viewpoint (Chan, 2013). A good HCP’s will have the ability to attentively listen to their patients and pick up on non-verbal messages from their patients (Tamparo and Lindh, 2007). This enables HCP’s to pick up anything that the patient may not verbally say due to them not feeling comfortable or forgetting important information, which may help improve the health of ones patients. To add, facial expressions of patients allow HCP’s to improve the service provided to them. Research has found...
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...Health promotion in Nursing Care Grand Canyon University NRS 429v April 29th 2012 Health promotion in Nursing Care Health is a condition of a sound mind, body and spirit. It is a state of physical, emotional and social well being, not just absence of disease (April 26th 2012). In this paper, the subject of health promotion will be defined , the purpose of health promotion, the nurses role in the responsibility and implementation of health promotion, and the 3 levels of preventive care which include, primary, secondary and tertiary. Health is not just without disease, but is the prevention, intervention and rehabilitation to live a quality life. Health promotion is a process of enabling people to have more control over their health by changing their life style to move toward optimal health (Edelman, Mandle, 2010). It not only focuses on the person as an individual and their behaviors, but also on the persons social and environmental determinates. Promotion of health is educating people so that they can change their lifestyle in order to have and maintain optimal health. It also includes enhancement of the person’s private and public support, of health practices. Heath promotion is not only about prevention of disease, but being proactive with being healthy (Edelman, Mandle, 2010). The nursing profession has a large role...
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...Diversity: the range of differences [age, gender, social, cultural, language ethnic] within a population. Diversity is the unique characteristics of an individual that makes them different to others. When in contact with people as a care professional, such as colleagues, service users, their families, and adults who come from a wide range of social, cultural, language and ethnic backgrounds as well as men, women and people who are able and unable. Every person should be treated with respect, treated fairly and equally without being judged on their language, different cultural traditions, whether they are middle class, working class, black, white or mixed race. The needs of the individual should be valued and respected. Equality: treating a person fairly or in a way that ensures they are not disadvantaged. In the care setting, service users need to be treated equally and fairly, this does not mean that everyone should be treated the same, but means that peoples different needs, wishes and preference are taken in to consideration when providing care. In health and social care people need...
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...Health Promotion Among Diverse Populations Shannon Tumblin Grand Canyon University Family-Centered Health Promotion NRS-429V Denice Gibson February 22, 2015 Health Promotion Among Diverse Populations A person’s culture often delineates an individual or a group of individuals that have shared values, religious preferences, languages and lifestyles. Culture is typically passed from one generation to the next while lifestyle choices and tradition are picked up along the way. These choices have a great impact on the ability to live a healthy life. While there are many ethnic groups residing in the United States today, Hispanics have this highest number of residents with a sixty percent increase from 1990 to 2000. The United States is expected to populate up to 97 million Hispanics by the year 2050 which will account for approximately one-quarter of the U.S. population. (Escarce, 2002) The words Hispanic and Latino have a tendency to be used interchangeably here in the United States with regard to Spanish-speaking countries such as Mexico, Brazil and Costa Rica. The remainder of this paper will elaborate on the health promotion of the diverse population of Hispanics in the United States as well as the disparities and barriers associated with the health of these residents. Current Health Status of the Hispanic Population The health status of the Hispanic population, according to several government studies, is quite favorable in relation to other U.S. ethnic groups...
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