this is the global trend in hrm that will make 2011 especially exciting. Some areas will change slightly, while others will undergo a complete overhaul. You know what they say-out with the old, in with the new. * Getting Down With The Tech Craze.
Organizations are now seeing the need to integrate technology and social interaction tools into the way they do business. This could mean developing dedicated project/department related interactive networks to keep abreast of developments, or investing in smart phones for staff in the field * Increased Customer Engagement.
It is no longer enough for a business to have great products, nice customer service representatives and perhaps a discount every now and again. Nowadays customers want more. They want to be involved with the companies they do business with. * Stepping Up to the Plate.
HR will become more involved in the operational side of things and have more accountability for reducing hiring times and ensuring the effectiveness of training programs. * Staff Development and Succession Planning.
What if all of the senior leaders of your company were in a collective freak accident-would the business survive? Sometimes the top people in a company are afraid to groom subordinates, due to fear of a takeover. But little do they know, they’re actually shooting themselves in the foot. * How light is Your Carbon Footprint?
As more companies jump on the “green” bandwagon, this measure will increasingly used to evaluate your company. Thinking of ways to become more efficient, waste less, kill less trees, etc, will become more important this year. * Create A Sought After Work Environment.
With the economy starting to show improvement, there will soon be more jobs available than in the previous two years. This means more competition to keep top employees and recruit the best from the ranks of the