1.0 Introduction
This report will apply Mintzbergs ten roles of a manager to a company called Mag Kitchens and Bathrooms. The organisation deals in the design of kitchens and bathrooms, the selling of kitchen and bathroom appliances and a range of kitchen and bathroom fittings and furnishings and with full fittings of kitchens and bathrooms.
The report is breaks down Mintzbergs ten roles into three sections: Interpersonal roles; these will deal with relations between the manager and other individuals. Informational roles; these will relate to the way the manager communicates information to others and how it is sourced. Decisional roles; these involve the managers need to make strategic organisational decisions.
2.0 Discussion
2.1 Interpersonal Roles
2.1.1 Figurehead Role – In this case the manager symbolises Mag Kitchens and Bathrooms. He represents Mag K&B in matters of formality. For example, he signs documentation allowing the purchase of new stock, such as new bathroom suite ranges that have only just been released into the market. He participates in meetings with the sales representatives and other members of staff in order to give insight and receive it. He also provides his staff with a link to those above him, through him.
2.1.2 Leader Role – According to Mullins (2010) the leader role is among the most significant of roles. It is the responsibility of the manager to make sure that Mag K&B is sufficiently staffed. This means making sure that there are enough sales representatives on the showroom floor, that all offices and phone lines are sufficiently manned, that the stockroom has enough man power to cope with demand and that any caretaking positions are filled. If Mag K&B is insufficiently staffed then the effectiveness of the organisation will decrease dramatically. Mullins (2010) also states that the
