...Hershey’s Sweet Mission Hershey’s Sweet Mission This paper will explore a possible redesign of Hershey’s performance management that will appeal to the types of employees that work for the organization. It will analyze how the average Hershey’s employee might interpret the values the organization embraces in relation to their roles. It will also identify the trends in performance management systems that would most likely impact the Hershey’s organization and describe the effects that mentoring could have on integrating values into the Hershey’s culture. Redesigning of Hershey’s performance management system In redesigning Hershey’s performance management system I would suggest that they listen to their employees. In listening to their employees during the design phase, it would increase the chances that both employees and management would be likely to participate in the system that evolves. They would need to make sure that they have defined the job duties, purpose of the job and job responsibilities. Hershey’s would need to make sure that they define goals and duties with measurable results and clarify those goals in terms of the priority for their employees. Ideally management would hold interim discussions that would give employees positive and constructive feedback about their performance. Management would also need to hold performance review discussions on a regular basis which could be annually, bi-annually, quarterly or monthly. These discussions...
Words: 917 - Pages: 4
...management practices that tries to create an atmosphere within an organization where the employee has more involvement and responsibility. More precisely, HPWS has been defined by Bohlander & Snell (2004) as “a specific combination of HR practices, work structures, and processes that maximizes employee knowledge, skill, commitment and flexibility” (Bohlander & Snell, 2004). In order to appeal to the diverse groups at Hershey’s it is recommended that the managers utilize knowledge workers, such as indicated by Noe (2011) in the case study in the form of mentoring. Noe (2011) defined knowledge workers as employees whose key contribution to the organization is specialized knowledge, such as knowledge of customers, a process, or a profession. Hershey has baby boomers that specialize in the knowledge of the customers and the process, which happens to be enthusiastic about passing down what they know to the younger generation of workers, fascinated by leaving a legacy. When it comes to addressing the younger generation’s eagerness for challenges, employee empowerment is also recommended as part of the redesign process. Bohlander & Snell (2004) emphasizes that the ability for an employee to take part in the decision making process is considered to be one of the important essentials of an HPWS because it permits the employee to make decisions that have an impact on their immediate environment, which in turn impacts the whole organization. This involvement offers leads to employees...
Words: 1225 - Pages: 5
...Hershey’s Sweet Mission Alia Dodson Dr. Juanita Murrell HR Management Foundations January 27, 2013 Hershey’s sweet mission The redesign of Hershey’s performance management I would fully recommend the redesign of Hershey’s performance management system by appealing to the younger generations. Our world is run by modern technology and fast paced workers. By employing younger workers, Hershey’s will not have to spend a lot of time and money on technology training because the younger workers are eager to learn and ready to take on new challenges. They are enthusiastic about working and jump starting their careers. Young adults will push for results because they will want to reap the benefits of moving forward with their career. The performance management system is a great tool to use because the knowledge is shared between the baby boomers (older generation) and the new millennium (younger generation). This system helps to boost morale between the two types of employees. The older generation is eager to teach the new generation everything they know to make sure all duties are performed. The new millennium workers are also eager and willing to learn and start their career at a well-known company. As part of Hershey’s mission they embrace diversity and want their employee to strive for the best both while at work and socially. It helps boost the employees’ morale throughout the company. In my opinion, the Hershey’s company could improve the quality of life for...
Words: 844 - Pages: 4
...Redesign of Hershey’s Performance Management System Hershey Company employs diverse groups of employees to include baby boomers and millennial workers. Hershey has redesigned their performance management system to appeal to both generations focusing on knowledge workers, employee empowerment and teamwork. Hershey Company benefits from both its baby boomers and millennial workers because they represent its knowledge workers. According to Noe, Hollenbeck, Gerhart, & Wright (2011), “ Knowledge workers are employees whose main contribution to the organization is specialized knowledge, such as knowledge of customers, a process, or a profession” (p.35). Baby boomers and millennial workers’ specific knowledge is important to the successful operations of Hershey. Hershey’s redesigned performance management system appeals to both generations in terms of employee empowerment. Hershey Company has a mentoring program in place where the baby boomers are paired with millennial workers to develop a professional relationship between the new millennial workers and the experienced baby boomers. In this mentoring program, baby boomers feel empowered because they are able to advise and guide the younger generation to Hershey’s corporate practices and processes by sharing their own experience and knowledge acquired from working at Hershey. Hershey challenges the younger generation with special projects to help them develop thinking skills and talent, which makes them feel involved and...
Words: 290 - Pages: 2
...Factory Join Search Browse Saved Papers Search Home page » Business and Management Hershey's Sweet MissionIn: Business and Management Hershey's Sweet Mission Running Head: Hershey’s Sweet Mission Hershey’s Sweet Mission HRM 500 – Human Resource Management Foundations Leslie Medlock Dr. James Ziegler April 27, 2011 Recommend the redesign of Hershey’s performance management system to appeal to the diverse groups that it employs: In answering the above question my recommendations of the redesign of Hersey’s performance management system to appeal to the diverse group that they employee would be to keep their current designed performance management system. Their redesign system caters to two specific generations, the baby boomers and the younger generation. Hershey has a system in place in which the baby boomers train/mentor the new “millennial” worker (employees in their twenties) due to, “the baby boomers tend to be interested in leaving a legacy, making the world better, so they generally are enthusiastic about mentoring their younger colleagues” (Noe, Hollenbeck, Gerhart, Wright, 2011). The baby boomers are role models, coaches, and advocates for Hershey. Mentoring gives them opportunities to utilize their abilities, experience, and wisdom both to their own benefit and that of Hersey’s to guide the younger generation employed with the company. Hershey has redesigned its performance management system appealing to the younger generations’ eagerness...
Words: 465 - Pages: 2
...“Hershey’s Sweet Mission” 1 Week 3 Assignment #1 – Case Study: “Hershey’s Sweet Mission” Instructor: Dr. Matthew D. Gonzalez Course Title: HR Management Foundations – HRM 500 Student: Richard Cordones Date: 4-20-2012 “Hershey’s Sweet Mission” 2 1. Recommend the redesign of Hershey’s performance management system to appeal to the diverse groups that it employs. Hershey’s performance management system should be analyzed for opportunities to increase teamwork, communication and idea sharing between its’ baby boomers and Millennia’s. As the workforce changes due to globalization and an aging workforce, it is important that these two groups come together for the common goals of the organization. Millennia’s have different values than baby boomers but this does not mean they cannot work well together. The result of redesigning the performance system will be to ensure each group is recognized and rewarded for their individual contributions, as well as their team contribution. Human resources first order of business will be to get input from both groups to determine where their strengths and opportunities lie. The human resources professional can do this by having focus groups for idea sharing. Another technique would be anonymous surveys that each group can provide feedback on their work experience. Lastly, recognition and the reward system can be evaluated to ensure it is equitable and ties...
Words: 1124 - Pages: 5
...Hershey’s Sweet Mission LaToiya Beidleman Dr. Bobby Barrett HRM 500 January 27, 2013 Assignment 1: Hershey’s Sweet Mission Hershey Chocolate Company is the largest chocolate supplier in North America. Since 1894 its rich history, Hershey has created various products that has provided the company the ability to meet and exceed the desires and needs of stakeholders-consumers, employees and business partners. Hershey’s mission statement has been quite simple and straight forward, “Bringing sweet moments of Hershey happiness to the world every day.”(Noe/Hollenbeck/Gerhart/Wright) This paper will discuss the redesign of Hershey’s performance management system to appeal to the diverse groups, analyze how you would interpret the values that Hershey embraces, the trends that may impact Hershey the most, and what the effects that mentoring could have on integrating values into the Hershey culture. The redesign of Hershey’s performance management system Hershey’s four identified values demonstrate that the organization has a plan of action in place in order to meet and exceed the expectations of the employees. It is imperative for any organization, but more importantly those that are large corporations to have a standard guideline of what employees should expect. Hershey’s new redesign plan is set to appeal towards the younger generation. Although this appears like a great idea, how does this assist in appealing to the more tenured crowd? I would recommend Hershey to take a...
Words: 902 - Pages: 4
...HERSEY’S SWEET MISSION The mission statement of the Hershey Company brings to mind its signature chocolate bars and kisses: “Bringing sweet moments of Hershey happiness to the world everyday.” Living out that mission, however, comes down to more than candy. The company defines its mission in terms of its relationships with all stakeholders—consumers, employees, business partners (such as suppliers and distributors), shareholders, and the communities in which it operates. With regard to employees, the mission involves “winning with an aligned and empowered organization . . . while having fun.” “Aligned” employees should share values, be clear about how their work contributes to the organization’s mission, collaborate effectively, and be selected, equipped, and rewarded for meeting company objectives. These requirements, of course, call upon the skills of human resource management. With regard to values, Hershey has identified four and communicates them on its Web site: We are Open to Possibilities by embracing diversity, seeking new approaches and striving for continuous improvement. We are Growing Together by sharing knowledge and unwrapping human potential in an environment of mutual respect. We are Making a Difference by leading with integrity and determination to have a positive impact on everything we do. We are One Hershey, winning together while accepting individual responsibility for our results. All of these values play into the way Hershey addresses human...
Words: 490 - Pages: 2
...Running head: HERSHEY’S SWEET MISSION Assignment 1: Hershey’s Sweet Miss Running head: HERSHEY’S SWEET MISSION Recommend the redesign of Hershey’s performance management system to appeal to the diverse groups that it employs: Hershey’s company deals mainly with confectionary products. Their products consist mainly of chocolates and the candies. It has existed in the market since 1890’s. They market their products worldwide. My recommendation to the redesign of Hershey’s performance management would be to keep their current performance management system. Hershey’s have a redesign system that caters for different generations and more specific to two. These generations may include the baby boomers and the younger generation. In reference to these systems, they entail a situation where the baby boomers train or mentor the new recruits to the company. The main aim of this is to leave a long term legacy with betterment of the whole world. This particular system has been known to be particularly enthusiastic in mentoring the younger colleagues in order to cope with company’s policies (Wright, 2011). Hershey benefits from the baby boomers as the role models, coaches and as well as their advocates in the business and cooperate world. In terms of younger generations, the company has strategized their systems to attract the younger generations. This is suppose to offer the young generation with a lot of eagerness for challenge, self independent, achieve results in the...
Words: 1169 - Pages: 5
...Hershey’s Sweet Mission Name: Courtney Johnson Professor: Dr. Richard Waldo Human Resource Management Foundations HRM500 Date: January 21, 2012 Abstract Located in Lancaster, Pennsylvania, Milton Hershey, candy-manufacturer, made the decision in 1894 to produce sweet chocolate to his caramels. In the 1900’s the Hershey Chocolate Company started their journey down the sweet road of creating milk chocolate in the form of bars, wafers and other creations. In 1907 Mr. Hershey looked to expand the product line, beginning the signature candy, Hershey Kisses. Hershey’s mission statement, “bringing sweet moments of Hershey happiness to the world every day,” summarizes their company, their people, their past and their future. (About Hershey, 2010.) Recommend the redesign of Hershey’s performance management system to appeal to the diverse groups that it employs. Hershey’s performance management system already appeals to the diverse groups that it employs, they are a well rounded group that continues to be successful. Their system already is appealing to their diverse groups; they cater to both the baby boomer generation as well at the “millennial” generation (employees in their twenties). Not only do they cater to age and generations differences, but they have experienced an increase in diversity with the expansion of the company. (Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2011). Hershey has found a way to attract the younger generations also known as...
Words: 1496 - Pages: 6
...Running head: Hershey’s Sweet Mission Hershey’s Sweet Mission Dr. Sue Low Human Resource Management Foundations April 22, 2012 Recommend the redesign of Hershey’s performance management system to appeal to the diverse groups that it employs My recommendations of the redesign of Hersey’s performance management system to appeal to the diverse group that it employs would be to keep their current designed performance management system. Their redesign system tailors to two definite generations, the baby boomers and the younger generation. Hershey has a system in place in which the baby boomers train and mentor the new millennial worker due to, “the baby boomers tend to be concerned in leaving a legacy, making the world better, so they generally are enthusiastic about mentoring their younger colleagues” (Noe, Hollenbeck, Gerhart, Wright, 2011). The baby boomers are role models, coaches, and advocates for Hershey’s. Mentoring gives them chances to develop their abilities, experience, and wisdom both to their own advantage and that of Hersey’s to train the younger generation employed with the company. Hershey has reshaped its performance management system which is more attractive to the younger generations’ excitement for challenge, autonomy, and results, the redesign was a bottom-up effort, in which individuals within the company set goals and track progress on projects. The system measures not only business results but whether they are achieved in accordance the Hershey’s...
Words: 760 - Pages: 4
...The Hershey Company Worldwide Educators OR/5000 May 7, 2013 The Hershey Company Introduction The founder of the Hershey Company was Milton S. Hershey. He was raised in rural central Pennsylvania. Even though he lacked formal education and went nearly bankrupt by the time he was 30 years of age, Milton S. Hershey became one of the wealthiest men in the world. He started Lancaster Caramel Company in 1876, in Philadelphia, hiring about 1400 people, in his chocolate factory. By the time the year 1900 came in the picture Milton S. Hershey made 1 million dollars. This was the name before it was Hershey. Soon the Lancaster Caramel Company was shipping all over the U.S. and Europe. As time progressed on, Mr. Hershey opened a school for orphan boys called the Milton Hershey School; it has since opened its doors to girls as well. In 1918, Hershey transferred the bulk of his considerable wealth, including his ownership in the Hershey Chocolate Company and other enterprises, to the Hershey Trust to be held for the Hershey Industrial School. The Hershey’s Company many products to choose from such as Hershey’s milk chocolate bar, Reese’s peanut butter cups, Kit Kat wafer bars, Hershey’s Kisses, Jolly Ranchers, Ice Breakers, and many more. These products are only, to name a few. Hershey does not only offer sweets to eat also offer job opportunities, or if one would like to be an investor in the company. Mission Statement Hershey’s considers their mission as...
Words: 1692 - Pages: 7
...Management 306 The Hershey Company Introduction Trying to make chocolate chip cookies without eating all the chocolate chips first. Finally achieving the ever elusive perfect peel of a Reese’s cup wrapper. Breaking off a piece of a Kit Kat bar only to eat the whole thing anyways. These are all things everyone associates with one of the world’s leading candy companies, and that company is Hershey’s. The Hershey Company is one of the world’s leading manufacturers of chocolate and chocolate confectionary products. Hershey is a publicly owned company with over 14,000 employees and locations in over 90 countries. Hershey is known to manufacture many different products, including but not limited to Hershey Chocolate Chips and Chocolate Syrup; Kit Kat, Reese’s, Heath bars, Milk Duds, Goodbar, and many more. Hershey is a very interesting company, with a storied history, and proven business success. History The Hershey Chocolate Company began as a wholly owned subsidiary of Milton Hershey’s Lancaster Caramel Company in 1893. Soon after that William Murrie was hired to sell the excess product to other confectioners and he quickly turned the Hershey Company into a successful venture on its own. By 1895 the Hershey Company was making more than 114 chocolate products, and marketed several specifically to women and athletes. Hershey then realized the real market was in milk chocolate; he just needed to find a way to produce large quantities quickly and efficiently. Hershey worked relentlessly...
Words: 3554 - Pages: 15
...Phillips 1/31/15 Human Resource Management Book Case #2 Hershey’s Sweet Mission 1. Two of the trends that Hershey uses to their advantage are knowledge working and teamwork. Hershey uses teamwork to pair up baby boomer, experienced employees with the new “millennial” employees. Baby boomers are knowledge workers that know a lot about how the company runs because they have been there for so long. They are typically focused on leaving a legacy and making the world a better place for their younger generation. Therefor when they are paired with younger colleagues, they are much more enthusiastic about mentoring them. 2. Hershey can encourage their younger and older researchers to work together by showing them that by combining the wisdom and years of experience the elders have, mixed with the new school, innovative, and creative approach to development of the younger workers, they can come with some great ideas. The role of human resource staff in supporting or implementing the company’s ideas is by developing and hiring the best people for the job. They must find young and old people who are willing and able to work together. They then must develop trainings that will aid them in their teamwork skills. They must build a committed, productive workforce. 3. Hershey’s description fits quite well with the new “psychological contract” discussed in chapter 2. Just as in the psychological contract, Hershey demand excellent customer service, and expect employees to take more...
Words: 327 - Pages: 2
...| Vision | Mission | Goals | Hershey | | Undisputed Marketplace Leadership | | Cadbury | Working together to create brands people love | | To continuous improvement and the demand and customer’s satisfaction shows that its products successfully fulfill the needs wants and demands by continuous improvement in the features of products. | | | | | Mission Mission statement of Hershey’s is “Bringing sweet moments of Hershey happiness to the world every day.” This statement is meant for all aspects of the business, customers, employees, marketplace, and so on. To the customers, it means delivering quality consumer-driven confectionery experiences for all occasions. Hershey’s is committed to satisfy and provide the customers with the products that fit into the balanced lifestyle. Health Weight Commitment Hershey’s is a member of the Healthy Weight Commitment Foundation. It is designed to reduce the obesity, especially childhood obesity. The healthy Weight Commitment Foundation will help the people to achieve the healthy lifestyle within energy balance which is calories in and calories out. It is specialized on three critical areas, marketplace, workplace and schools [http://healthyweightcommit.org/]. Here are listed the programs: Moderation Nation Moderation nation is a campaign which is aimed to encourage the people all around the world to live a balanced lifestyle through moderation instead of deprivation. The main purpose of Moderation Nation is to help people...
Words: 396 - Pages: 2
