Assessment 1 1. Scope
The scope of new cafe in Toowoomba is to consider and risks that could impact on human resources management, financial operations, OHS, our supply chain and the local governance and overall compliance issues.

2. Goals * Set up policy and procedure to guide staff role. * Install water tank and training staff to reduce water waste. * Renovate cafe *

3. Stakeholders
Stakeholder | Internal/External | Role in process | Issues and Concerns |
Employees | Internal | Standard of services, Education and Knowledge about coffee. | They are on three months’ probation. |
Supervisors | Internal | | |
Chef | Internal | Qualified chef and Developed an innovative and popular range of rice wraps | None of the other cafes in the area offered these. |
| Internal | | |
Landlord | External | | |
Suppliers | External | | |
Customers | External | Retirees people | Economic issues cannot spend too much.Transportation issues easy to access to shop. |
| External | | |

4. PEST Analysis
Political
Environmental regulations: The current by-law has fines of up to $50,000 for excessive water breaches. The store currently uses 41,000lt per week. The water have been wasted under inappropriate such as using half full running dishwasher, washing fruits and vegetables under a fast running tap, Toilet are the single flush system and fully watered for the non-native flower plants.

Economic

Social
Age distribution:
Technological
The Federal Government’s National Broadband being in Toowoomba that would allow efficient and effective video streaming and teleconferencing. I could manage meeting with Landlord and management team by teleconference and I less to drive to Toowoomba.

Strengths
On the 1st of next month, allowing cafes to expand their footpath dinning so this is opportunity to put more tables and chairs outside.