...\Provide Leadership across the organisation (BSBMGT605B) Task2. Influence group and individuals Interpersonal skills to communicate and Build trust, confidence and respect of diverse groups and individuals, through positive role modelling Trust, confidence, respect, positive role modelling, effective communication and consultation are all essential elements of influencing groups and individuals in an ethical manner. Cultural diversity demands that we understand the difference between ethics and morals. As leaders we must role model ourselves and teach ethics by living and breathing best practice in all Situations. Culture can be defined as: “The behaviors, beliefs and characteristic of a particular group”. Corporate culture is; “The sum of the formal and informal behaviors that a company adopts as their way of doing business”. Based on our experiences, religious beliefs, cultural beliefs and upbringing (to mention a few) we may not always see eye to eye on things and interpret events differently. It is important to respect different views in which we may not understand or agree with as long as they do not interfere with policy. Effectively implement improvements to organisational and workplace culture Culture is made collectively over time and not by an individual and so - must be embraced, resourced and improvements implemented by all. We can do this through consultation with the staff, monitoring performance and morale. As leaders in the organisation it is our...
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...On both of the assessment I did pretty good on them. My Jungian typology was ENFJ meaning extravert, intuitive, feeling, and judging. I was very surprised on this test and I honestly think the test was entirely off base but I think it was a good learning test for me and maybe something I may be able to work on. The second test was a little helpful. For example I may need to get out my feeling when I make hard choices and just make them. On the productivity quiz I made a fifty-two on it. For my result it says that I am on the right track with your productivity efforts, and probably get your most important work done. My result compare to the rest of the class is a 91 percent so most of the class is on the right track just like me. From this assessment I learn that I am on a very good track but need to work a little bit harder on being productive. On this selection I wasn’t to surprise as I was on the first one. This self-assessment productive was very helpful to me. For example I may need to get out more after work instead of sleeping a lot and go hanging out with friends. At the beginning I did not share my result with nobody but I stared looking over my paper I started talking about my result with my family. They want to take the test to see what score would they get if they took it. I learn a lot from these self- assessment because it is going to help me grow as a person. Some of the result I received I did not agree with but I can learn from each and every one of my results...
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...hiiii A T M (Automated Teller Machine) facilitates the customer to do Banking transactions such as Cash withdrawal, balance enquiry, obtaining mini-statement, transfer of funds between his/her own accounts etc. Union Bank of India tied up with Visa for issuing International Debit Cards to the customers of all its branches. The Debit Card provides ‘ANY TIME / ANY WHERE’ Banking to the customers. Presently, Bank has 2634 ATMs (as on 31.03.2011) which are on-line (connected to a switch), conveniently located and spread across the country. The Debit Card can also be used for making purchases. The daily withdrawal limit through ATMs is Rs.25,000/- and the limit for making purchases is Rs.25,000/- (combined limit Rs.50,000/-). Issue of ATM cum Debit Card to customer is made very simple and most convenient. A Readykit containing both Debit Card and Pin are handed over to the customer immediately on opening of the account and in case of existing customers, the same is provided immediately on demand. The Debit Card is activated on the next working day. There is absolutely no waiting period for obtaining the Debit Card from the Bank. Experience for yourself by opening an account with any of our CBS branches and getting the Readykit instantly The Debit card gets activated only when it is used alongwith PIN at ATM for cash withdrawal. Only after the first transaction at ATM, the customer will be able to use the Debit Card for making...
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...ONE NIGHT @ THE CALL CENTER —CHETAN BHAGAT [Typeset by: Arun K Gupta] This is someway my story. A great fun, inspirational One! Before you begin this book, I have a small request. Right here, note down three things. Write down something that i) you fear, ii) makes you angry and iii) you don’t like about yourself. Be honest, and write something that is meaningful to you. Do not think too much about why I am asking you to do this. Just do it. One thing I fear: __________________________________ One thing that makes me angry: __________________________________ One thing I do not like about myself: __________________________________ Okay, now forget about this exercise and enjoy the story. Have you done it? If not, please do. It will enrich your experience of reading this book. If yes, thanks Sorry for doubting you. Please forget about the exercise, my doubting you and enjoy the story. _____________ The night train ride from Kanpur to Delhi was the most memorable journey of my life. For one, it gave me my second book. And two, it is not every day you sit in an empty compartment and a young, pretty girl walks in. Yes, you see it in the movies, you hear about it from friend’s friend but it never happens to you. When I was younger, I used to look at the reservation chart stuck outside my train bogie to check out all the female passengers near my seat (F-17 to F-25)is what I’d look for most). Yet, it never happened. In most cases I shard my compartment with talkative aunties,...
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...Contents Cover Title Copyright Dedication About the Author Step One Wanting Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Chapter 9 Chapter 10 Step Two Taking Chapter 11 Chapter 12 Chapter 13 Chapter 14 Chapter 15 Chapter 16 Chapter 17 Step Three Living Chapter 18 Acknowledgements This eBook is copyright material and must not be copied, reproduced, transferred, distributed, leased, licensed or publicly performed or used in any way except as specifically permitted in writing by the publishers, as allowed under the terms and conditions under which it was purchased or as strictly permitted by applicable copyright law. Any unauthorized distribution or use of this text may be a direct infringement of the author’s and publisher’s rights and those responsible may be liable in law accordingly. Version 1.0 Epub ISBN 9781409016915 www.randomhouse.co.uk Published by Vintage 2010 2 4 6 8 10 9 7 5 3 1 Copyright © Isaac Marion 2010 Chapter heading illustrations from Gray’s Anatomy modified by author © Isaac Marion 2010 ‘Heart rose’ illustration on title page © Isaac Marion 2010 Isaac Marion has asserted his right under the Copyright, Designs and Patents Act 1988 to be identified as the author of this work This book is sold subject to the condition that it shall not, by way of trade or otherwise, be lent, resold, hired out, or otherwise circulated without the publisher’s prior consent in any form of binding or cover other than that in which it is published...
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