...Charles MacLean September 11, 2013 WGB-600 Case Analysis: The Nuclear Tube Room Assembly Introduction Harvard Business Review case, The Nuclear Tube Assembly Room, is an excellent example of how managing and leading a team effectively can make a substantial difference in terms of results and goals achieved, all the while creating new ambitious expectations for workers. This particular case revolves around Ralph Langley, general foreman of the process department at American Radiotronics Corporation. Within the first 24 months of being promoted to general foreman, Langley has swiftly changed the mentality and efficiency of the workers in the nuclear tube assembly room. He has changed their terrible reputation into one of the most successful units in the department. Langley’s combination of leadership skills and interpersonal skills has identified him as the reason for the recent change. His strong abilities to manage people demonstrate the same abilities shown in Quinn’s Competing Values Model. Throughout this case analysis I plan to examine Langley’s managerial skills based on Quinn’s model. Quinn’s Competing Values Framework To be able to demonstrate and categorize where Langley fits on Quinn’s competing value framework model we must first understand his model. Quinn’s competing value framework is divided in four models; Human relations model, Open systems model, Rational Goal Model, and Internal Process Model. With each of the models comes along with it two managerial...
Words: 1196 - Pages: 5
...GOVERNMENT OF INDIA MINISTRY OF TOURISM & CULTURE DEPARTMENT OF TOURISM MARKET RESEARCH DIVISION FINAL REPORT ON 20 YEAR PERSPECTIVE PLAN FOR DEVELOPMENT OF SUSTAINABLE TOURISM IN MAHARASHTRA MARCH 2003 ΑΒΧ DALAL MOTT MACDONALD (FORMERLY DALAL CONSULTANTS & ENGINEERS LIMITED) Study Report on Preparation of 20 Years Perspective Plan for Development of Sustainable Tourism in Maharashtra Dalal Mott MacDonald Joint Director General (MR), Department of Tourism Joint Director General (MR), Department of Tourism Ministry of Tourism & Culture C-1, Hutments, Dalhousie Road New Delhi – 110 001 India Study Report on Preparation of 20 Years Perspective Plan for Development of Sustainable Tourism in Maharashtra March 2003 Dalal Consultants & Engineers Limited Sarojini House 6 Bhagwan Dass Road New Delhi 110 001 India Tel: (011)-3389386, 3383521. 1441/Maharashtra/A/18 July 2002 C:\websiteadd\pplan\maharashtra\Vol 1\Executive Summary Final.doc/01 Study Report on Preparation of 20 Years Perspective Plan for Development of Sustainable Tourism in Maharashtra Dalal Mott MacDonald Joint Director General (MR), Department of Tourism Study Report on Preparation of 20 Years Perspective Plan for Development of Sustainable Tourism in Maharashtra ssue and Revision Record Rev Date Originator Checker Approver Description This document has been prepared for the titled project or named part thereof and should not be relied upon or used for any other project without...
Words: 86033 - Pages: 345
...STARBUCKS Case Study Alex Cochran May 2003 Starbucks – A Case Study. Table of Contents Alex Cochran 2003 Executive Summary..................................................................................................................................3 Market Segmentation ...............................................................................................................................4 Methods of Segmentation................................................................................................................4 Lifestyle Segmentation in the Specialty Coffee Market ..............................................................5 Segments ................................................................................................................... 5 Identifiable ................................................................................................................ 6 Sizeable...................................................................................................................... 6 Actionability .............................................................................................................. 6 Accessibility ............................................................................................................... 7 Sustainable Competitive Advantage......................................................................................................8 The Path to Protection. ...............................
Words: 8985 - Pages: 36
...ISSUES IN E-COMMERCE Electronic commerce or ecommerce is a term for any type of business, or commercial transaction that includes the transmit of information across the Internet. Electronic commerce has expanded quickly over the past years and is anticipated to continue at this rate, or even step-up. The innovatory development of network technologies began electronic commerce as a global trend. E – Commerce utilizes electronic systems for not only buying and selling of the goods and services but also in marketing, supply management, fund transfer. Today most of the businesses rely on electronic systems at least at some points. World Wide Web, the resultant of Internetworking is the main contributor where telephone, mobile phone, fax also serve the purpose. Even though e-commerce technologies provide great benefits, any kind of online transaction give potential for immense misuse of these technologies. Several organizations become the target of e-commerce related crimes ranging from virus assault to business frauds, including e-mail theft, stealing sensitive data of person and credit card information. U.S government’s new internet fraud center does a survey that gathers and studies consumer complaints. Online auctions make nearly 50% of the complaints obtained by the center. Other major types of complaints are security and commodities complaints 16.7%, credit card complaints 4.8%, identity thefts generate 2.9% of the complaints, loss of business chances 2.5% and professional...
Words: 3804 - Pages: 16
...The purpose of this paper is to provide information for practitioners using observation for special education evaluations, including initial and re-evaluations, functional behavioral assessments (FBA), and monitoring IEP (Individualized Education Program) and BIP (Behavior Intervention Plan) progress. Observational procedures for research purposes are often more demanding and these suggestions are for practitioners and not meant to meet a research standard. Collecting data involves a variety of techniques, including both direct and indirect methods. Examples of indirect data collection include interviews, record review, and examination of permanent work products. This booklet focuses on observational data, which is a direct method of data collection. When collecting information, it is important to use multiple sources and methods, and to triangulate the data collected. No one method stands alone. Behavior always occurs in a context, and observing in that context is critical for defining and understanding the behavior. Observations may also help to identify the antecedents (what happens before the target behavior) and consequences (what happens after the target behavior) so that meaningful behavioral interventions can be developed. The data we collect during systematic classroom observations is used as a baseline, and/or present level of performance for an IEP. We might also use the data to evaluate whether or not an intervention is working. Observation is one...
Words: 6488 - Pages: 26
...Criterion SM Online Essay Evaluation: An Application for Automated Evaluation of Student Essays Jill Burstein Educational Testing Service Rosedale Road, 18E Princeton, NJ 08541 jburstein@ets.org Martin Chodorow Department of Psychology Hunter College 695 Park Avenue New York, NY 10021 martin.chodorow@hunter.cuny.edu Claudia Leacock Educational Testing Service Rosedale Road, 18E Princeton, NJ 08541 cleacock@ets.org Abstract This paper describes a deployed educational technology application: the CriterionSM Online Essay Evaluation Service, a web-based system that provides automated scoring and evaluation of student essays. Criterion has two complementary applications: E-rater®, an automated essay scoring system and Critique Writing Analysis Tools, a suite of programs that detect errors in grammar, usage, and mechanics, that identify discourse elements in the essay, and that recognize elements of undesirable style. These evaluation capabilities provide students with feedback that is specific to their writing in order to help them improve their writing skills. Both applications employ natural language processing and machine learning techniques. All of these capabilities outperform baseline algorithms, and some of the tools agree with human judges as often as two judges agree with each other. 2. Application Description Criterion contains two complementary applications that are based on natural language processing (NLP) methods. The scoring application, e-rater®, extracts...
Words: 5634 - Pages: 23
...Walter Long The Nuclear Tube Assembly Room was a production unit of the American Radiatronics Co., a leader in the nuclear electronics industry. The company's regular line of electronic tubes was assembled, tested, and prepared for shipment in the nuclear tube assembly room. Walter Long, general foreman of the process department, described the tube room group as the most successful. Exhibit 1 is a partial organization chart. Prior to Long's assuming the leadership of the department some 24 months earlier, the workers in the room had acquired the reputation of being agitators, persistent troublemakers. Production was down, costs were out of hand, and deliveries became very unpredictable. Some thought was given to eliminating the entire operation. A report prepared by the director of industrial relations at the time, which described the existing problem, is presented in Ex. 2. Over the past 24 months the story is quite different. During the most recent three-month period the tube room's direct and allocated monthly costs averaged $60,350, while the actual sales value of the room's monthly production for the same three months averaged $175,800. Indirect costs were allocated to the department at a rate 425% of direct labor costs. A special management report presented some additional figures of interest. Between January of the previous year and March of the present year, the group had shown a 53% improvement in the dollar output of product per man-hour of work, direct labor efficiency...
Words: 9354 - Pages: 38
... James Casbolt | Phil Schneider | Al Bielek | Trevor James Constable | Mind Control | Brice Taylor | Ted Gunderson | The Relfes | Free Energy || Montalk Dr. Robert Bitzer | T. Lobsang Rampa | Ruth Drown | ZS Livingstone | David Brandt | Red Elk | Phil Ledoux | Gary Wade | BBB | The Draft | Veterans Awaken Tone Gen | Depleted Uranium | Discussion | Dowsing | Police & Tasers | Rev. Sun Myung Moon | British Israel | The End Times | Amy Goodman Gatekeeper 'Peak Oil' | Amitakh Stanford | Military Draft | Rosie's Predictions | Project Blue Beam | Otto Skorzeny | Insights on Aliens | Cell Towers | Cell Phone Dangers CPS/DCF Tyranny | Adrenal Burnout | The Women Warriors | Orgone Adventures | Dr. John Coleman | Railroading Dr. Jeffrey MacDonald | Henry Makow Bush Family & Nazis | Holistic Dentists | Metal Free Dentistry | Water Supply Sabotage | Dr. Hulda Clark Books | Planet X Sequel | 'Undocumented Immigrants' War on Terror | Tavistock | U.S. Concentration Camps | FEMA | Aliens Are Coming! | Guiding Principles | Global Warming | Gang Stalking | Monoatomic Gold Spiritualsim | Hope | Healing Thought Forms | Vanquish Fear | Prevent Alien/Demonic Attacks | Rethinking Noam Chomsky | Rockefeller File | War is a Racket Letters | Codex Alimentarius | Zeitgeist Refuted | Airport Authoritarianism | Daily Blog | Global Warming | Allies Contact Sheet | Hydrogen Peroxide | Protocols of Sion | Radio Interviews | The Strawman Explained | Swine Flu Hoax/Vaccine | Gary Null on Vaccine...
Words: 7410 - Pages: 30
...NANYANG BUSINESS SCHOOL AB311 STRATEGIC MANAGEMENT GROUP STRATEGIC REPORT ON APPLE INC. SEMINAR GROUP 2 TEAM GENIE Instructor: A/P LAI SI TSUI-AUCH Word Count: 5,999 Done by: CHAN ZHE YING GOH CHUWEN LEE KOK CHONG TEO KOK MIN JOHN 1 Table of Contents I. EXECUTIVE SUMMARY ............................................................................................................... 3 II. MAIN REPORT............................................................................................................................... 5 1. Introduction of Apple Inc. ........................................................................................................... 5 1.1 1.2 2. 2.1 History................................................................................................................................. 5 Current Business Strategy ................................................................................................... 5 SWOT Analysis ........................................................................................................................ 10 Promising Opportunities ....................................................................................................... 10 The Shift from the PC to Mobile Era ............................................................................ 10 Emerging Markets ......................................................................................................... 11 Consumer Digital Lifestyle...
Words: 8330 - Pages: 34
...Netflix’s Underperformance Analysis | BUS 478 FINAL GROUP PROJECT | Instructor: Anthony Chan | Group MemberJackSandraJing(Ivy) Cong 301087222Gavin | Table of Contents EXECUTIVE SUMMARY 1 BACKGROUND INFORMATION 3 CORE ISSUES 5 Price Pressures 5 Competition 5 International Expansion 6 ANALYSIS 6 Industry Analysis 6 Business Model 8 Company Analysis 9 Competitor Analysis 11 Amazon 11 Blockbuster 12 Redbox 13 ALTERNATIVES 13 Additions of Subscription Fee Package 14 Introduction of Netflix' Pay-For TV Channels 15 Domestic Elimination of DVD-mail-in Services in 16 Strategic Partnerships 17 International Expansion 19 Market Strategy 20 RECOMMENDATION 22 CONCLUSION 26 REFERENCES 26 EXECUTIVE SUMMARY Netflix is the world’s leading subscription service provider, offering its members access to an extravagant collection of TV shows and movies. Initially, the company offered its subscribers a low price, single monthly plan, consisting of both the unlimited Internet video streaming service and a DVD-mail-in service. Subscribers could “watch TV shows and movies anytime, anywhere.” In July 2011, Netflix eliminated the combined plan and separated the two services into their own monthly plans. If subscribers wanted to continue receiving both services, they were obliged to sign up for both the services separately, Consequently, the resulting price increase of the new “combined” plan significantly increased subscription cancellations...
Words: 6770 - Pages: 28
...That gives companies a great incentive to work harder to make customers happy — before, during, and after their purchases. © 2011 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School. Creating a CustomerCentered Organization A Harvard Business Review Insight Center Report CONTENTS 1 3 5 7 9 11 13 15 17 19 21 23 Create Brand Superfans Matthew Rhoden How Philips Uses Net Promoter Scores to Understand Customers Suhail Khan What Zipcar Can Teach the S&P 500 Stephen Wunker How Fidelity Used Design Thinking to Perfect Its Website Frederick S. Leichter The Coming Point-of-Sale Revolution Grant McCracken Using Mobile Phones to Capture Customer Experiences Emma Macdonald, Hugh Wilson, and Umut Konus How to Play Marco Polo When Setting Prices Rafi Mohammed Beyond Mass Customization B. Joseph Pine II Understand Your Customers with Colored Pencils and Cartoons Eddie Yoon Coca-Cola Marketing Shifts from Impressions to Expressions Joe Tripodi Memorable Events Are the Most Valuable Experiences B. Joseph Pine II Why Nokia’s Collapse Should Scare Apple Patrick Barwise and Seán Meehan CONTINUED ON NEXT PAGE www.hbr.org CONTENTS, CONTINUED 25 27 29 31 33 35 37 Why Retail Workers (Like Me) Drive...
Words: 18324 - Pages: 74
...ideas that spark revolutionary industries. We specialize in documenting the latest tools and systems, translating the innovator’s knowledge into useful skills for those in the trenches. Visit conferences.oreilly.com for our upcoming events. Safari Bookshelf (safari.oreilly.com) is the premier online reference library for programmers and IT professionals. Conduct searches across more than 1,000 books. Subscribers can zero in on answers to time-critical questions in a matter of seconds. Read the books on your Bookshelf from cover to cover or simply flip to the page you need. Try it today for free. Learning C# 3.0 Jesse Liberty and Brian MacDonald Beijing • Cambridge • Farnham • Köln • Sebastopol • Taipei • Tokyo Learning C# 3.0 by Jesse Liberty and Brian MacDonald Copyright © 2009 Jesse Liberty and Brian MacDonald. All rights reserved. Printed in the United States of America. Published by O’Reilly Media, Inc., 1005 Gravenstein Highway North, Sebastopol, CA 95472. O’Reilly books may be purchased for educational, business, or sales promotional use. Online editions are also available for most titles (safari.oreilly.com). For more information, contact our corporate/institutional sales...
Words: 62585 - Pages: 251
...Food Marketing Policy Issue Paper Food Marketing Policy Issue Papers address particular policy or marketing issues in a non-technical manner. They summarize research results and provide insights for users outside the research community. Single copies are available at no charge. The last page lists all Food Policy Issue Papers to date, and describes other publication series available from the Food Marketing Policy Center. Tel (860) 486-1927 Fax (860) 486-2461 email: fmpc@canr1.cag.uconn.edu http://vm.uconn.edu/~wwware/ fmktc.html No. 17 October 1998 Jawboning Cereal: The Campaign to Lower Cereal Prices by Ronald W. Cotterill Food Marketing Policy Center University of Connecticut Food Marketing Policy Center, Department of Agricultural and Resource Economics, University of Connecticut, 1376 Storrs Road, U-21, Storrs, CT 06269-4021 Jawboning Cereal: The Campaign to Lower Cereal Prices by Ronald W. Cotterill Abstract This article introduces the Forum by explaining the sequence of events related to the jawboning campaign and subsequent reductions in cereal prices. It also introduces the main issues on the vigor of competition and pricing that are analyzed in subsequent papers. Jawboning as a public policy strategy is assessed and found useful in certain circumstances such as those in the breakfast cereal industry in the mid 1990’s. The jawboning campaign was effective in advancing price competition in an industry that successfully resisted repeated antitrust...
Words: 5234 - Pages: 21
... . . Modelling the development of world records in running Gerard H. Kuper and Elmer Sterken 2.1 Introduction . . . . . . . . . . . . . . . . . . . . . 2.2 Modelling world records . . . . . . . . . . . . . . 2.2.1 Cross-sectional approach . . . . . . . . . . 2.2.2 Fitting the individual curves . . . . . . . . 2.3 Selection of the functional form . . . . . . . . . . 2.3.1 Candidate functions . . . . . . . . . . . . . 2.3.2 Theoretical selection of curves . . . . . . . 2.3.3 Fitting the models . . . . . . . . . . . . . . 2.3.4 The Gompertz curve in more detail . . . . 2.4 Running data . . . . . . . . . . . . . . . . . . . . 2.5 Results of fitting the Gompertz curves . . . . . . . 2.6 Limit values of time and distance . . . . . . . . . 2.7 Summary and conclusions . . . . . . . . . . . . . References . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1 2 2 3 4 4 5 5 5 7 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Words: 20315 - Pages: 82
...Terese Wilhelmsen Master’s thesis PHYSICAL ACTIVITY IN THE EVERYDAY LIFE OF CHILDREN Exploring how intergenerational transfer of habitus frame boys and girls opportunity to generate and negotiate physical activity within their everyday life. NTNU Norwegian University of Science and Technology Faculty of Social Sciences and Technology Management Department of Sociology and Political Science Master’s thesis in Sport Science Trondheim, January 2012 Terese Wilhelmsen PHYSICAL ACTIVITY IN THE EVERYDAY LIFE OF CHILDREN Exploring how intergenerational transfer of habitus frame boys and girls opportunity to generate and negotiate physical activity within their everyday life. Master in Sport Science Department of Sociology and Political Science Faculty of Social Sciences and Technology Management Norwegian University of Science and Technology, NTNU Trondheim, Norway. 1 ABSTRACT Several indicators of social background and gender expectations are found to have an important impact on children’s physical activity patterns, yet few studies have explored intergenerational transfer of habitus through the use of triangulation of methods. The aim of this study is to explore how intergenerational transfer of habitus frames children’s opportunit to generate and negotiate physical activity in their everyday life. This is done by examining the relationship between children’s physical activity pattern’s and: parental capital, parental perception of gender appropriate...
Words: 57260 - Pages: 230