...HMV Group plc Annual report and accounts 2010 Contents Overview 1 2 4 6 8 Introduction Strategic progress and future focus Market overview Chairman’s statement Business review The basics Inspirational brands HMV and Waterstone’s are renowned for their specialist appeal, offering the widest ranges of entertainment and books in their markets. Our stores and the people who work in them strive to be always passionate and inspirational about the products we sell, and provide great service and value for money to ensure that our customers get closer to the entertainment they love, or feel every word between the covers of a good book. We attract the most enthusiastic customers in our markets, with over 4 million loyalty card holders across both brands. Business and financial review: 18 Financial review Governance 24 Board of Directors 26 Corporate governance 30 Directors’ remuneration report 40 Corporate responsibility 46 Directors’ report 51 Independent auditor’s report to the members of HMV Group plc Financial statements 52 Consolidated income statement 54 Statements of comprehensive income 55 Balance sheets 57 Statements of changes in equity 59 Cash flow statements 60 Notes to the financial statements 103 Group financial record HMV In-store Online & digital Live HMV is evolving rapidly as an entertainment brand. Our market-leading retail businesses operate through 417 stores in the UK, Canada, Hong Kong and Singapore and transactional local territory websites...
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...2: Contingency planning Page. 15 Recommendation 2: SWOT analysis Page. 16 Recommendation 3: Competitive environment analysis Page. 17 Conclusion Page. 18 Bibliography Pages: 19-20 Introduction: In 1921, HMV’s first official store was opened in London’s Oxford Street by the very well-known British composer and conductor, Sir Edward Elgar. Through the years the company steadily increased in size but “it was really in the Eighties, through the combined catalyst of Liveaid in 1985 and the advent of the compact disc around the same time that HMV really took off as a leading retail brand with a national footprint” (HMV, 2013). In 2002, HMV was valued at one billion pounds on the stock market (Beeching, 2012). On 15 January 2013 HMV announced that it was to go into administration, putting over four thousand jobs at risk in the UK alone. Management Problem: From 1921 until the middle...
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...customer requirement profitably. - CIM Definition. In this assignment student have attempted to learn, understand and apply marketing management theories and concept in of the most leading brand in entertainment retail: HMV Plc. Table of Content Section 1 Marketing Audit Page 3 1.1 Internal marketing Environment Page 3 1.2 External Environment Analysis Page 4 1.3 Competitive Analysis Page 6 Section 2: SMART objective Page 7 Section 3: 3.1 Segmentation Page 8 3.2 Targeting Page 9 3.3 Positioning Page 10 Section 4: 7P’s Page 11 Section 5: Control and Evaluation of Marketing Plan Page 18 Section 1 Marketing Audit HMV Group is the UK’s leading specialist retailer of filmed entertainment, games, music and portable digital technology products, with a portfolio of live entertainment venues and music festivals. (http://www.hmvgroup.com/about-us/who-we-are.aspx, 2011). The company operates through four business divisions as detailed below. (Datamonitor, 2010) 1.1 Internal marketing Environment |Strategy |Acknowledging that HMV’s core markets for packaged media are changing, HMV is rebalancing their | | |store space and range to maximise sales of high-growth digital portable technology products | | |(http://www...
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...Bibliography 1. BBC, 2012. HMV reports Christmas sales slumps. [online]. Available at: http://www.bbc.co.uk/news/business-16465170 [Accessed 15 August 2013]. 2. Boddy, D., 2012. Management: An introduction. 5th Edition. Harlow: Pearson Education. 3. HMV, 2013. About HMV. [online]. Available at: http://www.hmv.com/about-hmv [Accessed 15 August 2013]. 4. Marketline, 2012. HMV group plc. [online]. Available at: http://advantage.marketline.com/Product?pid=2CA30B31-5837-4EB9-99EF-D7B3749813F9 [Accessed 15 August 2013]. 5. Marketline, 2011. HMV Group reports annual loss [online]. Available at: http://advantage.marketline.com/Product?pid=57D452FF-7561-4249-8045-AA3E4FC100EB [Accessed 15 August 2013]. 6. Paine, A., 2009. Driving into Digital. Billboard, [e-journal] Vol. 121 Issue 39, p13. Available at: http://web.ebscohost.com.ueaezproxy.uea.ac.uk:2048/ehost/detail?vid=6&sid=25ec031a-fc2e-4e64-95f8-d3bea2a1ef54%40sessionmgr15&hid=10&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=afh&AN=44488392 [Accessed 15 August 2013]. 7. Wearden. G, 2010. HMV shares plunge as sales fall 16%. The Guardian [online]. Available at: http://www.guardian.co.uk/business/2010/dec/09/hmv-shares-plunge-sales-fall-snow [Accessed 15 August 2013]. 8. Wikstrom, P., 2009. The music industry : music in the cloud. [e-book] Cambridge : Polity. Available at: http://web.ebscohost.com.ueaezproxy.uea.ac.uk:2048/ehost/detail?vid=6&sid=25ec031a-fc2e-4e64-95f8-d3...
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...Executive Summary An Executive Report advising HMV’s Management on competitive strategies. In this analysis we will take a look at the biggest entertainment media seller with physical stores in the UK. The contents of the report are an analysis of the company’s current competitiveness and recommendations on the future strategic direction of the company. Introduction With the rise of digital media and broadband capabilities, many brick and mortar sellers are faced with challenges to sustain a competitive advantage. Not more than a decade ago customers who were seeking entertainment media had to walk into high street stores to purchase or rent a CD or DVD. The shift to digital content was fuelled by the Apple iPod and other digital media devices. Illegal P2P (peer-to-peer) sharing also made the shift to digital content fast and tremendous. The main threat to the physical stores is that customers can download media, from a whole album to a movie, in under an hour making digital media quick and easy to obtain. With increasing broadband speeds, the digital trend shows no signs of slowing down. This has left brick and mortar entertainment media sellers scrambling to regain a competitive advantage over digital media providers. HMV Background HMV’s vision “No-one gets you closer to the music, film and games you love", is the organizational goal that evokes powerful and compelling mental images. (Dess et al, pp. 24) HMV, founded in 1921, became known...
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...Weaknesses 7 3) Company Opportunities 8 4) Company Treats 8 Conclusion 9 Referencing: 9 Books: 9 Websites: 9 Appendix 11 Part A) 11 Part B) 11 To: Mary RitsonFrom: Yi Xu (10324142)Date: 08-12-11Subject: The relevant company research report of WH Smith plc for recent years. This report consists of financial performances and relevant company analysis. | Title Page Acc2005 Report Summary The report describes the relevant information for the UK biggest retailer, WH Smith plc.The company sells books, newspapers, magazines, stationery,and entertainment products as their main business activities. It is operating the business into two divisions, High Streets and Travel. It covered 0.4 million square feet as travel and 3.0 million square feet for selling space. The company achieved recorded revenues of £1312 million during the fiscal year endedAugust 2010. The year operating profit was£89million in 2010.In contrary, it increased by 7.2% from 2009. The net profit was £69 million in 2007, an increase of 9.5% over 2009.(WH Smith plc, 2010) Also, the financial performances for recent years and company SWOT analysis will also be concluded in this report. Introduction 1) History WH Smith PLC is one of the oldest retail businesses in the UK. The predecessor was Henry Walton Smith and his wife Anna; the company was funded in Little Grosvenor Street, London...
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...assignment I will be investigating the structure and analysing the environment of the music retailing industry. To analysis the industry I will be using three main techniques. These techniques will be a macro and micro environment analysis, porter’s five forces and a PESTEL analysis. Microenvironment The microenvironment is the environment which has a direct effect on the business or industry, such as customers, staff, rivals and etc. The microenvironment is also not confined to one country either because in today’s market suppliers for example often come from all over the world. The effect of the microenvironment is often what leads a business to be a success or failure. The main players in the music retailing industry are Apple, Amazon and HMV (Datamonitor, 2007). The biggest and most recently change in the music industry has been its distribution channels. The only way music could once be purchased was through buying a CD from a music retailer. Now music can be downloaded via a computer, mobile phone etc. The online distribution of music has been such a strong factor it has forced the industry to reconsider and change its distribution channels (Meisel & Sullivan, 2002). 30% of all music purchases are now done through an online retailer such as apple, amazon etc (IFPI, 2011). ITunes which is owned by Apple who currently have 66.2% market share (TheWallStreetJournal,...
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...CASE STUDY I.2 Manchester United: still trying to establish a global brand Manchester United (abbreviated as ManUtd, www.manutd.com) has developed into one of the most famous and financially successful football clubs in the world, being recognized in virtually every country, even those with little interest in the sport. Real Madrid has displaced ManUtd from the pole position in Deloitte’s football money league. The list, which has been running for the last 9 years, identifies the top 20 clubs in terms of revenue. The top five in 2008 were: Real Madrid with 3365.8 million, Manchester United (3324.8 million), FC Barcelona (3308.8 million), Bayern Munich (3295.3 million) and Chelsea (3268.9 million) (Deloitte, 2009). Having won the Premier League and Champions League in 2007/08, United would have overtaken Real Madrid at the top of the Deloitte Football Money League had it not been for the depreciation of the pound. The top 20 clubs now generate more than three times the combined revenue of the clubs in the first Money League publication in 1996/97. The most valuable US sport teams, the National Football League’s Washington Redskins and baseball’s New York Yankees, are both worth somewhat more but more than any US sports team, ManUtd has built a global brand. Since the mass commercialization of football in 1992, Manchester United has unquestionably been the team to beat. In the past 16 seasons, it has collected 10 Premier League titles, four FA Cups and two Champion League trophies...
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...Liminality and Communitas as new sources of Social Capital in Business Relationship Dynamics Dr Annmarie Ryan, Department of Management and Marketing, Kemmy Business School, University of Limerick, Ireland. Competitive Paper Abstract In this paper I develop a framework for the study of business relationships through the lens of liminality. This is achieved by discussing the work of Turner in relation to rites and rituals and their role in society. Those dimensions of the concept of liminality and communitas that are important for this study therefore include: that it involves interaction outside everyday lived experience; that liminality is constructed and is neither self-evident or naturally occurring; involves the transformation re-discovery and re-appropriation of every day spaces, through separation, or divestiture process, and subsequently (re)incorporated into the everyday through processes of investiture and importantly, incorporates a shared experience that can impact on relations between those who share the experience beyond the event itself. The concept of liminality is offered as a way to enable researchers to understand the interactions between managers in relationships in a new way. The focus of this paper is therefore threefold: 1/ to expand upon the concept of creating, holding and intensifying liminal space and 2/consideration of the effect of this on the organisation and 3/ reflection on this on-going entering into and leaving of liminal space...
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...the different supply chains that support those business models. After the business and supply chain models are defined we have discussed Amazon.com's supply chain network, inventory segmentation strategies, order sourcing decisions, overall replenishment and fulfillment process flows, intra-warehouse process flows, and transportation policies. This report analyzes the overall Amazon.com supply chain for United States distribution with a specific emphasis on the Media product segment. Amazon.com US Retail Product Segment Books, CDs, and DVDs and magazine subscriptions comprise the media product line at Amazon.com (Amazon.com 2002 Annual Report). Amazon.com began as an online bookseller and its first product line expansions were music and movies. As a result, the Media segment comprises a large percentage of Amazon.com overall revenues. In 2004, Media accounts for 74% of all revenues. Within the US, the Media segment accounts for 67% of all revenues. In dollar terms, the Media segment in the US generated $2.6 billion in revenue in 2004, compared 115 to $3.8 billion generated across all segments in the US (Amazon.com 2004 10-K Report). The pie chart below shows the breakout of revenue percentages by product and service segment. Fig Amazon.com does not provide margin numbers by product segment, so the Media contribution to profit is unknown. JP Morgan estimates that Amazon.com gets 25% gross margins for books and media and 15% for electronics ("US Equity Research: Amazon.com"...
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...A Project Study Report On Training undertaken at KEC INTERNATIONAL LTD. Titled “Improvement of Working Capital Management by Bringing Efficiency in Billing Process” Submitted in partial fulfillment for the award of the degree of Bachelor of Business Administration In Lieu of Paper 306 Under The Supervision Of Submitted by:- Mr. P.C.Janghir Sugandha Sethia BBA III Yr 2011-2012 BIYANI GROUP OF COLLEGE, JAIPUR UNIVERSITY OF RAJASTHAN CERTIFICATE BY PROJECT GUIDE This is to certify that Ms.Sugandha Sethia student of BBA part III of Biyani Girls College,Jaipur has prepared this project entitled “Improvement of Working Capital Management by Bringing Efficiency in Billing Process” under my supervision. She has prepared report on the basis basis of training...
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...Annual Report and Form 20-F 2013 InterContinental Davos, Switzerland 1777 It all began in 1777 when William Bass opened a brewery in Burton-on-Trent in the UK. Bass made its move into the hotel industry in 1988, buying Holiday Inn International. By 2003 the business had changed from domestic brewer to international hospitality retailer: InterContinental Hotels Group PLC. 1946 InterContinental® Hotels & Resorts In April 1946 Juan Trippe, the founder of Pan American Airways, had a vision to bring high-quality hotel accommodation to the end of every Pan Am flight route. This led to the first InterContinental being opened in 1949, the Hotel Grande in Belém, Brazil. From here InterContinental Hotels & Resorts expanded steadily to become the world’s first truly international luxury hospitality brand. The brand’s ethos is to provide insightful, meaningful experiences that enhance our guests’ feeling that they are in a global club. Bass acquired the InterContinental brand in 1998, adding it to our brand portfolio. Front cover Crowne Plaza Resort, Xishuangbanna, People's Republic of China 178 hotels; 60,103 rooms open 51 hotels in the pipeline Contents OVERVIEW STRATEGIC REPORT GOVERNANCE GROUP FINANCIAL STATEMENTS PARENT COMPANY FINANCIAL STATEMENTS Overview: 2 The IHG story 4 Chairman’s statement 6 Chief Executive Officer’s review Strategic Report: 10 Industry overview 12 Industry performance in 2013 14 IHG at a glance 16 Our business model 17 Our preferred...
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...Table of Contents Executive summary 1.0 Introduction 2.0 Research Methodology 3.0 Secondary Data 3.1 The 2011 retail and leisure report prepared by DTZ for Canterbury City Council 3.2 The 2014 Canterbury District Local Plan Publication Draft (CDLP Publication Draft) 3.3 Canterbury.gov.com (official city council website) 3.4 Canterbury.co.uk (official tourism website) 3.5 The 2013 consumer lifestyle in the UK report by Euromonitor 4.0 Primary Data 4.1 Focus Groups 4.2 One-to-one interviews 4.3 Questionnaire 4.4 Sampling 5.0 Results and Analysis 6.0 Conclusion 7.0 Appendices 7.1 Appendix 1: Focus Group Transcripts 7.2 Appendix 2: One-to-one interview Transcript 7.3 Appendix 3: Questionnaire 8.0 Bibliography Executive Summary This report was commissioned by Canterbury City Council to investigate the demand for current and new leisure facilities. These researchers have also determined how the parent market could affect the demand for local businesses and tourist attractions. To conduct this study researchers had to formulate some research aims and objectives. The research design involved collecting qualitative data through focus groups and one-to-one interviews as primary data however quantitative research was conducted through designing an online survey which was distributed to a sample of 107 people. The collection of secondary research helped identify the gaps within the current leisure market and provided a broad overview of the different...
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...22/11/2012 |HNC/HND in Business Pathways Interim Assignment HNBS121 Human Resource Management | |Hoda Ahmed Ibrahim ID:10799 | [pic] CONTENTS Task 1 (1.1) • Human Resource Management vs. Personnel Management…………...Page 3-5 (1.2) • Human Resource (Role & Functions)………………………………......................Page 6-8 Human Resource Managers and Line Managers (1.3) • Impact of Legal Framework ………………..................................................Page 9-10 Equal Opportunities, Employment Legislation and Discrimination Task 2 (2.1) Tesco and Scottish Power Case Study • Human Resource Planning & Stages……………………….......................Page 11-12 (2.2) Tesco and Scottish Power Case Study • Compare Recruitment and Selection …………………………………… Page 13-14 List of References • Authors…………………………………………………................Page 15 • Internet Source ………………………………….……………..Page 16 1.1 Human Resource Management vs. Personnel Management Human Resources Management developed from the origins of Personal Management. Personal Management helps in dealing with the management of people working within an organisation. It primarily focuses on systems that provide the foundations of employment. This method is used to ensure these systems are developed,...
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...INTERNET VS STORE-BASED SHOPPING: THE GLOBAL MOVE TOWARDS OMNICHANNEL RETAILING Euromonitor International August 2014 INTERNET VS STORE -BASED SHOPPING: THE GLOBAL MOVE TOW ARDS OMNICHANNEL RETAILING Passport I LIST OF CONTENTS AND TABLES Executive Summary ..................................................................................................................... 1 Growth Drivers .......................................................................................................................... 1 Internet Retailing Trends .......................................................................................................... 2 Chart 1 Global Internet Sales by Category 2013....................................................... 2 Behaviour and Characteristics of Online Shoppers .................................................................. 3 Retailer Strategies .................................................................................................................... 4 Outlook ..................................................................................................................................... 6 Summary 1 Opportunities and Threats to Retailers ......................................................... 6 Introduction................................................................................................................................... 7 A New Way of Shopping ...................................................
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