...insights of various strengths and weakness I possess and the various things which I want to develop during the course of my HND programme both in respect to my personal and professional development. It also gives out steps of how to achieve the same. Introduction I believe in the philosophy of improving myself as much as I can and in whatever way possible. I believe as surroundings change the challenge is to adjust to the change surrounding and try to adapt and learn what the new environment has in store for you. I believe each day bring a lot of opportunities for growth. My biggest strength I believe is that I believe in power of positive thinking and my utmost faith is in the fact that whatever happens, happens for good reason, so no matter how hard times I see, I take it as means for me to learning new things out of the whole experience and this make the journey of life more easy. Self-Reflection In my course or HND Hospitality Management and various PPD sessions which included the skills audit, time management questionnaire had helped me to do a self-analysis, of my own personality. Though there are various traits that I came across while answering the questions to the Kolb’s learning cycle and vak/vark learning styles self-assessment questionnaire, there were certain key features that I realized and found them to be useful in my HND programme and going further from here. The following chart depicts the SWOT analysis of me. Strengths Positive Thinking...
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...Unit Assignment Assignment front sheet |Qualification |Unit number and title | |Pearson BTEC HND Diploma in Hospitality Management |Unit 6 Rooms Division Operations Management | |Student name |Assessor name | | | | |Date issued |Completion date |Submitted on | |05th January 2015 |08th March 2015 | | | | | |Assignment title |Rooms Division Operations Management | |Learning Outcome |Assessment |In this assessment you will have the opportunity to present evidence |Task no. | | ...
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...HND Hospitality Management Assignment brief | Qualification | BTEC HND Level 5 Hospitality Management (QCF) | Unit number and title | Unit 3 : Customer service | Start date | 1/11/2012 | Deadline | 22/11/2012 | Assessor name | Pratika Teyssedou | | Assignment title | Customer Service Scene: Ibis Hotels | The Purpose of this assignment is to: Understanding of customer service policies and the purpose of promoting a customer-focused culture and to gain skills to provide customer service. | Scenario : Ibis Hotels, the worldwide economy hotel brand of the Accor group, offers consistent quality accommodation and services in all its hotels, for the best local value: a well-designed and fully-equipped en-suite bedroom, major hotel services available 24/7 and a wide choice of on-site food and beverage options.As a world player in the economy hotel sector, Ibis Hotels is the European pioneer and leader in its market. It stands out because it is able to provide top quality services and amenities within a convivial atmosphere at the best value for money.Established on all five continents, Ibis is developing a worldwide network of ideally located, simple, modern and friendly hotels.Ibis offers all the facilities expected from a modern hotel, provided by dynamic teams committed to meeting customer needs round the clock. What’s more, Ibis is the first hotel chain to be awarded ISO 9001 certification in recognition of its services quality level.Because...
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...[pic] Higher National Diploma in Hospitality Management ASSIGNMENT COVER SHEET Please complete ALL sections below. Student I.D. Surname: First Name: Programme: Tutor’s Name Submitted to: My Page UNIT Name: Submission date: Assignment title: Full Brief For Tourist Destinatons |LO1 Understand the scope of key UK and |1.1 analyse main tourist destinations and generators of the world in terms of visitor numbers and income generation | |worldwide tourist destinations |1.2 analyse statistics to determine tourism destination trends and predict future trends | |LO2 Understand the cultural, |2.1 analyse cultural, social and physical features of tourist destinations explaining their appeal to tourists | |social and physical features |2.2 compare features of developing and leading tourist destinations | |of tourist destinations | | |LO3 Understand how the |3.1 compare the appeal of current leading tourist destinations with that of currently developing tourist...
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...Assignment Front Sheet Qualification | Unit Number and Title | Pearson BTEC Level 5 HND Diploma Business/Pearson BTEC Level 5 HND Diploma in HospitalityManagement | Unit 33: Small Business Enterprise | Student Name | Student No. | | | Assessor name | Dr Francis Offeh | Date of Issue | Completion date | Submitted on | 27/01/2014 | 07/03/2014 | | Assignment title Cambridge Satchel Company LearningOutcome | Learning outcome | Assessment criteria | In this assessment you will have the opportunity topresent evidence that shows you are able to | TaskNo. | Evidence(Page no) | LO1 | Be able toinvestigate the performance of a selected small business enterprise | 1.1 | Produce a profile of aselected small business identifyingits strengths and weaknesses | 1 | | | | 1.2 | Carry out an analysis of the business using comparativemeasures of performance | 1 | | LO2 | Be able to proposechangesto improve managementand businessperformance | 2.1 | recommend with justification, appropriate actions toovercome the identified weaknesses in the business | 2 | | | | 2.2 | analyse ways in which existing performance couldbemaintained and strengthened | 2 | | | | 2.3 | recommend with justification,new areas in which the business could be expanded | 2 | | LO3 | Be able to revise | 3.1 | produce an assessment of existing business objectives | 3 | | | businessobjectives and plans to incorporate proposed changes | | and plans | | | ...
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...ASSESSMENT FRONT SHEET Programme: BTEC Higher National Diploma (HND) in Business Unit Number and Title: Marketing Planning (Unit 19) Unit Level: Level 5 Unit Code: Y/601/1259 Module Tutor: BM Razzak Email: razzak@londonchurchillcollege.co.uk Date Set: 10/05/2015 Key dates Distribution date: 27/05/2015 Submission date: 1st July 2015 Return date: 4 weeks after submission Introduction Effective planning is essential for any marketing activity to ensure that an organisation realises its marketing objectives. Without planning, marketing activity can be inappropriate and waste resources and opportunities. This unit introduces learners to different ways of auditing, to looking at how internal and external factors can influence marketing planning for an organisation, in order to build up a picture of the marketplace. Learners will gain an understanding of the main barriers to marketing planning, the effects of barriers, and how these can be avoided or overcome. Ethical issues in marketing are important in terms of how an organisation and its products are perceived by customers and employees, and can affect the overall ethos and ultimate success of the organisation. This unit will enable learners to investigate and examine how exemplar organisations have been affected by ethical issues, how they deal with them, and how ethical issues should be taken into account when developing marketing plans. On completion of this...
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...Thi BICH HOANG EHWLC- HND Hospitality Management small business enterprise assignment 1 student: thi bich hoang id: 928469 Thi BICH HOANG EHWLC- HND Hospitality Management small business enterprise assignment 1 student: thi bich hoang id: 928469 content page content page 1. Introduction of small business enterprise 3 2. Business profile of Coffee Lounge woolwich 4 - business, administation and contact information 4 - introduction 4 - strategy 4 - business concept 5 - management and ownership 5-6 - Current customer 6 - attachment and support document 6 3. Busniess Analysis. 6 - PEST analyisis 6-7 - swot analysis 7-8 4. Competitive analysis. 8-9 5. REcommendations for strengths and weaknesses 10 6. Suggesttions for New Areas to expand 10-11 7. conclusion 11 8. bibliography 12 Introduction A small-scale enterprise is a business that recruits a small number of labour and does not have a high volume of sales. With those enterprises like that are generally privately owned and operated sole proprietorships, corporations or partnerships. (smallbusiness.chron.com, 2014). As involved with a small business, the report following investigated the competitiveness of The Coffee Lounge Woolwich which...
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...on Gender difference of students on motivational factors to study Hospitality management in National University Motivational Factors 1. Social Status 2. Job opportunities 3. Modern major 4. Special interest 5. Attractive major 6. Ease in studying 7. Fulfill dreams Female Male First, this Conceptual Framework is made up the two journals I had: “Motivation of Students to study Tourism Hospitality programs.” By Bashar Aref Alhaj Mohammad and Hamam Talal Alsaleh and “Students Motivation and Preference of Studying Hospitality and Tourism Management Programmes in Polytechnics: A Case Study Ho Polytechnic” By Appaw-Agbola Esther Theresa. It explains the different motivational factors that the students may get if they took Hospitality as their preferred journey. These factors can provide students some motivations that will help them why they study Hospitality Management. This framework is also made because as a researcher, we want to see the difference between the motivational factors which are the following: Social status, Job opportunities, Modern major, Special interest, Attractive major, Ease in studying and Fulfillment of dreams, of both male and female students that are going to be in the hospitality management in National University. Significance of the study This study aims to motivate the incoming freshmen who will take Hospitality management at National University. It also helps the researcher to research...
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...this issue. The latest issue can be found on the Edexcel website: www.edexcel.com References to third-party material made in this specification are made in good faith. Edexcel does not endorse, approve or accept responsibility for the content of materials, which may be subject to change, or any opinions expressed therein. (Material may include textbooks, journals, magazines and other publications and websites.) Authorised by Roger Beard Prepared by Susan Hoxley Publications Code BH029073 All the material in this publication is copyright © Edexcel Limited 2011 Edexcel BTEC Level 4 HNC Diploma in Business Edexcel BTEC Level 5 HND Diploma in Business Edexcel BTEC Level 5 HND Diploma in Business (Accounting) Edexcel BTEC Level 5 HND Diploma in Business (Management) Edexcel BTEC Level 5 HND Diploma in Business (Marketing) Edexcel BTEC Level 5 HND Diploma in Business (Human...
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...NATIONAL ECONOMICS UNIVERSITY BTEC HND IN BUSINESS (MANAGEMENT) Assignment Cover Sheet NATIONAL ECONOMICS UNIVERSITY BTEC HND IN BUSINESS (MANAGEMENT) Assignment Cover Sheet NAME OF STUDENT | Nguyễn Hùng Chiên | REGISTRATION NO. | 10120115 | UNIT TITLE | Business Environment | ASSIGNMENT TITLE | Individual Assignment | DURATION | | ASSIGNMENT NO | 1 of 2 | ASSESSOR NAME | Daniel Vanhoutte | SUBMISSION DEADLINE | Tuesday, 16 October 2012 | ------------------------------------------------- ------------------------------------------------- I, __________________________ hereby confirm that this assignment is my own work and not copied or plagiarized from any source. I have referenced the sources from which information is obtained by me for this assignment. ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- ________________________________ _________________________ ------------------------------------------------- ------------------------------------------------- Signature Date ------------------------------------------------- -------------------------------------...
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...BTEC QCF HND in Hospitality Management Investigating Rooms Division Submitted to: Chris Maugino Submitted by: Md Rashedul Hasan, Date: 15.08.2011 1 Acknowledgement I would like to give my special thanks to my course teacher Chris Maugino for giving me such kind of excellent opportunity to prepare the interesting assignment and proper guidance to complete this work. I am grateful to my friends for their help and support when preparing this assignment especially in group study. I also give thanks to the manager of Park Plaza Sherlock Holmes who helped me a lot to make my report on interior design successfully. Other staff also helped me that make my report very easy and interesting. They are such a good person and gave me the full information as well as the data to complete this report. Finally, I like to say that, I have prepared this assignment from own experience. I am ready to accept my unwilling errors and omission which belong to me. 2 Table of content 1. Title Page ...........................................1 2. Table of Content.................................. 3 3. Introduction........................................ 4 4. Activity 2..............................................5 5. Activity 3..............................................17 6. Activity 4 ..............................................22 7. Activity 5...............................................28 8. Activity 7..............................................38 9. Activity...
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...------------------------------------------------- ------------------------------------------------- LONDON CHURCHILL COLLEGE Programme: BTEC Higher National Diploma (HND) Hospitality Management Unit Number and Title: Customer Service Unit Level: QCF Level 4 (J/601/1790) Module Tutor: Areti Karali Email: a.karali@londoonchurchillcollege.co.uk Date Set: 03/10/2012 Learner’s name and statement of authenticity Learner’s Name: Martin Gonzalez Perez Learner’s ID: LCC 20123627 Date handed-in: 18/12/2012 I certify that the work submitted for this assignment is my own. Where the work of others has been used to support my work then credit has been acknowledged. Signature: ……………………. Date: 18/12/2012 Learner’s name and statement of authenticity Learner’s Name: Martin Gonzalez Perez Learner’s ID: LCC 20123627 Date handed-in: 18/12/2012 I certify that the work submitted for this assignment is my own. Where the work of others has been used to support my work then credit has been acknowledged. Signature: ……………………. Date: 18/12/2012 TABLE OF CONTENTS I. Introduction__________________________________________________________________________2 1. Customer service policies within business and service context_______________________________3 1.1 Discuss reasons for using customer service policies...
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...Beacon International College Course: Pearson BTEC Level 5 HND in Hospitality Management Unit: Finance in the Hospitality Industry Assignment No: 1 Name: Yau Chiu Wai(Sam) Submission: 4/12/2014 1. Identify and review the possible sources of funding that can be used for SEAFRONT hotel new business venture. Explore variety of options, discuss the advantage and disadvantages to assist you to derive the best possible approach. For building guest houses for SEAFRONT hotel, there are several possible sources of funding that can be used for the hotel new business venture. Bank loans is one of the possible sources of funding for SEAFRONT hotel to build guest houses. However, borrowing money from banks is not easy because the bankers may reject your application of business loans even though you have planned meticulously. Therefore, before asking for the banker's application of business loans, we first seek and choose the type of loan that is suitable to our business, then we have to prepare a detailed plan about the new business for presenting to the banker. In the detailed plan, we have to tell the banker what is our new business, why and how we start this new business, the probably amount of money we need for the business and usage of the money such as building guest houses and decorating of the guest houses, also talk to the banker about the perspective of the new business and our expectation to the future of the business. Moreover, apart from a detailed plan, we...
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...TOURISM ON HOTEL DEVELOPMENT (A STUDY OF SHERATON HOTEL, IKEJA, LAGOS) A RESEARCH PROJECT SUBMITTED BY ODEODE FAITH EBANEHITA (Matric. No: RUN06-07/925) IN PARTIAL FULFILMENT OF REQUIREMENTS FOR THE AWARD BACHELOR OF SCIENCE (B. SC) DEGREE IN TOURISM MANAGEMENT TO THE DEPARTMENT OF TRANSPORT AND TOURISM STUDIES, COLLEGE OF MANAGEMENT SCIENCES, REDEEMER’S UNIVERSITY, OGUN STATE. MAY 2010 CERTIFICATION I certify that this research project titled ECONOMIC IMPACT OF TOURISM ON HOTEL DEVELOPMENT (A STUDY OF SHERATON HOTEL, IKEJA, LAGOS) .................................................................................................. Was conducted and written by ODEODE FAITH EBANEHITA Run06-07/925 ........................................................ ........................ Name Matric No Under my supervision In partial fulfilment of the requirement for the award of (B. SC) TOURISM MANAGEMENT ............................................................. In the College of Management Sciences Redeemer’s University, Redemption City, Ogun State, Nigeria Mrs. A.O. Idowu Dr. (Mrs.) B.O. Adeleke _______________________ ____________________ Name, Signature and Date ...
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...BTEC Level 3 -90 credits Diploma in business Unit13. Recruitment and Selection in Business Level 3 10 Credits Abdulkadir Shire Note: If the assignment brief has mentioned a specific organisation the learner may still choose any other organisation of his/her choice to answer the tasks ASSINMENT BRIEF BAILEY BUS & COACH COMPANY You work as an administrative officer in the Human Resources department of Bailey Bus & Coach Company, a large, family-owned company located in your town. The Human Resources Manager is Ahmed Fawzi and you report directly to him. The company has expanded a great deal in the past 12 months, mainly because of the acquisition of new contracts and the expansion of the coach tours into Europe. A development project is also ongoing which is investigating the feasibility of starting a new taxi or private hire vehicle business in the near future. This expansion in the business has increased the workload on the administrators. There are more drivers, more bus routes, and an increase in tours which have all led to more customers, more enquiries and a greater volume of incoming telephone calls and paperwork. The current senior administrative officer working in the General Office, Frances Duggan is struggling to hold things together and it has been decided to create a new post of Office Manager. Ahmed has asked you to help him with recruiting the new Office Manager and he will send you an email detailing...
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