Free Essay

Hoffmaster Case

In:

Submitted By kevcav91
Words 1765
Pages 8
Final Exam: Hoffmaster Case
Introduction:
Hoffmaster, a privately held producer and seller of disposable tableware, has experienced numerous challenges since their founding in 1947, but has prevailed positioning itself as a leader in their industry. Through acquisitions and mergers with companies such as Innoware Paper, Hoffmaster has become a “market-leading designer, manufacturer, and supplier of premium disposable tableware to consumer retail and foodservice.” While touted as a market-leader and with recent expansion into the e-commerce realm, Hoffmaster recognizes that constant innovation is the key to staying ahead of their competitors. With an already saturated U.S. market, the question is “how does Hoffmaster grow from here?”

Analysis From humble beginnings as a paper napkin manufacturer with four employees, Hoffmaster has grown to a leader in the disposable tableware industry with an estimated $900 million in revenue for 2013. Through horizontal integration involving a series of acquisitions and mergers, Hoffmaster has achieved relatively high level of related-product diversification within the disposable tableware industry with sales of napkins, plates, table covers, placemats, etc. With related products Hoffmaster was able to split into two functional divisions: Creative Converting Consumer Division which makes up 55% of total revenue and Hoffmaster Foodservice Division accounting for the remaining 45%. Both of these distribution channels are supplied with a “decorated, premium product that is sturdy” indicating a differentiation strategy aiming to increase the perceived value of their goods. Using these business and corporate-level strategies, Hoffmaster has captured 13% of the consumer market and is a leader in the foodservice division.
While boasting revenue close to $1 billion, Hoffmaster is not geographically diversified as 96% of sales are made in the United States with only 2% outside of North America. Fortunately for Hoffmaster, the United States currently is the world’s largest market for foodservice disposables accounting for 37% of global sales. While U.S. will remain the largest market in 2015, much of the 4.8% global disposable serviceware growth can be attributed to regions outside of North America, particularly in the foodservice disposables sector. So let’s take a look at a markets as to what their competitive landscape looks like. * China: Recently touted as the “new fast food nation”, China will likely account for 28% of global foodservice disposables growth through 2015. This is due in large part to the alarming growth of fast food restaurants with brands such as KFC opening a new restaurant every day in China. To couple the increasing demand for foodservice disposables, China is facing significant political pressure to reduce or find an alternative to their use of wooden chopsticks that results in massive deforestation. * India: Alike China, India is seeing a spike in the fast-food market as it is expected to double by 2016 to $1.1 billion which will likely fuel a demand for foodservice disposables. Unfortunately, India is “decades behind China” in infrastructure development which poses a significant threat to entry and growth. * Russia: Since the end of the presidency of Vladimir Putin, Russia has achieved a “macroeconomic revolution.” This revolution has increased Russia’s global participation to the point that U.S. fast-food has penetrated the market again presenting significant room for disposable foodware growth. Yet, corruption and inefficiency in the Russian government creates a difficult political environment for new business. * Western Europe: With the least growth expected to come from Western Europe, this market is fairly saturated alike the United States. * Canada: With a slowing economy in Canada, minimal growth in their disposable tableware sector is expected as well. Nonetheless, its close proximity makes it an attractive area for expansion. * Central &South America: Particularly in Mexico, Brazil, and Chile fast-food chains have penetrated their markets. As with any developing economy, political instability is present meaning long-term profitability may be threatened.
A common theme in the regions discussed aside from North America and Western Europe is an increasing demand for foodservice disposables that has piggy backed the westernization of these regions. Although these regions are attractive because this potential growth, close watch of political stability and social norms are needed.

Porter 5 Forces Model | Threat of New EntrantsMedium-High | Bargaining Power of SuppliersMedium | Bargaining Power of BuyersHigh | Threats of Substitute Products or servicesHigh | Rivalry among Existing CompetitorsMedium | * Low customer Switching cost * High Capital Requirements * Propreiteary Technology | * Differentiated Products * No Substitutes readily available | * Few Large Buyers * Standardized Products * No Switching cost | * Low switching cost * Offers attractive Price | * Few Competitors * High Industry Growth * Many Direct Substitutes |

SWOT | Strength * Diversification, ability to have different designs * Sturdy/Quality of product | Weakness * No Factories international * Brand Name * Smaller Firm Compare to Competitors | Opportunities * International Industry Increasing * Customers Growth * Money Supply | Threats * Cost of Shipping Products * Competitors Internationally * Culture Change |
Pestel Analysis:
Political: Instability in developing nations, increase in corporate taxes and United States healthcare reform.
Economical: The global economy is starting to recover after the 2008 financial crisis, consumer spending is starting to rebound, and costumers are beginning to eat at restaurants more.
Sociocultural: Out of house eating is continuing to grow in popularity and need for disposable products continues to grow as foreign countries become more westernized.
Technological: Technology improvements are focused on lowering the cost of producing the products as the low cost producer has significant advantages in getting distribution.
Environmental: Consumers are continuing to become more and more “green” and paper products are not very green. There will be continued pressure to develop green alternatives.
Legal: International trade laws and increasing regulation will face the paper industry.

Diagnosis:
There is no doubt that not generating enough sales outside the United States is a major issue that Hoffmaster faces. However, opportunities are coming up and Hoffmaster must act on them to gain the market share needed to be a recognized worldwide company. Looking at the numbers, worldwide demand for foodservice disposables is expected to increase 5.4% per year to $53.3 billion in 2015. This creates a huge opportunity for Hoffmaster to gain the increase demand by expanded international more. As mentioned before China and India are expecting to have the greatest growth by having a 7.7% growth rate between 2010-2015. Hoffmaster should focus most of their international sales towards the Asia/Pacific area of the world.

Looking at the industry, Disposable service ware, including cups, dinnerware, and utensils, will remain the largest segment while disposable packaging will grow the fastest. Putting this in consideration, this creates an opportunity to have Hoffmaster introduce disposable silverware in Asia. For example introducing new products to the market like plastic chopsticks and other disposable silverware. Hoffmaster does a terrific job gaining seasonal and creating unique designs for their specific target market. The company diversifies well by creating more of an interest to buy their product for specific people. Expanding the company to Asia, well create more opportunities to diversify and create new products such like Chinese New Year’s theme. Creating products like these could help Hoffmaster to gain the competitive advantage of the industry in Asia/Pacific area. Bottom line is that “opportunities can be found in developed countries, especially for higher-cost degradable, recycled content and other green products in areas with bans on polystyrene foam disposables.”

Another opportunity that Hoffmaster can act on is that “Costco plans to open 150 new stores worldwide between 2013 and 2018.” Costco is one of our major customers that supplies are product and we need to keep a sustainable relationship them. Since Costco is planning to go international in Canada, Mexico, Australia, Korea, Japan, and Spain, this would create the perfect opportunity to enter these nations with them and gaining the market share on the expanding demand of the industry.

The problems that Hoffmaster can face going into international markets are that “Many disposable paper products are bulky and it is not cost effective to ship them long distances.” This is a concern for the industry since it is growing worldwide. Hoffmaster will need to find a way to create or ship their products overseas to Asia and other continents. Having a developed network of plants all around the world could help minimize shipping cost.

Feasible Solutions:
We have developed three possible solutions for Hoffmaster to expand globally, specifically into the Asian market. The first option would be to simply continue production in the US and export their goods around the world. This option carries the least amount of risk, but would be difficult to be effective and shipping the goods would be very expensive. The second option would be to build a global production and distribution network. This would require large capital investments but has the potential to be very profitable. Hoffmaster could develop factories and distribution centers throughout Asia to produce local products. This would require significant more legal and accounting work, as they would have to meet the local requirements. The final option would be to acquire a local Asian paper products company with an existing network already in place. This option would be expensive, but less risky than developing their own network as the existing company would already have knowledge of the local business landscape.

Implementation: (I think this needs more I just don't know what to put…)
We believe that Hoffmaster should choose the riskiest alternative and develop its own global production and distribution network. This will require a lot of work but the possible rewards will be great. Hoffmaster will need to do background work to determine where to build its network, become experts at local compliance, and work with local governments. This will be a long process but once complete, Hoffmaster can begin producing products to meet the demands of the local Asian consumers.
Conclusion:

Works Cited
Bloomberg News. "Waistlines Grow in Mexico, Chile, and Brazil." New Jersey News. N.p., n.d. Web. 03 Dec. 2013.
"China: The New Fast Food Nation." CNNMoney. Cable News Network, 13 July 2010. Web. 04 Dec. 2013.
Dewey, Caitlin. "China's Disposable Chopstick Addiction." Washingtonpost.com. Washington Post, 14 Mar. 2013. Web.
Infrastructure India: A Long Road Ahead." Infrastructure India: A Long Road Ahead. N.p., n.d. Web. 04 Dec. 2013.
Rothaermel, Frank T. Strategic Management: Concepts & Cases. New York: McGraw-Hill Irwin, 2013. Print.
"Six Things You Need to Know about Business in Russia." - HSBC Global Connections. N.p., n.d. Web. 04 Dec. 2013.
"The Volume of the World Market of Disposable Tableware Will Reach 48,6 Billion USD in 2013." Profitable Hospitality. N.p., n.d. Web. 04 Dec. 2013.

--------------------------------------------
[ 1 ]. Hoffmaster case
[ 2 ]. Rothaerme1 pg. 43
[ 3 ]. Volume
[ 4 ]. Ibid.
[ 5 ]. China
[ 6 ]. Dewey
[ 7 ]. Infrastrucutre
[ 8 ]. Six
[ 9 ]. Waistlines

Similar Documents

Free Essay

Family

...With these developments, it is obvious that conflicts between parties of different nationalities occur and liability to tax on income of foreigners especially among those engaging in trading venture. Whilst the laws affecting domicile and residence may be sufficiently settled, it is paramount for courts to pursue a detailed analysis to ascertain specific preliminary issues so as to avoid controversial rulings. Courts often handle numerous financial cases that involve what can be best described as foreign or international elements. In such cases, court must decide whether it has the jurisdiction under the Family Law Act 1975 to make a decision on such cases. In the event that it is determined that the court is invested with the jurisdiction to determine the case, the court has to consider whether there is a system of law in foreign country that also has the jurisdiction to handle the case. As it was addressed in the case Attorney General of New Zealand v Ortiz [1984] AC 1, these benefits and costs to either party if the case resolution is made in foreign country as compared with the apparent country should also be a subject of concern. [1] Legal systems in most countries around the world adopt community property regime, which takes effect at the inception of marriage or at the time of divorce. For instance, California and Massachusetts in the United States have adopted community property regimes that support equal division of assets upon divorce. However, this provision...

Words: 659 - Pages: 3

Premium Essay

None

...Adapted from Bernhardt & Kinnear (1988). Cases in marketing management, pp. 6-16. Plano, TX: Business Publications, Inc. Pay careful attention to the following points. They are often used by instructors to evaluate either a written or oral analysis. 1. Be complete. Each area of the situation analysis must be discussed, problems and opportunities identified, alternative presented and evaluated using the situation analysis and relevant financial analysis, and a decision must be made. An analysis that omits part of the situation analysis or only recognizes one alternative is not a good analysis. Second, each area must be covered in-depth and within insight. 2. Avoid rehashing case facts. Every case has a lot of factual information. A good analysis uses facts that are relevant to the situation at hand to make summary points of analysis. A poor analysis just restates or rehashes theses facts without making relevant summary comments. 3. Make reasonable assumptions. Every case is incomplete in terms of some piece of information that you would like to have. A good case analysis must make realistic assumptions to fill in the gaps of information in the case. For example, the case may not describe the purchase decision process for the product of interest. A poor analysis would either omit mentioning this or just state that no information is available. A good analysis would attempt to present this purchase decision process by classifying the product and drawing upon real life...

Words: 487 - Pages: 2

Free Essay

Save Me

...are given. It is understandable then that we should seek out more opportunities to apply our skills and make more positive impacts within our jurisdictions. It is this general attitude that led us to get involved in investigating cold cases. How We Got Started Mark had, for several years, been consulting with our Coroner’s Division as a forensic anthropologist. During this time he came to learn that there were numerous coroners’ cases in which the identity of the decedent was unknown. These cases were kept in three-ring binders on a shelf in the Sergeant’s office. Over the years, in the course of this forensic work, we would discuss these cases and the progress that was being made on them. The conversation usually ran along the lines of us asking “any luck with that 1980 homicide victim?” and the sergeant answering “well, we’ve gotten so many new cases that I haven’t been able to even look at it yet.” This went on for a few years and through two different sergeants. One day we, as a crime analysis unit, were brainstorming about how we could broaden our “client base”, as it were. We had been successful in integrating ourselves into our Investigations Bureau and had been involved in numerous major cases. And, of course, we had always been active in producing tactical and strategic analyses for our patrol personnel. But we knew that we could be doing more, particularly given the size and responsibilities of our agency. It was during...

Words: 412 - Pages: 2

Free Essay

Business Case

...BUSINESS CASE Presented to the Accountancy Department De La Salle University In partial fulfillment Of the course requirements In ACCTBA2 (C33) March 2, 2015 A stakeholder is typically concerned with an organization delivering intended results and meeting its financial objectives. In general, a stakeholder can be one of two types: internal (from within an organization) or external (outside of an organization). The stakeholders in this situation are Lanie Marquez and Tim Rodriguez who are also partners in the retail distribution business and their capital contributions are as follows P500,000 and P300,000 respectively they are an internal stakeholder since they are also the owners. The total Capital of both stakeholders is P800,000 and with a monthly salary for both partners at P15,000 on the assumption that both of them will contribute to manage the business equally. Assuming that both managed the business equally the total salary for the year for Lanie and Tim are P180,000 each. They share profit and loss equally and no interest will be given on capital contributed. The problem for this situation is that Lanie is starting to get concerned with the behavior of her other partner Tim. He only manages the business 50% of the time, which will mean that his salary of P15,000 will need to decrease by also 50% since he does not manage the business equally with his partner. The business has seen a downturn in the profit outcome and for the current financial...

Words: 758 - Pages: 4

Premium Essay

Ralph's Grocery Case Summary

...Ralph’s Grocery and United Food and Commercial Workers Union The case that I chose for the week 6 critical thinking assignment concerns Ralph’s Grocery Company, located in California. It applies to this week’s material due to the fact that the case involves unlawful suspension and discharge of an employee, as reviewed by the National Labor Relations Board. Background In May 2011, Vittorio Razi was an employee at Ralph’s Grocery and was suspended and terminated after he refused to take a drug test without first consulting with his UFCW Local 324 representative. The company (Respondent) says that on the day in question, Razi’s behavior was in question, acting nervous, anxious, agitated, and slurred speech. After a couple managers discussed the...

Words: 750 - Pages: 3

Premium Essay

Chromogens Affecting Wealth Wear Staining Teeth

... Many people wonder why their own teeth stain so easily. The enamel on your teeth and chromogens are what stains your teeth, but what exact beverage stains teeth the most? I chose this topic because I was curious to know what stains teeth the most. It affects us daily because it could rot your teeth or you can’t pick up hot chicks anymore. So what causes teeth to stain? The temperature causes teeth to expand or contract making it easier for stains. So hot and cold drinks affect that. Color in foods and beverages come from chromogens. Chromogens are intensely pigmented compounds that stick to teeth enamel. Chromogens cause a lot of trouble when they mix and react with other stain causing and stain promoting factors. Tannis may be natural or synthetic tannis is another factor that stains teeth. Tooth enamel is porous making it extremely susceptible to stains. The darker the liquid the darker the stain. There are some examples that stain teeth. Not only sodas bad but also Gatorade. Beets are bad for you also. Mostly cause they’re concentrated. Berries dark skins stain teeth. Ketchup is also really bad because of its bright red color and high levels of acid. Dark liquids and sauces you put on your foods also stain teeth. Colored candy and popsicles both contain colorants that will transfer to the teeth and embed in the porous enamel. Fruit juices, especially grape and cranberry, leave a colorful tinge on the teeth and tongue. Colored sodas instantly discolor teeth. The citric acids...

Words: 594 - Pages: 3

Free Essay

Fin 571

...efficient investigative products and services. As a result, the coverage requirements for ANACI and NACLC investigations have been enhanced to support a common content baseline for all agencies. Note that these enhancements apply only to those ANACI and NACLC cases submitted on an SF 86. The purpose of this FIN is to provide you with information concerning what case coverage changes have been made. The case price adjustments necessary to support these changes will be reflected in the FY 2007 case prices. ANACIINACLC Cases Currently, listed and developed issues which are identified in ANACI and NACLC cases (for non-DoD customers) are not pursued beyond the normal scope of the investigation. These cases are returned to the requesting agency so that the agency may decide whether to adjudicate the case based upon the information in hand, conduct additional follow-up themselves, or request a Reimbursable Suitability Investigation (RSI) from FISD to cover the additional issues. Beginning with FY 2007, expansion of these issues will become a standard part of both the ANACI and NACLC products. Effective October 1, 2006, issues apparent at scheduling or developed during the course of the investigation and which fall within the 5-year case coverage period, unless otherwise noted, will be expanded upon according to the following chart (exception: issues which are known to have been covered in previous investigations, or which would reasonably have been expected to...

Words: 772 - Pages: 4

Free Essay

Getting Ready for a Midterm

...find that you would like even more time. I recommend that you enter the exam promptly since I will make deductions for those exceeding the 9:00 o'clock end time even if you enter late. Third, know that the legal reasoning essay will come from Module 4 on immunity. The variety of scenarios in that question will force you to think about and explain the nuances between sovereign and personal immunity, between absolute and qualified immunity, about loss of immunity, etc. You will want to understand all four cases from that module well before the exam. I will expect specific citations to the cases and the principles that they enunciate. An additional case that might be useful for you to look at is Canton v. Harris. A second question will address the rulemaking process and the principles underlying it. You should "walk into" the exam (in a virtual sense) with a clear sense of a fully articulated rulemaking process, so that you can pick and choose elements as appropriate in the case you will be presented. The third question will be drawn from the text regarding the Constitutional framework. Finally, remember that "open book" exams can be as challenging as closed book because the "bar" (the expectation) is higher. I think you will find that prior preparation will make a good deal of difference. As stated before, when you open the exam, answer the questions initially in word and copy it back to the exam. That way, you will not lose work, time...

Words: 342 - Pages: 2

Premium Essay

Compensation Culture

...in which it is acceptable for anyone who has suffered a personal injury to seek compensatory damages through litigation from someone connected with the injury. It’s the idea that for every accident someone is at fault. For every injury, there is someone to blame. And, perhaps most damaging, for every accident, there is someone to pay. There are so many ridicilous cases througout history where people sue somebody or some company for no reason and get a lot of money from them. For example . A caretaker fell off a ladder and sued the local authority for not training him to use a ladder - and won.He could get up to 50.000 pounds compensation. One former ex policeman received nearly £90,000 compensation for the trauma of seeing a woman die after he crashed into her car during a 999 call .The husband of the woman killed by the policeman received £16,000 compensation. Policemen cause a tremendous number of accidents - so many, indeed, that one force has stopped its drivers from speeding. The effect is damaging to society. The courts become clogged up with greedy people out for themselves, many with no real case at all while other people with real compensation claims, the people disabled in accidents, crippled in operations or people who have lost loved ones due clear negligent behavior. All the other who just sue somebody with ridicilous acusations should be ashamed of themselves and I hope that in the future others avoid trying to cash in just because it seems so easy...

Words: 266 - Pages: 2

Premium Essay

Business

...Case - Swisher System Corporation I. Company Background: Swisher Systems Corporation (SSC) is an industrial heating company which was established in 1949. SSC is an innovator of flexible heating products, especially with its knit and braided heating element. The heating element is multi-stranded resistance wire that is knit and braided with fibreglass and is the base technology for almost all SSC products. SSC is known in the industry as being the highest quality flexible heat supplier which produces control devices and heating cable. SSC’s competitive advantage is on the quality products which maintains higher and safer temperature that are more flexible than their competitors or other products in the market. II. Facts of the Case: A. Mike Watkins  Director of Purchasing for Swisher Systems Corporation  Solely responsible for purchasing all materials of SSC.  Has various experiences in material management prior to SSC.  Has more than thirty-five (35) years of industrial purchasing experience. B. Products at Swisher Systems  All SSC products are solutions to industrial heating applications  SSC manufactures fifty percent (50%) standard products and fifty percent (50%) custom orders. o The custom products can be applied to virtually all industries that require heating products. Industries like semi-conductors, food processing, medical, petrochemical and others.  Biggest contributor of SSC’s sales is the cloth heating jacket, though expensive...

Words: 296 - Pages: 2

Free Essay

Ism 5014-Enterprise Information Systems

...certify that I am the author of this paper and that any assistance I received in its preparation is fully acknowledge and disclosed in the paper. I have also cited any sources from which I used data, ideas of words, whether quoted directly or paraphrased. I also certify that this paper was prepared by me specifically for this course. Student Signature: z ******************************************* Instructor’s Grade on Assignment: Instructor’s Comments: The cases that we analyzed as a group as part of the class requirements were very interesting. I was able to relate to both cases especially due to the company I work for. Case number 1, was related on how to survive and adapt to a new market place. As the company I work expands, it continues to navigate and explore new markets with the different products it manufactures. Case number 2, concentrated on how pay attention to contracts and making sure one does its homework before making any type of decisions. I was able to learn from both cases different type of information system solutions and how to manage it. The group projects were very helpful by allowing us to learn how to communicate and work together as a long distance team. It was very hard at first, especially because one of the team member drop the course one week before our first project was due. However, we shined as a group and we were able to complete the project in a timely manner. I learned that the best way to get a long distance project done is...

Words: 461 - Pages: 2

Premium Essay

D Unger V. Ed Rachal Foundation Summary

...Final Case Brief FACTS: Claude D’Unger worked for the Ed Rachal Foundation. This foundation owned a ranch that shared a border with the Rio Grande. Frequently, migrants would cross through the ranch. D’Unger suspected that another ranch employee was harassing migrants. Despite being told by his CEO to drop the issue, D’Unger contacted the authorities. It came out that there was no crimes committed, and D’Unger was fired as a result of his actions. Claude D’Unger claimed that the Foundation had breached its contract and that he had been wrongfully terminated and sued on these grounds. He also sued his CEO, Paul Altheide, claiming he had commited tortious interference. The county judge who reviewed his case ruled in favor of D’Unger, but a court of appeals reversed the breach of contract and...

Words: 422 - Pages: 2

Free Essay

Business Case for Hr Self Service Systems

...Business Case for HR Self Service Systems Table of Contents Executive Summary 3 Project Overview 3 Business Case for Proposed Project 4 Conclusion 5 References 5 Executive Summary This paper addresses the business case for implementing self service in the IT industry with the aim of gaining higher efficiency for a majority of HR functions and other benefits that can be derived from improved information access. The paper also discusses the various challenges an organization might face while attempting to implement self-service. The business case for self service revolves around reducing administrative costs and gaining better efficiency. It also aims at improving the overall performance and other benefits such as information management, trend analysis and also operational efficiency. The chief argument presented here is that a self-service initiative allows the HR to concentrate more towards the core functions such as people management instead of getting burdened with administrative tasks. While self-service has the ability to improve the service expectations from HR, it may also result in some of the savings being consumed in order to meet the higher quality expectations. However, on the long run, it is bound to reduce expenses to a great extent while enhancing the quality. Self-service also enables an organization to implement flexible work and helps employees to remain connected with the organization through a centralized HR system aimed at remote...

Words: 1107 - Pages: 5

Premium Essay

Random

...Ethics At Airbus 1) In each of the cases described above who benefits and who suffers from the alleged ethical and legal lapses of Airbus? Ans – When we observe across cases, its mostly the state and the airline company who is at loss due to these legal and ethical lapses Airbus – Sabena Case: As long as Van Espen’s case does not prove anything against any party, Airbus has gained significantly from the deal as it would have earned around $5bn order from the deal. The party which suffered significant loss should be the state as the Belgian government had 50.5% stake KAC – Airbus: Airbus gained a much needed order bill of around $1.1bn and possible order of $0.9bn, the employees of KAC Mr Al Mishari and its subsidiary ALAFCO, Dr. Mallalah & Mr El Fekih possibly would have earned (only a possibility) whereas the state of Kuwait higher costs, lost cash, earned higher depreciation costs and probably had to write-off it off India Inc. & Airbus: Airbus like all other cases earned the order book despite Boeing offered a deal to the Indian government $140mn cheaper. The state and eventually the airline paid $140mn more, raising its depreciation costs, debt service costs and got hold of carriers which were not properly tested thus risking the life of passengers Across cases observed, Airbus has been smart enough to save itself a persecution almost anywhere and has got large order books worth billions of dollars acquiring half of the market share but if Airbus is found...

Words: 981 - Pages: 4

Free Essay

Engineering

...(For Course participants only) Reading Material & Work Book On Effective Noting & Drafting (Edited by Smt. Jayanthi Sriram, Asst.Director) GOVERNMENT OF INDIA INSTITUTE SECRETARIAT TRAINING & MANAGEMENT DEPARTMENT OF PERSONNEL & TRAINING ADMINISTRATIVE BLOCK, JNU CAMPUS (OLD) OLOF PALMS MARG, NEW DELHI-110067 TEL. 26105592 TELEFAX: 26104183 Revised - 2005 FORWARD In responsive administration it is obvious that the response has to be meaningful. Yet, it may not be effective unless the response time is optimised. This twin objective can be achieved through streamlining of the decision making process itself. In the Central Secretariat, as in other spheres of Government, contribution by all rungs of employees particularly by those at the cutting edge level, namely the Section Officers and Assistants, generally helps arriving at the right decision. Besides collection of information, such contributions are rendered through Noting & Drafting. Effective noting & drafting at every level, therefore, is a matter of prime concern. 2. To address this concern, we in ISTM have been according utmost importance to the inclusion of 'noting and drafting' as a subject in all our foundational and refresher Courses. Besides, focussed workshops on effective noting & drafting are also organised in large numbers. To help participants team effectively, the need for practical exercises cannot be overemphasised. Similarly,...

Words: 16883 - Pages: 68