...CHAPTER 10 Differential Cost Analysis This chapter deals with the use of differential cost analysis in financial management decision making situations. The basic premise of differential cost analysis is that different costs are treated differently in different financial management decision situations. Hence the name differential costs. Two major applications of differential cost analysis are presented. The first application is called break-even analysis. In break-even analysis, differential cost analysis is used to answer the question, How much service must a human service program provide during a fiscal year in order to recover its total costs? The second application can be called decrease/discontinue decisions. In these types of financial management decisions, differential cost analysis answers the question, What will be the effect on fixed and variable costs of a decision to reduce or discontinue a human service program? Some Concepts and Definitions Before proceeding to the discussion of the applications of differential cost analysis, some basic concepts and definitions need to be introduced including fixed costs, variable costs, step costs, maximum efficiency, and surplus capacity. Fixed Costs and Variable Costs In Chapter 8 the concepts of direct and indirect costs were introduced as part of the discussion of cost analysis. As was noted in Chapter 8, the full cost, or total cost, of a human service program is the sum of its direct costs and indirect costs...
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...STRATEGIC MARKET PLANNING & IMPLEMENTATION Sugar & Spice : Healthy HomeCooked Meals Delivery EXECUTIVE SUMMARY Sugar and Spice is a catering and food delivery company that focuses on healthy, home cooked meals with lots of delicious choices on its menu to tantalize our customers' taste buds. With Sugar and Spice, customers will enjoy a rich variety of delicious meal that is different everyday. The daily selection of dishes includes fresh seafood, meat and vegetable, which will be prepared and served in hygienic condition. Our target customers are mainly working professionals from government offices and private offices as well as students in Putrajaya and Cyberjaya areas. In line with our 'green' effort, we will pack all the food in high quality disposable and microwavable container. Strategic Market Planning & Implementation Page 2 Sugar & Spice : Healthy Home-Cooked Meals Delivery TABLE OF CONTENTS I SITUATIONAL ANALYSIS 1.0 2.0 3.0 4.0 5.0 COMPANY PROFILE ……………………………………………….. 4 PRODUCT INTRODUCTION ………………………………………. 6 MARKET ANALYSIS ………………………………………………. 11 SWOT ANALYSIS ……………………………………………………. 14 COMPETITION ANALYSIS …………………………………………17 II MARKETING STRATEGY 6.0 7.0 8.0 MARKETING OBJECTIVES ………………………………………. 18 FINANCIAL OBJECTIVES ………………………………………… 19 SEGMENTING, TARGETING & POSITIONING (STP) ANALYSIS …………………………………………………………… 20 9.0 MARKETING STRATEGY ………………………………………… 22 III FINANCIAL STATEMENTS & FORECASTS 10.0 11.0 BREAK EVEN ANALYSIS …………………………………………...
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...the department of the DHHS. History of the Agency The Department of Health and Human Services (DHHS) was established in 1953 and was referred to as the Department of Health, Education and Welfare. In 1979, the agency was recreated and renamed as the Department of Education. The DHHS agency has many components within the agency that handles and maintains day-to-day operations. (U.S. Department of Health and Human Services, 2008). Source and scope of authority According to the statement Office of Inspector General (OIG), the text reads that OIG will ensure that disseminated information meets the standards of quality set forth in the Office of Management and Budget (OMB), Health and Human Services (HHS) and OIG guidelines. OIG’s policy is to ensure and maximize the quality, objectivity, utility, and integrity of information that it disseminates to the public. OIG strive to provide information that is accurate, reliable, clear, complete, unbiased, and useful. OIG is committed to...
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...TABLE OF CONTENT CONTENTS PAGE 1. Introduction 2 2. Business Background 2-3 3. Marketing Strategies & Business Plan 3 3.1. Website Design 3-4 3.2. Website Function 4-5 3.3. Advantages of e-Commerce 6-7 3.4. Payment Options 7-8 3.5. Delivery Options 8 4. Internet Security & Legal Concerns 4.1. Property Rights 9 4.2. Contracts 9 4.3. Computer Crime 9-10 4.4. Privacy 10 5. Financial Plan 11 6. Conclusion 12 7. References 13 8. Appendix 14-18 1. INTRODUCTION Domino’s Pizza is an international pizza delivery corporation based in Michigan, United States of America. Domino’s started up in the beginning of the 60’s and as pizza is the most ordered food in Europe, especially in Mexico, therefore in the beginning of the 80’s they opened their first international branch, and this is where Domino’s started to expand. 2. BUSINESS BACKGROUND The World Leader in Pizza Delivery Founded in 1960, Domino's Pizza is the recognized world leader in pizza delivery operating a network of company-owned and franchise-owned stores in the United States and international markets. Domino's Pizza's Vision illustrates a company of exceptional people on a mission to be the best pizza delivery company in the world. (Domino’s website, 2010) Domino’s Pizza is the second largest franchised...
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...supervision of Professor Larry Menor solely to provide material for class discussion. The authors do not intend to illustrate either effective or ineffective handling of a managerial situation. The authors may have disguised certain names and other identifying information to protect confidentiality. Ivey Management Services prohibits any form of reproduction, storage or transmittal without its written permission. This material is not covered under authorization from CanCopy or any reproduction rights organization. To order copies or request permission to reproduce materials, contact Ivey Publishing, Ivey Management Services, c/o Richard Ivey School of Business, The University of Western Ontario, London, Ontario, Canada, N6A 3K7; phone (519) 661-3208; fax (519) 661-3882; e-mail cases@ivey.uwo.ca. Copyright © 2004, Ivey Management Services Version: (A) 2004-04-26 INTRODUCTION On November 7, 2003, Raghunath Medge, president of the Nutan Mumbai Tiffin Box Suppliers Charity Trust (the Trust), had just returned to his office in suburban Mumbai after meeting with Britain’s Prince Charles who was on an official visit to India’s commercial capital. The Trust was the managing organization of the dabbawallah meal delivery network (see Exhibit 1). The dabbawallahs’ service, often referred to as tiffinwallahs outside of Mumbai, was cited internationally by management scholars and industry executives as an exemplar of supply chain and service management. The service had...
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...department of the DHHS. History of the Agency The Department of Health and Human Services (DHHS) was established in 1953 and was referred to as the Department of Health, Education and Welfare. In 1979, the agency was recreated and renamed as the Department of Education. The DHHS agency has many components within the agency that handles and maintains day-to-day operations. (U.S. Department of Health and Human Services, 2008). Source and scope of authority According to the statement Office of Inspector General (OIG), the text reads that OIG will ensure that disseminated information meets the standards of quality set forth in the Office of Management and Budget (OMB), Health and Human Services (HHS) and OIG guidelines. OIG’s policy is to ensure and maximize the quality, objectivity, utility, and integrity of information that it disseminates to the public. OIG strive to provide information that is accurate, reliable, clear, complete, unbiased, and useful. OIG is committed to...
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...Balance Sheet 15 Executive Summary: There’s an expression as “you are what you eat” to make people realise how bad they are nourished and take an action to eat more healthy. However, in today’s Turkey, especially in big cities, people’s eating habit is worsening day by day. In the past our mothers were the ones who take the all responsibility in the kitchen. While our fathers were working and bringing home food, our mothers (or the women in the house) were cooking everything for us. We weren’t worrying about what we ate. However, this tradition is now changing. Especially in big cities like İstanbul, and especially with the new generation, women have joined the workforce. Most of the young women now working as many hours in a day as men do. Consequently, when they arrive home they were tired enough to not want to cook for themselves or the family. Instead, they order food. Furthermore, most of the students who study outside of their hometown, far from their families prefer to eat outside or order food rather than cooking at home and unfortunately, most of the time, what they eat is not healthy. Lastly, most of young...
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...have questioned the freshness of the food delivered by FreshDirect. Since online shopping does not give the chance for customers to feel and choose the products themselves, they must rely completely on FreshDirect to select the food for them. This notion has not appealed to some customers. Operating out of its production center in Long Island City, Queens, FreshDirect offers online grocery shopping and delivery service to more than 300 zip codes in Manhattan, Queens, Brooklyn, Nassau County, Riverdale, Westchester, select areas of Staten Island, New Jersey, and parts of Connecticut. FreshDirect also offers pickup service at its Long Island City facility, as well as corporate service to selected delivery zones in Manhattan and summer delivery service to the Hamptons on Long Island. When it was launched in July 2001 by Joseph Fedele and Jason Ackerman, FreshDirect pronounced to the New York area that it was “the new way to shop for food.” This was a bold statement given that the previous decade had witnessed the demise of numerous other online grocery ventures. However, the creators of FreshDirect were confident in the success of their business because their entire operation had been designed to deliver one simple promise to grocery shoppers: “higher quality at lower prices.” While this promise was an extremely common tagline used within and outside the grocery business, FreshDirect had integrated numerous components into its system to give real meaning to these words. Without...
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...journey starts: Early in the morning a Dabbawala takes bath and do his pooja. Puts a tilak (religious mark) on his forehead and by 9 am he is out on the streets with his bicycle. These bicycles are heavy. Their carriers are designed with extra iron to be able to take a lot of weight. He moves through the Mumbai traffic to his assigned area and move up and down the multi-storied buildings to collect the tiffin boxes from homes. Many old buildings don’t have elevators. But that’s not an excuse! Just imagine running up and down a building a couple of times. Now multiply it by…10! May be 20, depending on the area! By the time he collects all these tiffins, it’s already about 10.30 On an average a destination is about 40 Km away! He carries about 30-40 tiffins on his bicycle, fighting the bad roads, mud, traffic and now even Mumbai monsoons. No excuses! But thankfully he is not alone. He reaches the nearest railway station where Dabbawalas from different areas gather. The tiffins are sorted as per their destination according to Dabbawala coding system. By now, most of his tiffins are handed over to other Dabbawala teams going to different parts of the town. Our Dabbawala joins one of those teams. So he is also carrying tiffin boxes which doesn’t belong to him. This teamwork and trust is what makes a common Dabbawala do extraordinary things. He and his teammates pick up tiffin boxes for their assigned destination and transfer them in head crates. Want to do some calculation...
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...Seven-Eleven Japan realized a phenomenal growth between the years of 1985 and 2003. During that period, the number of stores increased from 2,299 to 10,303, annual sales increased from 386 billion to 2,343 billion yen, and net income increased from 9 billion to 91.5 billion yen. The Seven-Eleven Japan Franchise System Seven-Eleven Japan developed an extensive franchise network and performs a key role in the daily operations of this network. The Seven-Eleven Japan network includes both company-owned stores and third-party-owned franchises. In 2004 franchise commissions accounted for over 68 percent of revenue from operations. To ensure efficiency, Seven-Eleven Japan based its fundamental network expansion policy on a market-dominance strategy. Entry into any new market was built around a cluster of 50 to 60 stores supported by a distribution centre. Such clustering gave Seven-Eleven Japan a high density market presence and allowed it to operate an efficient distribution system. Seven-Eleven Japan, in its 1994 annual report, listed the following six advantages of the market-dominance strategy: 1. Boosted distribution efficiency 2. Improved brand awareness 3. Increased system efficiency 4. Enhanced the efficiency of franchise support services 5. Improved advertising effectiveness 6. Prevented competitors’ entrance into the dominant area In 1994, forty-five percent of total gross profits at a store went to Seven-Eleven Japan, and the rest went to the store owner. The...
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...current client, Jack Smith. The treatment plan that was delivered to Jack Smith in Week 3 was an assessment form completed with his information to help initiate a plan and achieved his goals according to his basic needs (Summers, 2012). The following segments give a description of how Jack’s treatment plan provided appropriate services based on his goals and clarifies the effectiveness of his treatment plan. In addition, there is also a description of how Mr. Smith’s feedback can be applied following an intervention and how the helper will benefit from the situation. Lastly, the paper also delivers a description of when Jack’s case can be closed and the reasons why this would be done. Let’s take a look back at what treatment plan is, it is what a professional does to enable the client to reach the goal. In this case, the helper gave Mr. Smith a task to do that will help him complete one of the objectives. A treatment intervention is what the worker is doing to help Jack complete and work toward his ultimate goal. The goals and objectives that were provided to our client Jack Smith consisted of goals that will meet his needs around the household, assistance with intake of medication on a daily basis and the transportation that helped him attend his regular doctor visits. The services that were provided to Jack where In-Home Supportive Services (IHSS), this program was accommodating because it provided persona, and home care services, the reason for this is he is a disabled individual...
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...CIS 500: Information Systems for Decision Making Candise O. Sandiford Strayer University Prof. Eve Yeates November 6, 2011 Cohesion Case Study for Broadway Cafe 2 Table of Contents Abstract............................................................................................................................................3 Part I: Porter’s Five - Force Analysis..............................................................................................4 Part II: Creating an e-business strategy...........................................................................................7 Part III: Consideration for M-Coupons...........................................................................................9 Part IV: Online Virtual Customer Relations...................................................................................11 Part V: Outsourcing.......................................................................................................................13 Conclusions......................................................................................................................................? References......................................................................................................................................?? 3 Abstract As Mom and Pop restaurants and cafes continue to be on the rise, many times they find themselves trying to stay competitive...
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...Community Health and Population-Focused Nursing Hillsborough County, Florida is the 4th largest county in Florida. It is comprised of 1,048 square miles of land and 24 square miles of inland water area for a total of 1,072 square miles located midway along the west coast of Florida. It has a diverse culture of people cohabitating in a large community. Assessing the community allows you to see a broader picture of diversity and layers of multicultural issues that affect the community as a whole. Population Economic Status Assessment Hillsborough County is an average sized county for all intents and purposes with a population of approximately 1,316,298 people. The county is also average in income levels with the average household income of $49,596 and only 16.8% of this population being at or below poverty level and 83.2% above the poverty level. Isolating ethnicity, it is the Native Americans with the highest percentage of “poor” individuals 29.8% and African Americans second at 27.7%. Approximately 3% of the population is receiving public assistance in various forms. are receiving assistance in one way or another. According to the Tampa Hillsborough Homeless Initiative there are approximately, 1,931 people living without a fixed residence in the county. This number is slightly down from 2014 numbers of 1,944. The majority race in Hillsborough County is Caucasian at 75.6%, followed by Hispanic or Latino at 26% and African...
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...The Dabbawala System: On-Time Delivery, Every Time Case Analysis Executive Summary Describes the Mumbai-based Dabbawala organization, which achieves very high service performance (6 Sigma equivalent or better) with a low-cost and very simple operating system. The case explores all aspects of their system (mission, information management, material flows, human resource system, processes, etc.) and the challenges that the Dabbawala organization faces in a rapidly changing environment. An outside consultant proposes the introduction of new technologies and management systems, while the leading logistics companies (e.g., FedEx) come to Mumbai to learn about the Dabbawala system. Background Summary Business Description A dabbawala is a person in India, most commonly found in the city of Mumbai, whose job is to carry and deliver freshly in lunch boxes to office workers. History and IPO date This service originated in 1880. In 1890, Mahadeo Havaji Bachche and Ananth Mandra Reddy started a lunch delivery service with about 100 men. In 1930, he informally attempted to unionize the dabbawallas. Later a charitable trust was registered in 1956 under the name of Nutan Mumbai Tiffin Box Suppliers Trust. Founder and Organization NMTBSA was headed by a President Raghunath Medge, who is still in this position. He was assisted by a general secretary, a treasurer and a director. Apart from that two committees oversee the functioning of dabbawala system: -The Operational Committee established...
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...communicating dietary messages. There still remains a shortage of research on the weight that communication carries in influencing the consumption of food and beverages and how the sources behind this information resonate with the intended audience. The data within this study will contribute to a list of seldom represented and understudied factors associated with the influence of communication strategies on health behaviors. The investigation team will utilize ANT to acknowledge these factors and their role in shaping a healthy lifestyle. In this form of social theory, all objects are interconnected within social networks. ANT assists in the reveal of previously undetected networks, such as nontraditional relationships between people. This theory is particularly enlightening in the case of this study, as participants may rely on more informal networks to determine their dietary habits. The study first considers the socioeconomic status of the participants and the relation to their food purchases. Due to the specific location of the participants as addressed in the study's requirements, the results will reflect areas of a similar environment and population number. The data will also illustrate how dietary messages are most commonly expressed, as well as the paths that nutrition information travel to reach a community. This offers insight on the impact of food marketing on consumers in conjunction with the exposure of policy...
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