...Home-Style Cookies Jane Smith BUS644: Operations Management Professor Ben-Gourion Mestman February 6, 2012 Home-Style Cookies Production Processes The batch processing system begins when orders are received from distributors. Production schedules are based on the orders received. Each day, a list of cookies to be made is given to the person in charge of mixing. The ingredients needed are activated through a master list containing all the ingredients to ensure accuracy. After all ingredients are mixed, the batter is then poured so the cookies can be baked. Once the cookies are finished baking, they are cooled and then placed in the boxes manually by staff who removes the broken or deformed cookies. The boxes are then wrapped, sealed, and labeled automatically. The company has increased productivity by cutting the non-filled individual cookies on a diagonal so more cookies can bake at a time. In addition, automating the ingredients helps cut back on human error when mixing the ingredients. Increasing the length of the ovens made it possible to bake more cookies at one time. This increase in addition with cutting the non-filled cookies on the diagonal, makes it possible to be more productive. When one uses the machine productivity measure, it is evident that the number of units of output divided by the dollar value of output per machine hour is higher increasing the length of the oven. The company is making the right decision...
Words: 961 - Pages: 4
...Melissa Edwards Home-Style Cookies BUS 644 Operations Management Week 1 Assignment 1 August 21, 2011 Home-Style Cookies The production process for this small town cookie company is called a batch processing system (Stevenson, 2009). The batch processing system is basically used when a moderate volume of goods or services are desired, and it can handle a moderate variety in products or services (Stevenson, 2009). The process begins as soon as the management gets orders form distributers; these orders are then used to schedule the production (Stevenson, 2009). In the beginning of each shift has a list made up of the cookies that will be made that day and then are delivered to the person that is in charge of the mixing (Stevenson, 2009). The person who is in charge of the list and mixing enters the information into the computer, since the master list includes all the ingredients that are needed for the cookies (Stevenson, 2009). After putting the ingredients into the computer, the computer then determines the amount of ingredients that are needed, according to the quantity of the cookies that are being ordered, and relay information to the storage silos that are located outside the plant, where the main ingredients are stored (Stevenson, 2009). The company has two different ways to increase its productivity. The first way is that the diagonal-cut cookies tend to require less space than straight-cut cookies, and the result in a higher level of productivity. In addition...
Words: 746 - Pages: 3
...Case no. 1 Home Style Cookies Members: Abrasaldo, Patty Angela Albina, Ciela Carpio, Rochelle Jinson, Mary Mae Ramirez, Erikka Mae Romano, Mariah Corinne Shiraishi, Chandie Case no. 1 Home Style Cookies Central Problem: The Lew-Mark Baking Company is unadaptive to change and isn’t open for new opportunity of the Company in terms of innovation, productivity and processing. Alternative Courses of Action 1. The Company should try making new product such as hard/ crispy cookies. 2. The Company should use suppliers who are located closer to the plant. 3. The Company should add preservatives or additives to certain product to increase shelf life. 4. The Company should consider the use of technologies in packaging. Than manual labor. 5. The Company should think of new ways to create a new and better products. Evaluation 1. The Company should try making new product such as hard/ crispy cookies. Advantages: A) The Company can attract a new customers. B) The Company can compete with other larger companies. Dis Advantages: A) Additional Cost B) Time- Consuming 2. The Company should use suppliers who are located closer to the plant. Advantage: A) Reduce delivery lead times and transportation cost. Dis Advantage: A) Quality of product might suffer. 3. The Company should add preservatives or additives to certain product to increase shelf life. Advantages: A) The Company can attract new...
Words: 432 - Pages: 2
...II: Home-Style Cookies Case Facts: * The baking company is located in a small town in New York State. * It is run by two brothers. * The company employs fewer than 200 people, mainly blue-collar workers, and the atmosphere is informal. * The company’s only product is soft cookies, of which it makes over 50 varieties. * The bakery is run very efficiently and has minimal amounts of scrap. Questions: 1. Briefly describe the cookie production process. The processes of producing cookies are as follows: a) At the start of each shift, a list of cookies to be made for the day is delivered to the person in charge of mixing. b) That person checks a master list and enters that information into the computer. c) The computer determines the amount of each ingredients needed and relays the info to storage silos where ingredients are stored. d) The ingredients are sent to giant mixing machines and the batter is poured into a cutting machine where it is cut into individual cookies. e) The cookies are then dropped onto a conveyor belt and transported through one of two ovens. f) As the cookies emerge from ovens, they are fed onto spiral cooling racks. g) Finally, the cookies will be packed into boxes manually 2. What are two ways that the company has increased productivity? Why did increasing the length of the ovens result in a faster output rate? The company used two ways to increased productivity. First is using diagonal-cut cookies which...
Words: 921 - Pages: 4
...HOME STYLE COOKIES # CASE STUDY MGH:620 ORGANIZATIONS MANAGEMENT & SUPPLY CHAIN JANUARY 15 ,2015 HOME STYLE COOKIES The case study entitled Home Style Cookies presents a broad spectrum analysis examining the operations of a baking company located in a small town in New York State. This company operates in New York, Connecticut and New Jersey . It employs around 200 workers and they work in an informal atmosphere. Question:1 Brief description of Production Process The production process is explained in great detail , beginning with the use of a pair of continuously operating brand ovens which is known as a batch processing system. As soon as management gets order from distributor it helps them to schedule their production. At the start of each shift a list of the cookies to be made that day is delivered to the person in charge of mixing. That person checks a master list, which indicates the ingredients needed for each type of cookies, and enters that information into the computer. The computer automatically determine the ingredients necessary and add them in precisely the correct amount. After the ingredients have been mixed , the batter is poured into a cutting machine where it is cut into individual cookies and drop it to a conveyor belt to transport through one of two ovens. Filled cookies such as apple , date ans raspberry needs an additional step for filling and folding. After they came off from oven to cooling rack workers start their packaging...
Words: 653 - Pages: 3
...Home style Cookies I. Problem Why did increasing the length of the ovens in Lew Marks Baking Company result in a faster output? II. Objectives A.Must 1. This ensures that the productivity is centered on the demand and time is not wasted baking products that might or might not sell. B.Wants 1. One obvious way the company is increasing productivity is that it only makes cookies according to the demand. 2. Whatever order it receives from its distributor is what is made in the factory. III. Areas of Consideration 1. A quality control inspector samples the cookies randomly as they come off the line to assure that their taste and consistency are satisfactory, and that they have been baked to the proper degree. 2. This permits the company to avoid having to clean the processing equipment every time a different type of cookie is produced. 3. The use of automatic equipment for transporting raw materials and mixing batter has made it easier to maintain a sterile process. 4. The scrap of the baking company is being converted to dog food. IV. Conclusion The company with the existing policy and strategy is effective and productive enough to continue and expand. Due to the quality that is being imposed by the company, the level of productivity is not affected because productivity of company maximizing the production with their based strategy that they are also practicing time-based strategy in every cookies...
Words: 290 - Pages: 2
...Home-Style Cookies Briefly describe the cookie production process. The Baking Company system called batching to make the dough with which they bake their cookies. According to the textbook, batch processing is used when a moderate value or goods or services are desired, and it can produce making a variety of products and services (Stevenson, 2009). Once an order is received from distributors, production is scheduled from these orders. The first step in the production process is to send the order to the mixing person. The person in who mixes the dough will determine which ingredients are needed to produce the cookies that are ordered. The ingredients are then entered into the computer that determines what quantities of each ingredient is needed. The computer will then send those results to the silos that contain each ingredient. The silos will then automatically release the correct amount needed to the mixing machines. Once the mixing occurs then the batter is cut into the cookie shape and deposited on a conveyor belt that takes it to the oven for baking. After they are baked, they set them out to cool. Once cooled, the cookies are all boxed by hand. Cookies that don’t meet the company’s specifications are thrown out. Finally, the boxes are put into a machine that wraps, seals, and labels boxes that are ready to go to distributors to be sold in stores and supermarkets. What are two ways that the company has increased productivity? Why did increasing the length of the ovens...
Words: 876 - Pages: 4
...Home Style Cookies, Lew Mark Baking Company In this case study, the focus revolves around the Lew Mark Baking Company. The Lew-Mark Baking Company according to the case study is from a small town in western New York. Lew-mark Baking company operates in New York and New Jersey. It employs around 200 workers in a mainly blue collar, informal atmosphere. In my paper, I will answer several questions about operations for this company The Cookie Production Process When describing the cookie production process for Lew-mark baking, it is best described as using the batch processing system. The batch processing system can best be described as the execution of a series of programs ("jobs") on a computer without human interaction. “Batch Processing is used when a moderate value of goods or services is desired, and it can handle a moderate variety of products and services” (Stevenson 2009, P 239). This method helps with quantity management because Lew mark only makes cookies according to demand. What are two ways that the company has increased productivity? Why did increasing the length of the ovens result in a faster output? One obvious way the company is increasing productivity is that it only makes cookies according to the demand. What ever order it receives from its distributor is what is made in the factory. This ensures that productivity is centered on the demand and time is not wasted baking products that might or might not sell. This is return, makes productivity quicker...
Words: 896 - Pages: 4
...Home-Style Cookies Ashford University BUS 644 Professor Michael Snell August 29, 2011 Briefly describe the cookie production process. Everything starts when management gets the orders from the distributors, which are then scheduled and put onto a list. The list for the day is then given at the beginning of the shift to the person in charge of mixing. The person then checks the master list for the ingredients needed for each type of cookie. The person in charge if mixing then puts the information into the computer and the computer figures out what is exactly needed according to the quantity and the type of cookies needed. The computer then sends the information it configures to the storage silos that are located outside of the plant where the main ingredients are located. All of the ingredients needed are automatically sent to the giant mixing machines where everything is mixed together into a batter. The batter is then put into cutting machines that cut the batter into individual diagonal cookies. The cut cookies are then put onto a conveyer belt that will send them through one of the two ovens. There are some cookies that have filling and those cookies are first filled and folded before they are sent into the oven. Once the cookies come out of the oven they are then sent onto spiral cooling racks 20 feet high and three feet wide. As the cookies are finished with the cooling process workers manually put the cookies into boxes and while they are doing this they remove...
Words: 1501 - Pages: 7
...Home-Style Cookies Joelle Yeager Bus 644 Operations Management Professor Vanessa Washington April 30, 2012 Abstract The Baking Company produces over fifty types of soft cookies by implementing a batch processing system. This system utilizes computers to ensure that ingredients are not wasted and production is efficient. The company increased its productivity by cutting non filled cookies diagonally and increasing the size of both of their ovens. The company’s use of manual labor and refusal to implement automated packing process shows a commitment to the small town in which the company is based out of. The Baking Company does not use preservatives in their product which allows a competitive advantage in the industry while causing the company issues in the production stages of their product. This company’s strategy is to create a high quality product that can compete with larger companies. The Baking Company produces over fifty types of soft cookies which include both filled cookies and non-filled cookies. In order to produce these cookies, the company follows a strict production process called the batch processing system. Once orders are received from distributors a list of the cookies that must be produced each day is constructed and delivered to the mixing department. The mixing department must then enter the ingredients into a computer in order for the computer to determine the quantity of ingredients needed for the amount of cookies ordered. The computer than sends...
Words: 1242 - Pages: 5
...Why is productivity important for a nation? Productivity growth is a crucial source of growth in living standards. Productivity growth means more value is added in production and this means more income is available to be distributed. It also provides the discretionary income necessary to finance social/environment programs. With higher productivity growth, it helps improve the outlook for all of these issues. It helps keep inflation in check and makes it easier for American businesses and workers to compete. It also raises the standards of living, and reduces the difficulty of meeting long –run demographic challenges by increasing the total amount of resources available. Productivity in a nation is a reflection of what both domestic and foreign firms choose to do in that location. According to Stevenson (2009) states “productivity levels are also important for industries and companies. For companies, a higher productivity relative to their competitors gives them a competitive advantage, in the market place. With a higher productivity, they can afford to undercut competitor’s prices to gain market share, or charge the same prices but realize greater profits. For an industry, higher relative productivity means it is less likely to be supplanted by foreign industry”. Why do you suppose that service jobs have a lower productivity than manufacturing jobs? Service jobs have lower productivity than manufacturing jobs. Because services represent an increasing share of...
Words: 1149 - Pages: 5
...means surprise, disappointment, commiseration, distress, annoyance... any moderately strong reaction to something that was just said or done. Their company is too young in the Macedonian market. They have small shop in City Trade Centre in Skopje and have about ten employees. Their target audiences are the kids and women and for that their signature colors are the pink and white. They decorate their store in old fashion style to give their customer place where they can feel comfortable. Place like a new, cozy spot for intimate conversations enveloped in the aroma of freshly baked pastries and sweets. O la la’s trademark is the preparation of delicacies in front of its visitors. Their goal is to show that there is nothing secret with their customers. O la la’s slogan is “The true cookies” because they used natural ingredients for their cookies, not artificial. They promote their company through online media (their Facebook fan page and their website) and they use the old best model of promoting the word of mouth. Also, in every 60 days they promote new cookies or cake to attract customers to go in their store to try it and promotion materials like: mini menus, business cards, vouchers, etc. O la la also offers you to organize your wedding, formal and birthday cakes and pastries and also they organize the slightly part of the catering for big companies. 2. Analysis 2.1. 5 Forces 1. Threat of new entrants – O la la needs to find a way to differentiate and maintain the...
Words: 1531 - Pages: 7
...Leaders and Leadership Styles Sonya Small South University Online Faculty Britt Organizational Behavior/MGT3002 November 11, 2014 Debbi Fields Mrs. Field’s at the age of 20 began her company in 1977 in Palo Alto, California as Mrs. Fields Chocolate Chippery. Mrs. Fields believed in her motto “Making people feel special and important.” Mrs. Fields did not come from a wealthy family growing up, but she had a vision for herself to become a great business woman and entrepreneur. Mrs. Fields set her company on the Leadership-participation model. “A leadership theory that provides a set of rules to determine the form and amount of participative decision making in different situations (Robbins, Judge pg. 385-386).” When she started out she didn’t wont cookies that were made of imitation ingredients she believed that her cookies should be made from real products. She also believed that happiness is found in friends, family and enjoying what you do. When Mrs. Fields began her business her husband bet her on her first day that she wouldn’t sell 50.00 worth of cookies, realizing over half the day was gone and her husband was going to win the bet she took a platter filled with her cookies out into the street and began giving out her cookies by the end of the day she had cleared $75.00. Mrs. Fields was much of a transformational leader...
Words: 1223 - Pages: 5
...in social status. They both hunger after acknowledgement from their fathers, they have both been ignored and mistreated by their fathers; they both suffer from the same privations and both are searching for redemption. The short story A Fortune begins in medias res and is written in past tense and is told through a male first-person narrator, which leads to an understanding of the narrator’s inner thoughts and feelings. The narrator’s appearance is superficially described as rather unattractive, but his name remains unknown for the reader which creates anonymity. Through several flashbacks the reader gradually understands the narrator’s childhood, personality and social status in society. His social status is emphasized by the writing style in the short story as well – his usage reflects his social inheritance. By using contractions, slang and everyday language the reader gets the impression that the first-person narrator belongs to a lower social group in the society. This finds expression in sentences like: ’Boy would he yell at me’ or ‘My ma tried to raise me well’ where the narrator uses slang, or for instance the sentence ‘Hey, kid, you lost?’ where the verb “are” is omitted. However, the reader does not get any further details about the geographic location of the setting, and the historical time of the short story is unknown for the reader too. Though this lack of historical or geographical information the short story and its themes become relevant at all times in all...
Words: 1142 - Pages: 5
...MGT3210 Operations Management Wegman’s Food pp.33-36 1. How do customers judge the quality of a supermarket? Customers judge the quality of a supermarket in a variety of ways depending on what they are looking for within that supermarket. Some of the customer’s judgments could be based on the following factors: * Did the customer get what they came for, was inventory correctly maintained to avoid shortages or out of stock items * Customer service, were the employees that the customer interacted with helpful, knowledgeable, and courteous to the customer * Pricing, is Wegman’s price competitive when compared to other supermarket prices in the area * Quality, does the quality of Wegman’s products meet or exceed the customers’ expectations * Product diversity, is this a one stop shopping experience for the customer. Can the customer get everything that they need from Wegman’s? Convenience is a major factor in today’s society. (pharmacy, photo, card shop, video rental, coffee shop, floral shop, grocery, dry cleaning, salad bar, café, and a fisherman’s whaft) * Layout, is the layout of the 100,000 square foot store customer friendly so that things are sorted and easily located throughout the store * Location, is the store conveniently located where it will be easily accessible to the greatest amount of customers * Hours of operation, is the store operating at a time that is most appealing to customers, is the store open earlier or later than...
Words: 2599 - Pages: 11
