...INTRODUCTION Hotel reservation system plays a great role and has a potential effect on day to day performance measures, this type of system have highly evolved from decades due to high demand for their use, effective and efficiency in any given institutions. Due to the rapid change of technology the use of such system has become a necessity to any given high learning institution for better performance and be used with quite a large number of users at the same time but it can save time, resources and creates awareness of the evolving technology. 1.1 PROBLEM STATEMENT Although technology is rapidly changing almost at the speed of light, some Hotels are still using manual reservation system to check in/out customers, Hotel facilities , management, share ideas and passing of information, for instance Staff performance assessment, customers roomt are done manually hence providing: * Providing untimely assessment information’s. * Consumes a lot of time, * Waste and use lots of resource such as forms. The sub-objective are to identify the requirement and design the Hotel reservation system that will resolve the above problem of manual reservation system, by designing and implementing the proposed system successfully it will benefit many parties; firstly by providing staff with access of easy view form. 1.2. SYSTEM GOAL AND OBJECTIVE 1.3. GOALS The main goal is to develop a Hotel reservation system to replace the paper based Hotel reservation. 1.4. OBJECTIVES: * To ease...
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...evolving rapidly. Businesses today are now adapting to the evolution of technology, mostly on their transaction processing and for advertisement. The developers gathered data on how to apply a computerized transaction processing system to a hotel that is in need of it. The data gathering pointed the developers to Villa Valera Hotel Resort and Lodging, an establishment that was founded by Mr. Rufino Valera in 1989, an accounting graduate from De Lasale University that always wanted to own a Hotel Resort due to its high income and would serve good to his community. After conducting an interview with the Hotel Resort’s manager Mr. Jerry Gonzaga the proponent came down with a result that their manual reservation and billing system had flaws and prone to a lot of errors that a computerized transaction processing system could eliminate, This would potentially increase the businesses efficiency in that matter. Advertisement is one more factor that the developers would like to focus on to, nowadays all advertisement from top businesses are coming from the internet due to the fact that most people today are always connected to the internet via their smart phones and computers. The developers will create a website that will have an online reservation feature and virtual tour to encourage more potential customer to help the growth of the business. Preface (REWRITE) Chapter 1 INTRODUCTION Today, almost all people have access to computers and are always connected to the internet...
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...operation, memory capacity, reliability and cost-effectiveness for many applications that would contribute to speedy operation in every transaction (Long, 2001). JKC Royale Trader’s Inn, Inc., is a classy hotel that caters highly equipped accommodationsfor any occasions. But in some instances, the hotel is having manual operations that causes the delay of activities, especially in rendering services such as; room reservation, hall booking for any occasions, additional facilities and other services. Due to the huge losses, difficulty in location of guest files attributed by the large number of guests files, location of guest files during checking in, updating of daily expenditures, receipts generation and checking out are extremely difficult for the hotel employees. The physical files occupy too much space of about two rooms full of storage cabinets. The spaces could have otherwise been used for income generation by the hotel. In this case, the researchers decided to propose a computerized check-in and reservation system to solve the problems encountered by the personnel of the JKC Royale Trader’s Inn, Inc. The proposed check-in and reservation system is friendlier to the guests or customers and the personnel, improve customer care and services at the hotel, increase hotel performance, reduces human errors in recording and retrieving of guest or customers records, provides efficient and accurate information allows reliable transaction made...
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...CLASSIFIED RESERVATION SITE • RESPONSIVE DESIGN Full system of the online hotel reservation software is to provide reliability to the users so that they can proactively uses this system. • DELUXE THEME Highlighted matter whether in any department makes it easier to use for the users. By using these premium theme you can change the look of the website. • MULTILANGUAGE SUPPORT The must have quality in hotel management software is to have support of multi languages to make it convenient. These becomes more important when it is specified to tourist countries such as France, Thailand etc. because there are majority of international users in these countries. • MONEY BACK ASSURANCE This is a very usual case that guests have to cancel...
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...Beach Hotel Reservation System Table of Contents 1. General Details about the Organization. 2. Business Processes of the Organization. 3. Existing Information Systems. (Both Computer Based & Manual) 4. Computer Based Information Systems that could be introduced. 5. Recommendations and Discussion. 1.GENERAL DETAILS ABOUT THE ORGANIZATION Tangerine Beach Hotel is a 03 star hotel in Sri Lanka which is an associate company of Mercantile Investments Limited, which has diversified into tourism with other 03 resort hotels. 1. Royal Palms Beach Hotel in Kaluthara. 2. Grand Hotel in NuwaraEliya. 3. Nilaveli Beach Hotel in Trincomalee. With the collaborative enhance support from the Tangerine Tours; Tangerine Group of Hotels has built up a clientele from all over the world. Tangerine Beach Hotel is located in Kalutara area. It belongs to the Tangerine Group of companies. The hotel consists of many facilities to full fill their guest’s requirements to the maximum level. It include 166 bedrooms comprising of 6 spacious overlooking the Magnificent ocean, Cable television & Local Channels, Mini Fridges, Telephone and IDD facilities, Hot & Cold water, WIFI ( available in Lobby and selected other public areas), and also they are providing customers with finest meals in the country with the guidance of experienced chefs. Nowadays hotel industry has lots of opportunities and the industry is in its highest peak now. Hotel Tangerine is a mass tourist hotel which...
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...Term Paper [Synopsis of the “Hotel Booking System”] Submitted to: Navneet Kaur Submitted by: Name: Ehsanullah Roll no.: A09 Registration no.:-11308361 Program:-M.Sc. (Computer Sci.) Introduction: hotel booking system is system which developed for facilities of the customer to easily check the rooms, facilities of the room and then reserve the room. We have three modules: 1) Luxury Rooms 2) Mid-Luxury Rooms 3) Ordinary Rooms * Luxury Room: I) Checking of rooms. II) Reserve Rooms. * Mid-Luxury Rooms: I) Checking of the facility of the room. II) Select rooms * Ordinary Rooms: I) Reserve the rooms. Objective: the main objective of developing of the hotel booking system is that to store information about all rooms, to customer can easily select the types of the rooms and after that check the facilities of the rooms and finally reserve or cancel the rooms. Project: develop this project using loop, switch cases and structure in “C”. “C”:-C is a structured programming language developed by DENNIS RITCHIE in 1972 which follows Top-down Structure. * Used for system programming to implement operating systems, software and embedded system applications. * Top-Down Structured’ programming to sort any type of concept or program or system. * Top-Down means—it gives the higher priority to the first level then 2nd and then so on. * Also known as stepwise refinement. Customer Payment Reserve Room Ordinary...
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...CHAPTER 2 FACTORS AFFECTING FOODWAYS AND CULINARY PRACTICES INTRODUCTION Food culture is multi-faceted, influenced by a number of factors, of which the main ones are presented and briefly explained in this chapter. Examples are given for better understanding and appreciation of how a factor could affect the foodways of a population group or area. One factor may have more impact on bringing about changes than other factors. Each has varying degrees and extent of influences that makes cultural foods around the world interesting and challenging to the readers and culinary afficionados. Geographical Location The geographical location of a country determines the kind of climate it has throughout the year. Also, its neighboring countries and bodies of water (ocean or sea) influence the available food added to foods inherent in its culture. An example is the African continent: North African nations with coastal lines of the Mediterranean Sea have common foodways with Greeks, Italians and other nations that also get food sources from this sea. Another example is about countries in the tropical belt, having fruits that cannot grow in wintry areas of the world. Thus, what are exotic to the non-tropical countries are common and cheap in tropical countries. Conversely, grapes, berries, and different varieties of apples imported to the tropical countries are expensive. While climate is one of the factors in the study of geography, its impact on cultural foods is very significant...
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...operational integration between reservations, borrowing, Transaction history, and reporting. Software has facility to generate report for analyzes your Reserving or Borrowing of vehicle, Arriving and status. Hotel Room Management system is the best suit for managing you resource in very simple but effective manner with minimal efforts or time so that it increases your revenue. This study aims to change the current system that would be accurate for both customer and hotel management. The proponents use diagrams to implement the flow of the proposed system. Conclusion Based on the result of the researcher’s study, the following conclusions are given: the manual process of transaction is inaccurate for the employee, HR manager, Moto Pool Head, ISD Manager and Senior Mechanic because of possible lost of records. More consuming of time in filling forms and reports. Recommendation After studying and analyzing the flow of the current methods of borrowing or reserving of Tarelco 1: Motor Pool, the proponents would like to recommend the following: The system proves to be fast accurate convenient, efficient and reliable for the process of reservation and Borrowing. The proponents developed an automated system suitable for the Tarelco 1: Motor Pool; the system could save time, effort in filling and monitoring. the program is capable to save all the transaction. The proponent of the study is in the process of creating a Tarelco 1: Motor Pool Online Reservation System, which is a system...
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...has been recently renamed Amadeus Selling Platform. All users of version 2.3P200 upwards will see the new name Amadeus Selling Platform in the user interface. INITIATES AMADEUS SELLING PLATFORM: Click on default icon on your desktop to browse Amadeus Selling plat form. If home page set by for Amadeus Selling platform, it will open automatically. You can type at address bar amadeusvista.com To launch your current version of Amadeus Selling Platform (Vista), just click on the left side on LAUNCH AMADEUS SELLING PLATFORM System initiates Amadeus selling platform application System Response: _______________________________________________________________________________________ _ Amadeus Qatar W.L .L -1- Amadeus Reservation & Ticketing System Response SIGN-IN IN GRAPHIC MODE: To sign in to Amadeus, you use a unique code or sign. Your sign created for you by your local security administrator who can grant attributes to your sign that control the functions you allowed to use and the level of security you permitted to have. The security administrator may also set your sign so that you have to enter a password when you sign in. in this case, after entering your password, you sign in with your sign and a duty code. The duty code is part of the security structure in Amadeus. Fill boxes with your sign-in information Enter your password in password box Select at least one work area Click on icon to sign-in...
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...Warwick International Hotels Name Institution of Affiliation Warwick International Hotels Introduction The Warwick International Hotels were founded in 1980. Since then, the brand has extended its services all over the five continents, totalling to 55 hotels worldwide. The brand provides a collection of 4 and 5-star hotels (Warwick International Hotels, 2008). The hotels provide quality services and are distinctive for their bond because their operations are common throughout the areas where they are stretched. Some of the cities where Warwick International Hotels are found include Paris, New York, San Francisco, Brussels, Geneva and Bangkok among others. The hotels are centrally located, and they can be easily located from the city centre. Due to their quality services, the hotels have established a reputation for their quality accommodation and services. The Warwick International Hotels have a collective capacity of over 6,500 accommodation rooms with varying number of rooms for the different hotels (Warwick International Hotels, 2008).). The accommodation facilities offer a range of services ranging from hosting conferences and seminars, business meetings and accommodation as well as relaxing for a holiday. The expansion of the hotels from the time the brand was founded is presented graphically below. Chart 1: % Hotel portfolio development from the initial eight hotels. Customer loyalty and Hotel brand performance The brand appreciates that its guests are the...
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...RESERVATION ( The main function of the reservation process is to match room requests with room availability. Below is the detailed process of reservation: a) Conduct the reservation inquiry b) Determine room and rate availability c) Create the reservation record d) Confirm the reservation record e) Maintain the reservation record f) Produce reservation reports I- Reservation and Sales: ( Prior to Computerization era, the main function of the Reservation Process is only to determine Basic Room Availability. That is to say, the reservation clerk can only tell the potential guest that a room is reserved for him/her. However, the reservation clerk can not tell you the type of the room, rate honored… Nowadays, with the wide use of reservation software package programs, it is now possible to reserve a room by room type, rate, and to accommodate all the possible special requests of the guest. Therefore, the selling function shifted from the front office to the reservation department. Hence, projections of Room Revenues and Profitability Analysis became one of the basic functions of the Reservation Department. ( In parallel, reservation department and reservation agents should have sales goals to achieve which might focus on number of room nights, average room rate, and/or booked room revenue. II- Types of Reservations: 1. Guaranteed Reservation: Insures that the hotel will hold a room for the guest until a specific time following the guest’s scheduled arrival date...
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...HTM 280 WK 4 ASSIGNMENT 1 A MAJOR HOTEL BRAND To purchase this visit here: http://www.activitymode.com/product/htm-280-wk-4-assignment-1-a-major-hotel-brand/ Contact us at: SUPPORT@ACTIVITYMODE.COM HTM 280 WK 4 ASSIGNMENT 1 A MAJOR HOTEL BRAND HTM 280 WK 4 Assignment 1 - A Major Hotel Brand In today’s lodging Industry, there are a wide range of great hotel / motel brands that work tirelessly to deliver their products and services to the customer segments they serve. For this assignment, you are going to choose one (1) major hotel/motel brand (global brand, regional brand, or boutique brand) and conduct an in-depth research study. This could be a brand you currently work for, a brand you want to work for one day, and a brand you are interested in learning more about. Write a five to six (5-6) page paper in which you: 1. Provide a brief overview of the brand including an overview of its parent company (if applicable), age of the brand and a brief history, number of properties, average number rooms per property, an overview of the brand hallmarks, an overview of the guest loyalty program, and most recent hotel brand performance metrics (i.e., annual ADR, Occ %, RevPAR, and competitive market metrics). 2. Determine the brand organizational restructure for their properties, the role / responsibilities for each position, and whether this is the optimal structure for the brand. 3. Analyze the Central Reservation System (CRS) used by this brand and determine...
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...Tiffin University Course Name – MGT522 Management of Human Resources Course Instructor – Kristina Collins Submitted By Suresh Raja Gnanasekaran Training Program for Reservation clerk’s The main objective is training new reservation clerks to perform adequately for the job of airline reservation. To develop a training program firstly we need to specify the tasks and responsibilities of the Reservation clerk. After wards we need to decide over the knowledge and skills required for the job. Then afterwards we will decide the areas over which we need to concentrate for providing training. (Scribd, n.d.) Job Duties Examine passenger documentation to determine destinations and to assign boarding passes. Provide boarding assistance to passengers needing special assistance. Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers. Check baggage and cargo and direct passengers to designated locations for loading. Make and confirm reservations for transportation and accommodations. Prepare customer invoices and accept payment. Answer inquiries regarding information such as schedules, accommodations, procedures, and policies. (My Plan, n.d.) Determine whether space is available on travel dates requested by customers, assigning requested spaces when available. Announce arrival and departure information, using public address systems. Promote particular destinations, tour packages, and other travel services. Provide...
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...“The Truth Is” By: Linda Hogan The poem “The Truth Is” written by Linda Hogan manages to tell a story, her story of coming from a culture of mixed races or dual ancestry. With her father being a Chickasaw Indian and her mother of European descent, her internal struggle appears in this poem. While not easy to interpret, the voice of another person comes through when the writer uses the first person and later refers to herself by her own name “Linda, girl, I keep telling you” The use of the first person may also indicate that she suffers with her identity and who she is. Growing up in Oklahoma, and being a writer which focuses on feminist perspectives, and women’s lives and feelings, there is evidence of this dynamic in her writings for a constant hope that she should try to forget the past and live for today. Linda is clearly conflicted and this can be seen in the first stanza. She speaks often of hands and their lack of cooperation which points to her mixed race and an unsettled past. The left hand represents her father’s side of the Chickasaw tribe and her right hand represents that of her mother’s white background. The writer also speaks of falling in love too easily and sleeping in a twin bed which is a clear indication that she is single and alone. Along with her marital status, she writes as having no possessions or having empty pockets. However by the last line in the first verse we can see that having material possessions is not important to her as its love...
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...considered have been inconsistent and too complex. As a result, it could confuse customers and staff and also jeopardise their business. Generation and Evaluation of Main Issues Beachfront Palapas * Limited supply and High demand: The resort does not have as many as palapas as they have rooms. The palapa availability accounts for only about a quarter of the total room availability (26%, Room-350/ Palapa-92). * First-come, first-serve basis: This system is inefficient for such a scarce resource, which is in very high demand. The resort could generate revenue with rental system. If the hotel runs palapas with free operating system such as other hotel amenities, the customers tend to take using palapas for granted. And if they had no opportunity to use them they might feel more frustrated and have a negative perception of this resort. * The Claiming Process: The reservation policy of Palapas is an informal process with leaving customers’ items. The informal claiming process looks unprofessional and many incidents of lost items could occur in the resort. Again, due to these facts the resort could get a bad reputation. Pricing Strategy (Current One) * Timeframe: All pricing policies are a daily basis. It might not be efficient to use palapas. The Users do not stay at palapas all day. Some could leave earlier (stay just half...
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