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How Effectively Do You Think Rachel Spent Her Day?

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How effectively do you think Rachel spent her day?
In my opinion, how she spent her day is quite effectively. Because she has a mixture of relax and hard-work modes. She can also manage her project on schedule and has a very good social relation by help other project that is behind schedule to be back on track.
She has very good planning both in the morning and evening.
However, if the communication breakdown was not occurring and no weekly status meeting, she will use only 20 minute to listen to their team members in one day. I think this is less than it should be. Actually, the discussion between manager and group member is significant in order to keep project on track and build up their relationship. When the communication breakdown occurred, Rachel was not fear to face with the problem but on the other hand she shows her investigation skill by she immediate indentify the root causes of the problem by discuss with another department where the problem occurred. Also, after finish defining root cause she shows her good coordination skill by directly report to her boss and give her team know what is happening and reviewing the impact that could have on this project.
Nevertheless, her project can follow schedule when she only met team member 20 minutes a day. This is maybe because of her ability to control / manage people.

What does the case tell you about what it is like to be a project manager?
Project manager is not like other managers because they have to deal with non-routine and complex tasks. Project manager have to perform different works and problems each day. Also, project managers are at the middle place between their boss and team-member so; project manager have to be a direct link between both groups. In other words, project manager will get pressure from both sides; boss and team-members. In this case tell me that project manager can perform

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