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Hr and Its Changing Role

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Change agenda

THE CHANGING HR FUNCTION THE KEY QUESTIONS

Introduction

The HR function and its evolution have been identified as key areas within the CIPD’s research programme. Despite a wealth of information that exists on the HR function, its role and its structure, and a vast amount of literature on the link between people management practices and organisational performance, there is little definitive evidence, either from the CIPD or from academic researchers, which gives a clear indication of the impact of HR structure and staffing on organisational outcome or performance. In particular, as many organisations embrace and implement the so-called Ulrich model, questions on the extent to which it meets their particular needs and what difference it has made to HR performance, stakeholder satisfaction and HR staff aspirations, have not been answered. This Change Agenda is based on the scoping stage of a larger piece of work, and it examines what we know about the impact of new structures and roles on the HR function, on the implications for skills and development of HR staff, and on the relationships with line managers. We will also look at how HR has measured its performance against this background. The result of this exercise will be to throw up a number of unanswered questions that will form the basis for the next phases of research. Phase one For this segment of the project we have undertaken two main pieces of work: we have explored the literature around the shape, structure and activity of the function, and we have spoken to a number of key practitioners and academics:
• Chris Brewster, Professor of International HR,

The CIPD research The CIPD has commissioned a major two-year research study, the main objective of which is to explore how HR functions and professionals can best be organised to make the most of high performance within

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