...Introduction HR is concerned with the people dimension in an organization, hence the trend in organizations to re-designate Personnel Department into Human Resource Department. The functions undertaken by HRD are to recruit, select, train and develop employees for an organization. Today with companies having a global mix of employees, developing an understanding of the employees is a tough task for the HR Department. Human Resource Management is a process of bringing people and organizations together, so that their respective goals are met. Indian organizations are also witnessing a change in systems, management cultures and philosophy due to the increasing global alignment of Indian companies. HR Researchers worldwide have come to the conclusion...
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...airport in the world, and has a global flight network through partners such as American Airlines in the United States and Qantas in Australia. As the United Kingdom's sole global network carrier, it transports 36 million passengers a year to around 268 destinations and 97 countries. The airline revisited to profit in2010 the first since 2007 making 157millon pound pre tax income. British Airways (BA) is a private profit-making airline based in the United Kingdom that flies to destinations all over the globe, including the United Kingdom and Ireland, North America, the Caribbean and South America, the Middle East, Asia, Australia and Africa. Headquartered at Heathrow Airport in London, BA is known for its attention to detail and emphasis on safety and security. British company British Airways is all about bringing people together, and taking them wherever they want to go. This applies as much to our employees as the 36 million people who travel with us every year. The travel industry is notoriously competitive, and we have certainly had our share of challenges over the past few years. We believe we now have a firm strategy in place that gives us good cause for confidence going forward. British Airways Plc and its subsidiaries provide international and domestic scheduled air services for the carriage of passengers, freight, and mail. It flies to approximately 400 destinations worldwide. The company also provides ancillary services, as well as airline marketing, aircraft financing...
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... It manufactures and markets digital wireless telecommunications facilities and products. These products and services are based upon code division multiple access (CDMA) technology. This company is listed in the Fortune’s List of top 100 companies, which have the best environment to perform work. It has almost 20,000 employees. There are four segments, in which company is operating: 1- QCT (Qualcomm CDMA technology) 2- QTL (Qualcomm Technology Licensing) 3- QWI (Qualcomm Wireless and Internet) 4- QSI (Qualcomm Strategic Initiatives) 2- Porter’s Five Forces of Qualcomm 2.1- Threat of Suppliers I. For the purpose of manufacturing, assembling and the testing of their products, Qualcomm depends upon its suppliers. Some of these suppliers are sole vendors in the market. II. Licensees and designers of Qualcomm are Intel, Motorola, LG, Nortel, Philips and Samsung. These companies/ Licensees are also the buyers of the Qualcomm technology. These companies can harm the image and growth of Qualcomm, if they move toward other network for services. III. Omnitracs, Truckmail and Omniexpress are the satellite system providers for the company. If the transponder (device which receives signals) capacity is low, they can harm the business and growth of the company. 2.2- Threat of Buyers I. It has a huge number of buyers in entertainment, transportation and communication industries. 39% of the company’s revenue is generated from its buyers...
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...and Oysho. Q. 01 Describe Zara’s competitive advantages. What are they based on? How are these advantages built within the organization? A. Competitive advantages of Zara are listed bellow along with their description: * Financially strong * In-house production: due to in-house production, it gets many advantages over competitors in the forms of cost saving, providing different styles and designs in clothing according to market demand that satisfies customers. * Quick response system: due to advanced competitive intelligence–fully equipped with advance gadgets–their sales force places order at the moment customer generates demand, with the help of centralized system, which allows employees get connected all the time with company. * Strong product development team is capable enough to produce 11000 new products every year and is responsible for attending high-fashion fairs and exhibitions to translate the latest trends of the season into their designs, and remain with up to date varieties, that’s why Zara is always in high growth. * Just-in-time delivery makes Zara efficient enough to be able to deliver the orders as quick as possible within given 15 days. * Zero-inventory makes them face least possible...
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...Plants” is co-written by Jeff Bennett and Nico Schmidt. It is about the American automotive corporation General Motors that is in the process of reaching an agreement with labor representatives to shorten the workdays at some of its German plants. The article discusses the impact of this decision on the company and its employees. “Google to Slice Motorola Mobility’s Staff” written by Drew Fitzgerald is about Google’s discusses the downsizing that Motorola Mobility Inc.’s workforce suffered. “Groupon Staff Feel the Heat” written by Shira Ovide is about Groupon’s employees suffering from increasing demands, tougher compensation calculations and a lack of opportunities for promotions. The article analyzes Groupon’s high turnover rate. In recent years, frauds and financial crises have tarnished the public’s faith in business all across the United States. The business world seems to have a “crisis of trust.” HR decisions should result in the greatest good for the largest number of people. The general public is in a constant trust battle with American businesses. With trust being a critical element in boosting and helping restart our economy, business leaders and HR managers should understand what trust is, how to create it, and how to maintain it. Bass Pro Shops is a well-known shopping outlet for rods and reels, camping and hunting gear, and other outdoor accessories. Recently a lawsuit was filed against the company for discrimination when it comes to hiring. Human resource managers...
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...------------------------------------------ Abstract BPO is one of the popular business practices in today's competitive environment. India has enormous opportunities emerging from globalization and consequent lowering of tariff barriers. The Indian BPO industry is constantly growing. However, along with the Phenomena Increase in BPO to India there has been a backlash against outsourcing. Information Technology has given India formidable brand equity in the global markets. Indian BPO companies have a unique distinction of providing efficient business solutions with cost and quality as an advantage by using state of art technology. This article explains overview of BPO industry in India comparative strength, weakness, opportunities and thread Indian BPO industry. Introduction India has enormous opportunities emerging from globalization and consequent lowering of tariff barriers. Information Technology has given India formidable brand equity in the global markets. Indian BPO companies have a unique distinction of providing efficient business solutions with cost and quality as an advantage by using state of art technology. Through joint efforts of Government and the Industry, software development and IT enabled services have emerged as niche opportunities for India in the global context. The Government has been making continuous efforts to make India a front-runner in the age of Information revolution. India today has the advantages of skilled manpower base, active and...
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...Gender Diversity 7 Diversity in Sexuality 8 Racial Diversity 10 Diversity in Age 11 Cultural Diversity 12 Religious Diversity 13 Importance of Diversity Training 18 Recommendations for Managers 22 Conclusion 26 References 28 Abstract This research paper addresses the importance of diversity training in the workplace. Having realized how pertinent workplace discrimination is globally, this paper will give a broad look into the various ways that diversity is displayed in the workplace. The diversity issues involving gender, sexuality, race, age, culture and religion will be explored, and the benefits that diversity training brings in each area will be outlined. Examples of the approaches that many Fortune 500 companies are taking will be touched on throughout the paper, as well as, the strategies behind corporate inclusion. Finally, manager’s recommendations will be given on ways to incorporate diversity training into an organization, and the potential outcomes that it brings to an organization. Introduction People differ in many aspects of their lives. We differ in race, color, sex, religious beliefs and origin to name a few. These diverse characteristics are what make us so unique from one another. Some people see diversity as an opportunity to learn and grow from other people, but others see it as a hindrance, which should be eliminated. Discrimination is defined as treatment or consideration, or making a distinction in favor of or against ...
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...THE CHALLENGES OF GLOBALIZATION AND THE ROLE OF HUMAN RESOURCES. Muhammad Aminu Bawa (1) Dr Juhary Ali (2) ABSTRACT The current financial crisis, which has engulfed East Asia since July 1997 and has subsequently spread to Russia and Brazil, is one of the most pressing challenges facing countries and businesses in today's global business environment. Globalization represents the structural making of the world characterized by the free flow of technology and human resources across national boundaries as well as the spread of Information Technology (IT) and mass media presenting an ever-changing and competitive business environment. Two major limitations are observed in the treatment of the twin issues of the responses to the East Asian economic crisis and the coverage of the literature on globalization. While the response to the crisis has focused on macroeconomic aspects, the issue of globalization has been addressed predominantly in and with respect to the developed economies of Western Europe, North America and Japan. This paper is an attempt to address these two limitations. Since the human factor is the key in the new era of globalization (Hassan, 1992; Sims & Sims, 1995), the primary objective of this paper is to present a conceptual framework for effective management of human resources as a response to the growing interaction of globalization and business performance. Three central arguments are made in this paper. (1) That a growing body of evidence converge...
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...Managing these resources effectively, and integrating their activities to achieve global advantage, is a challenge to the leadership of these companies. We are quickly moving toward a global economy. While estimates vary widely, approximately 70 to 85 percent of the U.S. economy today is affected by international competition. Recent popular books have suggested that many U.S. companies need to reassess their approach to doing business overseas, particularly in the area of managing human resources. To a large degree, the challenge of managing across borders boils down to the philosophies and systems we use for managing people. In this chapter we will observe that much of what is discussed throughout this text can be applied to foreign operations, provided one is sensitive to the requirements of a particular international setting. The first part of this chapter presents a brief introduction to international business firms. In many important respects, the way a company organizes its international operations influences the type of managerial and human resources issues it faces. In additioft1 we briefly describe some of the environmental factors that also affect the work of managers in a global setting. Just as with domestic operations, the dimensions of the environment form a context in which HRM decisions are made. A major portion of this chapter deals with the various HR activities involved in the recruitment, selection,...
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...Five Functional Areas Of Human Resource Management Five Functional Areas of Human Resource Management (HRM) HRM has five functional areas that include: Staffing, Human Resource Development (HRD), Compensation and Benefits, Safety and Health, and Employee and Labor Relations. Staffing Achieving organizational objectives requires having the proper number of employees with the appropriate skills. Staffing accomplishes this objective through four tasks. The first task is job analysis, which examines specific job functions in determining the skills, duties and knowledge required for each position. The second task is ensuring that the required numbers of employees, with the appropriate skills, are available when needed organizations engage in Human Resource Planning (HRP). The third task is recruitment, which is the process of attracting enough skilled people to apply for jobs in the organization. Fourth, the last step in the staffing process, is selection. This involves choosing the best suited individuals to fill the open positions in the firm. Human Resource Development (HRD) Six functions, including training, development, career planning, career development, organization development and performance appraisal, make up Human Resource Development (HRD). * Training: is a process designed to provide employees with the knowledge and skills needed for their present job. Focusing on long-term learning needs is development. The ongoing process of career planning sets career goals for...
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...Introduction Riordan Manufacturing is a global plastics producer. The company wants to develop a team compensation plan around its new customer-relationship management system. Riordan wishes to choose the best option to support this plan. Based on the generic benchmarking for issues facing Riordan the following companies have been identified as having some of the same issues: Graybar for team compensation strategies, BHP Copper for gainshairing, American Standard and United Parcel Service for work life policies, Transtec Group and LeasePlan USA for pay-for-performance plans, and Starbucks for part-time employee benefits. Based on the findings this paper presents some best practices to be used based on other companies. Key Course Concept The following companies were benchmarked against issues facing Riordan. These companies are Graybar Electric Company, BHP Copper, American Standard, United Parcel Service, Transtec Group, Starbucks, LeasePlan USA and Verizon Communications. Riordan was benchmarked again Graybar in regards to team compensation strategy. Teams have become a popular way to organize business because they offer companies the flexibility they need to meet the demands of the ever changing business environment (Zobal, 1998). This process should be slow. Riordan had a compensation plan focused only on team performance without considering the growth in employee benefits. The concept that was benchmarked with American Standard and United Parcel Service was work life policies...
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... 1.2 Objective 1.3 Company Background 1.3.1 Company vision and mission 1.3.2 Company products and services 1.3.3 Corporate and business strategy 1.3.4 Sales and profit of the company Chapter 2 Business and corporate strategy…………………………. 2.1 IKEA business and corporate strategy 2.2 Micheal Porter’s Five Forces Model 2.3 IKEA as a competitive advantage Chapter 3 Why IKEA failed in USA………………………………….. 3.1 Cause of the failure 3.2 Different management styles in USA 3.3 Different consumer decision process 1.0 INTRODUCTION 1.1 Scope 1.2 Objective 1.3 IKEA Company Background IKEA is a Swedish furnishing company and was founded by Ingvar Kamprad 1943. It started as a one-man mail order company in a farming village in Southern Sweden called Smaland. (IKEA, 2011a) Today IKEA has become a big international company which has stores in 44 countries worldwide. The IKEA Group has grown into a major retail experience with 123,000 co-workers and is generating annual sales of more than 21.5 billion Euros. (IKEA, 2011b). The sales growth is shown in Appendix 1. The IKEA concept started in the 1950’s with catalogue marketing combined with a showroom where customers could see and touch IKEA products. The company’s three distinct features were function, quality and low price. Problems with suppliers led the company to start purchasing from foreign producers in Eastern Europe. During the 1060’s the concept...
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...both internally and externally, and most importantly identifying the management challenges faced by Michelin. This assignment shall thoroughly address how the challenges can be solved using the principles that were mastered during the study of Strategic Management. To find the strengths of Michelin, one will be looking at what the company is good at and also what they are doing well at. According to the case study ,the weaknesses are what Michelin is poor at and those things they need to improve on for Michelin to be successful and to grow as a company. So therefore their weakness are their major management challenges. By being able to look at the strengths and weaknesses of Michelin both internally and externally one can start to plan for Michelin in the future and to be able to look at what Michelin is going not so well and find steps to sort these problems out, which is what this essay will address. Some of Michelin's internal strength is that at the present they have three lines of production to follow. They produce the Michelin guide, and road maps, although their main line of production is their tyres .So the fact that Michelin is in more than one line of production gives them the competitive edge over their competitors. Michelin is committed to safety and is committed to keeping up with research and development in all their production and products ,because unlike other companies they do have a large research facility and road circuits which they use to test their...
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...Week 6 Individual Assignment Carlos M. Simmons Jr. University of Phoenix Procter and Gamble Business Analysis III MGT 521 Dennis Boedeker July 8, 2012 Recent Economic Trends Procter and Gamble operates in over 70 countries. In order for a company to sustain or survive in this many different markets, the must be willing and able to adapt to the changes in these markets. Market trends and changes are what enable investors and traders to profits. Whether these changes are short-term or long-term, they dictate financial gains or losses (Investopedia.com, 2011). Four major indicators affect changes in markets. These include global or international transactions, the governments in those 70 countries, speculation on market changes, and supply and demand. In an organization the size of Procter and Gamble, some inevitable expenses can drastically reduce annual forecasts on profits. P&G relies heavily on other organizations (vendors and suppliers), to manufacture a number of their infamous products. If costs increase in procurement of certain materials, jeopardizes the company’s economic growth. Commodities such as using a specific form of energy to operate a facility can impact Procter and Gamble’s revenue. P&G uses materials like resin and would pulp to manufacture items like laundry boxes and pampers. A strong factor in economic trends is the highly unfavorable changes in exchange rates in foreign markets. Recession in countries where P&G conduct...
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...and Study Skills | Dr. Emily Fenclova | | George Ritzer and Paul Dean (2014), both writers and professors at U.S. Universities, said: “Globalization is increasingly omnipresent. In fact, globalization is of such great importance that the era in which we live should be labeled the global age” (p. 2). It is undisputable that the “global age” has opened up new opportunities for the companies to engage in international business (Taylor and Napier, 1996). According to Charles Vance and Yongsun Paik (2001), business leaders have been increasingly acknowledging the on-going global activity and the possible benefits associated with entering the global market (Linehan and Scullion, 2001). Consequently, it is more and more common for the employees of multinational corporations (MNCs) to spend time working in foreign countries on international assignments (Guthrie et al., 2003; Kollinger, 2005). For the purpose of this essay, the terms “international assignment” and “expatriate work” will be used interchangeably. Many scholars, as well as business people now realize that if a company really wants to succeed in an international or global market, the people are the difference makers (Selmer and Leung, 2003; Forster, 1999; Vance and Paik, 2001). According to Sim and Dixon (2007), a commonly held stereotype of an expat is a man working in a foreign country accompanied by a non-working wife (partner). As a matter of fact, authors such as Smith and Still; Harris or Torrington reported...
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