...IMPACT OF HUMAN RESOURCE MANAGEMENT (HRM) PRACTICES ON EMPLOYEES RETENTION (A CASE STUDY OF EDUCATION AND BANKING SECTOR IN BAHAWALPUR) Muhammad Azhar Sheikh 1 Wusat-ul-Qamar 2 Fariha Iqbal 3 ____________________________________________________________ __________ Abstract: This research has been conducted to study the impact of HRM practices (career development opportunities, supervisor support, working environment, rewards and work-life policies) on employee retention in The Islamia University of Bahawalpur as well as the banks in Bahawalpur. The data collected through questionnaire from 101 respondents. The results show the positive relationship of above mentioned HRM practices with employee retention. Conclusions as well as directions for future research are discussed. INTRODUCTION EMPLOYEE RETENTION: During the last decade, the personnel/HRM field has shifted from a micro focus on individual HRM practices to a debate on how HRM as a more holistic management approach may contribute to the competitive advantage of the organizations. Three different perspectives have been used in recent researches on the relationship between HRM practices and organizational performance, organizational retention and organizational strategies. (Bjorkman and Pavlovskaya: 2000) A number of studies have found that managing turnover is a challenge for organizations, as different organizations using different approaches to retain employees (American Management Association, 2001).Employee...
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...HRM Practices On Job satisfaction and Firm’s productivity of ROBI Telecom [pic] [pic] Report On HRM practices on job satisfaction and firm’s productivity of ROBI Telecom SUBMITTED TO Md. Atiqur Rahman Sarker Lecturer, Department of Business Administration East West University, Bangladesh SUBMITTED BY |Name of the students |ID No. | |Mahmudur Rahman |2009-2-13-030 | |Muhammad Rifat Iqbal |2009-2-10-273 | |Farjana Yeasmin |2009-3-13-034 | |Sarira Hossain |2009-2-10-162 | Course Name: Human Resource Management Course Code: HRM301 Section: 7 SUBMISSION DATE: 1st November, 2011 Letter of Transmittal November 1st, 2011 Md. Atiqur Rahman Sarker Lecturer, Department of Business Administration 43, Mohakhali C/A Dhaka – 1212, Bangladesh Subject: Submission of report on HRM practices on job satisfaction and firm’s productivity of “ROBI Telecom”. Dear Sir, We...
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...economy. In the field of deposit mobilization, Loans and advances, Import and export business, foreign remittance South East Bank is showing best growth performance year after year through its highly skilled human resource. At present a large number of banking and non banking financial institutions are doing their business i.e. the banking business is more competitive for the existence and smooth running of the banking business. It should be handled efficiently and for this reason more effective and efficient human resource is very much necessary. In the way of building skilled human resource recruitment and selecting system should be organization’s target oriented. In this study, an effort is made to find out the present policies and practices for recruitment and selection in South East Bank Ltd. 1.2...
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...International Journal of Management and Strategy (IJMS) 2013, Vol. No.4, Issue 6, January-June 2013 http://www.facultyjournal.com/ ISSN: 2231-0703 A STUDY ON EMPLOYEE SATISFACTION PERSPECTIVES IN THE HOTEL INDUSTRY IN MALAYSIA Anantha Raj A. Arokiasamy, Quest International University Perak (QIUP), Malaysia ABSTRACT Satisfaction is fulfillment of a need or desire and the pleasure obtained by such a fulfillment. Employee satisfaction is a good measure to evaluate personal attitude to the professional activity of an organization. Employee satisfaction is considered to be a critical success factor for organizations. The concept of employee satisfaction has gained a special concern from both academicians and practitioners. The purpose of this study is to examine the relationship between career development, compensation & rewards, job security and working environment with employee satisfaction in the hotel industry in Malaysia. A total of 127 employees’ responses were collected from four three star hotels in Ipoh, Perak. Data were collected over a period of two months using survey questionnaire and multiple regression analysis were used to examine the correlation between independent variables and dependent variable. Since, the sample of this study comprises only the Food & Beverage staffs, it is hoped that a future extended study would include the front and back hotel staff as well. The results indicate that there is a positive relationship between career development, compensation...
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...Research note Tourism shopping and its contributions to Hong Kong Introduction Tourism plays a very important role in the economy of Hong Kong. It is now earner of foreign the biggest exchange. The number of visitors has increased from 3.7 million in 1986 to nearly 10.2 million in 1995. Total tourism receipts in 1YYS were HK$74.9 billion, four times as much as in 1986.’ Tourism revenue represents consistently about 6% of the GDP (Gross Domestic Product). Half of the tourist expenditure is on shopping. Tourism industry is contributing significantly to the retail trade in Hong Kong. For some visitors, shopping in Hong Kong has become the sole purpose of their visit. Tourism shopping*, therefore, is not only a major source of income from foreign visitors, but can itself provide a powerful attraction to bring them to Hong Kong. There arc seven major market areas for Hong Kong tourism: Europe (the UK, Germany, France and Italy), North America (the USA and Canada), Japan, Oceania (Australia and New Zealand), South East Asia (the Philippines, Indonesia, Thailand, Singapore and Malaysia), Taiwan and mainland China. In the 1980s North America, Europe and Japan were the three major tourist markets. Changes have been taking place over the past decade in terms of tourist markets, visitor characteristics, purpose of visits, choice of accommodation and visitor spending patterns. In recent years, Taiwanese and mainland Chinese tourists have led European and American tourists as the major...
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...Internship report On [pic] The Practice of Human Resource Management in Aarong & AAF Submitted to Farhana Nur Malik Lecturer BRAC Business School BRAC University Submitted By Mehjabin Tanjila ID: 05304024 Brac Business School BRAC University Date : 26th Septerber,2010 Letter of Transmittal September 26th, 2010 To Mrs. Farhana Nur Malik Lecturer BRAC Business School BRAC University Subject: Internship report on “The practices of HRM in Aarong& AAF” Dear Madam, This is to inform you that I’m a student of BBA program of BRAC University, Major in Human Resource Management and Marketing. It is my pleasure to carry out the internship report under your supervision. As a requirement of preparing an internship report based on the practical situation in an organization, I selected Recruitment as my core concentration along with few other HR practices that I have come across during my internship program. So I have prepared a report on the “practice of Human Resource Management in Aarong & AAF. I hope this report reflects on the contemporary issues on the Human Resource Management that are being Practiced by organizations in our country. I would like to request you to accept my internship report for further assessment. Sincerely yours, ……………… Mehjabin...
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...Internship report On The Practice of Human Resource Management in Aarong & AAF Submitted to Farhana Nur Malik Lecturer BRAC Business School BRAC University Submitted By Mehjabin Tanjila ID: 05304024 Brac Business School BRAC University Date : 26th Septerber,2010 Letter of Transmittal September 26th, 2010 To Mrs. Farhana Nur Malik Lecturer BRAC Business School BRAC University Subject: Internship report on “The practices of HRM in Aarong& AAF” Dear Madam, This is to inform you that I’m a student of BBA program of BRAC University, Major in Human Resource Management and Marketing. It is my pleasure to carry out the internship report under your supervision. As a requirement of preparing an internship report based on the practical situation in an organization, I selected Recruitment as my core concentration along with few other HR practices that I have come across during my internship program. So I have prepared a report on the “practice of Human Resource Management in Aarong & AAF. I hope this report reflects on the contemporary issues on the Human Resource Management that are being Practiced by organizations in our country. I would like to request you to accept my internship report for further assessment. Sincerely yours, ……………… Mehjabin Tanjila ID: 05304024 BRAC Business School Acknowledgement I would like to take this opportunity to convey my heartfelt appreciation to them whose blessing and cooperation was important...
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...The latest Coca cola’s super bowl commercial stirred up resentment among various sections of people. The conservatives were outraged by the fact that the song “America is Beautiful” was sung in eight different languages and inclusion of gay couple in the ad. However there were others who supported the idea and inundated social media with note of support for the company and few others who probably didn’t get involved. This is a reflection of today’s modern and segmented society. Globalization and technology have taken front seat in merging cultures and creating a world where communities interact more closely than ever. According to United Nations Conference on Trade and Development (UNCTAD) there are about 63,000 multinational companies (MNCs) in the world and they have 700000 branches in other countries. Looking at the enormous reach of these global entities, one can only agree how critical it is to understand the cultural perspective of different societies. As a global business, it was an attempt by Coca Cola Company to embrace the diversity of multicultural world -- both in the marketplace and in the workplace. Evidently because societal culture has major influence on businesses. Global businesses have to deal with customers/clients, distributors, strategic partners, employees with different background and cultural mindsets. How organizations make decisions, implement policies, recruit workforce or even make strategic choices are affected by these cultural forces, both...
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...HRM in India Summary ------------------------------------------------- India is being widely recognised as one of the most exciting emerging economics in the world. Besides becoming a global hub of outsourcing, Indian firms are spreading their wings globally through mergers and acquisitions. During the first four months of 1997, Indian companies have bought 34 foreign companies for about U.S. $11 billion dollars. This impressive development has been due to a growth in inputs (capital and labour) as well as factor productivity. By the year 2020, India is expected to add about 250 million to its labour pool at the rate of about 18 million a year, which is more than the entire labour force of Germany. This so called ‘demographic dividend’ has drawn a new interest in the Human Resource concepts and practices in India. This paper traces notable evidence of economic organisations and managerial ideas from ancient Indian sources with enduring traditions and considers them in the context of contemporary challenges. Intriduction Over many centuries India has absorbed managerial ideas and practices from around the world. Early records of trade, from 4500 B.C. to 300 B.C., not only indicate international economic and political links, but also the ideas of social and public administration. The world’s first management book, titled ‘Arlhãshastra’, written three millennium before Christ, codified many aspects of human resource practices in Ancient India. This treatise presented notions...
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...Chapter One: Introduction 1.1 Introduction A non-governmental organization (NGO) is an organization that is neither a part of a government nor a conventional for-profit business. Usually set up by ordinary citizens, NGOs may be funded by governments, foundations, businesses, or private persons. Some avoid formal funding altogether and are run primarily by volunteers. NGOs are highly diverse groups of organizations engaged in a wide range of activities, and take different forms in different parts of the world. Some may have charitable status, while others may be registered for tax exemption based on recognition of social purposes. Others may be fronts for political, religious or other interest. The number of NGOs in the Bangladesh is 2333(http://ngonewsbd.com/ngo-list-ofbangladesh/). Bangladesh is a developing country. The NGO sectors today play a very critical role in public health development. Overall contribution and development is the traditional strength of NGOF, which is one of the largest NGO networking organizations in the country. NGOF is determined to build long-term improvement of Public Health situation by reducing mortality and morbidity, and conserving sound environment. In order to implement its programmes as a process of holistic transformation of the society towards development, the Forum has emphasizing stepped forward maintaining a perfect balance among WatSan, health and environment. Combining hardware & software supports and networking...
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... Chapter Objectives * Examine how international growth places demands on management and HRM * Identify factors that impact on how managers of internationalizing firms respond to these challenges * We cover the following areas: * Structural responses to international growth: The organizational context in which IHRM activities take place. Different structural arrangement have been identified as the firm moves along the path to international status – from export department through to more complex department such as the matrix, transnational, heterarchy, networked. * Control and coordination mechanisms: Control and Coordination aspects. Formal and informal mechanisms were outlined, with emphasis on control through personal networks and relationships, and control through corporate culture, drawing out HRM implications. * Mode of operation used in various international markets: The various modes-such as wholly owned, franchising, management contracts and international joint ventures- used by multinational for foreign market entry and expansion. Again, we attempted to demonstrate the IHRM implications of the various modes, although noting that most of the literature focuses on wholly owned subsidiaries and international joint ventures. * Effect of responses on HRM approaches and activities: How international growth affects the firms approach to HRM. Firms vary from one another as they go through the stages of international development, and react...
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...CONTROL What is controlling? It’s the process of monitoring, comparing, and correcting work performance. All managers should control even if their units are performing as planned because they can’t really know that unless they’ve evaluated what activities have been done and compared actual performance against the desired standard.3 Effective controls ensure that activities are completed in ways that lead to the attainment of goals. Whether controls are effective, then, is determined by how well they help employees and managers achieve their goals. Control is important because it’s the only way that managers know whether organizational goals are being met and if not, the reasons why. The value of the control function can be seen in three specific areas: planning, empowering employees, and protecting the workplace. 1. Check whether their goals and plans were being achieved and what future actions to take. 2. Effective control system can provide information and feedback on employee performance and minimize the chance of potential problems 3. Protect the organization and its assets The control process is a three-step process – Step 1. Measuring Actual Performance To determine what actual performance is, a manager must first get information about it. Thus, the first step in control is measuring. Most work activities can be expressed in quantifiable terms. However, managers should use subjective easures when they can’t. Although such measures may have limitations...
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...Export Policy 2009-2012 Contents SL. No Chapters Subject Page No 1 Preface 1-2 2 Chapter One Title, Objectives, Strategies, Application and Scope3-5 3 Chapter Two General Provisions for Export 6-8 4 Chapter Three Steps toward Export Diversification 9-11 5 Chapter Four General Export Facilities 12-18 6 Chapter Five Product-Specific Export Facilities 19-23 7 Chapter Six Export of Services 24 8 Chapter Seven Other Steps towards Export Promotion 25 9 Annex-1 List of Export-Prohibited Products 26 10 Annex-2 List of Products under Conditional Export 27 Broad Objectives: The general objective of this study is to determine the present activities of export, import and the significance of their role for smooth, efficient and effective marketing process of export & import products overseas. Specific Objectives: • However the specific objectives of the study may be described as: • To identify the challenges of export Products in the Global Market. • To sketch the overall condition of the Bangladeshi export & import sectors in the global... [continues] Objectives of the Study : The objections of the report are : • To expose the Different years export & Import • To find out the different products offered to exports & imports. • Acquiring a practical knowledge and personal observation about overall export & import procedure & policy , functions, principles. • Find out the activities and implication of Export...
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...Systems Consideration in HRIS In today’s knowledge economy, organizational success depends almost disproportionally on the performance of Human Resources (HR). To increase the effectiveness of Human Resource Management (HRM) organizations are becoming more dependent on human Resource Information Systems (HRIS). A HRIS organizes employee applicant and qualifications, organizational demographics, recruiting, professional development, performance appraisals, payroll, retention, and attrition. Organizations that implement HRIS’s improve the organizations administrative efficiency with faster information processing, improved employee communications, greater information accuracy, lover costs and overall HR productivity improvements (Beadles, 2005). When selecting a HRIS, Human Resources (HR) should consider the efficiencies of using software as a service, the inefficiencies of various Microsoft Access based database software, the risks involved with integrating and combining multiple products into one system, and the consequences of improper database maintenance. In analyzing HRIS’s that would be beneficial in my current organization I chose to focus on HRIS Pro by Micro Systems, and MyHRIS by Nuview Systems. Commercial Database Systems HRIS-Pro information management software allows organizations greater effectiveness in managing HR functions and responsibilities. The advantages of HRIS-Pro are the information systems cost, modular flexibility, expansion capabilities,...
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...and has made a "safe haven" in one of our pockets much like our wallet that we never want to leave at home while we head for our work! Thanks to the telecom-revolution and its relentless evolution that together have made it possible even in developing countries like Bangladesh. Being a BBA student, having knowledge of HRM practice in the organization is a good thing. Which will encourage studying the human resource management. This is good for the students that organizations are taking the HR practice seriously and having HR specialist. 1.2: Objectives of the study The objective of the study is to make a clear sense how the firms are operating their HRM Practice Within the organization. Major objective: The broad objective of the study is to make an analysis on the Human Resource Management Practice In Citicell & Airtel. Specific objective: ➢ To have an understanding of cellular industry in Bangladesh. ➢ To identify the level of Practice of HRM. ➢ To find out the development scope of the companies regarding HRM practice. ➢ To represent a guide line for the future course of action of Citicell and Airtel in using the HRM. 1.3: Methodology The study requires a systematic procedure from selection of the topic to preparation of the final report. To do a study and make a report on it there are two types of methods, -qualitative and quantitative. In this study we have adopted both of these two as the study has taken not...
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