Week 1 Checkpoint
Jessica Liska
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May 9, 2014
Melissa Ellison

Week 1 Checkpoint 1. Communication: According to Kettner, communication is ‘the ability to portray the vision clearly.’ (Kettner, 2002) To me this is an adapt portrayal of what communication is. Without the ability to be a good communicator, a manager would find themselves with workers who were confused on the directions they were told and a manager who is frustrated because work was not done to their standards or the way that they had directed. This is a knowledge characteristic because being a good communicator is something you learn from an early age. There are people out there that no matter what, they will never be good at communicating their feelings or wishes to other people in a way that makes sense to anyone but them. 2. Empowerment: “the ability to create a structure that harnesses the energies of others to achieve the desired result” (Kettner, 2002) Being able to create structure out of chaos is a skill that most people take years in learning. For me this is a knowledge characteristic. Being able to direct others in seeing the same vision you have that enables everyone to work together for the same outcome is even harder. This takes years of learning what works best for the manager. There may be tricks that don’t work for others, but work wonderfully for that individual. 3. Persistence: “the ability to stay on course regardless of the obstacles encountered” (Kettner, 2002) To me, persistence is the name of the game when it comes to managing anything. Having people work for you, telling them what to do, it’s difficult but for me, it leads directly into Vision. This is a value characteristic to me. Some people, no matter how much they dream, just aren’t they type of person to carry through on anything. You have to want it, and most people value in themselves the