...Strategic Risk Management HSBC Market Risk Evaluation Table of contents 1. Introduction …………3 HSBC and Research Qestion……………………………………………………………3 2. Methodology. 3 3. Analysis 4 3.1Managing Risk at HSBC and SWOT Analysis 4 3.2Credit Risk 6 3.3 Market Risk 7 3.3 Operational risk 9 4. Discussion 11 Scenarios 11 5. Conclusions 12 5. Perspectives 12 6. References 13 7. Annex index 24 1. Introduction Starting with the early 90’s the focus on risk management has been increasing leading to a change in the business models adopted by different companies. The recent crisis has revealed that managing risk is not an option but a necessity, and it can be stated that lately the banking business is all about risk. HSBC Group HSBC Holding p.l.c was formed in 1991 and has its origins in The Hong Kong and Shanghai Banking Corporation, back in 1865. The group has its headquarters in London and it has around 8,000 offices in regions like: Europe, Hong Kong, the rest of Asia Pacific, including the Middle East and Africa, North America and South America. The main activities of HSBC are: Personal Financial Services; Commercial Banking; Global Banking and Markets; Private Banking. All group’s activities includes various risks: Credit risk, Market risk, Operational risk, Liquidity risk, Insurance risk, Residual value risk, Pension risk, Reputational risk, and Sustainability risk. Research Question ...
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...STRATEGIC MANAGEMENT INTRODUCTION: Strategic management analyzes the major initiatives taken by a company's top management on behalf of owners, involving resources and performance in internal and external environments.[1] It entails specifying the organization's mission, vision and objectives, developing policies and plans, often in terms of projects and programs, which are designed to achieve these objectives, and then allocating resources to implement the policies and plans, projects and programs. A balanced scorecard is often used to evaluate the overall performance of the business and its progress towards objectives. Strategic decision-making is done through process of strategic management. PROCESS OF STRATEGIC MANAGEMENT: PROCESS: * Establishing the hierarchy of strategic intent: * Creating and communicating a vision. * Designing a mission statement * Defining the business * Adopting the business model * Setting objectives. * Formulating of strategies * Performing environmental appraisal * Doing organizational appraisal * Formulating corporate level strategies * Formulating business level strategies * Undertaking strategic analysis * Exercising strategic choice * Preparing strategic plan * Implementation of strategies * Activating strategies * Designing the structure, system and processes * Managing behavioral implementation * Managing functional implementation * Operationalizing strategies...
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...Assignment on Management Practices of \ ___________________________ ACKNOWLEDGEMENT First and fore mostly we would like to thank the Almighty Allah who blessed us with knowledge, understanding and ability to do this report. We are indebted to many people for providing us encouragement and support during our learning and working while making this report and we want to show our gratefulness to these people. We are very much grateful to Ms. SharminAkther, our respected course instructor of MGT101 (Principal of Management), who assigned us this challenging work. She always guided us to take and overcome this challenge successfully. Without her help in every step it was quite impossible for us to finish this report properly in time. We are also grateful to AKM Ahsan Habib, Team leader, Retail Banking and Wealth Management, and Othish Asif Rahman, Relationship Officer HSBC Select for giving us valuable information. Table of Content Topic | Pages | Chapter # I: Introduction | 01-02 | Brief History of HSBC | 01-2 | Chapter # II: Main Body | 03-17 | Management Function * Planning * Organizing * Leading * Controlling | 03-1303-0707-0910-1111-12 | Chapter # III: Conclusion | 12-15 | References | | | | Introduction The Hongkong and Shanghai Banking Corporation Limited is a prominent bank established and based in HongKong since 1865 when Hong Kong was occupied by British drug traders and made a colony of the British Empire. It...
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...CODE: MBD 107. SEMESTAR: 1ST SUBMITTED BY SOUMYA KANTI BOSE ENROLLMENT NO: DDE/MBA/JUL2013/14. REGISTRATION NO: APPLIED FOR. SESSION: JULY 2013 - JUNE 2015. INDEX PARTICULARS | PAGE NO | Introduction | 03 | Objectives of Study | 03 | World Scenario in Corporate Governance | 03 | Indian Scenario in Corporate Governance | 03-04 | Corporate Governance Practices By State Bank of India, India | 04-05 | Corporate Governance Practices By Axis Bank Ltd, India | 05-13 | Corporate Governance Practices by National Australia Bank, NAB | 13-18 | Corporate Governance By HSBC, London | 19-23 | Conclusion | 23 | Reference | 23 | Introduction: The issue of corporate governance has come up mainly in the wake up economic reforms characterized by liberalization and deregulation. Corporate governance has at its backbone a set of transparent relationships between an institution’s management its board, shareholders and other stakeholders. Corporate governance has come up mainly in the wake up of economic reforms characterized by liberalization and deregulation. According to OECD, the corporate governance structure specifies the distribution of rights and responsibilities among different participants in the corporation, such as, the board, managers, shareholders and other stakeholders and it also spells out the rules and procedures for making decisions on corporate affairs. Corporate governance is exclusively of board of directors in a manner that it becomes a way of organizational...
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...Abstract This report aims to identify the business value of information system in an organization. The organization that has been focused is HSBC Bangladesh. The CRM department of HSBC Bangladesh had recently incorporated a new software, namely “Credit Exception Tracking System”. This report primarily focuses on the situation of the bank prior to the incorporation of this information system in the CRM department, and it expands with a qualitative and quantitative analysis of benefits being received from the new IS . The major emphasis of these analysis has been the users of the IS, and both the analysis are subject to their response. The report also contains a brief description of the technical aspects of the IS. The hardware setup and the software support that are needed to operate the IS are described briefly. The cost of implementing the project, including the purchase of additional hardware, software and training is also mentioned. Although it is always critical to assess the amount of value addition that a particular IS brings into effect, CETS has had very lucid and prominent impact in improving the operation and efficiency of the organization. These impacts are pointed out clearly throughout this report. Introduction The pace of globalization has influenced all businesses to undergo sufficient changes in their operational procedures. Often businesses need to automate their existing operations in order to cope up with the rest of the business world...
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...by a public boardroom debacle at HSBC. Incumbent Chairman, Stephen Green, had announced his pre-mature departure from HSBC ahead of schedule, putting HSBC’s succession plan into the spotlight. An unforeseen and public power struggle ensued, with speculation as to whether incumbent CEO Michael Geoghegan or one of several other possible candidates would get the top job. The chaotic succession process undermined HSBC’s stellar reputation for smooth management succession, and damaged the credibility of the board. The objective of this case is to allow a discussion of issues such as the importance of board and senior management succession planning and what it entails, the difference between a Chairman’s and CEO’s roles, attributes of a good Chairman, and whether former senior executives should become board chairmen. HSBC: A Model of Smooth Succession HSBC has a long history of smooth board and senior management succession underpinned by clear succession plans. Regular review of these plans by independent non-executive directors also serves to strengthen its robustness. This is the abridged version of a case prepared by Apple Goh, Chidambara Thanu, Mabel Koh, Lew Karxieu, Oh Kai Li and Song Huizhen under the supervision of Professor Mak Yuen Teen and Dr Vincent Chen Yu- Shen. The case was developed from published sources solely for class discussion and is not intended to serve as illustrations of effective or ineffective management or management. The interpretations and perspectives...
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...Connecting customers to opportunities for 150 years HSBC Holdings plc Strategic Report 2014 Overview 1 1 2 3 4 7 t Who we are Our purpose Cautionary statement regarding forward-looking statements Highlights Group Chairman’s Statement Group Chief Executive’s Review Strategic objectives 9 Value creation and long-term sustainability 10 HSBC Values 11 Our strategy Business model 12 Market presence 13 Organisation 15 Governance 16 Global businesses 18 Employees 21 Risk overview Strategic priorities 26 Grow the business and dividends 26 Implement Global Standards 28 Streamline processes and procedures Outcomes 28 Financial performance 34 Remuneration 36 Sustainability Directors 40 Directors Supplementary information 42 Status of the Strategic Report 2014 42 Copies of the Annual Report and Accounts 2014 42 Shareholder enquiries and communications 43 Report of the auditor The Strategic Report 2014 forms part of the Annual Report and Accounts 2014 for HSBC Holdings plc and is not the Group’s statutory accounts. It does not contain the Report of the Directors and it does not contain sufficient information to allow as full an understanding of the results and state of affairs of the Group and of its policies and arrangements concerning Directors’ remuneration as would be provided by the full Annual Report and Accounts 2014. Additional information, including commentary on 2013 compared with 2012, may be found in the...
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...my skills and develop my knowledge. WORK EXPERIENCE September 2006 – August 2011 OPERATIONS MANAGER Customer Contact Center HSBC Electronic Data Processing (Philippines), Inc. 5150 Northbridgeway, Northgate Cyberzone, Alabang, Muntinlupa City • Manages the daily operations of the Customer Relationship Call Center Department by ensuring that all Key Performance Indicators are met, customers receive quality service through all channels of customer contact, supporting all product lines including partners and sales referrals or initiatives. • Manages all Training and Quality related activities and decides on the action plan to take prior to roll out to the whole Operations staff. • Responsible in ensuring that the Call Center Department is adherent to HSBC Group’s Compliance, Internal Control, and Business Continuity / Recovery Plan policies and procedure • Coordinates with all Stakeholders and maintain high level relationship to ensure that department performance, action items, and initiatives are well implemented • Participates and assists in analyzing forecasted call volume to optimize staffing for delivery of timely, efficient service in order to achieve established service level requirements. • Develops and implements strategies that support the vision of HSBC to ensure quality and predetermined revenue goals are achieved as applicable, mitigate losses, and manage expenses within established budgetary requirements...
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...Sheridan 8 Canada Square London UK Dear Mr. Sheridan, This is the report you request for analyzing and presenting the performance, activity, office policies, strategy, operation and importance of the group. It contains information about HSBC group, its organizational structure and also commercial awareness details. In the first sections I have included a brief history and an overview of HSBC today. In the following chapters I have talked in details about its structure and police offices. The last section brings information about its revenue, net profit and future plans. It has been pleasure and challenge working on this report. Please feel free to contact me in case of clarification or queries on this report. Kind Regards, HSBC I. History HSBC has a rich history, which starts back in 1865. It was established in Hong Kong and, two months later, in Shanghai by Thomas Sutherland and it started from a basic idea: to support trade between Asia and Europe. By 1900 it was extended in Europe and North America, Japan, Thailand, India, Philippines, Singapore, Sri Lanka, Malaysia and Vietnam. During Second World War, the group had to close branches and to move for a while its head office from Hong Kong to London. After the war, it played a key role in reconstructing the Hong Kong economy. In 1992 it acquired Midland Bank and became the biggest financial services organization in the world. HSBC continued to grow all this time and made lots of acquisitions and established...
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...The analysis on the development of Chinese Mainland banking industry internationalization Table of Content Introduction 3 1.0 Analysis on capital management based on Basel III 3 1.1 Potential risk determinants 3 1.1.1 CRAR based on Basel III 3 1.1.2 NPL perspective 4 1.1.3 Internal risk control system 4 1.1.4 The fund sourcing exploration through finance innovation 5 1.2 The risk identification 5 1.2.1 Risk of local government financial platform 5 1.2.2 NPL and Due Diligence Investigation 5 1.2.3 Risk of lending to SMEs and Derivative Deposit problems 5 1.2.4 Risk of collateral assets auctions 6 2.0 Analysis on internationalization of operation overseas 6 2.1 Key factors identification and comparison 6 2.1.1 Operation efficiency on ROA and ROE perspective 6 2.1.2 Operation scale and scope 7 2.2 Government potential influence on policies and regulation 8 2.3 Challenge and Risk based on the analysis 8 2.3.1 Strategic partnership with developed bank 8 2.3.2 Human Resource management 8 3.0 Analysis on internationalization of interest rate liberalization 8 3.1 Government potential influence on policies and regulation 9 3.2 Comparison between Chinese Mainland banks and HSBC 9 Conclusion 9 Appendices 11 Reference 13 Introduction From 2013, the trend of catching up with international standard and increasing Chinese banking competitiveness is under the agenda of PBOC through the frequent policies transformation...
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...An insight view of an organization (HSBC Bank) Table http://search.yahoo.comof Contents Serial Number | Name | Pages | 01 | Acknowledgment | 01-01 | 02 | Introduction | 01-01 | 03 | Scope and limitation of the project | 02-03 | 04 (a) | Company information | 03-03 | 04 (b) | Company mission, vision | 03-04 | 04 (c) | Organizational Structure | 04-05 | 05 | Legal Barriers | 05-07 | 06 (a) | Major source of job candidates in Bangladesh | 08-08 | 06 (b) | Decruitment option | 08-09 | 07 (a) | Types of selection devices used by the organization | 09-09 | 07 (b) | Strengths and weakness of the devices | 09-09 | 07 | Employee placement | 10-11 | 08 (a) | Employee orientation program | 11-11 | 08 (b) | Types of training and methods | 11-12 | 09 (a) | Performance appraisal methods | 12-12 | 09 (b) | Pros and cons of appraisal tools | 13-14 | 09 (c) | Types of compensation | 14-15 | 10 | Conclusion | 15-15 | 1. Acknowledgement We would love to thank the following individuals who provided information and insightful suggestions for this project: 1. Md. Salahuddin Bhuiyan Finance Operation Manager, Hong Kong Shanghai Banking Corporation. 2. Noor-E-Hasnin Lecturer, School of Business North South University We owe a debt to our faculty Noor-E-Hasnin who gave us the opportunity to...
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...Making LEARNING OBJECTIVES After reading this chapter, you will be able to answer the following questions: 1. What are the different types of decisions and how does the decision-making process work? 2. How do information systems support the activities of managers and management decision making? 3. How do decision-support systems (DSS) differ from MIS and how do they provide value to the business? 4. How do executive support systems (ESS) help senior managers make better decisions? 5. What is the role of information systems in helping people working in a group make decisions more efficiently? CHAPTER OUTLINE 12.1 DECISION MAKING AND INFORMATION SYSTEMS Business Value of Improved Decision Making Types of Decisions The Decision-Making Process Managers and Decision Making in the Real World 12.2 SYSTEMS FOR DECISION SUPPORT Management Information Systems (MIS) Decision-Support Systems (DSS) Data Visualization and Geographic Information Systems Web-Based Customer Decision-Support Systems Group Decision-Support Systems (GDSS) 12.3 EXECUTIVE SUPPORT SYSTEMS (ESS) AND THE BALANCED SCORECARD FRAMEWORK The Role of Executive Support Systems in the Firm Business Value of Executive Support Systems 12.4 HANDS-ON MIS PROJECTS Management Decision Problems Improving Decision Making: Using Pivot Tables to Analyze Sales Data Improving Decision Making: Using a Web-Based DSS for Retirement Planning LEARNING TRACK MODULE Building and Using Pivot Tables Interactive Sessions: Too Many Bumped Fliers: Why...
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...jklzxcvbnmqwertyuiopasdfghjklzxcvb nmqwertyuiopasdfghjklzxcvbnmqwer Internship Report on HSBC tyuiopasdfghjklzxcvbnmqwertyuiopas dfghjklzxcvbnmqwertyuiopasdfghjklzx Submitted To cvbnmqwertyuiopasdfghjklzxcvbnmq wertyuiopasdfghjklzxcvbnmqwertyuio pasdfghjklzxcvbnmqwertyuiopasdfghj Submitted By klzxcvbnmqwertyuiopasdfghjklzxcvbn mqwertyuiopasdfghjklzxcvbnmqwerty uiopasdfghjklzxcvbnmqwertyuiopasdf ghjklzxcvbnmqwertyuiopasdfghjklzxc vbnmqwertyuiopasdfghjklzxcvbnmrty uiopasdfghjklzxcvbnmqwertyuiopasdf ghjklzxcvbnmqwertyuiopasdfghjklzxc vbnmqwertyuiopasdfghjklzxcvbnmqw ertyuiopasdfghjklzxcvbnmqwertyuiop Mr. Shawkat Kamal Coordinator, BBA program BRAC Business School BRAC University Mr. Mahmudul Haq (2nd Supervisor) Faculty, BRAC Business School BRAC University Israt Kabir ID: 06304038 BUS 400 BRAC Business School BRAC University Date of Submission 22 April 2010 Thursday, 22 April, 2010 Mr. Shawkat Kamal Coordinator, BBA Program, BRAC Business School BRAC University, Dhaka Subject: Submission of Internship report Sir, In accordance to your advice, I have prepared my Internship report on Expansion Strategy of HSBC in Bangladesh.. In my report, I have tried to focus on the relevant information which would cover the objectives of the report. But no doubt, my effort and contribution will be best evaluated on your sharp scale of acceptance and remarks. Consequently, I am transmitting my project report to your very concern. I sincerely hope this report will fulfill the requirements suggested by you under...
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...his/her bank account. Online banking also facilitates buying and selling various products which varies country to country. In Bangladesh many banks have launched Online banking. Amongst those HSBC, City Bank, BRAC Bank, Bank Asia, Jamuna Bank, Janata Bank, Southeast Bank, AB Bank, First Security Bank, Mercantile Bank, Premier Bank etc are in action already. Some are known as online banking, some are Online banking, providing various facilities. Like City Bank has the facility of account check and statement print including query about cheque book information. Bank Asia has almost same facilities but with addition they have internal fund transfer facility along with bill payment and mobile phone recharge which are, in fact quite handy. Mercantile bank has a schedule for online banking. It is Sunday to Thursday, 9am-3pm. They have the facility of money transaction, deposit and withdrawal though they charge a particular amount for each transaction according to their policy, it is a relief if you don’t have to go to bank for depositing and drawing money, isn’t it? HSBC and BRAC Bank are clearly not satisfied with the transaction thing only in online banking. They thought of something more and desiring and customized the service to its best for their clients and getting better day by day. HSBC has a whole lot of...
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...Unethical Corporate Governance (HSBC Money Laundering Case: “Too Big to Fail” does not mean “Too Big to Jail”) About HSBC HSBC Holdings plc is a British multinational banking and financial services company headquartered in London, United Kingdom. It is one of the world’s largest banking and financial services organizations. In 1865, the first branches of the bank were first opened in Hong Kong and Shanghai. HSBC is named after its founding member, The Hongkong and Shanghai Banking Corporation Limited. In 1991, it was founded in London by the Hongkong and Shanghai Banking Corporation to act as a new group holding company. The company refers to both the United Kingdom and Hong Kong as its "home markets". HSBC has around 7,200 offices in 85 countries and territories across Africa, Asia, Europe, North America and South America, and around 89 million customers. As of 31 December 2013, it had total assets of $2.671 trillion, of which roughly half were in Europe, the Middle East and Africa, and a quarter in each of Asia-Pacific and the Americas. As of 2012, it was the world's largest bank in terms of assets and sixth-largest public company, according to a composite measure by Forbes magazine (Witty Traders, 2014). HSBC consists of four business groups: * Commercial Banking; * Global Banking and Markets (investment banking); * Retail Banking and Wealth Management; * Global Private Banking. HSBC has a dual primary listing on the Hong Kong Stock Exchange and London...
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