...HTM 280 WK 8 ASSIGNMENT 2 THE FRONT DESK To purchase this visit here: http://www.activitymode.com/product/htm-280-wk-8-assignment-2-the-front-desk/ Contact us at: SUPPORT@ACTIVITYMODE.COM HTM 280 WK 8 ASSIGNMENT 2 THE FRONT DESK HTM 280 WK 8 Assignment 2 - The Front Desk In a hotel, the front desk is considered the heart of hotel operations. Generally, all hotel guests have some form of contact with the front desk whether they are booking a room, checking in / out, calling on the phone, registering complaints, and / or requesting information. An effective and efficiently operated front desk is very important to the financial success of a hotel. For this assignment, you are going to conduct a research study on front desk operations and its impact on the financial success of the hotel Write a five to six (5-6) page paper in which you: 1. Provide a brief history of how front desk operations have evolved over the last 25 years, including how tasks have changed, evolved, and / or disappeared. 2. Provide a step-by-step approach for front desk agents in taking a hotel room reservation for a guest. For each step, describe the actions required, necessary information collected, and the purpose of collecting this information. Finally, document a hypothetical script for a front desk agent to follow when taking a hotel room reservation for a guest (either over the phone or in person). 3. Discuss the importance of front desk agents providing excellent guest service...
Words: 605 - Pages: 3
...HTM 100 Assignment 2 Overview of the Hospitality and Tourism Industry http://homeworkfy.com/downloads/htm-100-assignment-2-overview-of-the-hospitality-and-tourism-industry/ To Get this Tutorial Copy & Paste above URL Into Your Browser Hit Us Email for Any Inquiry at: Homeworkfy@gmail.com Visit our Site for More Tutorials: (http://homeworkfy.com/ ) HTM 100 Assignment 2 “Overview of the Hospitality and Tourism Industry” Due Week 8 and worth 250 points Write a five to six (5-6) page paper in which you: 1. Determine the challenges involved in managing a restaurant operation that are specific to your state, as well as how you would address those challenges. Such challenges to the restaurant industry may include regulatory issues, social concerns, competitive issues, and / or demographic and geographic issues. 2. Determine the impact of computerization on food service and lodging operations in your state, particularly in the areas of reservations, accounting, personnel management, and the recording of sales transactions. Consider the quality of technology infrastructure in your state and the degree of technology usage by potential customers visiting or using these services within your state. 3. Analyze the interdependence of food service, lodging, and meeting segments of the hospitality industry and make two (2) recommendations for how the synergy between the three (3) could be improved, using examples from your state to illustrate your case. 4....
Words: 493 - Pages: 2
...HTM 150 WK 8 ASSIGNMENT 2 PROVIDING QUALITY SERVICE To purchase this visit here: http://www.activitymode.com/product/htm-150-wk-8-assignment-2-providing-quality-service/ Contact us at: SUPPORT@ACTIVITYMODE.COM HTM 150 WK 8 ASSIGNMENT 2 PROVIDING QUALITY SERVICE HTM 150 WK 8 Assignment 2 - Providing Quality Service A positive guest experience is mainly the result of guests who have positive encounters and interactions with employees who provide the utmost quality service. Based on the hospitality industry you chose in Assignment 1, identify methods, strategies, and tools this industry uses to deliver the “wow” factor and enhance the guest experience. Write a five to six (5-6) page paper in which you: 1. Describe how the industry involves the guest in order to provide quality service. 2. Summarize two (2) service standards the industry uses to meet customer expectations. 3. Recommend one (1) “wow” element the industry could apply to each of the two (2) service standards in order to make the guest’s experience more memorable. 4. Recommend at least one (1) way the industry could better provide information to its guests. 5. Use at least two (2) quality academic resources in this assignment. Note: Wikipedia and other Websites do not quality as academic resources. Activity mode aims to provide quality study notes and tutorials to the students of HTM 150 WK 8 Assignment 2 Providing Quality Service in order to ace their studies. HTM 150 WK 8 ASSIGNMENT 2 PROVIDING...
Words: 715 - Pages: 3
...HTM 150 WK 4 ASSIGNMENT 1 EMPLOYEE TURNOVER To purchase this visit here: http://www.activitymode.com/product/htm-150-wk-4-assignment-1-employee-turnover/ Contact us at: SUPPORT@ACTIVITYMODE.COM HTM 150 WK 4 ASSIGNMENT 1 EMPLOYEE TURNOVER HTM 150 WK 4 Assignment 1 - Employee Turnover Employee turnover in the hospitality industry averages 400% annually. This means that, on average, 100% of the staff of a restaurant, hotel, airline, cruise ship, etc. is replaced four (4) times per year. There has been extensive research on employee turnover and employee job satisfaction. Using the Internet or the Strayer Library, select one (1) hospitality industry type such as fast-food restaurants, luxury hotels, specialty hotels, or any other type of hospitality interest and identify the main problems associated with that industry and employee turnover. Suggest ways and methods to address the high turnover rate. Write a five to six (5-6) page paper in which you: 1. Describe the type of hospitality industry and its main categories of employees. 2. Summarize three (3) primary reasons that turnover is so high in this industry. 3. Recommend one (1) method to address each of the three (3) primary reasons that turnover is so high in this industry. 4. Recommend one (1) method to improve job satisfaction in general for this industry. 5. Use at least two (2) quality academic resources in this assignment. Note: Wikipedia and other Websites do not quality as academic resources...
Words: 811 - Pages: 4
...HTM 280 WK 4 ASSIGNMENT 1 A MAJOR HOTEL BRAND To purchase this visit here: http://www.activitymode.com/product/htm-280-wk-4-assignment-1-a-major-hotel-brand/ Contact us at: SUPPORT@ACTIVITYMODE.COM HTM 280 WK 4 ASSIGNMENT 1 A MAJOR HOTEL BRAND HTM 280 WK 4 Assignment 1 - A Major Hotel Brand In today’s lodging Industry, there are a wide range of great hotel / motel brands that work tirelessly to deliver their products and services to the customer segments they serve. For this assignment, you are going to choose one (1) major hotel/motel brand (global brand, regional brand, or boutique brand) and conduct an in-depth research study. This could be a brand you currently work for, a brand you want to work for one day, and a brand you are interested in learning more about. Write a five to six (5-6) page paper in which you: 1. Provide a brief overview of the brand including an overview of its parent company (if applicable), age of the brand and a brief history, number of properties, average number rooms per property, an overview of the brand hallmarks, an overview of the guest loyalty program, and most recent hotel brand performance metrics (i.e., annual ADR, Occ %, RevPAR, and competitive market metrics). 2. Determine the brand organizational restructure for their properties, the role / responsibilities for each position, and whether this is the optimal structure for the brand. 3. Analyze the Central Reservation System (CRS) used by this brand and determine...
Words: 889 - Pages: 4
...HTM 250 WK 4 ASSIGNMENT 1 To purchase this visit here: http://www.activitymode.com/product/htm-250-wk-4-assignment-1/ Contact us at: SUPPORT@ACTIVITYMODE.COM HTM 250 WK 4 ASSIGNMENT 1 HTM 250 WK 4 Assignment 1 - Developing a Purchasing Process For a hospitality business to be successful, the management team must have a strong purchasing process which includes both selection and procurement. This process must be well-established in order to control costs and deliver the best possible product / service for its target customers. For this assignment, you will choose one major restaurant chain (global chain or regional chain) that uses central commissary and develop a new purchasing process for a single restaurant unit. You will use this restaurant chain as a framework (i.e., the menu, average restaurant size, and management / employee organizational structure) for developing a new purchasing process. Note: You must create your own purchasing process for a single restaurant unit based on the concepts you have learned in the course. Do NOT just report on the restaurant chain’s current purchasing process. Write a five to six (5-6) page paper in which you: 1. Choose one (1) major restaurant chain and provide a brief overview including: a. a history of the chain b. the type of cuisine(s) and theme c. the number of restaurants d. the average restaurant size (seating capacity) and layout (both front and back of the house layouts) e. the standardized menu (both...
Words: 693 - Pages: 3
...Instant Download http://www.hwspeed.com/STR-581-Week-6-Learning-Team-Project-Selection-NEW-5609666666.htm?categoryId=-1 If You Face Any Problem E- Mail Us At JOHNMATE1122@Gmail.Com Resources: Strategic Plan and Presentation assignment from each team member Review all team members' Week 6 assignments. Discuss each project's strengths and weaknesses. Write an analysis of at least 750 words including the following: • Comparative analysis of the top 2 strategic plans • Selection of one of the strategic plans • Justification for the team's selection Click the Assignment Files tab to submit your assignment. ***************************************************************** STR 581 WEEK 6 INDIVIDUAL STRATEGIC PLAN AND PRESENTATION - NEW IF You Want To Purchase A+ Work Then Click The Link Below , Instant Download http://www.hwspeed.com/STR-581-Week-6-Individual-Strategic-Plan-and-Presentation-NEW-6565095.htm?categoryId=-1 If You Face Any Problem E- Mail Us At JOHNMATE1122@Gmail.Com Resource: Implementation, Strategic Controls, and Contingency Plans assignment with facilitator feedback Complete a strategic plan for your organization of no more than 3,500 words. Update your plan to incorporate facilitator feedback from the drafts you submitted in previous weeks. Include the following: • Table of contents • Executive summary, with a 2-page maximum • Company background, organizational mission, vision, and value statements • Note...
Words: 9181 - Pages: 37
...CIS 500 Complete ClasCIS 500 Complete Class Assignments and Term Paper Click link Below To Download Entire Class: http://strtutorials.com/CIS-500-Complete-Class-Assignments-and-Term-Paper-CIS5006.htm CIS 500 Complete Class Assignments and Term Paper CIS 500 Assignment 1 Predictive Policing CIS 500 Assignment 2: 4G Wireless Networks CIS 500 Assignment 3 Mobile Computing and Social Networking CIS 500 Assignment 4 Data Mining CIS 500 Term Paper Mobile Computing and Social Networks CIS 500 Assignment 1 Predictive Policing Click link Below To Download: http://strtutorials.com/CIS-500-Assignment-1-Predictive-Policing-CIS5001.htm In 1994, the New York City Police Department adopted a law enforcement crime fighting strategy known as COMPSTAT (COMPuter STATistics). COMPSTAT uses Geographic Information Systems (GIS) to map the locations of where crimes occur, identify “hotspots”, and map problem areas. COMPSTAT has amassed a wealth of historical crime data. Mathematicians have designed and developed algorithms that run against the historical data to predict future crimes for police departments. This is known as predictive policing. Predictive policing has led to a drop in burglaries, automobile thefts, and other crimes in some cities. Write a four to five (45) page paper in which you Compare and contrast the application of information technology (IT) to optimize police departments’ performance to reduce crime versus random patrols of the streets...
Words: 2044 - Pages: 9
...Review and Practice Exam Preparation Resources Assignment 1 — Session 2 (Winter) Print Note: This assignment requires you to apply the knowledge you have gained in all of FA1 and in FA2 through to the end of Module 5. This assignment is worth 5% of your final grade. If this is your first time using the Online Learning Environment, check out the Course Orientation and the quick tutorials in the Support Centre. General assignment FAQs can be found in your Assignment/Group Work area. Prepare the answers to these assignment questions in Word and save them as one Word document on your hard drive. For the recommended format and filename, see Submit assignments and quizzes in the Assignment/Group Work area. If this assignment Word file requires the pasting of Excel sections or other files, you are strongly advised to refer to the How To/Use Software/Use Excel, Use Word or both, to ensure the successful submission of your complete assignment. When your file is complete and you are ready to submit it for marking, select your Assignment/Quiz Submission work area. For help, refer to the quick tutorial “Assignment submission & retrieval.” Follow these steps to ensure that your assignment was received by your marker: 1. Select the gradebook link. 2. Select the exclamation mark (!). 3. In the section "Your work," select the file. If you can view the unmarked assignment, it is okay. If you are unable to view the assignment, contact your CGA affiliate office for help. ...
Words: 896 - Pages: 4
...HTM 100 Assignment 1 Careers in Lodging and Food and Beverage http://homeworkfy.com/downloads/htm-100-assignment-1-careers-in-lodging-and-food-and-beverage/ To Get this Tutorial Copy & Paste above URL Into Your Browser Hit Us Email for Any Inquiry at: Homeworkfy@gmail.com Visit our Site for More Tutorials: (http://homeworkfy.com/ ) Access the American Hotel and Lodging Association Website, located at http://www.ahla.com/, and the National Restaurant Association Website, located at http://www.restaurant.org. Go to the Careers section of each Website and review the various types of management opportunities. Write a five to six (5-6) page paper in which you: 1. Describe the various types of management careers that can be offered within each industry (lodging and food and beverage). Write clearly and concisely about hospitality and tourism management using proper writing mechanics.• Use technology and information resources to research issues in hospitality and tourism management. • Summarize the basic procedures involved in managing a restaurant operation. • Describe the significant trends impacting the hospitality industry. • Discuss various career opportunities in the food service and lodging industries. • Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length. The specific course learning...
Words: 364 - Pages: 2
...2014/9/25 Blackboard Learn Course Schedule Course Modules Review and Practice Exam Preparation Resources Assignment 2 Print This assignment is due at the end of Module 4. While it primarily covers Modules 3 and 4, some questions may draw on previous modules. The time to complete this assignment is an estimated 57 hours if you have read and mastered the material in the module notes and required readings. Refer to the general instructions in Assignment 1 on how to prepare and submit your assignment. Question 1 (17 marks) Montreal Financial and Legal (MFL) has forecasted its earnings after interest and taxes and its investment needs for the next four years as shown in Exhibit MFL1. Exhibit MFL1: MFL’s earnings after interest and taxes and investment needs Earnings ($) 900,000 950,000 1,200,000 1,250,000 Investment ($) 600,000 275,000 500,000 875,000 Year 1 2 3 4 MFL has a target capital structure of 35% debt/65% equity and 150,000 shares outstanding. Required a. (5 marks) Find the dividend per share (DPS) in each of the four years, and the expected DPS, standard deviation of DPS, and coefficient of variation of DPS over the fouryear period, if MFL pays out a constant 50% of its earnings per share (EPS) as dividends. b. (5 marks) Find the DPS in each of the four years, and the expected DPS, standard deviation of DPS, and coefficient of variation of DPS over the fouryear period, if MFL follows a residual dividend policy paying out 100% of available funds as dividends...
Words: 2370 - Pages: 10
... |Steven Cuff smcuff@uwm.edu | Thurs 10:30-12:30 | | | | |Cell: 414-962-0776 |Kate Kallenberger kallenb4@uwm.edu | Thurs 10-12 | |Office: 414-229-4885 | | | |Caitlin PenzeyMoog penzeym2@uwm.edu | Mon 2-4 | | | | |133 Johnston Hall |Simone Smith...
Words: 2457 - Pages: 10
...Apple v. Proview Source: http://www.macobserver.com/tmo/article/apple_proviews_ipad_stance_in_china_misleading/ Apple v. Proview Dispute Resolution Project Instructions & Preparation Aide This set of instructions is intended to (i) help you understand what is expected of your group and you for the dispute resolution assignment, (ii) more clearly explain how you and your group will be assessed for the dispute resolution assignment, and (iii) provide you with some practical tips to help you prepare. Assignment Scenario: A few years back, Apple and Proview had a legal dispute concerning the ownership of the “IPAD” trademark in China. There were multiple lawsuits, with Apple winning some and Proview winning others. In the end, they settled outside of court for a reported US$60,000,000. In this assignment we are going to pretend that Apple failed to pay the US$60 million to Proview, and that the two sides are going to arbitration in Hong Kong to settle the dispute once and for all. Your group will represent either Apple or Proview, and will prepare a “legal brief” for submission to the arbitration panel stating your side’s case, and providing legal research backing up your position. Instructions and Expectations a. Venue of the Case This dispute is going to take place as an arbitration in Hong Kong. Thus, the groups are to argue their sides as though you were arguing the case to a real arbitration panel.If you have any questions about what...
Words: 2199 - Pages: 9
...PLATFORMS 2011 EThames Graduate School. India 8-2-228 to 231 Punjagutta Cross Road Hyderabad 500082 Tel: +91 40 44432223 This handbook belongs to the following student; if found please hand in to Reception: NAME: ___________________________________________ Student ID: ________________________________________ |Unit Name: |Introduction to Computers | |Unit Number: | | |Course Duration: |09 Sessions | |Batch: |March, 2011 | |Tutor: |B Jagadish Chandra Reddy | A warm welcome to all the students enrolled for this unit. The unit handbook will give you a clear understanding of the aim and learning objectives of the unit. It will also portray the unit planning in terms of coverage, prerequisites for each session, tools and techniques used by the tutor and the level of efforts expected to be put by a student. It will make you aware of the assessment policy, assignment schedule, pass criteria, generic merit and distinction...
Words: 474 - Pages: 2
...BUS 519 Assignment 1 - Assess Organizational Readiness To Purchase Click Link Below: http://strtutorials.com/BUS-519-Assignment-1-Assess-Organizational-Readiness-BUS5191.htm BUS 519 Assignment 1 - Assess Organizational Readiness Note: The assignments are a series of papers that are based on the same case, which is located in the Student Center of the course shell. The assignments are dependent upon one another. Review the assigned case study (attached) and complete this assignment. Write five to seven (5-7) page paper in which you: 1. Analyze how the Critical Success Factors (CSFs) apply to the facts of the case study. Provide examples to support your analysis. 2. Determine the project benefits, organizational readiness, and risk culture of the company in the case study. Provide justification for your response. 3. Develop at least three (3) project risk recommendations based on the analysis from criteria number 1 and 2 of this assignment. 4. Identify the initial categories of risk (RBS Level 1 and 2) that you see as being present in the case study using the Example Risk Checklist (Figure A-2, Hillson & Simon text). 5. Use at least four (4) quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources. Your assignment must follow these formatting requirements: • Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides. • Include a cover page containing the title of the...
Words: 273 - Pages: 2