...“Some people have suggested that understanding human behavior is the single most important requirement for managerial success.” Understanding human behavior, while one of the vital components of successfully managing an organization, is not the single most important requirement for managerial success. While it leads to better relationships, better collaboration among staff and other people in the organization, building a team that breeds creativity and productivity, there are other variables within and outside the organization that every manager must be technically equip to deal with. One of the most critical components of course is knowledge and technical skills in planning, organizing and controlling. Managers will be dealing with external factors like market trends, market competition, maintaining and expanding market niche, and even after sales and service issues. Simultaneously, managers will also deal with product designs and quality, cost efficiencies and other financial aspects, productivity, among other things, all requiring great deal of knowledge to make informed decisions. These complex decision areas are consequential to an organization’s success, becoming imperative on managers to possess profound understanding and knowledge of how the whole process works in order to effectively discharge their functions and manage the expectations of customers and achieve the organization’s objectives. Another component and equally critical in managerial success is the...
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...HBO - PRELIM Task 1(a) According to Taylor (1909), “Scientific Management is an art of knowing exactly what you want your men to do and seeing that they do it in the best and cheapest way”. In Taylors view, if a work is analysed scientifically it will be possible to find one best way to do it. It implies application of scientific principles for studying & identifying management problems. In this, he proposed that by optimizing and simplifying jobs, productivity would increase. He also advanced the idea that workers and managers needed to cooperate with one another. This was very different from the way work was typically done in businesses beforehand. A factory manager at that time had very little contact with the workers, and he left them on their own to produce the necessary product. There was no standardization, and a worker's main motivation was often continued employment, so there was no incentive to work as quickly or as efficiently as possible. Taylor believed that all workers were motivated by money, so he promoted the idea of "a fair day's pay for a fair day's work." In other words, if a worker didn't achieve enough in a day, he didn't deserve to be paid as much as another worker who was highly productive (Taylor, 1909). Hence scientific management is a thoughtful, organized, dual approach towards the job of management against hit or miss or Rule of Thumb. Principles of Scientific Management 1. Development of Science for each part of men’s job (replacement...
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...LESSON 1 ORGANIZATIONAL SYSTEM AND HUMAN BEHAVIOR ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Human Behavior • Any act of an individual person which is considered human behavior is a reflection of his thoughts, feelings, emotions, sentiments whether conscious or not. • It mirrors his needs, values, motivation, aspirations, conflicts and state of life. Behavior • Consists of all human activities. • Human behavior occurs anywhere and everywhere o o o o o o At home In school In the work setting In church In a social clubs In a professional organization Therefore, it is universal and is at the core of leadership, followership, communication, decision making and the process in the organization. v The principle and concepts that underlie behavior are basic. It is their implementation and practice that differ from group to group or from one country to another it is known as culture-laden behavior. Ex: the Americans offer flowers to their dead; while the Chinese placed food on top of the tomb. Note: Reverence for dead is universal. It is how each culture manifests it that spells the difference. v Human Behavior is also called Human Act which is different from Act of Man. • Human Act – when man/person performs an act with free will; he is responsible for such act which is performed with alternatives to choose from. • Act of Man – is performed by one...
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...Human Behavior * Any act of an individual person which is considered human behavior is a reflection of his thoughts, feelings, emotions, sentiments whether conscious or not. * It mirrors his needs, values, motivation, aspirations, conflicts and state of life. Behavior • Consists of all human activities. • Human behavior occurs anywhere and everywhere * At home * In school * In the work setting * In church * In a social clubs * In a professional organization Therefore, it is universal and is at the core of leadership, followership, communication, decision making and the process in the organization. * The principle and concepts that underlie behavior are basic. It is their implementation and practice that differ from group to group or from one country to another it is known as culture-laden behavior. Ex: the Americans offer flowers to their dead; while the Chinese placed food on top of the tomb. Note: Reverence for dead is universal. It is how each culture manifests it that spells the difference. * Human Behavior is also called Human Act which is different from Act of Man. • Human Act – when man/person performs an act with free will; he is responsible for such act which is performed with alternatives to choose from. • Act of Man – is performed by one who is forced to do so at the risk of his own life, if he does otherwise; he does not have any other alternatives to choose from. Reasons for studying Human Behavior * In...
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...Positive characteristics of Human Behavior in Organization Interdisciplinary field of study Although it draws most heavily from the psychological and sociological sciences, it also looks to other scientific fields of study for insights. One of the main reasons for this interdisciplinary approach is because the field of organizational behavior involves multiple levels of analysis, which are necessary to understand behavior within organizations because people do not act in isolation. That is, workers influence their environment and are also influenced by their environment. Table 1.1. Toward on OB discipline |Behavioral Science |Contribution |Unit of analysis |Output | |Psychology |Learning, |Individual |Study of the Organizational | | |Attention, | |Behavior | | |Aptitude, | | | | |Motivation, | | | | |Personality, Perception, | | | | ...
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...MASTER IN BUSINESS ADMINISTRATION MASTER IN MANAGEMENT HUMAN BEHAVIOR IN ORGANIZATION REQUIREMENTS: 1. Identify a case problem related to Human Behavior in Business Organization; 2. Analyze the said case problem using the standard format in case analysis. 3. Submit your output on or before October 12, 2013. FORMAT IN WRITING CASE ANALYSIS I. Case Title THE WORK ASSIGNMENT Effie Pardini supervised eleven accounting clerks in the budget and planning department of a large computer manufacturer. None of the clerks had accounting degrees, but all were skilled in handling records and figures. They primarily prepared budgetary plans and analyses for operating departments. Data input were secured from the departments and from company records. Pardini assigned projects to the clerks on the basis of their interests and skills. Some projects were more desirable than others because of prestige, challenge, the contacts required, or other factors; so there were occasional conflict over which clerk was to receive a desirable project. One clerk who seemed especially sensitive and regularly complained about this issue was Sonia Prosser. On one occasion Pardini received desirable project and assigned it to a clerk by the name of Joe Madden. Prosser was particularly distressed because she felt she should have had the assignment. She was so distressed that she retaliated by gathering up her present assignment and putting it away in her desk. Then she took...
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...ORGANIZATIONAL BEHAVIOR ACROSS CULTURES Conditions affecting multinational operations The people of the world are organized into communities and nations, each in its own way according to its resources and cultural heritage. Some nations are economically developed others are just now developing their natural and human resources. The conditions of work are different because of different attitudes, values, and expectations from participants. Understanding these differences and how they influence international organizational behavior is aided by examination of key social, legal, ethical, political, and economic conditions. • Social Conditions In many countries the social condition is poorly developed, there are major shortages of managerial personnel, scientists and technicians and these deficiencies limit the ability to employ local labor. Needed skills must be imported from other countries while the local workers will be prepared. • Legal and ethical conditions In judicial system, some countries practice rapid disposition of cases, in other countries cases may drag on for years. Some countries condone the practice of bribery as way of obtaining and retaining businesses others strictly prohibit it. Managers need to be aware of the possible differences in both laws and ethical values that define acceptable and unacceptable behaviors in foreign countries. The managers in foreign countries need to become familiar with local customs and practices. Applying...
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...Social Perception Social perception, or the way one individual views others, affects behavior within an organization. Management expert Joseph Champoux writes in his book "Organizational Behavior" that an individual's social perception can be described in terms of a "target," or what is being perceived, and a "stimulus threshold," a certain level of information that must be received in order to make a perceptive assumption on an individual, work process or any other target. Wrongful social perceptions, such as fundamental attribution error that arises when one person mistakes another person's characteristics as the cause of a negative event, can lead to problems in organizational behavior. Perceptions Affecting Motivation A worker's social perception of others within the organization can affect his motivation to complete work effectively to a large degree. Motivation within an organization remains high if a worker perceives that there are opportunities for personal development or professional advancement, if he feels capable of completing tasks correctly and is involved with various organizational decision-making and goal-setting processes. Motivation can be reduced if the worker perceives a lack of opportunity for growth, a lack of involvement or a lack of opportunities to demonstrate any creativity. This holds true in volunteer organizations as well, as described in Miami University's student leadership material, "Why Volunteers/Group Members Lose Interest." Related...
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...Finance 1 Elnar, Jayson R. Prof: Mrs. Cardema CA6-C1 What is Financial Claims? Financial claims and obligations arise out of contractual relationships between pairs of institutional units. A financial claim: (a) entitles a creditor to receive a payment, or payments, from a debtor in circumstances specified in a contract between them; or (b) specifies between the two parties certain rights or obligations, the nature of which requires them to be treated as financial What Can I Claim For? There are three types of claims that we may be able to help you with, which are: • Mis-sold PPI (payment protection insurance on loans & credit cards) • Unfair Charges (credit card and bank charges) • Unfair Contracts (this includes unenforceable credit agreements for credit cards, loans and in some cases, mortgages) Mis-sold PPI Claims If you have a credit card, store card, loan or car finance there’s a fair chance you'll have payment protection insurance. Many of these policies were mis-sold, which means that you may be entitled to claim compensation. Remember If you’ve ever borrowed money, you could have a PPI. PPI is an insurance to cover your payments should you fall into financial hardship by becoming unemployed, ill or have suffered an accident. PPI cover can be purchased at the same time as the loan, mortgage or credit card is applied for, taken out later, or offered as a stand...
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...SARAH MARIE ARNAIZ BSBA-4 1. How would you distinguish the diff. between leaders an authority figure? Give example. - A leader is a person who has a vision, a drive and a commitment to achieve that vision, and the skills to make it happen. Every leader has its own vision. A leader is a person who has a vision, a drive and a commitment to achieve that vision, and the skills to make it happen. Whether the goal is to double the company's annual sales, develop a product that will solve a certain problem, or start a company that can achieve the leader's dream, the leader always has a clear target in mind. While the Authority Figure is a person a person whose real or apparent authority over others inspires or demands obedience and emulation, like Parents and teachers are traditional authority figure for the children. 2. In what ways do leaders reflects the group value? - If a leader didn’t show a good attitude to its member automatically they will lose respect to this person, for example, what do you think of a store or restaurant when they have a horrible manager? Same with a bad coach on a sports team. You lose faith in them. 3. Explain this statement "a man who commands efficiently must have obeyed other in the past". - This statement tells us that if the person who acts good and respectful they must be obeyed by someone. Like for example in a sports team if the coach shows a good moral to his or her players of course the payers should...
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...GS204 Human Behaviour in Business Organization Midterm Examination 1. The basic approaches in the study of organizational behaviour and its limitations. Organizational behaviour study has developed over the years to address the growing, complex needs of the diverse workforce in a globalized economy nowadays. Its goals are to make Managers more effective in describing, predicting and controlling human behaviour. It has become a useful tool to analyze and investigate the impact that people, structures, technology and external environment have on individual behaviour within an organization. It has likewise become an interdisciplinary field which integrates behavioural science with other social sciences specifically to enhance the working relationships between people and organizations. As managers to become more effective, a careful and extensive study of these useful ideas and conceptual models is imperative. Hence, effective management can be best attained through understanding and use of the HUMAN RESOURCES, CONTINGENCY, RESULTS-ORIENTED and SYSTEMS approaches. One of these approaches is the human resource approach otherwise known as supportive approach. Traditionally, Managers perceive their workers as pessimistic and negative beings. Under this assumption, Management is directive and controlling. The modern view of today’s employee at work in relation to organization has evolved to a developmental approach. This is the positive way of perceiving that employees are responsible...
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...Q1. Understanding human behavior is critical to organizations – discuss the benefits of self evaluation/self assessment as it relates to leaders today. Understanding human behavior is critical to managers at all levels inside any organization. Individual managers within the organization can especially benefit from conducting self-evaluations. It is essential for managers to be self -ware and understand how their own behavior and personality can give them a better perspective while working with others. Being self-aware allows one to recognize and improve their strengths and weaknesses in order to maximize their leadership potential. In Organizational Behavior, Robins & Judge (13th Edition) tell us that organizational behavior is the knowledge gained about individuals, groups and the effect of structure on behavior in order to make organizations work more effectively. A major goal for any organization should be to work more effectively and to continuously make improvements, this is summarized by the Japanese Philosophy of Kaizen. For an organization to strive to continuously improve the leadership and management must adapt and learn. There are many ways in which a manager can strive to improve and one of those is through self-evaluation. What is a self-assessment or evaluation? Daniel Goleman (2000. Page 80) tells us that an accurate self-assessment is a “realistic evaluation of your strengths and limitations”...
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...Fundamental Concepts of Organizational Behavior In every field of social science, or even physical science, has a philosophical foundation of basic concepts that guide its development. There are some certain philosophical concepts in organizational behavior also. The concepts are- Individual differences: Every individual in the world is different from others. This idea is supported by science. Each person is different from all others, probably in million ways, just as each persons DNA profile is different. The idea of individual difference comes originally from psychology. From the day of birth, each person is unique, and individual experiences after birth tend to make people even more different. Perception: Peoples perceptions are also differ when they see an object. Two people can differently present a same object. And this is occurring for their experiences. A person always organizes and interprets what he sees according to his lifetime of experience and accumulated value. Employees also see work differently for differ in their personalities, needs, demographics factors, past experiences and social surrounding. A whole person: An employee's personal life is not detached from his working life. As an example, A women who attend the office at 8:30 AM is always anxious for her children's school time (if her children able to attend the school or not). As a result, its impact falls on her concentration that means her working life. For this reason, we cannot separate it...
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...understand the behavior of man. In our daily life we face situations that make us think that we are different people, with different characters and attitudes. Companies are mostly composed of human beings, all with different ways of thinking and perhaps an interpretation of things very differently from ours. This makes me wonder, if a company's vision is that all work in harmony to achieve the same goal?, then how important is understanding the behavior of people in an organization? I am convinced that the study of organizational behavior is a tool that will give us a way of understanding human behavior within an organization in a systematic and scientific way. There is no doubt that organizational behavior (which is abbreviated CO) is a field of study that investigates the impact that individuals, groups and structures have on behavior within organizations, in order to apply this knowledge to the improvement of the effectiveness of such organizations. Furthermore, it is a field of study, this statement means that it is a specialty delimited and with a body of knowledge. What are you studying? Studying three determinants of behavior in organizations: individuals, groups and structures. If studying the individual and behave within an organization will be able to analyze the behavior of groups, with greater clarity because groups are composed by individuals who use structures established by the company already rules, procedures, rules to regulate their behavior. If this is the...
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...Organizational Behavior BA323 | 138074 Tsabedze mzwandile | The importance of understanding the study of organizational behavior | Assignment 1 | The importance of organizational behavior 0rganisational behavior is defined as a field of study that investigates the impact that individuals, groups, and structures have on behavior within the organization. Put differently organizational behavior is the study of human behavior in an organizational setting. It is the study of how individuals and groups behave within the organization as well as how members of the organization interact with the external environment. Gibson defines organizational behavior as a field of study that draws on theory, methods, and principles from various disciplines to learn about individuals perceptions, values , learning capacities, and actions while working in groups and within the organization and to analyze the external environment’s effect on the organization and its human resource, missions, objectives, and strategies. Organizational behavior is a still-emerging discipline which seeks to enable managers to understand people better to enhance them improves their management practices to increase productivity, customer satisfaction, and better competitive position. Due to the changing trends in the global or external environment, organizational structure, incentive systems, leadership styles, and organizational processes that worked in the past might not work well in today’s vibrant environment. Emphases...
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