Premium Essay

Human Factors in Aviation Maintenance Dirty Dozen

In:

Submitted By Buddylove
Words 1737
Pages 7
Dirty Dozen

Twelve of the most common human factors that are related to aircraft accidents or incidents are called the Dirty Dozen. These factors have been identified to affect people and make them to make the poor decisions. The concept of the Dirty Dozen was created in 1993 by Gordon Dupont, he was working for Transport Canada during this time, while he was creating a training program on human factors in aviation. It is now recognized as the foundation of the aviation industries human factor in aviation maintenance. (Adams, 2009)

Lack of communication

This is one of the more important parts of the Dirty Dozen. Communications are a two way street that has to do with the person who is giving the communications to the person receiving the communications. During verbal instruction it is common the as little as 30% of a message is received.
It is safe practice to keep important messages written down so there is not a lack of communications. Some maintenance outfits use log books so that other shifts can refer back to what was done and by who. Verbal messages need to be relatively short with key things being emphasized on. As a person that is getting instructions it is very important no to assume anything and to have things clarified. (Adams, 2009)

Distraction

Distractions are anything that can take the attention of a person during a task. There are distraction during work that cannot be removed and heave to be worked with. Noises are a key distraction in the workplace that cannot be solved. Many distractions are avoidable or can be dealt with at a more acceptable time. Some examples are if this are social conversations, shift patterns, administrative tasks, meeting dates, and leave entitlement. Some psychologist have said that distractions are the key to forgetting things. It is a common tendency for humans to think ahead of

Similar Documents

Free Essay

Dirty Dozen of Human Factors

...The Dirty Dozen The company I work for is very big on human factors, as we all have to go through training for it when we first get hired on.  And one specific part of human factors they focus on is the aviation "Dirty Dozen".  I bring this up because it is a large part of what the Safety Management System (SMS) uses when investigating an aircraft maintenance damage incident.  The aviation Dirty Dozen are: fatigue, stress, complacency, communication, awareness, distraction, lack of knowledge, teamwork, lack of resources, pressure, lack of assertiveness, and norms (The Dirty Dozen, n.d.).  I have been involved in an incident (or two) myself, and when I talked to the SMS investigator, they literally went down the list of the Dirty Dozen and asked me if I had any issues with any of the conditions.  They understand that the employees are human, and are prone to conditions that cause mistakes.  I'm not saying that the Dirty Dozen is a fail-safe excuse for an incident, but it gives the investigator the human factor condition(s) that might have played a role, instead of just blaming the employee for the aircraft incident.  This allows the investigator to make a fully informed decision on what the proper course of action is following the incident.  I have seen thousands of dollars in aircraft damage and good mechanics be reprimanded from verbally to termination. The Dirty Dozen.  (n.d.).  Retrieved January 14, 2014, from...

Words: 261 - Pages: 2

Premium Essay

Aviation

...FOCUS Mission Success Safety Always - Mission Success Safety Always - Mission Success Safety Always - Mission Success Safety Always - Mission Success January 2012 FOCUS Republic of Singapore Air Force Safety Magazine Issue 70 The Dirty Dozen Inside: >> Stress >> Distraction >> Project Management and The Dirty Dozen >> Fokker-50 At Gulf of Aden Mission Success Safety Always - Mission Success Safety Always - Mission Success Safety Always - Mission Success Safety Always - Mission Success RSAF Safety Magazine Issue 70 | January 2012 2 CONTENTS FOCUS Issue 70 - January 2012 Front Cover Image: A showcase of the RSAF’s 12 safety posters on The Dirty Dozen. EDITORIAL BOARD Chairman COL Aw Kwee Siong Members LTC Danny Koh LTC Alex Cornelius ME6 Lee Lip Kee MAJ Peter Ho MAJ Macus Woo CPT Khoo Pak Syn CPT (DR) Jocelyn Ong Siyu Ms Audrey Siah 4 COPING WITH STRESS Production Crew Editor 20 Fokker-50 Aden At the Gulf of MAJ Mike Chua Kim Sai Assistant / Photographer 2WO Steven Goh Graphic / Layout Design 10 Distraction 2WO Steven Goh Printed By 99 Degree Communications LLP 2 Foreword FOCUS is published by Air Force Inspectorate, HQ RSAF, for accident prevention purpose. Use of information contained herein for purposes other than accident prevention, requires prior authorisation from AFI. The content of FOCUS are of an informative nature and should not be considered as directive or...

Words: 13663 - Pages: 55

Premium Essay

Heath Care Policy Legislation Stage

...***AFF*** ***1AC*** Inherency – 1AC Contention one: Inherency The new FAA bill cut funding for the AIP, which will cripple our airport infrastructure – rapid investment is critical PRINCIPATO ‘12 - president, Airports Council International-North America; M.A. in International Relations from University of Chicago; International Trade and Transportation specialist, Hunton & Williams (Greg, “Why we should invest today in 'Airports Inc.'”. March. http://thehill.com/blogs/congress-blog/labor/218525-faa-why-we-should-invest-today-in-airports-inc) With the latest Federal Aviation Administration (FAA) forecast predicting a doubling of passengers and cargo by 2030, the current funding system is not up to the job of ensuring airports will have the infrastructure they need to handle such dramatic increases in traffic. This will have far-reaching consequences. Commercial airports are powerful economic engines, generating 10.5 million jobs and $1.2 trillion for the U.S. economy, according to a new Airports Council International-North America study. Across the country, workers and businesses count on local airports to attract investment and move people and goods around the world. Since 2001, the total number of jobs associated with airports has increased by more than 50 percent. Despite unprecedented growth and clear evidence of the economic benefits of infrastructure investments, airports expect to have $80 billion in unmet needs through 2015 because of the flawed system...

Words: 41248 - Pages: 165

Premium Essay

Fake Encounters

...------------------------------------------------- Unmanned aerial vehicle From Wikipedia, the free encyclopedia "UAV" redirects here. For the entertainment company, see UAV Corporation. For the veterans' organization, see Ukrainian American Veterans. A group photo of aerial demonstrators at the 2005 Naval Unmanned Aerial Vehicle Air Demo. An unmanned aerial vehicle (UAV), commonly known as a drone, is anaircraft without a human pilot onboard. Its flight is either controlled autonomously by computers in the vehicle, or under the remote control of anavigator, or pilot (in military UAVs called a Combat Systems Officer on UCAVs) on the ground or in another vehicle. There are a wide variety of drone shapes, sizes, configurations, and characteristics. Historically, UAVs were simple remotely piloted aircraft, but autonomous control is increasingly being employed.[1] Their largest use is within military applications. UAVs are also used in a small but growing number of civil applications, such as firefighting or nonmilitary security work, such as surveillance of pipelines. UAVs are often preferred for missions that are too "dull, dirty, or dangerous" for manned aircraft. Contents  [hide]  * 1 History * 2 FAA designation * 3 Classification * 3.1 Classifications by the United States military * 3.1.1 US Air Force tiers * 3.1.2 US Marine Corps tiers * 3.1.3 US Army tiers * 3.1.4 Future Combat Systems (FCS) (US Army) classes * 3.1.5 Unmanned aircraft system * 4 Uses ...

Words: 10057 - Pages: 41

Premium Essay

Total Quality Management

...TOTAL QUALITY MANAGEMENT AND SIX SIGMA Edited by Tauseef Aized Total Quality Management and Six Sigma http://dx.doi.org/10.5772/2559 Edited by Tauseef Aized Contributors Aleksandar Vujovic, Zdravko Krivokapic, Jelena Jovanovic, Svante Lifvergren, Bo Bergman, Adela-Eliza Dumitrascu, Anisor Nedelcu, Erika Alves dos Santos, Mithat Zeydan, Gülhan Toğa, Johnson Olabode Adeoti, Andrey Kostogryzov, George Nistratov, Andrey Nistratov, Vidoje Moracanin, Ching-Chow Yang, Ayon Chakraborty, Kay Chuan Tan, Graham Cartwright, John Oakland Published by InTech Janeza Trdine 9, 51000 Rijeka, Croatia Copyright © 2012 InTech All chapters are Open Access distributed under the Creative Commons Attribution 3.0 license, which allows users to download, copy and build upon published articles even for commercial purposes, as long as the author and publisher are properly credited, which ensures maximum dissemination and a wider impact of our publications. After this work has been published by InTech, authors have the right to republish it, in whole or part, in any publication of which they are the author, and to make other personal use of the work. Any republication, referencing or personal use of the work must explicitly identify the original source. Notice Statements and opinions expressed in the chapters are these of the individual contributors and not necessarily those of the editors or publisher. No responsibility is accepted for the accuracy of information contained...

Words: 105584 - Pages: 423

Premium Essay

Disruptive Technologies

...McKinsey Global Institute May 2013 Disruptive technologies: Advances that will transform life, business, and the global economy The McKinsey Global Institute The McKinsey Global Institute (MGI), the business and economics research arm of McKinsey & Company, was established in 1990 to develop a deeper understanding of the evolving global economy. Our goal is to provide leaders in the commercial, public, and social sectors with the facts and insights on which to base management and policy decisions. MGI research combines the disciplines of economics and management, employing the analytical tools of economics with the insights of business leaders. Our “micro-to-macro” methodology examines microeconomic industry trends to better understand the broad macroeconomic forces affecting business strategy and public policy. MGI’s in-depth reports have covered more than 20 countries and 30 industries. Current research focuses on four themes: productivity and growth, the evolution of global financial markets, the economic impact of technology and innovation, and urbanization. Recent reports have assessed job creation, resource productivity, cities of the future, and the impact of the Internet. MGI is led by McKinsey & Company directors Richard Dobbs and James Manyika. Yougang Chen, Michael Chui, Susan Lund, and Jaana Remes serve as MGI principals. Project teams are led by a group of senior fellows and include consultants from McKinsey’s offices around the world...

Words: 10687 - Pages: 43

Premium Essay

Global Business Drivers

...Global business drivers: Aligning information technology to global business strategy by B. Ives S. L. Jarvenpaa R. O. Mason The alignment of worldwide computer-based information systems and integrated business strategies is critical to the success of multinational firms in a highly competitive global market. In this paper, information technology (lIT) solutions are explored that drive firms toward making economic decisions based on worldwide distributed knowledge. These solutions focus on a number of entities (or global business drivers) that identify where a firm can benefit most from the management and application of the technology. A variety of approaches for overcoming the barriers and risks of applying this technology are also discussed. n the forefront of the transition of a firm to a globally coordinated and managed organization is information technology. Information technology can drive the change, be harnessed to it, or rise up as a severe impediment. The chief executive of a major corporation has suggested that "globalization is no longer an objective but an imperative, as markets and geographical barriers become increasingly blurred and even irrelevant." 1 This paper explores how the application of information technology to the transition process can result in successful firms in a global market. Information technology (1fT) can drive a firm toward globalization in a number of ways. Using computer and communications technologies, IBM SYSTEMS JOURNAL, VOL 32...

Words: 12016 - Pages: 49

Free Essay

Wipro

...October 2011: 1 | | Cabinet approves Bill to share mining profits | * Mines and Mineral Development and Regulation (MMDR) Bill, 2011 * Provides for mining companies to keep aside 26% of their net profits for a Mineral Development Fund to be used for development and rehabilitation of project-affected people in the tribal areas of the country * For the non-coal companies, amount will be equivalent to the royalty they pay * Appointed a regulatory body for overseeing the functioning of the mining sector and measures to tackle illegal mining | Maoist problem in West Bengal | * In Jangalmahal region of West Bengal * Maoists: Operations by security forces and peace talks cannot go together. | Yasin Malik's arrest sparks protests | * After police detained JKLF chairman Mohammad Yasin Malik for taking out a rally against the death sentence awarded to Afzal Guru | Court allows export of unused endosulfan | * SC has allowed the export of unused stock of endosulfan. * But the ban on use and production of the pesticide will continue | FDI in beekeeping | * GOI allowed 100 per cent FDI in beekeeping, also known as ‘apiculture' under automatic route * Other areas in which the permission has already been given: * Plantation * Horticulture * Seeds * Cultivation of vegetables and mushrooms * Animal husbandry * Pisciculture * Aquaculture | 2 | | Neelima's application for visa rejected | * American Consulate in Mumbai rejected Magsaysay...

Words: 37383 - Pages: 150

Free Essay

Disruptive Technology

...McKinsey Global Institute May 2013 Disruptive technologies: Advances that will transform life, business, and the global economy The McKinsey Global Institute The McKinsey Global Institute (MGI), the business and economics research arm of McKinsey & Company, was established in 1990 to develop a deeper understanding of the evolving global economy. Our goal is to provide leaders in the commercial, public, and social sectors with the facts and insights on which to base management and policy decisions. MGI research combines the disciplines of economics and management, employing the analytical tools of economics with the insights of business leaders. Our “micro-to-macro” methodology examines microeconomic industry trends to better understand the broad macroeconomic forces affecting business strategy and public policy. MGI’s in-depth reports have covered more than 20 countries and 30 industries. Current research focuses on four themes: productivity and growth, the evolution of global financial markets, the economic impact of technology and innovation, and urbanization. Recent reports have assessed job creation, resource productivity, cities of the future, and the impact of the Internet. MGI is led by McKinsey & Company directors Richard Dobbs and James Manyika. Yougang Chen, Michael Chui, Susan Lund, and Jaana Remes serve as MGI principals. Project teams are led by a group of senior fellows and include consultants from McKinsey’s offices around the world. These teams draw...

Words: 80396 - Pages: 322

Premium Essay

Ethics

...ETHICS IN INFORMATION TECHNOLOGY Third Edition This page intentionally left blank ETHICS IN INFORMATION TECHNOLOGY Third Edition George W. Reynolds Australia • Brazil • Japan • Korea • Mexico • Singapore • Spain • United Kingdom • United States Ethics in Information Technology, Third Edition by George W. Reynolds VP/Editorial Director: Jack Calhoun Publisher: Joe Sabatino Senior Acquisitions Editor: Charles McCormick Jr. Senior Product Manager: Kate Hennessy Mason Development Editor: Mary Pat Shaffer Editorial Assistant: Nora Heink Marketing Manager: Bryant Chrzan Marketing Coordinator: Suellen Ruttkay Content Product Manager: Jennifer Feltri Senior Art Director: Stacy Jenkins Shirley Cover Designer: Itzhack Shelomi Cover Image: iStock Images Technology Project Manager: Chris Valentine Manufacturing Coordinator: Julio Esperas Copyeditor: Green Pen Quality Assurance Proofreader: Suzanne Huizenga Indexer: Alexandra Nickerson Composition: Pre-Press PMG © 2010 Course Technology, Cengage Learning ALL RIGHTS RESERVED. No part of this work covered by the copyright herein may be reproduced, transmitted, stored or used in any form or by any means graphic, electronic, or mechanical, including but not limited to photocopying, recording, scanning, digitizing, taping, Web distribution, information networks, or information storage and retrieval systems, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without the prior written permission...

Words: 204343 - Pages: 818

Premium Essay

Decoupling Report

...UNITED NATIONS ENVIRONMENT PROGRAMME UNITED NATIONS ENVIRONMENT PROGRAMME DECOUPLING NATURAL RESOURCE USE AND ENVIRONMENTAL IMPACTS FROM ECONOMIC GROWTH Acknowledgements Editor: International Resource Panel Working Group on Decoupling Lead authors: Marina Fischer-Kowalski, Institute of Social Ecology Vienna, Alpen-Adria University, Austria, with the support of the Lebensministerium, Austria and Mark Swilling, Sustainability Institute, School of Public Leadership, University of Stellenbosch, South Africa Contributing authors: Ernst Ulrich von Weizsäcker (Chairperson of the Decoupling Working Group), Yong Ren, Yuichi Moriguchi, Wendy Crane, Fridolin Krausmann, Nina Eisenmenger, Stefan Giljum, Peter Hennicke, Rene Kemp, Paty Romero Lankao, Anna Bella Siriban Manalang, Sebastian Sewerin Jeff McNeely provided editorial support for the full report and summary brochure. The report went through several rounds of peer-review coordinated in an efficient and constructive way by Jeff McNeely together with the International Resource Panel Secretariat. Valuable comments were received from several anonymous reviewers in this process. The preparation of this report also benefited from discussions with many colleagues at various meetings. Special thanks go to Ernst Ulrich von Weizsäcker and Ashok Khosla as Co-Chairs of the International Resource Panel, the members of the International Resource Panel and its Steering Committee for their dedication and commitment. Janet...

Words: 54615 - Pages: 219

Free Essay

Deeepwater

...Western Michigan University ScholarWorks at WMU Dissertations Graduate College 8-1-2012 Deepwater, Deep Ties, Deep Trouble: A StateCorporate Environmental Crime Analysis of the 2010 Gulf of Mexico Oil Spill Elizabeth A. Bradshaw Western Michigan University, brads2ea@cmich.edu Follow this and additional works at: http://scholarworks.wmich.edu/dissertations Recommended Citation Bradshaw, Elizabeth A., "Deepwater, Deep Ties, Deep Trouble: A State-Corporate Environmental Crime Analysis of the 2010 Gulf of Mexico Oil Spill" (2012). Dissertations. Paper 53. This Dissertation-Open Access is brought to you for free and open access by the Graduate College at ScholarWorks at WMU. It has been accepted for inclusion in Dissertations by an authorized administrator of ScholarWorks at WMU. For more information, please contact maira.bundza@wmich.edu. DEEPWATER, DEEP TIES, DEEP TROUBLE: A STATE-CORPORATE ENVIRONMENTAL CRIME ANALYSIS OF THE 2010 GULF OF MEXICO OIL SPILL by Elizabeth A. Bradshaw A Dissertation Submitted to the Faculty of The Graduate College in partial fulfillment of the requirements for the Degree of Doctor of Philosophy Department of Sociology Advisor: Ronald C. Kramer, Ph.D. Western Michigan University Kalamazoo, Michigan August 2012 THE GRADUATE COLLEGE WESTERN MICHIGAN UNIVERSITY KALAMAZOO, MICHIGAN June 29, 2012 Date WE HEREBY APPROVE THE DISSERTATION SUBMITTED BY Elizabeth A. Bradshaw ENTITLED Deepwater, Deep Ties, Deep Trouble: A State-Corporate Environmental...

Words: 81631 - Pages: 327

Premium Essay

English Help

...Beyond Feelings A Guide to Critical Thinking NINTH EDITION Vincent Ryan Ruggiero Professor Emeritus of Humanities State University of New York, Delhi BEYOND FEELINGS: A GUIDE TO CRITICAL THINKING, NINTH EDITION Published by McGraw-Hill, a business unit of The McGraw-Hill Companies, Inc., 1221 Avenue of the Americas, New York, NY 10020. Copyright © 2012 by The McGraw-Hill Companies, Inc. All rights reserved. Previous editions © 2009, 2007 and 2004. No part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written consent of The McGraw-Hill Companies, Inc., including, but not limited to, in any network or other electronic storage or transmission, or broadcast for distance learning. Some ancillaries, including electronic and print components, may not be available to customers outside the United States. This book is printed on acid-free paper. 1 2 3 4 5 6 7 8 9 0 DOC/DOC 1 0 9 8 7 6 5 4 3 2 1 ISBN: MHID: 978-0-07-803818-1 0-07-803818-9 Vice President & Editor-in-Chief: Michael Ryan Vice President EDP/Central Publishing Services: Kimberly Meriwether David Editorial Director: Beth Mejia Senior Managing Editor: Meghan Campbell Executive Marketing Manager: Pamela S. Cooper Senior Project Manager: Joyce Watters Buyer: Nicole Baumgartner Design Coordinator: Margarite Reynolds Media Project Manager: Sridevi Palani Compositor: Glyph International Typeface: 10/13 Palatino Printer: R...

Words: 102651 - Pages: 411

Free Essay

Thought on Business

...file:///C|/Documents%20and%20Settings/Administrator/Deskto...0BILL%20-%20BUSINESS%20AT%20THE%20SPEED%20OF%20THOUGHT.TXT BUSINESS AT THE SPEED OF THOUGHT by bill Gates ALSO By BILL GATES The Road Ahead BUSINESS AT THE SPEED OF THOUGHT: USING A DIGITAL NERVOUS SYSTEM BILL GATES WITH COLLINs HEMINGWAY 0 VMNER BOOKS A Time Warner Company To my wife, Melinda, and my daughter, Jennifer Many of the product names referred to herein are trademarks or registered trademarks of their respective owners. Copyright (D 1999 by William H. Gates, III All rights reserved. Warner Books, Inc, 1271 Avenue of the Americas, New York, NY 10020 Visit our Web site at www.warnerbooks.com 0 A Time Warner Company Printed in the United States of America First Printing: March 1999 10 9 8 7 6 5 4 3 2 1 ISBN: 0-446-52568-5 LC: 99-60040 Text design by Stanley S. Drate lFolio Graphics Co Inc Except as file:///C|/Documents%20and%20Settings/Admini...SINESS%20AT%20THE%20SPEED%20OF%20THOUGHT.TXT (1 of 392)12/28/2005 5:28:51 PM file:///C|/Documents%20and%20Settings/Administrator/Deskto...0BILL%20-%20BUSINESS%20AT%20THE%20SPEED%20OF%20THOUGHT.TXT indicated, artwork is by Gary Carter, Mary Feil-jacobs, Kevin Feldhausen, Michael Moore, and Steve Winard. ACKNOWLEDGMENTS I first want to thank my collaborator, Collins Hemingway, for his help in synthesizing and developing the material in this book and for his overall management of this project. I want to thank four CEOs who read a late draft of the manuscript and...

Words: 146627 - Pages: 587

Premium Essay

Environmental Analysis

...VIEW Strategic Human Resource Management Taken from: Strategic Human Resource Management, Second Edition by Charles R. Greer Copyright © 2001, 1995 by Prentice-Hall, Inc. A Pearson Education Company Upper Saddle River, New Jersey 07458 Compilation Copyright © 2003 by Pearson Custom Publishing All rights reserved. This copyright covers material written expressly for this volume by the editor/s as well as the compilation itself. It does not cover the individual selections herein that first appeared elsewhere. ii Permission to reprint these has been obtained by Pearson Custom Publishing for this edition only. Further reproduction by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system, must be arranged with the individual copyright holders noted. This special edition published in cooperation with Pearson Custom Publishing. Printed in the United States of America 10 9 8 7 6 5 4 3 2 1 Please visit our web site at www.pearsoncustom.com ISBN 0–536–72690–6 BA 996748 PEARSON CUSTOM PUBLISHING 75 Arlington Street, Suite 300 Boston, MA 02116 A Pearson Education Company iii iv Table of Contents SECTION ONE ................................................................. 1 An Investment Perspective and Human Resources .... 2 HUMAN RESOURCE INVESTMENT CONSIDERATIONS ...6 INVESTMENTS IN TRAINING AND DEVELOPMENT ..... 14 INVESTMENT PRACTICES FOR IMPROVED RETENTION ..................

Words: 132738 - Pages: 531