Premium Essay

Human Reosurce Management

In:

Submitted By eyraMiaa
Words 265
Pages 2
THE CONTROVERSIAL JOB ( HRM INCIDENT 2 )
David Rhine, compensation manager for Farrington Lingerie Company, was generally relax and good-natured. Although he was a no-nonsense, competent executive, David was one of the most popular managers in the company. This Friday morning, however, David was not his usual self. As a chairperson of the company’s job evaluation committee, he had call a late-morning meeting at which several jobs were to be considered for re-evaluation. The jobs had already been rated and assigned to pay grade 3. But the office manager, Ben Butler, was upset that one was rated higher. To press the issue, Ben had taken his case to two executives who were also members of the job evaluation committee. The two executives (production manager Bill Nelson and general marketing manager Betty Anderson) then requested that the job ratings be reviewed. Bill and Betty supported Ben’s side of the dispute, and David was not looking forward to the confrontation that was almost certain to occur.
The controversial job was that of receptionist. Only one receptionist position existed in the company, and Marion held it. Marion had been with the firm 12 years, longer than any committee of members. She was extremely efficient, and virtually all the executives in the company, including the president, had noticed and commented on her outstanding work. Bill Nelson and Betty Anderson were particularly pleased with Marion because of the cordial manner in which she greeted and accommodated Farrington’s customers and vendors, who frequently visited the plant. They felt that Marion projected a positive image of the

Similar Documents

Premium Essay

Test

...International Journal of Human and Social Sciences 1:1 2006 Communication and Human Resource Management and its Compliance with Culture D. Charvatova, and C.G. van der Veer which is an important area of economical and corporate reality, and to compare the findings with theories on efficient communication outlined in the publications analysed. For the purposes of comparison and evaluation of theory and practice in the field of communication, a sociological survey has been carried out concentrating on communication between superiors and subordinates in companies operating in the Czech Republic. The survey has been carried out according to the rules laid down and described in special publications and has observed the basic methodological principles and requirements for this type of survey. The technical literature provided important advice and a framework helping the author to refrain from distortions and inaccuracies. The survey utilised both qualitative and quantitative methods. Abstract—According to the conception of personnel management, human resource management requires efficient use of human resources. This is ensured by various activities directed towards the area of management. Among these activities there are for example the recruitment of employees, development, strengthening of relations, mutual inspiring, implementation of correct working processes and systems used by individuals or groups. Keywords—Communication, company, customers...

Words: 3686 - Pages: 15

Premium Essay

Human Resources Management

...HRM Research Proposal Human Resource Managers Perceptions of Leader Emotional Intelligence and its Effect on Employee Commitment: A Phenomenological Study ____________________________________________ [Insert name of Researcher] [Insert name of Institution] [Insert date of submission] Problem Statement Human Resource professionals are closely involved in all aspects of employee turnover and occupy a unique role in the organization, interacting between executives and all other employees (Gentry, 2006). Human Resource professionals are involved in organizational decision-making, liaising with senior leadership and with employees at all levels of the organization as an aspect of personnel administration and recruitment, selection, and termination (Gentry, 2006). This unique position gives Human Resources a clear overview of the personnel within the organization (Wielemaker & Flint, 2005). Leadership plays an important role in the success of an organization (Bass, 1990), and the emotional intelligence of the leader has an impact on the organization (Goleman et al., 2002). Affective commitment is important for reducing turnover (Morrow, 1993). It remains unclear whether the emotional intelligence of the leader affects employees’ commitment. This phenomenological, qualitative study will explore the life experiences of Human Resource professionals, to investigate the phenomena of the emotional intelligence of the leaders and the affective commitment...

Words: 5303 - Pages: 22

Premium Essay

Hrm300

...Human Resources Management Department Brochure HRM/300 October 15, 2012 Hancock Manufacturing Thank you for your interest in Hancock Manufacturing because; we are a technology based each and everyone that get's hired on or already works for Hancock will stay on the right road by furthering their technology education. If one person is lead in the right direction, so the others shall follow, and here at Hancock we care about our employees so much that we put everything we have to keep our fellow coworkers happy so that they stay on the straight and narrow. We pride ourselves so much so that we have classes once a week to keep everyone up to date and their skills stay fresh. We also have a exercise facility so that our employees can find solitude because; if an employee is relaxed and stress free then their state of mind will be crisp and clear so that they may be able to properly concentrate on their work. Another perk we have recently added is a daycare center for children ages birth through ten years old. We did our research and found that if parents were closer to their smaller children that it made for more stress free environment for them as well. The Human Resources Department at Hancock Manufacturing is dedicating to happy and healthy employees. It is our mission to hire qualified, energetic employees who are motivated to helping us achieve organizational success. Our mission today at this University Career Fair is to recruit qualified...

Words: 1205 - Pages: 5

Premium Essay

Human Resources Management

...European School of Economics ESE-MADRID Mid-term Assignment Human Resources Management Professor Alessandro Gaj. Mauro Suman Neto Madrid, February 27th, 2012 Executive Summary This is a Human Resources plan of The Limassol Manufacturing Company. This plan must give the necessary support to the company management next year, taking in consideration the successions and preparations needed to some of the employees and also some possibilities to hypothetic situations. The plan goal is ensure that the right people, competent, well-prepared and qualified are being chosen for the right positions. All of the actions are taking into consideration the improvement of the talent pool in order to guarantee a successful development of the company. Some concepts about Talent Management and Talent Pool can be found, as the Limasol employees are analyzed and there are some coaching practices suggested to improve the company and the environment. Introduction The Limassol is a company that produces equipment to be used in the wine industry, and it’s based in Cyprus. It is a big company, employing 4,000 people and having 7 big areas, with 7 VP’s, in its organizational chart. The company has one CEO, and below him there are the 7 areas, that are: Special Projects, Sales and Marketing, Technology, Manufacturing, Human Resources, Finance and IT, Comms and Government. Below the areas there are some others controlling levels depending of it area. As any other firm, there are some...

Words: 2592 - Pages: 11

Premium Essay

Credit Unions vs Banks

...Castle’s Family Restaurant Business Plan: Stage III DeVry University December 11, 2011 Table of Contents Table of Contents --------------------------------------------------------------------------------- 2 Executive Summary ------------------------------------------------------------------------------- 3 Introduction ----------------------------------------------------------------------------------------- 4 Company Review ---------------------------------------------------------------------------------- 5 Business Analysis -------------------------------------------------------------------------------- - 6 HRIS Type/Comparison -------------------------------------------------------------------------- 7 HRIS Recommendation -------------------------------------------------------------------------- - 8 Conclusion ------------------------------------------------------------------------------------------ 9 Reference -------------------------------------------------------------------------------------------- 10 Executive Summary This restaurant business plan is for Castle’s Family Restaurant, eight medium-sized restaurants located in small unique cities throughout Northern California. One of the primary business characteristics of Castle’s is to project a food business which can easily provide the best products and services to its customers. Castle’s offers two distinctive dining rooms and menus: the Castle Room, an elegant dining...

Words: 1677 - Pages: 7

Premium Essay

Training Needs Analysis

...ensure proper planning in production and management where a competitive edge is needed in order to keep ahead of its competitors and to stays competitive and innovative. The Management has recently came up with a new business target or goals for 2012 where they are trying to reduce product defect by 50% and at the same time to have a well competent employees in their own areas of work. This will ensure higher profit when defects and wastage can be reduce or eliminated. In view of the above, Human Resources have been given the assignment to identify problems or issues within the organisation and to propose to the Management on the suitable approach or processes in determining for such needs. Hence, Human Resource has proposed to the Management Training Needs Analysis as series of activities conducted to identify problems or other issues in the workplace and to determine whether training is an appropriate response. The needs are usually the first step taken to cause a change. This is mainly because a needs analysis specifically defines the gap between the current and the desired individual and organisational performances. TNA or Training Needs Analysis was never conducted before at this company as it is still newly operated and only now that the Management is focusing towards the competency of the employees and it has been given a priority as to maximise output. Although there was no actual time frames given by the Management...

Words: 2180 - Pages: 9

Premium Essay

Ob - Leadership, Motivation, Human Resource Management

...Executive |Summary Motivation, Leadership and management and human resource management are important factors in the working of any organization. Each of them have certain theories or principles founded by various researchers and scholars. These theories have gained some criticisms over time. Under motivation there are two types of theories: content and process theories. Content theories include Maslow’s Hierarchy of Needs, Herzberg’s Motivation-Hygiene theory. Process theories include equity theory and expectancy theory. The organizational example is that of a robotics’ manufacturing firm. Leadership and management includes trait theory of leadership, leader behavior theories which focuses on the Michigan Studies and The Ohio state studies and contingency theories of leadership which includes Fiedler’s Contingency theory and the |Path – Goal theory of leadership. This is followed by the fourteen principles of management. The organizational example is that of Continental |Airlines. Lastly, there are three models mentioned under human resource management, the Harvard model, the Michigan model and the Fombrun, Tichy and Devanna model. The organizational example is that of a laundry company called Kwik & Kleen. Table of contents Introduction ………………………………………………………………..Page 1 1. Motivation ………………………………………………………....Page 1 • Maslow’s Hierachy of Needs ……………………………………...Page 1 • Herzberg’s Motivation-Hygiene...

Words: 4065 - Pages: 17

Premium Essay

Hrm Coverage

...Course Outline: Human Resource Management Human capital has emerged as the key differentiator in the organizations’ bid to gain a sustainable competitive advantage over their competitors. This is true more in the context of globalized world economy. Indian industry is also experiencing the globalization phenomenon and the challenge to manage its human resources is more pertinent than anytime before. This course is aimed at managers, not necessarily the human resource managers, working in the globalized context. It intends to expose the participants to the fundamental human resource management functions, and also introduce them to some of the challenges managers face in managing human resources in the global context. Pedagogy There will be a mix of lecture based delivery and discussions built around relevant cases highlighting the concepts in focus. Though the online distance mode puts some constraint on the discussions, it should be the endeavor of all participants to make the sessions as lively as the technology permits. Total online contact hours will be 9 spread over three sessions. Reading Material The reading material for a session including chapters from reference book and cases will be sent before every session. Course Contents Broadly the course will cover the following topics. However instructor keeps the discretion to modify it a bit here and there as and when need arise. Session 1 Human Resource Management System, Context and Challenge. Readings: ...

Words: 476 - Pages: 2

Premium Essay

Bus 439 Week 3 Assignment

...GLOBAL LEADERSHIP DEVELOPMENT BUS 439 Lori Wieters 08/01/2011 The development of globally competent leaders has been widely recognized as a critical factor in the future success of multinational companies. It is no surprise that global leadership development is one of the key human resource issues of chief executives in multinational firms a shortage of global leaders is becoming an increasing problem for multinational companies, slowing down and sometimes hindering the implementation of global strategies and leading to lower bottom-line results. Organizations are struggling today to identify both current and future global leaders, they are also failing to help these global leaders to acquire the skills and best practices necessary to succeed in the face of greater globalization. Most global leadership development programs fail primarily due to the lack of a coordinated internal process to create, flexible, and visionary leaders who can hold multiple perspectives in different environments. Some of the issues associated with global leadership development occurs where “a lot of career politics are associated with getting visibility early in the eyes of top management so that one will be given the challenging jobs that count. How- ever, there are real dilemmas associated with the age when potential should be identified—early or late?” (Evans, P., Pucik, V., Bjorkman, I., p. 336). The challenge is the amount of time, effort and investment it takes to develop globally...

Words: 1151 - Pages: 5

Premium Essay

Mental Health Audits

...15, 16 LIMITATION Page17, RECOMMENDATIONS Page 17, 18 REFERENCES Page 19, 20, 21, 22 APPENDIXES A Page 23 APPENDIXES B Pages 23, 24, 25, 26 EXECUTIVE SUMMARY The purpose of this study was to determine the extent to which employees of diversity management strategies varied by gender, and ethnicity in a sample of government employees from an Serenity Behavioral Health System Facility. Employee attitudes toward diversity and diversity management were measured using previously established receptivity to diversity scales. The major findings of this study are; In general, employees were receptive to...

Words: 5190 - Pages: 21

Premium Essay

Bob Hr Policies

...order to generate strong stakeholder affiliation; * To create a learning organization for employees’ intellectual growth and creativity; and to re-skill the workforce to operate in digitally enabled modern core banking environment.  HR Business Model * The Strategic HR Business Model adopted by Bank of Baroda incorporates its HR Mission and Philosophy and is focused towards attainment of long-term organizational goals. A very strong Organizational Leadership at different levels forms the key link in the Model. These are: * Strategic Leadership - Corporate level * Business Leadership - Zonal & Regional level  * Operational Leadership - Business unit level i.e. branch * The two vital Human Resource sub-systems i.e. HR Planning & Management Sub-System &Competency Based HRD Sub-System shape the very crucial Performance Environment within the Bank which facilitates development of enabling capabilities of people. * Through proper developmental inputs, Positive Attitude & Right Mindset is created among people. * Through proper Communication Medium and an Organizational Culture of sharing, openness, collaboration...

Words: 1430 - Pages: 6

Premium Essay

Software

...the employees became accustomed to the amenities that this workplace has to offer. During the recent economic crisis that our country has faced, JVA Corp. has suffered from a net loss of $53 billion which is a 17% loss in the last fiscal year. As JVA HR Director, my team of consultants has reviewed the cost of all additional compensation programs that is offered by the company that exceeds the current base salaries for all employees. These current packages in question includes commission, bonus, profit sharing and travel rewards to determine which amenities that need to be restructured or eliminate in order to cut cost of spending. As the HR director, I propose to make any necessary changes to the guidelines for the performance management within JVA Corp. I will first review the mission and goals for JVA Corp and how it applies to the requirements to each employee. I will also determine rather the compensation packages are also necessary, evaluate commission packages, expenses covered, perks, and the necessity of onsite amenities that are currently covered. Based on the current calculation of 150,000 employees within the United States, JVA Corp is currently spending 8% of its revenue for additional compensations or (perks). This current calculation is not counting our international locations. Within the 150,000 employees, approximately 35% are eligible for all of those additional perks, while the rest are offered base salary, with no option for additional compensation...

Words: 639 - Pages: 3

Premium Essay

Buiseness

...Human Resource Management SECTION A 1. Define and differentiate between Job Analysis, Job Description and Job Evaluation. Select an appropriate job evaluation method and create a plan for evaluating jobs of scientists in different grades. 2. JOB ANALYSIS INFORMATION HAS THREE APPLICATIONS VIZ., JOB DESCRIPTION, JOB SPECIFICATION, JOB EVALUATION. JOB DESCRIPTION: It is a statement of duties, tasks, activities of a position. It elucidates the primary and secondary activities of a position. It also presents the reporting relationship and also the conditions under which the position holder should work. (For ex, desk job, lot of travelling involved, always on the field, etc) JOB SPECIFICATION: It is a statement of the eligibility criteria. It describes the qualifications, skills required for the position.  JOB EVALUATION: It is a process of estimating the worth of a job in order to fix the salary/wage. There are many methods used to evaluate a job viz., point method, factor comparison method, etc. Job analysis is one of the preliminary activity necessary for preparing a proper job description. However job analysis may be used for other purposes also. A job description is defined by BS 32207 as a written outline of the main tasks of a job. It is a written statement covering the essential features of a job, including its purpose, duties, skill requirements and a set of duties and responsibilities that indicate the content of the job in detail...

Words: 10481 - Pages: 42

Premium Essay

Mining Excellence at Redmond Minerals

...Mining Excellence at Redmond Minerals HR Management Foundations HRM 500 Mining Excellence at Redmond Minerals The HRM practices that Redmond Minerals needed to change to the support the new strategy within their company was to first recognize the importance of their company personnel and create a strategy that will eliminate fear and promote growth within the company at all positions. The HR department now must attain and evaluate each employee contributions to the company on a scale relevant to their position. This is where a high performance work system comes in to play which creates the best possible fit between their employee social system and their equipment technical system. This function of having a high performance work system is based on the reliance of knowledge workers, the empowerment of employees to make decisions, and the use of team work. The HRM practice has to incorporate various measures to create outlets for performance management, training, work design, and compensation to demonstrate the importance for successful output. This in turn allows HRM to focus on the strategy of the company putting emphasis growth and efficiency; allowing the department to implement total quality management practices. Those practices consist of methods and processes that are designed to meet the needs of internal and external customers, every employee in the organization receives quality training, quality is designed into a product or service so that errors are...

Words: 1074 - Pages: 5

Free Essay

Mt203

...EMC CONFRONTS HARASSMENT CHARGES Kaplan University MT203: Human Resources Management Prof: Paulette Howlett December 20, 2011 EMC CONFRONTS HARASSMENT CHARGES The case states that there were lawsuits filed on behalf of women employees against EMC Corporation claiming that the company discriminate against women. The complaints state that the company alleges demeaning sexual comments, company-paid trips to strip clubs and retaliation against women who complained. The firm gathered 30 sworn affidavits from women supporting allegations that the work-place was hostile and discriminatory. Some more information from the case is that the company also fails to promote women of the same experience compared to male employee and those women employees were paid lower wages. The textbook states that sexual harassment is an unwelcome discrimination. Sexual harassment can be sexual advances, sexual favors, and any other verbal or physical contact. A sexual nature constitute sexual harassment when either “explicitly or implicitly a term or condition of an individual employment”. (Noe, Hollenbeck, Gerhart, & Wright, 2009). In this case according to the complaints that the women filed there where sexual comment, company paid trip to strip club and retaliation toward women who complain. This is just one form of sexual harassment that goes on in a workplace in the United States. EMC violates the Equal Employment Opportunity Commission (EEOC). The law that was...

Words: 661 - Pages: 3