...The New Metrics Analysis, Workforce Scorecard Zuhour Sarsour Globe University/Minnesota School of Business Masters Business Administration MG545, Human Capital Instructor: Holly Tapper, J.D., M.B.A October 13, 2012 Introduction The article, “The new metrics: how to develop your own workforce scorecard” clearly identifies an organizations need for a workforce scorecard. The article itemizes the process to create a workforce scorecard which is the measurement of intangible assets, specifically, human capital within an organization. The author was clear and concise in the presentation of the related concepts. Managerial Style of the Author My impression of the author’s presentation throughout the article was that he was easily understood. The author was very clear in introducing the reasons for the needs of scorecards. The author began the article by identifying the key reasons that scorecards are needed within an organization. He explained that scorecards contribute to the accuracy of a company’s Human Resource operational and cost efficient matters. The author goes on to clarify HR metrics and its importance on the execution of a business’s strategic goals as well as the CEO’s decision making. Strengths Throughout the article the author was clear. I felt that the author’s main strength was the way that he organized the article. The brief explanation of what a scorecard is and its functions gives the reader insight on the entire HR concept. He follows the explanation...
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...Human Resource Management Roles Sharon Lokomski HCS/341 8/29/2011 Mark Stricklett Human Resource Management Roles The human resource department plays a major rule in businesses. With the human resource department companies can run more smoothly so that different departments can be split up and have there own managers. There are two important roles for the human resource department which include strategic planning and functional support. The strategic planning is developing and counseling the orgainizations performance. There needs to be a good plan so the company will have its employee working together as a team and be able to have a manager for there department. The functional support is the legwork and tactical processes of the performance of the management system. With having these two in place the company could run properly and have a working environment. Some of the job descriptions of the human resouce department are to create jobs that could include the tasks, duties, and responsibilities for each employee of the company. This also has performance standards to define the different levels of work in the company. The human resource department has leadership training to have managers trained so they can train there employees on the jobs that they were hired for. The only way that the effectivness of the human resource department plays a part in how well the organization runs. With having different managers for the departments the employees could have...
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...Wal-Mart: Organization Paper The management function in an organization is usually related to effort, authority, and responsibilities of the management of that firm. Motivation of the workforce within these organizations handles the employees, and other personnel to work within a team environment. These teams will accomplish a goal; management must organize the employees into teams that have work that is related to the final goal. However, the development of an organization must include knowledge of the task, human resources, assets, and monetary allowances. The Wal-Mart organization is a force in the retail industry; there are over 7,000 stores around the country. These stores also include the Sam’s Club, Wal-Mart supercenters and warehouses in Canada and Mexico. Wal-Mart, when measured by its total revenue, is the largest retailer, that is measured by both net sales and income increases from its operating stores. Its primary products and service lines generally lie within the competition of its Discount and Variety Retail, as well as Electronics and Drug stores, Pharmacies, Appliances, and Gasoline sales (Hoovers, 2008). Physical Assets Wal-Mart includes physical assets within its organization that are developed in such a way that allows for utilizing efficient methods in order to manage these assets. Such factors of its environment are quite evident in one example, its retail prices. This is important because in essence, if Wal-Mart was less efficient...
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...innovation and technology. These outcomes will be met through a strategic framework with four broad themes: Inform, Attract, Develop and Retain. This same framework can be applied at a micro level by an employer or industry sector in developing a strategic workforce plan. This guide will take you through the steps of strategic workforce planning and illustrate how the BETW four-part framework can apply to your organization or company. What is Strategic Workforce Planning? Strategic Workforce Planning is a management process that is being increasingly used to plan for future labour needs, changes and challenges. It examines the current workforce and takes a strategic look at what the future workforce demands will be to develop a human resources plan of action. Strategic Workforce Planning involves identifying, assessing, developing and sustaining employee workforce skills required to successfully accomplish business goals and priorities while balancing the needs and expectations of employees....
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...Internal Risk Assessment Tina Sams MGT488 Sept.11, 2011 S. Jeannette Guignard Internal Risk Assessment Introduction Home Depot was founded in 1978 by two individuals and they are Bernice Marcus and Arthur Blank. The two wanted to change the way people thought and took care of their home and their gardens. They created the do it yourself concept and that way of thinking has caught on and has spawn across the globe. Home Depot headquarters are in Atlanta, Georgia. Today Home Depot is the largest home improvement retailers. It has over 2200 stores throughout the United States and that also includes Puerto Rico, U.S, Virgin Islands, Canada, Mexico and even China. Home Depot employs 317,000 individuals in all off the stores. Home Depot sells anything from carpenter needs, carpet, appliances and most everything that a person would need to complete their do it themselves projects. Strengths and Weakness The Home Depot stores has a variety of areas where their strengths and weaknesses are greatly measured and used to help make their business and their stores strive and be successful. The first area that is going to be mentioned is the stores. To begin the strengths of Home Depot it has to start will all of the employees. It also builds it strengths around their merchandise that they carry. They want to make sure that they have everything that a do it yourself person to do their construction that they need to do. Projects are what people want to do to make the necessary...
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...2009 Suparn Sharma, Jyoty Sharma, Arti Devi 205 CORPORATE SOCIAL RESPONSIBILITY: THE KEY ROLE OF HUMAN RESOURCE MANAGEMENT Suparn Sharma (PhD),Joity Sharma (PhD), Arti Devi Abstract Business organizations have waked up to the need for being committed towards Corporate Social Responsibility. But still majority have just been taking up some form of philanthropic activities for its stakeholders. Nurturing a strong corporate culture which emphasizes Corporate Social Responsibility (CSR) values and competencies is required to achieve the synergistic benefits. The employees of an organization occupy a central place in developing such a culture which underlines CSR values and competencies. The present study, therefore, is an attempt to explore the engagement of human resource management professionals in undertaking Corporate Social Responsibility. It also suggests Human Resource Management to take a leading role in encouraging CSR activities at all levels. The combined impact of CSR and human resource activities, which reinforce desirable behavior, can make a major contribution in creating long term success in organizations. Sharma S., Sharma J. and Devi A. - Corporate Social Responsibility: The Key Role of Human Resource Management 206 Business Intelligence Journal January Introducción Business houses, right from the inception of human race, have been regarded as constructive partners in the communities in which they operate. Though they have been instrumental...
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...Task Statements: Human Resource Receptionist Student Name | Sheila Humphrey | What action is being performed (verb) | To whom/what is the action directed (receiver of the verb) | How is the action performed (procedure, tools, equipment) | Why is action performed (purpose) | Disseminate mail | Incoming mail | Recieve delivery from Mail room | Disburse mail to the appropriate employees | Schedule appointments | Schedule appointments for employees and new hires | Schedule appointments in outlook | Schedule meeting for staff and new hires. | Corresponding | Incoming inquires | Use of word and excel | Initiate responses to incoming inquiries | Answer Phones | Incoming calls | Switchboard | Forward to appropriate employee | Greeting | Incoming clients/employees | Front desk | To ensure hospitality at the front desk | Filing | Employee files and incoming correspondence | Files/filing system | The ability to file and retrieve files as needed in current filing system. | | | | | | | | | | | | | | | | | Task Statements 1 | Receive and disburse incoming mail to the appropriate employees. | 2 | Schedule appointments for employees and new hires | 3 | Correspond with the income inquires | 4 | Answering the phones and directing calls to the appropriate employee. | 5 | Receive incoming person with hospitality | 6 | File personal files and incoming correspondence | 7 | | 8 | | KSA Statements: Human Resource Receptionist Student...
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...assistance and aid. The country Kava, not only has potential and opportunity, but also has great resources. Kava provides goods and services that have a huge impact on people and businesses all over the world. Chris Morales, who is the founder and Chief Executive Officer at the Department of Human Services, is aware of the importance and significance of these resources and considers it his duty as well as the duty of the employees at the Department of Human Services to contribute to the growth and stability of Kavas economy. The Department of Human Services plans to preserve and protect Kavas valuable resources by establishing a greater presence in Kava and giving back to the country and all of its population who have helped Kava. The Department of Human Services plans to aid in cleaning up and restoring Kava on its way to recovery. It is the job of the director of strategic planning at the Department of Human Services to help this country recover so it can have continuous growth and success. The goal of the Department of Human Services is to protect the health of the needy as well as to provided essential human services, especially for the people who are the least able to help themselves. We at the Department of Human Services would like to help Kava recover from the disasters it has faced and to help Kava overcome any challenges that it presently has. The Department of Human Services will accomplish this by addressing all of the issues in the business scenario, the forces...
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...Human Capital Every business relies on their personnel. Without a strong workforce a company cannot thrive and be successful in an ever changing corporate environment. Leslie Weatherly maintains that this human capital is a company asset like any other. In the article “Human Capital – The Elusive Asset” Weatherly presents a definition of human capital and strategies for measuring the actual value of human capital assets and the ROI it provides to the company’s bottom line. If human capital is seen as the collective sum of the attributes, life experience, knowledge, inventiveness, energy and enthusiasm that people invest in their work (Weatherly) how can this be possibly be measured and put on a balance sheet as an asset? The truth is it cannot. GAAP standards cannot account for the intangible human capital within an organization. Recruiting, salaries and training and are expenses incurred for finding and developing human capital but they cannot be expensed against the tactic knowledge, professional certification or education an individual brings to an organization. It is the intangible elements of human capital that hold the most value, but are the most challenging to place a value on. An example of this is the recruiting methods of what are called Big Law jobs. Large firms in major cities recruit from a small number of elite schools. The law schools themselves have an intangible value that translates into actual value for the firm. The firm uses...
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...skills and the willingness to learn new skills may hinder their opportunity for future growth within a company as well as their career. With the resources available today, no one could not take his or her knowledge and career to the next level. Resources such as schools, workshops, Internet and even professional organizations and associations are available to help every professional in all walks of professions around the world. The International Association for Human Resources Information Management (IHRIM) is an example of a professional organization that can help further the career of someone in that line of work. The organization was founded in 1980 when HR and IT professionals found themselves needing a mediator. They are currently an international organization providing services such as training and certification programs, job searches and a plethora of networking opportunities for other IT and HR professionals around the globe. They also conduct seminars and forums across the globe for information and retraining purposes, provide publications for references and even a buyer’s guide for human resources programs, software, and products. Because this organization offers many resources and information, it would be an advantage for someone who was looking to jump-start his or her career in the Information Management or Human Resources field. The education information available through IHRIM can help someone who might be looking to receive the information needed to focus on...
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...Literature Reviews All three articles reviewed: ‘Guidelines for Best Practice in the Use of Job Analysis Techniques’ by SHL GROUP http://www.shl.com/assets/resources/Best-Practice-Job-Analysis.pdf, ‘What Happens If an Organization Doesn’t Conduct a Job Analysis?’ by Anaya Baldwin, Demand Media http://smallbusiness.chron.com/happens-organization-doesnt-conduct-job-analysis-15562.html, and ‘Job Analysis’ created by the Canadian Job Bank http://www.jobsetc.gc.ca/pieces1.jsp?category_id=2802&root_id=2801, all fully support Job Analysis in ways such as creating a definition of a needed position, aligning current employees with jobs that match their work skills, creating standards which can be quantifiable, and setting realistic goals and expectations for employees. The ‘Guidelines for Best Practice in the Use of Job Analysis Techniques’ article is very comprehensive from the beginning phases of what a job analysis is to special considerations, as well as different techniques. Like this course project, this article starts with stating that it is important to identify the knowledge, skills, and abilities needed for a person to perform a job. They state a wide range of ways in which to define the KSA’s, like observing current employees, having employees and managers fill out questionnaires, and interviewing employees of all levels to get input. Some interesting insight provided in this article is related to disability and job analysis. Taking into consideration the fact...
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...Human Resource Management Alex Renteria Mgmt. 201 5/19/2011 Kent Troxell Human Resource Management Human resources is an expression used to describe the individuals who construct up the workforce of an organization, although it is also pertained in labor economics as well, for example, business segments or even whole nations. Human resources is also the name of the occupation within an organization charged with the overall responsibility for implementing strategies and policies concerning to the management of individuals (i.e. the human resources). This function title is often abbreviated to the initials "HR". Human resources are a relatively modern management term, coined as late as the 1960s. The origins of the function ascended in organizations that introduced 'welfare management' practices and also in those that adopted the principles of 'scientific management'. From these relationships emerged a fundamentally administrative management activity, coordinating an assortment of worker related processes and becoming known, in time, as the 'personnel function'. Human resources progressively became the more everyday name for this function, in the first instance in the United States as well as multinational or international corporations, reflecting the adoption of a more quantitative as well as strategic approach to workforce management, demanded by corporate management to gain a competitive advantage, utilizing limited skilled and highly skilled...
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...1.0 – INTRODUCTION & TERMS OF REFERENCE For this assignment, I’ll be an assistant in a firm of business consultants. I have been asked to assist in a project, by researching and producing a formal report on a medium/large organisation. The organisation I’ll be exploring is Sainsbury’s. I have chosen Sainsbury’s because it produces its own brand of products such as foods and drinks. Sainsbury’s aims to meet its customers' needs effectively by providing the best quality products to meet their everyday shopping needs and thereby provide shareholders with good, sustainable financial returns. For the report, I’ll be describing the type of business ownership Sainsbury's is involved in, its objectives, its organisation functions, its management style and culture, how communication takes place and the production process of Sainsbury's. 2.0 – PROCEDURE For this report I’m going to use two types of research which are primary and secondary research: Primary research: This means asking someone for their views or opinions. I’ll be using questionnaires and conducting interviews, face to face, by telephone or by post. Secondary research: Secondary research relates to information that already exists, rather than creating your own. I’ll be using information from the internet; the websites that I’ll be using are www.sainbsury’s.co.uk, www.j-sainsbury’s.co.uk, www.google.com, etc 3.0 - FINDINGS Under this section you are going to find all the findings of my research. HISTORY...
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...D1 – Evaluate how managing resources and controlling budgets can improve the performance of Asda. It’s important for Asda to manage all its resources and control its budgets to be successful. Managing resources and budgets gives Asda more structure and stability leading to high performance and success. If resources and budgets are not controlled then many problems could occur for Asda leading to bad performance and failure. Managing the human resources department can help to build more reliable and hardworking workforce and when managing human resources appropriately can lead to highly motivated and skilled staff and can defiantly improve the business performance. E.g. at Asda it’s important to provide staff with incentives so that they feel their work is being valued and they will want to work harder to achieve targets. I believe that if the management of the human resources department is done well then that is the key element to bringing the business to success. If the staff are well trained and looked after, they will provide better customer service which in turn will attract more customers there so they will make more money but just doing that one simple step, staff will also need to stack shelves quickly so that there is always fresh food for customers to buy. Managing physical and technological resources well can have substantial cost saving benefits for Asda, ensuring that the building and the space inside is well maintained helps Asda work more efficiently...
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...information that will be needed for sales, marketing, human resources, manufacturing, and production of the product. This goal can be accomplished by creating a local area network, also known as a LAN, which will connect all of the organizations personal computers and devises to each other. Popular LAN operating systems are made available from Linux or Novel. An intranet, an internal system within a company that all employees can access to gain information, would benefit Dirt Bikes organization in the human resources department through a centralized server with all employee information and benefits located on it. This server will allow for efficient and accurate retrieval of information such as social security numbers, home addresses, and benefits acquired by each employee such as paid leave and retirement. The employees in the HR department will no longer have to wait for needed information from managers in other departments as all the information will be readily available to them, being safely and securely held on the networked server of the company. The human resources department could also take advantage of the intranet by posting all needed memo’s and information packets, such as those on employee benefits or the employee handbooks, onto the network for employees to see, rather than having to print out numerous pages of the same document and spend the time distributing them, as well as cutting back the amount of time human resource personal will have to spend answering questions...
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