Instructions: Indicate your answer to each question below by highlighting your choice. Each correct answer is worth .5 points. Please note that there is NO LATE PERIOD for the final. Your exam must be uploaded no later than 11:59 p.m. on the last day of class.
1. Which one of the following skills best helps the human service professional understand the client’s environment? a. listening b. report writing c. problem solving d. advising
2. Ethical codes adopted by a profession are usually based on the premise that a. the solution to every problem can be found in the ethical code. b. professions can police themselves. c. professionals can’t be trusted to make their own decisions. d. ethical codes will eliminate mistakes in service delivery.
3. The concept of “less eligibility” was introduced in 1834 to
a. punish criminals b. limit the expansion of services to the poor c. promote institutional reform in prisons, almshouses and asylums d. emphasize the benefits of social engineering
4. Which of the following would be consistent with the medical model approach to delivering human services?
a. providing parenting classes for pregnant teens b. prescribing antidepressant medications c. providing subsidized housing d. running alcoholics anonymous group meetings
5. Managed care has influenced human services in all of the following ways except
a. requiring more case management. b. requiring external review for all cases and procedures. c. recommending approval of the lowest level of care needed. d. raising the cost of services.
6. Which one of the following best characterizes the Americans with Disabilities Act (ADA)?
a. patterned after the Manpower Development Act b. patterned after affirmative action legislation c. intended to enable people with disabilities access to
