...ENGINEERING ETHICS The Kansas City Hyatt Regency Walkways Collapse Department of Philosophy and Department of Mechanical Engineering Texas A&M University NSF Grant Number DIR-9012252 Negligence And The Professional "Debate" Over Responsibility For Design Instructor's Guide - Introduction To The Case On July 17, 1981, the Hyatt Regency Hotel in Kansas City, Missouri, held a videotaped tea-dance party in their atrium lobby. With many party-goers standing and dancing on the suspended walkways, connections supporting the ceiling rods that held up the second and fourth-floor walkways across the atrium failed, and both walkways collapsed onto the crowded first-floor atrium below. The fourth-floor walkway collapsed onto the second-floor walkway, while the offset third-floor walkway remained intact. As the United States' most devastating structural failure, in terms of loss of life and injuries, the Kansas City Hyatt Regency walkways collapse left 114 dead and in excess of 200 injured. In addition, millions of dollars in costs resulted from the collapse, and thousands of lives were adversely affected. The hotel had only been in operation for approximately one year at the time of the walkways collapse, and the ensuing investigation of the accident revealed some unsettling facts: During January and February, 1979, the design of the hanger rod connections was changed in a series of events and disputed communications between the fabricator (Havens Steel Company) and the engineering design...
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...assignments. Place/Time: EC 2420; 6:25-7:40 pm on Friday. Instructor: Jeffrey H. Greenfield, Ph.D., P.E., Adjunct Professor Telephone: 561-682-2989 (work); 954-804-3397 (cell); E-mail: jgreenfi@fiu.edu, Office Place and Hours: EC 3660 or classroom; 6:25 – 7:40 pm Friday and by appointment. Textbook: Harris, C. E., Pritchard, M. S., Rabins, M. J., James, R., and Englehardt, E. Engineering Ethics, Cases and Concepts, (5th Edition), Wadsworth, Cengage Learning, 2014, ISBN 978-1-133-93468-4 Grading: 1) Final examination. No make-up examination will be offered unless it is an emergency excused by a medical doctor. Final exam is worth 40% of grade. FEEDS students must take final exam at scheduled time in class. 2) Group paper/presentation. Group paper/presentation is worth 40% of grade. FEEDS students must present their group paper in person in class. 3) Homework. Homework is worth 20% of grade. 1 Aug 29 Introduction 2 Sept 5 Codes of Ethics-ASCE and NSPE 3 Sept 12 Chapter 1-Making the Case –Topics for group papers due 4 Sept 19 NO CLASS (Watch Henry’s Daughters DVD) 5 Sept 26...
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...A COMPREHENSIVE ANALYSIS OF HYATT HOTELS CORPORATION AND HOW IT RELATES TO COMPETITION WITHIN THE HOTEL INDUSTRY Table of Contents EXECUTIVE SUMMARY 1 EXTERNAL ENVIRONMENT ANALYSIS 3 General Environment 3 Demographic Segment 3 Technology Segment 7 Economic Segment 11 Political / Legal Segment 14 Socio-cultural Segment 16 Nature Segment 18 Global Segment 19 Industry Environment 21 Intensity of rivalry 21 Supplier power 22 Buyer Power 22 Threat of substitutes 22 Threat of new entrants 23 Competitor Environment 23 Introduction 24 Future objective 25 Current strategy 26 Capability 28 Assumption 30 Driving Forces 31 Economic growth 31 Globalization 31 Technology 32 Room Service Remodeling 33 Go green 33 Key Success Factors 34 Multiskilled and flexible workforce 34 Franchising 34 Quickly adopt new technology 35 Strategic Group Map 35 INTERNAL ENVIRONMENT ANALYSIS 39 Resources 39 Tangible resources 39 Intangible resources 41 Capabilities 44 Core Competencies 45 Brand Development: 45 Golden Passport Membership 47 Making Meeting Easy 47 Distinctive Competencies / Four Criteria Test 48 Supply Chain 50 Inbound Logistics 50 Operations 52 Outbound Logistics 54 Marketing and Sales 56 After-Sales Service 58 Weighted Competitive Strength Assessment 59 Financial Report 63 Profitability Ratios 64 Liquidity Ratios 67 Leverage ratios 69 Efficiency Ratios 71 Revenue Per Available...
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...Title: The Problem of Faith in 'Young Goodman Brown' Author(s): Leo B. Levy Publication Details: JEGP: Journal of English and Germanic Philology 74.3 (July 1975): p375-387. Source: Nineteenth-Century Literature Criticism. Ed. Juliet Byington. Vol. 95. Detroit: Gale Group, 2001. p375-387. From Literature Resource Center. Document Type: Critical essay Full Text: COPYRIGHT 2001 Gale Group, COPYRIGHT 2007 Gale, Cengage Learning [In the following essay, Levy examines Faith as a character, an allegorical figure, and a symbol.] Few of Hawthorne's tales have elicited a wider range of interpretations than “Young Goodman Brown.” The critics have been victimized by the notorious ambiguity of a tale composed of a mixture of allegory and the psychological analysis of consciousness. Many of them find the key to its meaning in a neurotic predisposition to evil; one goes so far as to compare Goodman Brown to Henry James's governess in The Turn of the Screw [Darrel Abel, in “Black Glove and Pink Ribbon: Hawthorne's Metonymic Symbols,” in NEQ 42, 1969]. The psychological aspect is undeniably important, since we cannot be certain whether “Young Goodman Brown” is a dream-allegory that takes place in the mind and imagination of the protagonist, an allegory with fixed referents in the external world, or a combination of these that eludes our ordinary understanding of the genre itself. The story is all three: a dream vision, a conventional allegory, and finally an inquiry into the problem of faith...
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...Table of Contents Pages Chapter I THE PROBLEM AND ITS BACKGROUND Introduction Statement of the Problem Theoretical Framework Conceptual Framework Significance of the Study Scope and Delimitation of the Study Definition of Terms Chapter II REVIEW OF RELATED LITERATURE AND STUDIES Related Literature Related Studies Chapter III METHOD AND PROCEDURES Research design Research Environment •Historical Notes • Location Research Respondents Research Procedures Research Instrument Statistical Treatment Chapter IV Thesis Title <Title> Document of the Current System Hardware Setup Software and Application Used Document of the Proposal System Cost Benefit Analysis (CBA) Gantt chart Requirement Analysis Specification Data Flow Diagram System Flowchart Database Design Introduction Information Technology has brought different changes in the environment especially in the growth of advanced technology. Modern technology is used by many establishment either private or public in order to benefit the advantages that it brings to them. They use a computer as one of the devices to make work easier and faster. It is one of the aspects considered in order to gain accurate computation and easy manipulation of data and information in convenient way. This study reviews the development of approaches to reservations management in the hotel industry alongside models of the stages of development in information technology. An Online hotel reservation...
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...The World Is Flat Flattener Information Technology Essay The World Is Flat is an international bestselling book by Thomas Friedman that analyzes globalization, primarily in the early 21st century. The title is a metaphor for viewing the world as a level playing field in terms of commerce, where all competitors have an equal opportunity. Globalization became more prominent during the last decades. Friedman argues that globalization made the world smaller and flatter, allowing all countries to take chance of the available opportunities equally. As Friedman describes in “The World is Flat” there are three eras of globalization and ten flatteners which made the world smaller, making it easier to communicate and share our knowledge. This paper deals with the flattener number 2 i.e.; “When the NetScape went Public” and associated developments after 2003 till date. Background Thomas Lauren Friedman is an American journalist, columnist and author and has won the Pulitzer Prize three times. In his famous book “The World is Flat” he identifies three eras of globalization. The first era, called "Globalization 1.0",between the years 1492, when Columbus set out to discover a new trade route to the New World, and 1800, made the world fall in size from large to medium. During this period, the strength of a country was based on the number of horsepower or the number of steam engines owned, compared with other countries. The second period - "Globalization 2.0", between the years 1800 and...
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...There are several substantial areas that you must consider in your analysis. The following questions will help you to begin your analysis of the ethical dilemma you have chosen. • What is the ethical dilemma and who are the individuals involved? Be sure to fully describe the dilemma and its context. • What are the main ethical concerns presented in the dilemma? What sources and references can you use to support your analysis? • How could you apply the theories and techniques of human service professions to a wide variety of ethical dilemmas? • What documentation would you provide for the Ethics committee if it were a real-life situation? What decision making process would you present to them upon review of this case? How would you define and relate the role and functions of ethical standards in scientific research in the human service professions? These questions are only meant to help you start your analysis. You should also include (Herlihy, B. Corey G., 2006) … “Suggest that counselors who are culturally responsive increase their chances of practicing in an ethical fashion with diverse client groups they went on to “say that...
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...Virtual Teams: A Review of Current Literature and Directions for Future Research1 The DATA BASE for Advances in Information Systems Anne Powell Southern Illinois University Edwardsville Gabriele Piccoli Cornell University Blake Ives University of Houston Winter 2004 (Vol. 35, No. 1) Introduction Global competition, reengineered product life cycles, mass customization, and the increased need to respond quickly to customers’ needs are just some of the more pronounced trends currently driving organizational change (Grenier & Metes, 1995; Miles & Snow, 1986; Miles & Snow, 1992). One of the building blocks of these successful organizations is the Virtual Team. As a consequence, a growing number of organizations are implementing them or plan to implement them in the near future (Lipnack &Stamps, 1997; McDonough et al., 2001) and their use is expected to continue to grow (Carmel & Agarwal, 2001; McDonough et al., 2001). The increasing popularity of virtual teams has spurred a parallel growth in research examining various aspects of virtual team adoption and use. Recent research has studied virtual team inputs, socioemotional processes, task processes, and outcomes. Much of this literature focuses on comparisons of virtual teams and traditional teams. Virtual Teams Traditionally, both the terms “team” and “group” have been used to describe small collections of people at work. While the two terms are often used interchangeably...
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...BMW Company study Abstract: BMW is one of the leading luxury car makers in the market today. This study provides an insight into the company’s history and background. Also it contains an examination of BMW’s quality system, six sigma’s application and an observation of the quality control process throughout the different stages of the production phase. In addition, detailed information is presented on the number of employees and the training they receive before and during their work time in BMW. This project also reveals BMW’s customers relation policy: sharing customer’s feedback, meetings with customers and the adopted strategies in order to assure customers retention. It reveals the company’s place in the automobile market and its position among its competitors. Finally, at the end of the paper, a brief summary is found. It discusses the company’s strengths and weaknesses along with some proposals on how to deal with them. Purpose: The purpose of this thesis is to analyze BMW’s quality systems and quality control procedures. Also it aims at identifying BMW’s place in the market today and its relationship with its customers, employees and suppliers. Methodology: Primary and secondary Data used in this study had been collected from different sources: essays, books, articles and BMW’s annual reports. Results and conclusion: BMW is a well known and highly valued brand and has a high diversity in the products portfolio. It possesses high internal competence and a...
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...John Wiley & Sons, Inc. David L. Kurtz University of Arkansas Louis E. Boone University of South Alabama BUSINESS 14TH EDITION Contemporary . . . at the speed of business “The 14th edition of Contemporary Business is dedicated to Joseph S. Heider, who brought me to John Wiley & Sons. Thank you, Joe.” —Dave Vice President & Executive Publisher Acquisitions Editor Assistant Editor Production Manager Senior Production Editor Marketing Manager Creative Director Senior Designer Text Designer Cover Designer Production Management Services Senior Illustration Editor Photo Editor Photo Researcher Senior Editorial Assistant Executive Media Editor Media Editor George Hoffman Franny Kelly Maria Guarascio Dorothy Sinclair Valerie A. Vargas Karolina Zarychta Harry Nolan Madelyn Lesure 4 Design Group Wendy Lai Elm Street Publishing Services Anna Melhorn Hilary Newman Teri Stratford Emily McGee Allison Morris Elena Santa Maria This book was set in Janson TextLTStd-Roman 10/13 by MPS Limited, a Macmillan Company, Chennai, India and printed and bound by R. R. Donnelley & Sons. The cover was printed by R. R. Donnelley & Sons. This book is printed on acid free paper. ∞ Founded in 1807, John Wiley & Sons, Inc. has been a valued source of knowledge and understanding for more than 200 years, helping people around the world meet their needs and fulfill their aspirations. Our company is built on a foundation of principles that include responsibility to the communities we serve and where we live...
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...THE KROGER COMPANY Company Analysis BY Wayne Hurt 6/27/12 Abstract: The purpose of this paper is to run a complete company analysis. This includes the company background, the industry structure including practices of economic theory to create value, ethical issues, regulatory agencies, the macroeconomic and microeconomic environment of corporate operations, and a conclusion. Table of Contents The Kroger Company’s (KR) Background…………………………………….3 KR’s Structure………………………………………………………….............4 Ethical Issues…………………………………………………...........................9 Regulatory Agencies………………………………………………………….10 Environmental Issues………………………………………………………....12 Macroeconomic and Microeconomic Environment………………………….14 Conclusion.........................................................................................................17 Appendix 1 Table 1…………………………………………………………..21 Appendix 2 Chart 1…………………………………………………………..21 Bibliography…………………………………………………………………22 Background of The Kroger Company (KR) The Kroger Company (KR) is one of the leading companies in the grocery sector of the nation. It is the nation’s leading pure grocery chain. As of now, it operates about 3620 stores, which includes 2435 supermarkets and multidepartment stores, under two dozen banners, in almost 30 states. It also runs 775 convenience stores under the brand names such as Quik Stop and Kwik Shop. Its subsidiary Fred Meyer Stores operates about 125 supercenters which offer wide range of products...
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...Course Description This course introduces the concepts, tools, and first principles of strategy formulation and competitive analysis. It is concerned with managerial decisions and actions that materially affect the success and survival of business enterprises. The course focuses on the information, analyses, organizational processes, skills, and business judgment managers must use to design strategies, position their businesses and assets, and define firm boundaries, to maximize long-term profits in the face of uncertainty and competition. Strategic Management (BUAD 497) is an integrative and interdisciplinary course in two important respects: 1. The course assumes a broad view of the environment that includes competitors, buyers/consumers, suppliers, technology, economics, capital markets, and government both locally and globally. It assumes that the external environment is dynamic and characterized by uncertain changes. In studying strategy, this course draws together and builds on all the ideas, concepts, and theories from your functional courses such as Accounting, Economics, Finance, Marketing, Organizational Behavior, and Statistics. However, it is much more than a mere integration of the functional specialties within a firm. 2. The course takes a general management perspective. It views the firm as a whole, and examines how policies in each functional area are integrated into an overall competitive strategy. We designed this course to develop...
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...International Business School Hanze University of Applied Sciences Dutch Food Company Pursuing the Chinese Market Research paper Authors: Nicole Elze, Gediminas Gargasas, Weili Gu, Francia Solórzano Class: MIBM Group A, 2015 - 2016 Group name: SEHCH Date: 11 January 2016 Place: Groningen 0 Abstract The consumer demand for high quality healthy food in East China is increasing and is thus attractive for businesses in the food industry. This paper assessed the Chinese food market from a perspective of a Dutch food company, which is willing to export. Four aspects of international business were covered, namely the involvement in international markets, value chain, dynamic capabilities and marketing. Both perspectives, current theoretical body of knowledge and most recent market information, have been combined to provide a complete and current situation of the food market in China. In the current literature, little is found regarding the Chinese consumer behavior especially towards foreign high quality food. The paper presents the most relevant information on four aspects of international business with an additional focus on marketing and potential clients and distributors in order to lay a foundation for any food exporter willing to export to China. 1 Table of contents 1. Introduction ................................................................................................................................... 3 2. Methodology .....
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...ENGINEERING ETHICS Concepts and Cases This page intentionally left blank F O U R T H ENGINEERING ETHICS Concepts and Cases g E D I T I O N CHARLES E. HARRIS Texas A&M University MICHAEL S. PRITCHARD Western Michigan University MICHAEL J. RABINS Texas A&M University Australia • Brazil • Japan • Korea • Mexico • Singapore • Spain • United Kingdom • United States Engineering Ethics: Concepts and Cases, Fourth Edition Charles E. Harris, Michael S. Pritchard, and Michael J. Rabins Acquisitions Editor: Worth Hawes Assistant Editor: Sarah Perkins Editorial Assistant: Daniel Vivacqua Technology Project Manager: Diane Akerman Marketing Manager: Christina Shea Marketing Assistant: Mary Anne Payumo Marketing Communications Manager: Tami Strang Project Manager, Editorial Production: Matt Ballantyne Creative Director: Rob Hugel Art Director: Cate Barr Print Buyer: Paula Vang Permissions Editor: Mardell Glinski-Schultz Production Service: Aaron Downey, Matrix Productions Inc. Copy Editor: Dan Hays Cover Designer: RHDG/Tim Heraldo Cover Image: SuperStock/Henry Beeker Compositor: International Typesetting and Composition c 2009, 2005 Wadsworth, Cengage Learning ALL RIGHTS RESERVED. No part of this work covered by the copyright herein may be reproduced, transmitted, stored, or used in any form or by any means graphic, electronic, or mechanical, including but not limited to photocopying, recording, scanning, digitizing, taping, Web distribution,...
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...Title of Educational Activity: Mindful Listening Purpose / Goals: To provide information and tools to assist the health care professional in communicating more effectively through the client/patient / care giver relationship, as listening is a significant part of the communication process. M0707121 Objectives List the educational objectives. 1. Response to and discuss the question: “What is communication?” Content (Topics) Provide an outline of the content/topic presented and indicate to which objective(s) the content/topic is related. I. A. B. C. D. E. II. A. B. C. D. E. F. III. 1. 2. 3. 1. Communication - What it is It is NOT about words It is about connecting with another person It is about deep listening It is about frank and honest dialog It is about trust Development of listening skills Increase in patient satisfaction Increase in patient retention Increase in best possible clinical outcomes. Increase in patient loyalty Increase in word of mouth referrals Increase in patient cooperation compliance The Myths of Listening Listening means agreeing: agreeing is not good listening Listening is a lot of hard work: focused, deep listening takes 45 seconds Listening requires you have to “act like you’re listening.” Listening takes too much time: people interrupt their clients after the first 12-14 seconds of the client speaking. What Makes A Mindful Listener A. A mindful listener “gets the whole picture”, not just the words but gestures, tone, attitude, expressions and pauses...
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