...Tony Tyler Director General & CEO International Air Transport Association Annual Report 2012 68th Annual General Meeting Beijing, June 2012 Contents IATA Membership Board of Governors Director General’s message The state of the industry Safety Feature: What is the benefit of global connectivity? 2 4 6 10 18 22 26 30 36 42 48 52 Feature: How safe can we be? Security Feature: Do I need to take my shoes off? Taxation & regulatory policy Environment Feature: What is right for the passenger? Feature: Can aviation biofuels work? Simplifying the Business Feature: What’s on offer? Cost efficiency Feature: Why does economic regulation matter? Industry settlement systems Aviation solutions Note: Unless specified otherwise, all dollar ($) figures refer to US dollars (US$). This review uses only 100% recycled paper (Cyclus Print) and vegetable inks. # IATA Membership as of 1 May 2012 ABSA Cargo Airline Adria Airways Aegean Airlines Aer Lingus Aero República Aeroflot Aerolineas Argentinas Aeromexico Aerosvit Airlines Afriqiyah Airways Aigle Azur Air Algérie Air Astana Air Austral Air Baltic Air Berlin Air Canada Air China Air Corsica Air Europa Air France Air India Air Koryo Air Macau Air Madagascar Air Malawi Air Malta Air Mauritius Air Moldova Air Namibia Air New Zealand Air Nigeria Air Niugini Air Nostrum Air One Air Pacific Air Seychelles Air Tahiti Air Tahiti Nui Air Transat Air Vanuatu Air Zimbabwe Aircalin Airlink Alaska Airlines...
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...IATA - The International Air Transport Association - Introduction IATA - The International Air Transport Association - was founded in Havana, Cuba, in April 1945. It is the prime vehicle for inter-airline cooperation in promoting safe, reliable, secure and economical air services - for the benefit of the world's consumers. The international scheduled air transport industry is now more than 100 times larger than it was in 1945. Few industries can match the dynamism of that growth, which would have been much less spectacular without the standards, practices and procedures developed within IATA. At its founding, IATA had 57 members from 31 nations, mostly in Europe and North America. Today it has some 230 members from 126 nations in every part of the globe. The modern IATA is the successor to the International Air Traffic Association founded in the Hague in 1919 - the year of the world's first international scheduled services. Early Days The old IATA was able to start small and grow gradually. It was also limited to a European dimension until 1939 when Pan American joined. The post-1945 IATA immediately had to handle worldwide responsibilities with a more systematic organisation and a larger infrastructure. This was reflected in the 1945 Articles of Association and a much more precise definition of IATA's aims than had existed before 1939. To promote safe, regular and economical air transport for the benefit of the peoples of the world, to foster air commerce...
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...Air Transport Association (IATA): IATA has an ongoing interaction with ICAO.The IATA is an association of airlines * Headquarter in Montreal, Canada. It was formed in April 1945 in Havana, Cuba, as a successor to the International Air Traffic Association, which was founded in The Hague in August 1919, the year when the first international scheduled services started. * At its founding, IATA had 57 Members from 31 nations, mostly in Europe and North America. Today it has over 270 Members from more than 140 nations around the globe. Our mission: Represent, lead and serve the airline industry. 1- Representing the airline industry: We improve understanding of the air transport industry among decision makers and increase awareness of the benefits that aviation brings to national & global economies. Advocating for the interests of airlines across the globe. 2- Leading the airline industry: For nearly 70 years, we have developed global commercial standards upon which the air transport industry is built. Our aim is to assist airlines by simplifying processes and increasing passenger convenience while reducing costs & improving efficiency. 3- Serving the airline industry: We help airlines to operate safely, securely, efficiently & economically under clearly defined rules. Professional support is provided to all industry stakeholders with a wide range of products and expert services. There are two types of members at IATA: 1-Active members: are...
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...| CLAVE IATA | CIUDAD | NOMBRE | 1 | | Acapulco - Gro. | Aeropuerto Internacional General Juan N. Álvarez | 2 | AGU | . | | 3 | BJX | León - Gto. | | 4 | | | Aeropuerto Internacional Abraham González | 5 | CLQ | | Aeropuerto Nacional Licenciado Miguel de la Madrid | 6 | CME | Cd. del Carmen - Camp. | | 7 | | Campeche - Camp. | Aeropuerto Internacional Ing. Alberto Acuña Ongay | 8 | CTM | | | 9 | CUL | Culiacán - Sin. | | 10 | | | Aeropuerto Internacional de Cancún | 11 | CUU | | | 12 | CVJ | Cuernavaca - Mor. | | 13 | | Cd. Victoria - Tamps. | Aeropuerto Internacional General Pedro José Méndez | 14 | CZM | | Aeropuerto Internacional de Cozumel | 15 | | Durango - Dgo. | | 16 | | Guadalajara - Jal. | Aeropuerto Internacional Miguel Hidalgo y Costilla | 17 | | | Aeropuerto Internacional General Ignacio Pesqueira García | 18 | HUX | Huatulco - Oax. | | 19 | | La Paz - B.C.S. | | 20 | LMM | | Aeropuerto Internacional Federal del Valle del Fuerte | 21 | | Monclova - Coah. | | 22 | | Loreto - B.C.S. | Aeropuerto Internacional de Loreto | 23 | MAM | . | Aeropuerto Internacional General Servando Canales | 24 | MEX | | | 25 | | Mérida - Yuc. | Aeropuerto Internacional Manuel Crescencio Rejón | 26 | MLM | Morelia, Michoacán | Aeropuerto Internacional General Francisco J. Mujica | 27 | MTY | Monterrey - N.L. | Aeropuerto Internacional General Mariano Escobedo | 28 | MXL | Mexicali, Baja California |...
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...TOUR PACKAGE PROPOSAL Tour Package: Palawan Target Market:group (6 pax) Package Rates: 6 PAX | 6,875/PAX | Inclusions: | * Room accommodation with daily set breakfast * Whole Day Honda Bay Island Hopping Tour with Lunch * Puerto Princesa Airport pick up and drop off transfers * Services of licensed tour guide, all applicable entrance fees, aircon land transfers, boat transfers if applicable, picnic lunch | Exclusions: * Manila/Cebu-Puerto Princesa-Manila/Cebu Air Tickets * Lunch on 1st Day, Lunch on Last Day * Dinners DAY 1 (Morning) 0900 ETD Manila 1100 ETA Puerto Princesa 1130 Check in at D’ Lucky Garden Inn DAY 1 (Afternoon) 1300 Crocodile farm 1400 Baker’s hill 1530 Immaculate Conception Cathedral 1645 Mitra’s ranch 1800 Plaza Cuartel 1900 Puerto Princesa Bay Walk DAY 2 0600 Breakfast at D’ Lucky Garden Inn 0700 ETD D’ Lucky Garden Inn 0900 ETA Ecological and Wildlife Park via Boat 0930 Underground River Sabang Wharf 1100 Cave Tour & optional swimming 1200 Buffet Lunch at Taraw 1300 ETD Taraw 1420 ETA Honda bay island 1500 Swimming at Pandan Island 1545 Snorkeling at Starfish Island 1700 Fish Feeding at Pambato Reef 1720 ETD Pambato Reef 1830 ETA D’ Lucky Garden Inn DAY 3 0600 Breakfast at D’ Lucky Garden Inn 0800 Packing of things 0845 Check-out 0930 Souvenir Shop 1000 ETD Puerto Princesa Airport 1120 ETA NAIA Terminal 3 ...
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...Airline Studies Module Code – 5N4971 An Investigation into Aviation Organisation By: Milton Redmond Table of Contents Introduction: 3 Aims & Objectives: 3 Brief Description of Civil Aviation and Relationship with UNWTO: 4 Chicago Convention 4 United Nations World Tourism Organization 5 ICAO and UNWTO Affirm Cooperation on Joint Aviation and Tourism Goals 5 Description of Etihad Airways: 6 Partners and Alliances: 10 Chartered & Scheduled Flight Services: 20 Etihad Airport Services 23 EAS-Ground 23 EAS-Cargo 24 EAS-Catering 24 Aircraft Type & Passenger Capacity: 25 World's Top 3 Airlines 2013 Profiles and Etihads Direct Competitors: 28 Importance of Branding and General Airport Operations: 29 Movement of Passengers at Abu Dhabi Airport: 31 Communications Utilized by Etihad: 33 Conclusion: 35 Recommendations: 35 Bibliography: 35 Introduction: This assignment requires the author to type a written report on one organisation in the aviation industry which covers learning outcomes 4, 5, 8, 9, 11, 16 & 17 as per the module component. This report is to identify and research an airline related product or service that meets a particular consumer need. Finally the Author will evaluate the findings, draw conclusions and recommendations. Aims & Objectives: * Evidence of understanding and application of Airline Studies. * Detailed Exploration of the chosen topic. * Use / selection of relevant...
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...The Largest Airline in the World 1st. American Airlines, USA 2nd. Delta Airlines, USA 3rd. Emirates Airlines, UEA Module 1- Lesson 1 General Airline Knowledge Professional Diploma in Aviation & Hospitality Program Instructor: Mary TOH 11/22/2013 1 11/22/2013 2 Cathay Pacific Airways (CX) Founded: World War 2 Pilots: Aircraft: Headquarters: Subsidiaries: About Cathay Pacific http://www.youtube.com/watch?v=D4rIpBrCreA 11/22/2013 24 September 1946 Royal Farrell (American) & Sydney de Kantzow (Australian) DC3 – Betsy and Niki Hong Kong. Dragonair & Air Hong Kong (Cathay Pacific & DHL joint venture partners) 4 3 11/22/2013 Parent Company: Swire Pacific Alliance: Frequent flyer program: Fleet Size: Destinations: Oneworld The Marco Polo Club 133 including cargo 112 including cargo Airport Lounge 1. The Arrival 2. The Pier 3. The Wing 4. The Cabin 5. G16 Lounge 11/22/2013 5 11/22/2013 6 M1 _ Lesson 1 1 The Marco Polo Club The Marco Polo Club is an exclusive loyalty program that offers a range of privileges to their most frequent flyers. There are 4 tiers:1. Diamond 2. Gold 3. Silver 4. Green 11/22/2013 CX Slogan People They Make an Airline http://www.youtube.co m/watch?v=lz1RfUTC 7mI 7 11/22/2013 8 Members of oneworld Alliance: 1. 2. 3. 4. 5. Cathay Pacific, HKG American Airlines, USA British Airways, UK Finnair, Finland Iberia, Spain 9. Qantas, Australia 10. Royal Jordanian Airlines, Jordan ...
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...The present study examines the case of Latam in its internationalization process, first as Lan Chile (Chile) and TAM SA (Brazil). The basis on which this process takes place is not only the enabling environment that has offered Latin America in the last 20 years in economic stability and growth, are also given in the context of privatizations, deregulation in various aspects of the economies of the region, openness to international trade and policies gradually adopted by most economies in the region, with flexible exchange rates, mostly autonomous central banks acting under inflation targeting and counter-cyclical fiscal policy, all this in accordance with the acceptance the so-called "Washington Consensus". LAN’s raising and its expansive through Latin America. LAN Chile born as a state enterprise in 1929. In 1946 opens its first international route to Buenos Aires; in 1956 it expanded its operations to Lima; Miami in 1958 and in 1970 to Europe. After a privatization process is consolidated locally in Chile, then position in Latin America and assist its internationalization. In 1985 the government of the time transformed the company into a public limited company to start its privatization. In 1989 the sale of 51% to domestic investors and SAS (Scandinavian Airlines System) is specified, until in 1994 the Chilean government sold all the shares held by it, at Piñera and Cueto group become owners LAN majority. The business starts a second phase in 1997 when LAN acquires 99...
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...GLOBAL AVIATION GROUP 2013 Airline Disclosures Handbook Financial reporting and management trends in the global aviation industry kpmg.com KPMG’s Global Aviation practice KPMG is a global network of professional firms providing Audit, Tax and Advisory services. We operate in 156 countries and have 152,000 people working in member firms around the world. The independent member firms of the KPMG network are affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. Through its member firms, KPMG has invested extensively in developing an experienced aviation team. KPMG’s understanding of the aviation industry is both current and forward looking, thanks to KPMG’s global experience, knowledge sharing, industry training and use of professionals with direct experience in the aviation industry. KPMG member firms serve many of the market leaders within the airline sector. We are leading providers of external audit services with 33% market share of the top 50 airlines by revenue. We also provide other services to over half of these top 50 airlines. KPMG member firms’ strength lies in our professionals and their knowledge and experience gathered from working with a large and diverse client base. KPMG’s airline industry experience helps the teams understand both your business priorities and the strategic issues facing your company. KPMG’s Global Aviation practice’s presence in many international markets, combined with industry knowledge, positions KPMG...
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...Reducing Airline Fuel Consumption and Cost Fuel costs have become a major percentage of total airline operating costs. Fuel accounts for roughly 40% of total operating expenses and for U.S. carriers it totaled $47.3 billion last year (Grose, 2013). In an attempt to reduce such high costs, airlines have implemented a variety of fuel saving strategies. Weight Reduction Weight reduction is a major concern for airline fuel savings. Every aspect of aircraft design is looked at from a weight/safety standpoint. Below are a few of the most novel approaches to weight reduction that airlines have implemented in the past few years. Phasing Out Paper In 2011, United and Continental pilots began using 1.5lb iPads as electronic flight bags to replace the traditional 38lb paper flight manuals. The projected fuel savings was calculated to be 326,000 gallons of jet fuel for a savings of $1.2 million per year (United Continental Holdings Inc., 2011). This year, American Airlines received regulatory approval for flight attendants to swap out their 5lb paper manuals for 1lb Samsung tablets for a fuel savings of $650,000 per year (Dastin, 2014). While there is a large upfront capital cost for the purchase of thousands of tablets, this is offset by no longer having to print millions of sheets of paper each year for manuals. As for in-flight magazines, Singapore Airlines has been experimenting with providing digitized content for its three magazines on long-haul flights....
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...1.0 BACKGROUND OF EMIRATES AIRLINE In the mid-1980s, Gulf Air began to reduce its service to Dubai as it was concerned it was providing regional feeder flights for other carriers. As result, Emirates Airline was formed in 1985. The company is funding of Dubai’s royal family with start-up capital US $10 million as independent of government subsidies . Emirates Airline is the world largest international carrier but in term of income the company at the stage seven when it compare to others largest airline. For the category of international passengers carried, Emirates Airline is at number four. Emirates Airline also runs 4 of the world longest non- stop commercial flights from Dubai to Los Angeles, San Francisco, Dallas/Fort Worth, and Houston. Ahmed bin Saeed Al Maktoum is the Chief Exercutive Officer (CEO) of Emirates Airline. The main competitors of Emirates Airline are British Airways, Qatar Airways Group, Etihad Airways, Deutsche Lufthansa AG and Air France –KLM S.A. The company start its operation with the first flight EK600 departs from Dubai International Airport to Karachi. The first 3 destination of Emirates Airline were Karachi, New Delhi and Mumbai. Currently, Emirates Airlines flies to 128 destinations with a fleet size of 199 aircrafts. Emirates Airline cabin crew is training at the Pakistan International Airlines Academy. In October 2008, Emirates moved all operations at Dubai International Airport to Terminal 3. The aim of Emirates Airline is quality and not quantity...
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...CONTENTS Section 1 - Industry Profile Overview Future Outlook European Industry Overview North America Overview Asia & Pacific Industry Overview India & Middle East Industry Overview Development of World Scheduled Air Traffic World Economic Growth and Airline Profits Rankings - Passenger services Rankings – Freight services Section 2 - British Airways Profile Overview Alliances LHR Air Transport Movements LGW Air Transport Movements Awards History Key Events (1987-2005) Board Members Leadership Team British Airways Management Team Employees Brands Departmental Analysis Section 3 - British Airways Fleet Aircraft Fleet Aircraft Delivery Schedule Mainline Fleet Profiles Regional Aircraft Fleet Maintenance Section 4 - British Airways Performance Summary Strategy Social and Environmental Performance Incentive Plans Summary Financial / Operating Statistics Principal Investments Shareholder Information Share Price History Section 5 - Global Partners Overview BA Connect Franchisees oneworld Aer Lingus American Airlines Cathay Pacific Finnair Iberia LanChile Qantas oneworld At A Glance Section 6 - Route Network British Airways Franchisees Section 7 - General Information Airport Three Letter Decodes Outside Advisors Abbreviations & Specialist Terms How To Contact Us 2 3 3 4 4 5 6 6 7 8 89 91 92 93 97 98 99 100 101 102 103 104 9 9 10 10 11 12 13 38 39 40 41 44 47 105 109 110 115 116 118 56 56 57 69 72 73 74 75 75 77 86 87 88 This document has been prepared solely...
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...I. Customer Analysis a. Who: consumer, business, national, international i. Consumer: Younger, affluent, present on social media, fare-conscious 1. The “middle space” for those who dislike larger airlines and love amenities that low-cost rivals don’t offer ii. Business: NY Jet’s Official Team Carrier iii. National: Serves 90+ destinations in 25 states, the District of Columbia, Puerto Rico, and Virgin Islands 2. New routes from: Detroit, Ft. Lauderdale, Hartford Springfield (CT), Washington-National (DC), Salt Lake City, Orlando, Las Vegas, San Francisco, Cleveland, West Palm Beach, NYC, Pittsburgh, Boston, Savannah/Hilton Head, Charleston, Fort Myers, Reno/Tahoe, Martha’s Vineyard, Anchorage, Portland, and Nantucket iv. International: Serves 15 countries in the Caribbean and Latin America 3. New routes from: Nassau (Bahamas), Port of Spain (Trinidad & Tobago), Curacao (Curacao), Catagena (Colombia), Montego Bay (Jamaica), Newark, Punta Cana, Hyannis/Cape Cod (MA), St. Lucia (UVF), Puerto, Plata (DR), Santiago (DR), and Port-au-Prince (Haiti) b. B2B, B2C, etc. v. B2B: Subsidiary, LiveTB, LLC, provides in-flight entertainment systems and internet connectivity in commercial aircrafts, sells vacation packages through JetBlue Getaways which provides fares for air travel on JetBlue along with a selection of JetBlue-recommended hotels, resorts, car rentals, and attractions 4...
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...Starwood Hotels and Resorts Worldwide, Inc. An American hotel and leisure company headquartered in Stamford, Connecticut It owns, operates, franchises and manages hotels, resorts, spas, residences, and vacation ownership properties under its nine owned brands. * Westin * Sharton * Four Points by Sharoton * The Luxury Collection * W Hotel * St. Regis * Le Meridian * Aloaf, a vision by W Hotel * Elements by Westin Started out as starwoods lodging, formed by real estates of starwoods capitial to take advantage of the tax break. Starwoods lodging owned a numbers of hotels around north America In 1994 the Westin hotel company was bought over, from japan Aiko company In 1998 Starwoods buy over the Sharton, Four points by Sharton and The Luxury collection from ITT 1995 Starwoods launched the W Hotel 2005 Sept Starwoods launched The Loaf, based on W Hotel, cater to business travelers In 2005, Starwood purchased the Le Méridien brand Starwood began selling a number of its company-owned hotels, instead focusing on becoming a management company and franchiserfor its current and future hotel brands Starwood also has customer contact centers (CCC) all over the world. A new CCC was just opened in Wichita, KS. This makes it 10 CCC worldwide.( Austin, Texas; Fall River, Massachusetts; Lancaster, California; St. Thomas, Ontario, Canada; Cork, Ireland; Singapore; Tokyo, Japan; Guangzhou, China; and Gurgaon, India) WESTIN Starwood's largest...
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