Ice Appliance – InnovativeCoolingElectrics Ice Appliance: The best in electrical gadgets for the home GOAL/VISION
When it comes to ice cube makers, ice crushers, ice cream makers and wine coolers, we stock and distribute the most reliable, innovative gadgets on the market – and at the most competitive prices too. COMPETITVE ADVANTAGE / RESOURCES AND CAPABILITIES
As trusted UK wholesalers we supply some of the best selling electrical appliances available: from the ever popular all-in-one ice makers to the award winning ice cream makers.
In fact, we’re focused on finding you the best products for your customers at the best prices. Plus giving you the highest level of customer service and after sales care around.
We’re constantly sourcing new products and will be increasing our range shortly. So remember to bookmark this site and visit us again soon. Aim to expant and increase in futer bybeeing inovative. They main strategy is to differentiate.
Visit our products pages now. Or contact us to talk about stocking our products.
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For a wide range of other bar accessories from ice trays to glassware and from party pieces to bottle openers please visit our sister site www.barstuffdirect.co.uk
Ordering From Us Resources and capabilities: THE SERVICE IS EASY AND FRIENDLY
Ordering from IceAppliance.com couldn't be easier. Simply find the product that you want from our shop and add to your basket. Once you have finished shopping go to the checkout by clicking the button on the top right corner of your screen. You will then be taken to the PayPal checkout process, but don't worry if you don't have a PayPal account, you can still use your credit or debit card to complete payment.
Making Payment
If you prefer not to pay online via PayPal then you are welcome to pay via electronic bank transfer or a good old fashioned cheque in the post! To do this please don’t use the online shop but simply email us with your order details including delivery address and payment choice. (Our bank details for bacs payments are available on the downloads page of this site and cheques should be made payable to: “Jeray (Sales) Ltd”)
Order Confirmation
Once Ice Appliance receives an order online we will send out confirmation via email within 24hrs which will let you know when the product will be despatched and when you are likely to receive it. (If paying via PayPal the email will be sent to the address of the account holder so please advise if you would like it sent to an alternative address).
Please ensure that you include a contact phone number when you process the order through PayPal. We forward this number on to the courier in case they have trouble locating your address.
Next Day Despatch
Items are usually despatched the following working day after the order has come through to our office. We use a 1-3 day courier service so the longest wait should be no more than 4 days from date of order. If you need a faster delivery then please let us know before ordering as this can be arranged at a small surcharge. Fast delivery Option SAFETY IN THE DELIVERY PROCESS
All deliveries must be signed for and the courier drivers are not able to leave on a door step or in a shed. If nobody is in at the address to sign for the parcel then the driver will post a card through your door with instructions for you to contact the courier to rearrange the delivery. If the courier is unable to deliver on 3 occasions then the item will be returned to Ice Appliance and a further delivery could be chargeable.
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When signing for the delivery please check the item for damage. We can assure you that all items leave are warehouse in perfect condition so if they arrive with you in a tatty box please be sure to open the box and inspect the goods prior to signing in case the machine has been damaged in transit. If you do find damage then report it to the driver and refuse the delivery if necessary. Please then also contact us to let us know. Failure to report damage on delivery could result in us being unable to process your return and offering a replacement.
Before use
Before using any Ice Appliance product please read all the instructions first. Many of our machines are powered by a compressor which should not be tilted and should be left to rest for two hours before use.
On the rare occasion that you receive a product that is faulty on delivery then please let us know straight away so that we can arrange a day to collect and swap with a brand new replacement. We will need you to repackage the product just as it arrived with you and please make sure that it is completely dry before repackaging.
12 Month Warranty
All Ice Appliance products come with a 12 months parts and labour warranty. If your machine develops a fault within this period then you simply need to send it back to us with a completed copy of our products return form (found on the downloads page). If you do not have the original box to send it back to us then please insure that it is well protected in a sturdy box with plenty of packing to avoid damage on its return. (For cheap return postage please visitwww.parcel2go.com) We will then repair or replace the machine and send it back to you within 14days.
Our products are designed for domestic use only and any product that has developed a fault due to misuse will not qualify for a free warranty repair.
If a product develops a fault after the warranty period then please let us know and we can arrange for the unit to be repaired by one of our engineers at a very reasonable cost.
If there is anything else you need to know about any of our products or services then please contact us!
Trading with Ice Appliance
We're an established importer with 60 years of expertise in barware, based in the UK and Hong Kong, dedicated to supplying the most innovative, reliable and popular products to our trade customers. GOAL
Of course, when you stock our products you’ll benefit from the heavily discounted prices we offer. But you’ll also receive a high level of customer service which focuses on your individual business needs regarding stock levels, deliveries and accounting.
As a valued trade customer you’ll receive:
An easy ordering and payment process for both cash and credit accounts
Unbeatable wholesale prices (for both our stockist and direct dispatch customers)
Fast deliveries on both large and small orders
‘Drop shipping’ direct dispatch service if required Advantages
Any after sales assistance you or your end customers may require
Great value products
Bespoke products
Export service
All our trade customers quickly discover that Ice Appliance products are incredibly popular with their customers and there’s a real opportunity to return a healthy profit. Which is why we’re now supplying electrical products to a range of businesses including:
Catering equipment suppliers
Catering equipmenthirecompanies
Online gift and gadget companies
BBQ retailers
Home bar fitter/suppliers
Camping/outdoorshops
Garden centres
Whirlpool and sauna outlets
Direct dispatch
Rather than stocking Ice Appliance products, you may choose to use our direct dispatch service to see how well our appliances sell. This service – known as ‘drop shipping’ - is a popular choice if you have limited storage space.
You generate the order from your customer, take their payment, order the item with us, and we do the rest. We will dispatch within 24 hours, and can even send the product with your own delivery notes so that it looks like it came straight from your warehouse. You make a great return on sales without even handling the goods. It couldn’t be simpler.
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How to order
Simply contact us now via post, phone or email.
If you already have a credit account with us the items will be despatched within 24 hours of order. For cash accounts the item will be despatched within 24 hours of receipt of payment. Payments can be made by cheque, bank transfer or Paypal (Paypal payments are subject to a 3% surcharge).
Ice Appliance will not supply orders to unregistered retailers. If you wish to sell our products on your site please contact us first so we can set you up as a seller, send you product images for your site, and agree terms.
If you would like to apply for a credit account pleaseemail us.
Each purchase order must:
Have a purchase order number
Clearly state which product and colour is required
Show the full name of the purchaser
Have a delivery address with a valid UK post code. (If there are any useful notes regarding an address, please include them)
Delivery
Only deliveries to the UK mainland are accepted for direct despatch orders. For deliveries outside of the UK please contact us for prices.
If you would like us to include your delivery paperwork with the order then please forward this to us at the time of ordering. If not, the item will be sent out with a plain delivery note.
Bespoke products
Would you like your products in a different colour? Perhaps you’d like your company logo on your machine? No problem. Orders can be supplied to your specifications including different colour and material options as well as electrical modifications. We can even help with packaging designs.
Contact us for a quote.
(Minimum order quantities apply.)
New ideas
Is there something else you've been looking for? Are you unhappy with your current supplier or the prices they’re charging you? Then let us know. We have great contacts with electric appliance manufacturers worldwide and will happily source products on your behalf.
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For a wide range of other bar accessories from ice trays to glassware and from party pieces to bottle openers please visit our sister sitewww.originalproducts.co.uk About Ice Appliance
Ice Appliance is the brand name behind Jeray’s Innovative range of Cooling Electrical Products. Established in 1952, Jeray's are the UK's leading specialist supplier of professional quality home bar and drinking accessories.
With offices in the UK and Far East, Jeray Sales Ltd (home market) and Original Products (Marylebone) Ltd (export market) are an established family business, flexible enough to supply the needs of both independents and major retail groups on a personal level.
Our innovative design team provide a constant flow of new ideas and original products, enabling us to offer our customers both bespoke products and packaging and the personal touch. 