1. Larger businesses often prefer to use a ____ application system that separates the presentation logic from the business logi3.

1. monolithic 3. component-based
2. database-driven 4. client-based

2. ____ software packages are business systems that integrate all facets of a business, including accounting, logistics, manufacturing, marketing, planning, project manage ment, and treasury functions.

1. ERP 3. ERT
2. EML 4. HTL

3. ERP is the acronym for ____.

1. electronic record processing 3. enterprise record provider
2. enterprise resource planning 4. electronic resource provider

4. The W3C defines ____ as software systems that support interoperable ma chine-to-machine interaction over a network.

1. business logic 3. dedicated hosting
2. Web services 4. application integration

5. ____ is a message passing protocol that defines how to send marked-up data from one software application to another across a network.

1. WSDL 3. W3C
2. ERP 4. SOAP

6. ____ CSPs provide small business with an Internet connection, Web site creation tools, and little or no banner advertising clutter.

1. Mall-style 3. List-style
2. Store-style 4. Simple provider

7. ____ can help businesses find customers with common interests and discover previ ously unknown relationships among the data.

1. Data mining 3. Data warehousing
2. Databases 4. Customer acquisition programs
8. WebSphere Commerce Suite is produced by ____.
1. Microsoft 3. Oracle
2. Intel 4. IBM

9. ____ software often includes powerful search tools that use proprietary semantic and statistical algorithms to help users find the content, human experts, and other resources that can aid them in their research and decision-making tasks.

1. Content management 3. Knowledge management
2. Data management 4. Data mining

1 0. ____ software is designed to help businesses manage the