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Identifying the Real Problem

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Submitted By joshmanp15
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Identifying the Real Problem For the type of work that I do, I face different problems every day. Working with bicycles provides many different problems that are not always the same. So using the same approach does not always work, even though there may be similar symptoms. There was a bicycle that I had to deal with that was not shifting properly in the rear shifter. My initial thought was that the derailleur itself was out of position. Having defined the problem, I implemented several solutions that help to solve this problem. Having spent almost a half hour trying to fix the problem, I realized that I was not making any progress. At that point, I implemented another possible solution and completely replaced the rear derailleur, which took another half hour. I took another half hour and still had not solved the problem. So, I just spent an hour and a half making no progress at all and actually kind of taking a step back by pushing the derailleur out of position. I then got a hold of another Bicycle Technician in the area and was able to redefine the problem correctly. I ended up checking the chain and found that it had stretched, making it impossible to properly set the derailleur in a position of no jumping in the chain. This solution took less than a minute to solve the problem, compared to taking over an hour to fail at correcting a failed problem. This has helped me immensely in my life because now I know that I need to take multiple approaches to problems. Just because something may seem like one thing on the outside, once you truly get into the thick of the problem, you realize that you were only dealing with a symptom, not a problem itself. Not only will this save me time, energy, and resources in all aspects of life, it will help boost my self-confidence by realizing that I can solve problems more efficiently without wasting time.

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